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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    Best prices for your stay
    8/6/2017 8/7/2017
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of $109/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $109
    $85
    SAVE $24
    $109
    $85
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    $109
    $85
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    Traveler (670)
    Room & Suite (367)
    Dining (95)
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    Overview
    • Excellent46%
    • Very good38%
    • Average13%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “west lake” (159 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,418)
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    1 - 5 of 1,118 reviews

    Reviewed 2 days ago via mobile

    We stay here 2 separate nights in between our overnight stay in Halong bay. Both stays were very good and the rooms were spacious and clean, they even had ironing facilities in the room which were a bonus as the other hotels we have stayed...More

    Thank Paul P
    Reviewed 6 days ago via mobile

    Stayed only only one night but was very pleased with the room. Everyone was extremely nice and helpful. My room was not ready when I arrived so they offered me a free cocktail while I waited. The breakfast was good, lots of options and the...More

    Thank Patti L
    Response from tiennguyenngoc, Manager at Sheraton Hanoi HotelResponded 3 days ago

    Dear Patti L, We are delighted to know that you had an enjoyable stay with Sheraton Hanoi Hotel. As a culture of Sheraton, our associates are passionate and motivated to exceed guest expectations. Your compliments have greatly motivated us to keep up the good job....More

    Reviewed 6 days ago via mobile

    I have stayed at this hotel many times. It's been in Hanoi for a while but I can honestly say that any short comings on the facility and appearance are made up a 1000 times by the staff. Courteous, welcoming, friendly, attentive and best of...More

    Thank EazyGold
    Response from tiennguyenngoc, Manager at Sheraton Hanoi HotelResponded 3 days ago

    Dear EazyGold, It is fabulous to read your review. At Sheraton, guests feedbacks are appreciated and value for us to move forward and improve. I'll share your praise to Mr. Hoang and Mr. Binh. On behalf of the team, I would like to thank you...More

    Reviewed 1 week ago via mobile

    The hotel located near the lake, nice view. The hotel with good facilities, room is convenient. The stuff is supportive. They serving good breakfast with verity of Vietnamese and other Asian food. They have outside swimming pool and tennis court. One minus is price, coz...More

    Thank Oleg S
    Response from tiennguyenngoc, Manager at Sheraton Hanoi HotelResponded 3 days ago

    Dear Oleg S, We appreciate the time you spent to share your experience with us. Located away from the crowded streets of Hanoi city center, Sheraton instills a calm and tranquil ambience for our guests. Our associates are always available to provide the most personalized,...More

    Reviewed 1 week ago via mobile

    The best this is that it is close to all the places of interest (not walking distance but a quick 15 minute taxi ride) If you are looking at familiar quality standards and want to stay close then go for This hotel. Good breakfast spread,...More

    Thank Tarun M
    Response from tiennguyenngoc, Manager at Sheraton Hanoi HotelResponded 3 days ago

    Dear Tarun M, Thank you for taking your time to share your experience at our hotel. We are very happy to read your comments regarding to the breakfast and rooms. The hotel is located next to the West Lake and has great views of the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $95 - $288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #34 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Starwood APAC, Ctrip TA, Hotels.com, Priceline, TripOnline SA, Travelocity, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveler (670)
    Room & Suite (367)
    Dining (95)
    Pool & Beach (42)
    Hotel & Grounds (447)
    Bathroom (43)
    Business Center & Event Rooms (8)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    Wild Lotus Hotel
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    .22 miles away
     
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    .14 miles away
     
    Bac Do Hotel
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    Fraser Suites Hanoi
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    .37 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    .11 miles away
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    Ask a question
    Questions & Answers
    surfbreak
    July 20, 2017|
    AnswerShow all 4 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    February 25, 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    September 6, 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "Get higher floor with view of the lake"
    Read review
    "Lake views are best"
    Read review
    "Rooms with the Lake View have a good view"
    Read review
    "A view of the lake is preferable."
    Read review
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