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Splendid Star Grand Hotel

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Traveler (536)
Room & Suite (228)
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Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“manager martin”(51 reviews)
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Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Splendid Star Grand Hotel
Offers & Announcements: Package Deal
Contact Info
Name/address in local language
Offers from Splendid Star Grand Hotel
Offers & Announcements: Package Deal
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,447)
There are newer reviews for Splendid Star Grand Hotel
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1,592 results
Traveler rating
1,341
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1,341
215
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Show reviews that mention
All reviewsmanager martinhalong bayold quarterhoneymoon suitechurch bellsthe hotel managera great stayfriendly hotelwelcome drinkhotel is locatedside streetfantastic servicequiet streethoan kiem lakehome away from homefamily roomlocation is great
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361 - 365 of 1,592 reviews
Reviewed April 29, 2017 via mobile

Our stay here has been brilliant in everyway from the location of the hotel to the food (breakfast) and the staff!! Tao Ren is one of the hotel staff he made sure we new where we where going within the city, how much to pay...More

Thank Nikita D
Reviewed April 28, 2017 via mobile

Arriving in Hanoi, the staff immediately made me feel welcome. The hotel itself can be hard to find initially, but due to being so close to the Cathedral, and a 5 minute walk to the Hoan Kiem Lake, it was a great location for nipping...More

Thank Alex W
Reviewed April 27, 2017 via mobile

Had an amazing stay at the Splendid Star Grand Hotel! The rooms were really nice and clean and the staff was excellent. Tom Tom helped us with whatever we needed and more. Fully taken care of. If we have the change we will come back!

Thank Linn Bergljot B
Reviewed April 27, 2017 via mobile

This was my first time visiting Vietnam and as soon as we got here, all the employees made us feel so comfortable and at home. The customer service at this hotel is the best I've ever experienced in my life!!!! Michelle, Tom, Martin, and everyone...More

Thank Anna F
A TripAdvisor Member
1
Reviewed April 27, 2017 via mobile

This is my first time writing a review but i knew i had to because of how AMAZING this experience has ALREADY been! The hotel is STUNNING the room is SPOTLESS the food is incredible and the staff is beyond friendly! Minutes upon arriving i...More

Thank A TripAdvisor Member
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
$33 - $82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Hanoi
#14 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
$33 - $82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Hanoi
#14 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveler (536)
Room & Suite (228)
Dining (17)
Pool & Beach (4)
Business Center & Event Rooms (1)
Questions & Answers
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kanekame
May 26, 2017|
AnswerShow all 4 answers
Response from 영삼 김 | Reviewed this property |
I think all the windows are gon na be.
0
Votes
Google Translation
Shelby M
April 14, 2017|
AnswerShow all 2 answers
Response from birdh0vell | Reviewed this property |
Email the hotel & they can arrange it. We did A good price and stress free
0
Votes
Room Tips
"Just chat to Martin about your requirements and he will make a good recommendation."
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"great location"
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"The family rooms have a double bed, a single bed, and can have a mattress added on the ground. There is also..."
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"All are fine, depends on size of your group"
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