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Hanoi Imperial Hotel

Traveler (157)
Room & Suite (100)
Dining (17)
Overview
44 Hang Hanh Str. Hoan Kiem Dist., Hanoi 100000 Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Concierge
4 Star accommodation
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Reviews (749)
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LanguageEnglish
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316
222
46
12
4
Show reviews that mention
All reviews hoan kiem lake great location halong bay old quarter side street spa bath hotel is located quiet street tour desk breakfast buffet water puppets top floor pho rooms are large the hotel staff restaurants and shops tourist attractions
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1 - 5 of 600 reviews
Reviewed 2 days ago via mobile

We are a family of three. We stayed in Hanoi Imperial Hotel from1 Dec to 8 Dec. Nice and friendly staff. The room is big and beds are comfy. Good location and near the old quarter. There is a good restaurant beside it - Family...More

Thank Wai Keong L
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded yesterday

Dear Mr: Lim Wai Keong Warm greeting from Hanoi Imperial Hotel. We would like to send sincere thanks for spending the time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to...More

Reviewed 1 week ago

Went to Hanoi for a quick business trip. Late check-in, was not the room I booked. A popular scam on this street in Hanoi is to sell the higher price room, one with a balcony on the booking then check the customer into a lesser...More

1  Thank bryurb
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 5 days ago

Dear Mr.Bryan Mark and all readers, Warm greeting from Hanoi Imperial Hotel. Hanoi Imperial team would love to send a big thank for choosing us in your business trip and for making effort to write up on Tripadvisor. Also, we'd like to send sincere thank...More

Reviewed 2 weeks ago via mobile

What a wonderful hotel and staff! I stayed here for 10 days and had a great experience! The rooms were well kept and clean and the hotel is located in a perfect location...close to the lake, great shopping, and a variety of restaurants. The staff...More

1  Thank Trek50023413301
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 2 weeks ago

Dear Mr. Jeffrey Hensley, Warm greeting fromHanoi Imperial Hotel. Hanoi Imperial Team would love to send you all a heartfelt thank for sharing your wonderful experience at our property. We're very pleased to hear that our staffs and services made your stay pleasant. We hope...More

Reviewed October 28, 2018 via mobile

We booked 2 rooms for 4 people. Unfortunately, I falled to the ground and got pain during my trip. I couldn’t go anywhere in 2 days. However, The staffs of this place were so kind. They bought medicines and bandages to help me. The lady...More

Thank totorojp
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded November 4, 2018

Dear Mr. Totorojp, Warm greeting from Hanoi Imperial Hotel. We would like to send sincere thanks for spending time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to make a part...More

Reviewed October 22, 2018

An otherwise nice stay was marred by cleaning staff cleaning rooms from bit earlier then 8am in the morning - vacuuming, banging, walky talkies... after complaining, hotel staff did not even apologise. Additionally any upper floors have the joy of being able to hear every...More

1  Thank jamesdxxxx
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 4 weeks ago

Dear Mr. James, Hanoi Imperial Hotel would like to send you sincere thank for choosing us in your holiday. Also, we'd like to express our apology for your unexpected. We thought that you would be sympathy us with our clear explanation for group of 6...More

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About
Description
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and More convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
40
Price range
$51 - $315 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
40
Price range
$51 - $315 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveler (157)
Room & Suite (100)
Dining (17)
Pool & Beach (1)
Business Center & Event Rooms (3)
Family and Play Areas (2)
Nearby
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Family Restaurant
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Questions & Answers
Ask a question
_frankandkaushalya
February 25, 2017|
AnswerShow all 6 answers
Response from Martin W | Reviewed this property |
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1
Vote
Room Tips
"Dont stay on upper floors - restaurant makes sleep-in's impossible."
jamesdxxxx
Oct 22, 2018
Read review
"Ask for a quiet room on a higher floor."
Marksonia
Oct 5, 2018
Read review
"Best to avoid rooms on level 7. This is 1 level below the breakfast buffet place"
gandalf28
Sep 29, 2018
Read review
"I believe all the rooms are good."
JohnR9733
Sep 8, 2018
Read review
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