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Imperial Hotel & Spa

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44 Hang Hanh Hoan Kiem, Hanoi 100000 Vietnam
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Traveler (81)
Room & Suite (60)
Dining (10)

About

#242 of 1,173 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Patio
Kids stay free
Babysitting
Airport transportation
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Highchairs available
Car hire
Taxi service
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Minibar
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Electric blanket
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
108Reviews0Q+A8Room tips
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Popular mentions
Steve. wrote a review Nov 2020
6 contributions1 helpful vote
We spent four nights here, and everything was just perfect. Our room was upgraded upon arrival. It was both spacious and clean. Huge comfortable bed. Really good choice for breakfast. Welocoming friendly staff. Will definitely book again in the future.
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Date of stay: November 2020
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Marcella B wrote a review Jun 2020
7 contributions
I visited Imperial Hotel & Spa in February with a one other friend. We travelled from Australia, it was our first time in Hanoi. I couldn't rate this venue high enough. 10/10 !!! Due to COVID-19, the hotel was quieter than usual but the staff were extremely polite, attentive and always willing to help without hesitation and a smile . The general manager, Ian Duong did everything to make our visit memorable. We were greeted with cinnamon tea and left with a friendly goodbye care package that contained complimentary Vietnamese coffee. I have been meaning to write this review for a while - I wanted to give my thanks to all the staff that made our trip perfect. The location is also on a lovely quiet street but a 1 min walk away from then centre. It is exactly where you would want to be located. Walking distance from everything you need.
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Date of stay: February 2020
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Mj Mooij wrote a review Apr 2020
Schiedam, The Netherlands4 contributions
We only stayed here for one night, but would have stayed longer if our schedules allowed. The staff was very kind and accommodating, given we were traveling with our toddler. I also really appreciated how proactive and attentive they were in assuring we traveled smoothly between our destinations. The welcome drink was also terrific! The rooms were lovely, nicely designed, and very clean. The breakfast was also perfect.
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Date of stay: March 2020
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wrongdirection wrote a review Apr 2020
Boulder, Colorado24 contributions9 helpful votes
A nice combination of luxury hotel with very friendly non pretentious Vietnamese staff. The rooms are big, nicely furnished, big windows, large bathroom, big enclosed shower, endless hot water, etc. The room and beds are super comfortable. Excellent location for Lake Kiem, Old Quarter shopping, and restaurants. The hotel is precisely managed and everything runs smoothly and works well. The ever present staff is super friendly and always looking for ways to brighten your stay and be of assistance. Ian, the hotel manager, in particular was outstanding with great English and travel assistance skills. He acquired visa extensions for us and advised us on what turned out to be the best part of our travels. We also learned about Vietnamese culture from the hotel staff. Tracy pointed us to local favorite restaurants with authentic Vietnamese devoid of tourists. The hotel porters and wait staff are always smiling. You always feel like a special guest at this hotel. Superb spot for an extended stay.
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Date of stay: March 2020
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Shelley Ma wrote a review Mar 2020
Vancouver, Canada21 contributions6 helpful votes
Yet another fantastic hotel in Vietnam! I stayed in this hotel just before the Covid-19 virus caused a lockdown across the world. The hotel is located in a great area of the Old Quarter. It is a 5 min walk to the lake and there are plenty of restaurants and shops right outside. Yet you are just off the main road and therefore you get the advantages of the Old Quarter without the noise of a central location. The staff were great from the manager, Ian, to the front desk staff, door men, restaurant staff and housekeeping. The room was well kept and appointed. The beds were very comfortable. Included breakfast was also great. This is a fabulous hotel that provides comfort and service at a high level.
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Date of stay: March 2020
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PRICE RANGE
$33 - $104 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
40
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Frequently Asked Questions about Imperial Hotel & Spa
Which popular attractions are close to Imperial Hotel & Spa?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.2 miles), Thang Long Water Puppet (0.2 miles), and Tired City Bao Khanh (0.03 miles).
What are some of the property amenities at Imperial Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Imperial Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Imperial Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Imperial Hotel & Spa?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Imperial Hotel & Spa?
Conveniently located restaurants include Essence Restaurant, Dream Beans Coffee, and Downtown Cafe & Restaurant.
Does Imperial Hotel & Spa have an airport shuttle?
Yes, Imperial Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Imperial Hotel & Spa located near the city center?
Yes, it is 0.1 miles away from the center of Hanoi.
Are any cleaning services offered at Imperial Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Imperial Hotel & Spa?
Many travelers enjoy visiting Temple of Literature & National University (1.0 miles), Hoa Lo Prison (0.5 miles), and Presidential Palace Historical Site (1.1 miles).