food is good. In the hotel resturant ,both Baileys and brandy are so friendly and helpful(we took photo with them haha). will recommend friend to come to stay in this hotel. the hotel is under remodling for middle floors so a.bit noise but its near to lake area.
Ha noi imperial is very nice place to stay Especially, 2 employees did awesome job They are Baileys. and Brandy working in the hotel restaurant. We are for sure to coming back. We are sure to recommend our friend staying here when they are travel to ha noi viet nam
Staff are really friendly and responded well over email prior to our stay. (April was very helpful). We used the hotel as a base while traveling the northern region, and they kindly kept a few things for us whilst we were gone. Breakfast was good and rooms are a good size.
Front desk staff at the travel desk is so very helpful. She knew I couldn't not get to buy shampoo and bath soap from nearby shops so she offered in-house shampoo and bath soap for us, for our outing to the water theme park.
At first glance, you would look at the front and walk away. Don’t let the parked motor scooters and the older style of entry put you off. This hotel is value for money. It is location, location, location but we had a really good sized room with a brilliant bed and pillows. A…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing