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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    Best prices for your stay
    8/27/2017 8/28/2017
    $131
    $128
    SAVE $3
    $131
    $131
    Traveler (672)
    Room & Suite (378)
    Dining (101)
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    Overview
    • Excellent46%
    • Very good38%
    • Average13%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “west lake” (160 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Hanoi Hotel
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,431)
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    1 - 5 of 1,127 reviews

    Reviewed 4 days ago via mobile

    The hotel is a little it older but still comfortable and well maintained. The rooms are spacey and nice. The gym is good and well air conditioned. Breakfast is good and the staff is very friendly and always pleased to help. To the city center...More

    Thank beitgugb
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 3 days ago

    Dear beitgugb, We appreciate you taking time to share with us your experience while at our hotel. It’s great to read that you enjoyed your stay us and that the facilities and services met your expectations. The hotel is located outside of the hustle and...More

    Reviewed 5 days ago via mobile

    Fab hotel with great facilities. The club room has a lake view to die for and the staff is extremely polite and professional. They have a good swimming pool with the bar man making some great cocktails. For me it was like being in a...More

    Thank Sid V
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 3 days ago

    Dear Sid V, Thank you for sharing your experience with us at Sheraton Hanoi! We are glad you enjoyed your stay with us and that our associates was attentive and helpful throughout your stay. Thank you for your compliment on our pool bar which we...More

    Reviewed 1 week ago

    A rustic feel hotel built on high ground surrounded by a beautiful lake. All rooms face the lake which provide a serene charm to it. It is just 10 min from downtown but not infested by the rowdiness of central downtown. Service was good. The...More

    Thank Xexplorer
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 days ago

    Dear Xexplorer, It is fabulous to o hear that you've had a lovely stay with us. At Sheraton Hanoi, we are committed in delivering high quality products and top-notch services to all of our guests. Therefore, your comments mean a lot to us. There are...More

    Reviewed 1 week ago

    The hotel is quite old and it still has the look from early 80s, however, i have been blown away by the level of service and the attitude of the staff. Everyone is super helpful and goes out of their way to help you out....More

    Thank Traveljunkie1510
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 days ago

    Dear Traveljunkie1510, We could not be happier reading your written review. We really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that we have been...More

    Reviewed 1 week ago via mobile

    The staff was attentive and extremely pleasant and eager to be helpful. The little details were attended to quickly. Problem solving is a strong skill set for this hotel, whether it means finding alternatives to umbrellas when the hotel stock runs out, reworking the dinner...More

    Thank Bestofcase
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 days ago

    Dear Bestofcase, We are delighted to know that you had enjoyed your time in Hanoi with Sheraton Hanoi Hotel. Our outdoor pool is one of the rare ones in the city that comes with natural garden surroundings, which instills a sense of calmness and relaxation...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $88 - $291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #33 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, Ctrip TA, Orbitz, Cancelon, TripOnline SA, Travelocity, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveler (672)
    Room & Suite (378)
    Dining (101)
    Pool & Beach (48)
    Hotel & Grounds (471)
    Bathroom (44)
    Business Center & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    InterContinental Hanoi Westlake
    2,277 reviews
    .14 miles away
     
    Pan Pacific Hanoi
    1,771 reviews
    .87 miles away
     
    Fraser Suites Hanoi
    82 reviews
    .37 miles away
     
    Dragon Hotel
    66 reviews
    .24 miles away
     
    Nearby Restaurants
    Dieu's Cuisine
    151 reviews
    .11 miles away
    Kobala Bar Restaurant Rooftop
    46 reviews
    .08 miles away
    Maison de Tet Decor
    234 reviews
    .11 miles away
    The Vin Steak
    96 reviews
    .09 miles away
    Nearby Attractions
    Yakushi Center
    112 reviews
    .11 miles away
    Hoa Fashion
    56 reviews
    .08 miles away
    Vietlesson Coffee House
    50 reviews
    .17 miles away
    Ms Dzung's Massage
    25 reviews
    .17 miles away
    Ask a question
    Questions & Answers
    surfbreak
    July 20, 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    February 25, 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    September 6, 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "Typical hotel room. Maybe ask for a view."
    Read review
    "Get higher floor with view of the lake"
    Read review
    "Lake views are best"
    Read review
    "Rooms with the Lake View have a good view"
    Read review
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