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Stayed here multiple times during a visit to Vietnam.
Location is great - near old quarter and the lake but on a side street - so not as noisy/traffic filled.
Rooms were clean and spacious - great value for the money.
Staff were incredible -...More
Thank Ashik B
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 3 weeks ago
Dear Mr. Ashik B,
Thank you for your kindness in sharing your comments about your recent stay at Hanoi Imperial Hotel.
All our team are much pleasured to hear you enjoyed your staying with us and have your statement to stay at our hotel again....More
The rooms are basic but clean, but the strengths of this hotel are its location and the wonderful staff at the front desk, Amanda was particularly a stand out as the most wonderful guide to wonderful tours and locations to head to for food or...More
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded October 3, 2017
Warmest greeting from Hanoi Imperial Hotel,
We would like to send our sincere thanks from the hotel management and all of our staff to you for spending time to share your feeling following your staying in Hanoi Imperial hotel with many sweet words....More
This hotel ticks all the boxes, friendly staff who are committed to helping you, always smiling and nothing is too much trouble. This hotel is located close to the lake and main attractions. Surrounded by affordable good quality restaurants and spas. Walking distance to the...More
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded September 30, 2017
Dear Mrs. Ann_Maree2013,
First of all, we would love to give you a big thankfulness for this remarkable feedback. This is a short but neat and delightful evaluation that truly makes us pleased and praised, and we can say that it’s exactly what we have...More
This hotel is older and you can tell as you get in. It does look tired but is clean. Their breakfast is very good. The bathrooms although clean was old with the tub was old with scratch marks and rust around the corners. The AC...More
Thank Anu B
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded September 22, 2017
Dear Mr./Mrs. Anu B,
Thank you very much for your comment on our hotel services from cleaning and breakfast. It was great to host you on your vacation in Hanoi and made you great experience. We self-acknowledge that our hotel is not the newest one...More
Arrange for airport transfer with Imperial Hotel and the pickup and journey from airport to hotel was impeccable. Driver was waiting for us outside the Arrival Hall and send us to the hotel within 45 minutes. Hotel staff was waiting at the main road to...More
Thank Raymond L
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded September 21, 2017
Dear Mr. Raymond L,
Thank you very much for spending time to share your feeling following your staying in Hanoi Imperial hotel with many sweet words.
It is such a great pleasure for us to achieve your satisfaction and make you a fantastic time in...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
$52 - $341 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#39 Luxury Hotel in Hanoi
#50 Spa Hotel in Hanoi
#56 Family Hotel in Hanoi
#80 Romantic Hotel in Hanoi
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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