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Mercure Hanoi La Gare Hotel

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#90 of 556 Hotels in Hanoi
Certificate of Excellence
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782 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Bangkok
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

My trip to Hanoi this time was to accompany my wife back to Bangkok, Thailand. After shocking message how she has miscarriage while visited her Vietnamese family, I urgently booked the soonest flights and hotel to meet up with her in Hanoi. Since signed up for Le Accor Membership, I made reservation through Accor's website and picked this property. Requested... More 

Review collected in partnership with this hotel

Helpful?
Thank Pakdees
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Pakdees, Thank you very much for your review upon the stay with us! Once again, I am sorry for what happened with your family and our team is always willing to assisting you at your request. It is our pleasure that you chose Mercure Hanoi for your stay and we very much appreciate your feedback to us. We wish... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location. Good rooms and comfortable bed. The best restaurant in Vietnam is just around the corner. Italian Restaurant down a side street, in the same block..Also sky bar not far away but was closed for renovations.

Helpful?
1 Thank jacobchateau579
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear jacobchateau579, Thank you very much for your review regarding the stay at Mercure Hanoi La Gare. I am glad to know that you had an "excellent stay" where you enjoyed our rooms, comfortable bed and convenient location. Your feedback is truly valuable and important to us to keep up with our good work. We very much appreciate your feedback... More 

London, United Kingdom
Level Contributor
131 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here twice in September, before and after a trip to Halong Bay. The hotel is in a good location and an easy walk to the old town and parliament area. Rooms are functional and well appointed, although on both stays maintenance was required, with the first room having a defective shower head (but fixed quickly) and the second... More 

Helpful?
Thank kevinpng
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear kevinpng, I am happy to hear that you had a pleasant stay with us and enjoyed your trip in Hanoi. I would like to thank you for taking the time and sharing with us your experience. Regarding the room maintenance and facility, I am sorry that they did not meet your expectation. As you noticed, the king size bed... More 

Warwick, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Myself and my partner were visiting Hanoi for 5 nights and we had a lovely stay at the hotel. Good breakfast selection, clean rooms and great service from all the team. The fitness centre is small but all you need to keep the food and beer off! About 15mins walk to old town but plenty of busy streets which are... More 

Helpful?
Thank ThomasD316
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear ThomasD316, I am very delighted to read your review about your staying at Mercure Hanoi La Gare. Thank you very much for sharing with us your experiences. It is very great to know that you enjoyed the breakfast, the room, the fitness and especially our services. My team will be very grateful and feel recognized to read these words... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 5 weeks ago

Convenient location, rooms are neat and clean also spacious. Rooms are close to the road, but we didn't,t feel any noice or disturbance. Staff is very polite and always helpful. A good hotel we recommend

Review collected in partnership with this hotel

Helpful?
Thank antopgeorge
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear antopgeorge, It is great to read your review regarding the stay at Mercure Hanoi La Gare. We would like to thank you very much for your kind words. This is a nice way to encourage our team members to constantly improve their quality of services. I would like to share your comments with my team as a recognition to... More 

Hanoi, Vietnam
1 review
4 of 5 stars Reviewed August 22, 2016

Hotel La Gare Hanoi located in old quarter of Hanoi city with good price & good quality near by Hnaoi Train station so is very convenience for traveler who want to take a tour by train to the North of Vietnam .

Review collected in partnership with this hotel

Helpful?
Thank dungha_han
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear dungha_han, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed August 20, 2016

I spent time in late July at the Mercure and loved the convenience of its location. Many places, eg Temple of Literature, Vietnamese Women's Museum were all in walking distance. The staff were very welcoming and helpful and contributed to making my stay a very pleasant one. The cuisine at the hotel's restaurant was excellent and the quality of my... More 

Review collected in partnership with this hotel

Helpful?
Thank DennisMelbourne
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear DennisMelbourne, It is such a pleasure to read your review. I would like to thank you very much for your kind words to our hotel and staff. I am very happy to know that you enjoyed the stay with us, with the surrounding attractions that created a good memory of Hanoi in you. It is also great to read... More 

Level Contributor
140 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 19, 2016

A nice hotel in a good location near to Hoan Kiem lake and the Temple of Literature. The staff are efficient and helpful. The rooms are clean and the beds are comfortable. We ate in the restaurant on our first evening and the service and food were both good, there is a choice of Vietnamese and international food and choices... More 

Helpful?
Thank PandyPandora
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear PandyPandora, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am happy to hear that you enjoyed a comfortable stay with our room, breakfast buffet, location and especially with our "efficient and helpful" staff. I will share your comments with all staff and I am sure that this feedback will serve as... More 

Jakarta
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 10, 2016

Mercure Hanoi is quite simple hotel but nice. Room is very nice and clean and bed is very comfortable and staff are nice and very helpful. Location should be quite close to Old Quarter, unfortunately, I did not have a chance to walk around the hotel, so, I can not comment. Pho (Vietnamese rice noodle soup) from room service as... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank esantoso
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear esantoso, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am happy to hear that you enjoyed a comfortable stay with us, especially with the "Pho" made by our kitchen team. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 7, 2016

The Mercure is a central hotel which really does provide a calm, soothing atmosphere for a city break stay. It's a good location with most sites and visits such as the West Lake being roughly twenty minutes on foot using a map. For those who wish to get a taxi then drivers frequently stop outside or lobby staff will request.... More 

Helpful?
1 Thank James T
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear James T, It is very great to read your review regarding the experience at Mercure Hanoi La Gare. Thank you for suggesting us to other travelers with your very detailed descriptions of your trip, from how our room is equipped to the way our staff offered you services. I would be very happy to share all your words with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $66 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#28 Luxury Hotel in Hanoi
#44 Family Hotel in Hanoi
#44 Business Hotel in Hanoi
#49 Romantic Hotel in Hanoi
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