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Hanoi Imperial Hotel

Traveler (163)
Room & Suite (102)
Dining (17)
Certificate of Excellence

About

#160 of 714 hotels in Hanoi
Location
Cleanliness
Service
Value
Certificate of Excellence
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
778Reviews
5Q+A
100Room tips
Traveler rating
  • 389
  • 304
  • 60
  • 19
  • 7
Time of year
Traveler type
Language
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Popular mentions
food is good. In the hotel resturant ,both Baileys and brandy are so friendly and helpful(we took photo with them haha). will recommend friend to come to stay in this hotel. the hotel is under remodling for middle floors so a.bit noise but its near to lake area.
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Response from Duc N, Người quản lý at Hanoi Imperial Hotel
Responded today
Dear Sir./ Madam. Warm greeting from Hanoi Imperial Hotel. Thank you very much for choosing our hotel for your recent stay and taking your valuable time to share your experience with us through such an excellent review. Such feedback will definitely motivate us, even more, to keep up their hard work and efforts to deliver outstanding customer service. Once again, thank you for your excellent review and we all look forward to the pleasure of welcoming you back to our hotel in the near future. Many thanks and Best regards,
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Ha noi imperial is very nice place to stay Especially, 2 employees did awesome job They are Baileys. and Brandy working in the hotel restaurant. We are for sure to coming back. We are sure to recommend our friend staying here when they are travel to ha noi viet nam
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Staff are really friendly and responded well over email prior to our stay. (April was very helpful). We used the hotel as a base while traveling the northern region, and they kindly kept a few things for us whilst we were gone. Breakfast was good and rooms are a good size.
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Response from Duc N, Người quản lý at Hanoi Imperial Hotel
Responded 2 weeks ago
Dear Sir/Madam Warmest greeting from Hanoi Imperial Hotel As the Manager of Hanoi Imperial Hotel, I would like to send you sincere thanks for you share great feeling on our page. I am very happy to see that you had had an enjoyable time and a wonderful experience with us. In addition, we are always brought the best service during you stayed here. Hanoi Imperial Hotel team look forward the opportunity to welcome you come back as soon as possible. We ensure that Always brings service better and better in the future. Wish you and Family have to health all the time. Many thanks and best regards
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Front desk staff at the travel desk is so very helpful. She knew I couldn't not get to buy shampoo and bath soap from nearby shops so she offered in-house shampoo and bath soap for us, for our outing to the water theme park.
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Response from Duc N, Người quản lý at Hanoi Imperial Hotel
Responded 3 weeks ago
Dear Sir/Madam Warmest greeting from Hanoi Imperial Hotel On behalf of Hanoi Imperial Hotel. I would like to send you a sincere thanks for sharing great feeling on our Expedia page. We are over the moon to hear that our service meet your expectation. And we could manage to make a part of your holiday extraordinary and special. Hanoi Imperial Team looks forward to welcoming your next holiday at our property. Thank you very much for your sharing and wish you all the best. Wish you and your family have to health all the time. Many thanks and Warm regards
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At first glance, you would look at the front and walk away. Don’t let the parked motor scooters and the older style of entry put you off. This hotel is value for money. It is location, location, location but we had a really good sized room with a brilliant bed and pillows. A
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Response from Duc N, Người quản lý at Hanoi Imperial Hotel
Responded 4 weeks ago
Dear Sir/Madam Warmest greeting from Hanoi Imperial Hotel As the Manager of Hanoi Imperial Hotel, I would love to send you thanks for writing a great feeling on our page. We are over the Moon to look you had had an enjoyable time and a wonderful experience with us. Once again, the Hanoi Imperial team look forward to seeing come back soon and choosing us on our your Holiday. Wish you and your family have to health all the time. Many thanks and Best regards.
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PRICE RANGE
$45 - $148 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
40
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