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Gia Bao Grand Hotel

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#138 of 556 Hotels in Hanoi
Certificate of Excellence
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231 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Geneva, Switzerland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In April 2016, we spent about three weeks in Northern Vietnam to visit various places: Halong, Sapa, Mai Chau, Ninh Binh, ... . We also stayed a long time in Hanoi which was our centre of operation. All together, we spent around 9 days at the Gia Bao Grand Hotel. At the beginning, we decided to come to this hotel... More 

Helpful?
Thank Philippe L L
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My stay at this hotel was quite positive and pleasing. The service staff, hospitality and cheerfulness of the staff compliments the warm red wood finish of the hotel well, exuding warmth and attention to detail. My room had a malfunctioning air-conditioner, the hotel was quite generous in offering me a room upgrade from Economy to Executive as a token of... More 

Helpful?
Thank ohayoo3031984
GiaBao_HotelsGroup, General Manager at Gia Bao Grand Hotel, responded to this review

Dear ohayoo3031984, Thank you for sharing your experience with us at Gia Bao Grand Hanoi! It is wonderful to know that you enjoyed your visit with the hotel room cleanliness and that our staff was attentive and helpful throughout your stay.We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for... More 

Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

I needed an hotel with my brother , late in the evening , and chose quickly that one . What a great surprise ! I took the big room with the Jacuzzi (10th floor if I remind correctly ) and my brother had a smallest one, but with a great balcony . The hotel is perfectly situated , very near... More 

Helpful?
Thank AurelienS
GiaBao_HotelsGroup, General Manager at Gia Bao Grand Hotel, responded to this review

Dear AurelienS, Great review, thank you. It was great to read you enjoyed your stay and found our location, room and services to be perfect Kind regards Thuy Tran - General Manager More 

Sydney, Australia
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 23, 2016

The Gia Bao Grand Hotel is close to the Old Quarter in Hanoi and handy to restaurants, shopping, the Puppet Theatre, Hoan Kiem Lake and sights. Very professionally run, friendly & efficient staff, and although not large, rooms are clean & comfortable, buffet breakfast fresh & adequate, free wifi and well managed - not the sort of hotel to laze... More 

Helpful?
Thank Mark F
GiaBao_HotelsGroup, General Manager at Gia Bao Grand Hotel, responded to this review

Dear Mark F, Wonderful feedback, thank you. I look forward to passing your feedback onto my Gia Bao hotels Group colleagues! Kind regards Thuy Tran - General Manager More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

Staff here are excellent and the hotel was central. Breakfast was available and basic but in all ok. The room was a really good size but the bathroom had its problems. The shower was in the bath and it was steep to access, very difficult if you are older. The shower rose was damaged and couldn't be adjusted either which... More 

Helpful?
Thank Karen H
GiaBao_HotelsGroup, General Manager at Gia Bao Grand Hotel, responded to this review

Dear Karen H, Thank you for your review. I was disappointed to read that not everything was to your liking. Hopefully once we complete the renovations (both Gia Bao Grand and Gia Bao Palace) you will return for another stay. Kind regards Thuy Tran - General Manager More 

Sydney, Australia
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 15, 2016

We stayed in the deluxe room which was tastefully decorated, large bathroom, comfortable bed and free wifi. Staff at this hotel could not have been more helpful and willing to assist our enquiries. The tour director at the hotel was also so very helpful. Hotel located in an area central to lots of restaurants and shopping. Would recommend the New... More 

Helpful?
Thank 2015smiler
GiaBao_HotelsGroup, General Manager at Gia Bao Grand Hotel, responded to this review

Dear 2015smiler, Thank you for sending in your review. How a great feedback. Nothing left for me to say, other than, thank you Kind regards Thuy Tran - General Manager More 

Vinh Phuc Province, Vietnam
1 review
4 of 5 stars Reviewed June 9, 2016

I booked for my customer. She say that Gia Bao very good. She stay Gia Bao in summer, feeling comfortable with Gia Bao hotel. It have good service, beautiful and clean room. When she see Hanoi, she will stay this hotel again.

Helpful?
Thank huongxu
GiaBao_HotelsGroup, General Manager at Gia Bao Grand Hotel, responded to this review

Dear Huongxu, Amazing review, thank you. I will share with the team. They will be so pleased to read a great review. Kind regards Thuy Tran - General Manager More 

San Diego, California
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 20, 2016

Good value and comfortable rooms, as well as friendly and helpful staff, made this a good stay and I would stay here again. It does not compare to the high=riced western hotel chains, but at less than halve the price, it is worth it. Breakfast is good, albeit with limited selection. I was worried about the noise at night, since... More 

Helpful?
Thank wflovestotravel
GiaBao_HotelsGroup, Guest Relations Manager at Gia Bao Grand Hotel, responded to this review

Dear guest, Thank you for your feedback. We are always welcome you back to our hotel to see our daily improvement in our service. Have a good one, Best regards, Linh Phung More 

Sydney, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 4, 2016

We stayed at this hotel for 5 nights in December 2015. We cannot speak highly enough of the hotel and its staff and their service. In particular we would like to mention: Mr Phung Minh Duc the Front Office Manager who organised numerous trips very efficiently in advance (including securing us a VIP upgrade special when he booked the overnight... More 

Helpful?
Thank Ania W
GiaBao_HotelsGroup, Guest Relations Manager at Gia Bao Grand Hotel, responded to this review

Dear Ania, I was delighted to receive your comment, and was especially pleased to read your kind words about our hotel. It made me happy to know you feel at home with us. We too enjoyed helping you when you were in town. I have taken the liberty of sharing your kind words with the other members of our front... More 

Singapore, Singapore
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 12, 2016

Booked a basic room with my girlfriend. Good value for money. Centrally located. Great and very helpful staff at the hotel lobby. Breakfast could be better, but then again, still ok if you consider the price...plus you are in Hanoi, go outside and have some of the great Vietnamese streetfood!

Helpful?
1 Thank U1951LYdavid
GiaBao_HotelsGroup, Guest Relations Manager at Gia Bao Grand Hotel, responded to this review

Dear David, Happy Lunar New Year. Thank you for your comment. Hope to see you soon, Best regards, Linh Phung More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The newest boutique hotel consists of 38 elegant rooms and conveniently situated in the heart of Vietnam's capital, just 2 minutes walks to famous Opera House and 5 minutes walks to the legendary Hoan Kiem Lake, in the of business districts is ideally for business and leisure guests alike. The Conifer Restaurant showcases both international and Vietnam cuisine utilizing regional ingredients. ... more   less 

Additional Information about Gia Bao Grand Hotel

Address: 23 Lo Su Street, Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $39 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gia Bao Grand Hotel 3.5*
Number of rooms: 38
Reservation Options:
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Hotel Style:
#60 Family Hotel in Hanoi
#67 Romantic Hotel in Hanoi
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