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Hanoi Imperial Hotel

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576 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Singapore, Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a family room for the four of us, and it was very comfortable and the room was clean with good lighting too. They offered complimentary fruit every day and gave us a nice cold banana smoothie as a welcome drink on our first day too. All in all, it was a good experience and my friends and I... More 

Helpful?
Thank Samantha_oths
2 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay in this hotel. It is very well-located in the Old Quarter and so we could explore a lot of areas on foot. The room was clean and well-appointed. We were 4 of us, and from Day 1, there were 4 of everything already in the room. Housekeeping is efficient and fast, room service is good... More 

Helpful?
Thank VAN S
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear VAN S, Thank you so much for taking a moment to share your experience about our hotel on Tripadvisor. We are delighted to hear on your nice experience during your stay with us. The Hanoi Imperial is dedicated to giving all our guest value for money deals. We make all our guests feel special and ensuring they have a... More 

Fremont, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hanoi was our very first stop in Vietnam. We had booked a private car to take us from the airport to the hotel through our private tour guide, but the hotel offers an airport shuttle service for a fee. The hotel is located tucked into a little corridor surrounded by tiny convenience stores, boutiques and restaurants but away from the... More 

Helpful?
Thank Amy L
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mrs./Ms. Amy L, Greeting from Hanoi Imperial Hotel, Thank you for highly recommending our hotel to the netizens and your good words about our room, location and staff service is much appreciated. It is our mission to convey the message of real hospitality to guests like you and other upcoming guests. It is always a pleasure for us to... More 

Kawasaki, Japan
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 2 nights and had a great experience. Even before we arrived that was nothing that the staff could not do for us from arranging airport pick up, helping us pick a tour to Ha Long Bay and preparing our room for 5 people. The great service continued after we arrived with the staff doing... More 

Helpful?
Thank Padraig M
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mr. Padraig M, We are so honored that you chose our hotel out of numerous options in the nearby area. We also thank you for your kindness in sharing your comments about your recent stay at Hanoi Imperial Hotel. More than that, we are much appreciated for your compliments to our services and staff, especially Ms. Annie. She would... More 

Seoul, South Korea
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Most of all, staff are all very kind and helpful. Before checking in, i asked some infomation about the cruise tours, etc. and one staff called Annie sent me very useful info with lots of details, which made my trip to Hanoi just perfect. Compared to the price, i can say it's just amazing. though it's in central (takes 3... More 

Helpful?
Thank sonicdive
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Sonicdive, Warmest greeting from Hanoi Imperial Hotel. We felt so proud of being the hotel you chose for your stay in Hanoi on your vacation. We also would like to express our sincere thanks for your most heartfelt review for us with the highest rank. It is truly rewarding to read that you had a great trip and enjoyed... More 

Hong Kong, China
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here over a weekend, and was pleasantly surprised. The location and cleanliness of the room exceeded my expectations. Located centrally virtually next to Hoan Kiem lake, the hotel is right in the middle of the energy of the Old Quarters. However, the hotel is located on a quiet small street and feels like it is protected from the... More 

Helpful?
Thank Zachary W
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Zachary W, Warmest greeting from Hanoi Imperial Hotel. We felt so proud of being the hotel you chose for your stay in Hanoi on your vacation. We also would like to express our sincere thanks for your most heartfelt review for us with the highest rank. It is truly rewarding to read that you had a great trip and... More 

Kokkedal, Denmark
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very good location in old town, close to everything that you must see when visiting Hanoi, Hotel is laying back from the normal traffic hell in Hanoi so it is okay quiet. The Staff is always smiling and they do anything to help you, from the reception to the doormen or the cleaning lady, always smiling and helpful. Rooms are... More 

Helpful?
Thank Richard S
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Richard S, We feel absolutely happy to receive your brilliant feedback on this website, which strongly encourages our working spirits. It was our honor to welcome and assist you during the stay at Hanoi Imperial Hotel. Sincerely, all staff of our hotel was concerned about the best convenience for you and what we should do to make your vacation... More 

Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed July 17, 2016

We stayed in Hanoi for 9 days staying at the Imperial - the location couldn't be better, close to the old quarter, restaurants and shops but in a quieter street. Close to the lake. The staff were lovely, and our room was fine. We were on the 4th floor and couldn't smell any cigarette smoke. We are planning to visit... More 

Helpful?
Thank kenmoore686
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mr./Mrs. kenmoore686, We are so honored that you chose our hotel out of numerous options in the nearby area during 9 days in Hanoi. Especially, it is great to hear that our services, facilities and location met your expectation. Overall, We are absolutely happy to have your statement to stay at our hotel again. It will be another opportunity... More 

1 review
5 of 5 stars Reviewed July 17, 2016

Visited Hanoi for a 5D4N trip at the start of July, and my party of five stayed in the hotel for the duration of our trip. Great location, close enough to major city center locations yet located just off the noise and traffic of the main streets. Rooms were clean and inviting, while service was impeccable. The staff were always... More 

Helpful?
Thank Chuen Hwee Y
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mr. Chuen Hwee Y, Thank you for taking the time to share your experience with us. We are so thrilled to hear you took advantage of our central location, satisfied with thoughtful staff, enjoyed with our delicious breakfast... and that overall you had a fantastic experience. Sincerely, all staff of our hotel was concerned of the best convenience for... More 

Orange, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed July 3, 2016 via mobile

The staff at Hanoi Imperial Hotel were amazing, Amanda and Caroline spoke amazing English and organised tours and air flights for us, cheaper then we could book ourselves. Nothing was a problem, food was unbelievable, rooms very clean and tidy, air con was near new, close to everything. Highly recommend a stay at Hanoi Imperial Hotel, what it lacks in... More 

Helpful?
Thank Ryany54
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mr. Ryany54, Warmest greeting from Hanoi Imperial Hotel, We would like to send our sincere thanks from the hotel management and all of our staff to you for spending time to share your feeling following your staying in Hanoi Imperial hotel with many sweet words. What we are most thankful is to read your highlighted comments for every single... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. ... more   less 

Additional Information about Hanoi Imperial Hotel

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range: $49 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Imperial Hotel 4*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Prestigia, Odigeo, Agoda, Asiatravel.com Holdings and HotelTravel.com so you can book your Hanoi Imperial Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#36 Luxury Hotel in Hanoi
#45 Spa Hotel in Hanoi
#57 Family Hotel in Hanoi
#85 Romantic Hotel in Hanoi
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