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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 1000, Vietnam
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    12/3/2017 12/4/2017
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    Savings alert: 30% below average rate

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    $109
    $95
    SAVE $14
    $96
    $95
    Traveler (777)
    Room & Suite (384)
    Dining (116)
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    Overview
    • Excellent47%
    • Very good38%
    • Average12%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “west lake” (147 reviews)
    “the club lounge” (86 reviews)
    “spg platinum” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,500)
    Traveler rating
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    1 - 5 of 1,169 reviews

    Reviewed yesterday

    If customer service is on the top of your list, this Sheraton is for you. Every staff has a welcoming smile and each are ready to help and cater to your needs. We stayed for 3 nights and wished we could extend our stay. It's...More

    Thank pmzc
    Reviewed 2 days ago via mobile

    I've stayed at several hotels in Hanoi, and Sheraton is the top of the list in terms of value for money. Its in a very good location and the staff is very well trained. It's an SPG category 2 which means for the points, you...More

    Thank Kyle L
    Reviewed 1 week ago

    Excellent, spacious room with a good view of the lake. Room comfort and amenities all high quality. I enjoyed a relaxed dinner in the Deja Vu lobby bar on my final evening in Hanoi. Staff service and assistance was outstanding. I highly recommend this hotel...More

    Thank David M
    Reviewed 2 weeks ago via mobile

    After an amazing 17 day adventure in Vietnam my husband and I stayed at the lovely Sheraton Hanoi Hotel. We chose this beautiful place to relax before the long flight back home to New Zealand. It's situated perfectly close yet just far away enough from...More

    Thank 258crystalb
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 days ago

    Dear 258crystalb, Thank you very much for choosing Sheraton Hanoi Hotel as the destination for your Honeymoon trip in Vietnam. We are delighted to hear that you had an enjoyable and memorable experience with us. At Sheraton Hanoi, associates are dedicated to serve guests with...More

    Reviewed 2 weeks ago via mobile

    We have just stayed at the sheraton hanoi for 3 nights. You can not fault the service here. The staff are all wonderful. Rooms are a great size with all ammenities provided. Large bathroom,comfy beds and a great view of the lake from the 2...More

    Thank jadecallisto
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 days ago

    Dear jadecallisto, We are truly humbled and could not be happier reading your review. We really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that...More

    InterContinental Hanoi Westlake
    2,357 reviews
    #72 of 600 hotels in Hanoi
    0.1 mi
     
    Pan Pacific Hanoi
    1,863 reviews
    #80 of 600 hotels in Hanoi
    0.9 mi
     
    Fraser Suites Hanoi
    84 reviews
    #169 of 600 hotels in Hanoi
    0.1 mi
     
    Dragon Hotel
    67 reviews
    #205 of 600 hotels in Hanoi
    0.1 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $94 - $350 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #36 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Priceline, Cancelon, Hotwire, getaroom.com, Travelocity, Orbitz, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveler (777)
    Room & Suite (384)
    Dining (116)
    Pool & Beach (50)
    Hotel & Grounds (529)
    Bathroom (51)
    Business Center & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    InterContinental Hanoi Westlake
    2,357 reviews
    .14 miles away
     
    Pan Pacific Hanoi
    1,863 reviews
    .88 miles away
     
    Fraser Suites Hanoi
    84 reviews
    .13 miles away
     
    Dragon Hotel
    67 reviews
    .13 miles away
     
    Nearby Restaurants
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    Saint-Honore
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    .09 miles away
    Nearby Attractions
    Yakushi Center
    121 reviews
    .11 miles away
    Hoa Fashion
    62 reviews
    .09 miles away
    Vietlesson Coffee House
    52 reviews
    .17 miles away
    Ms Dzung's Massage
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    Ask a question
    Questions & Answers
    November 12, 2017|
    AnswerShow all 3 answers
    Response from Paul P | Reviewed this property |
    No they don't, but they travel company I dealt with do.
    0
    Votes
    surfbreak
    July 20, 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    February 25, 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    Room Tips
    "Higher floors with a Lake view are a good choice."
    Read review
    "Get a room with a lake view"
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    "Lake View room"
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    "The best rooms are on a high floor with lake view"
    Read review
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