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Mercure Hanoi La Gare Hotel

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#105 of 553 Hotels in Hanoi
Certificate of Excellence
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Mercure Hanoi La Gare Hotel
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770 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Hong Kong, China
1 review
4 of 5 stars Reviewed 2 days ago NEW

Convenient location, rooms are neat and clean also spacious. Rooms are close to the road, but we didn't,t feel any noice or disturbance. Staff is very polite and always helpful. A good hotel we recommend

Review collected in partnership with this hotel

Helpful?
Thank antopgeorge
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear antopgeorge, It is great to read your review regarding the stay at Mercure Hanoi La Gare. We would like to thank you very much for your kind words. This is a nice way to encourage our team members to constantly improve their quality of services. I would like to share your comments with my team as a recognition to... More 

Hanoi, Vietnam
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel La Gare Hanoi located in old quarter of Hanoi city with good price & good quality near by Hnaoi Train station so is very convenience for traveler who want to take a tour by train to the North of Vietnam .

Review collected in partnership with this hotel

Helpful?
Thank dungha_han
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear dungha_han, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I spent time in late July at the Mercure and loved the convenience of its location. Many places, eg Temple of Literature, Vietnamese Women's Museum were all in walking distance. The staff were very welcoming and helpful and contributed to making my stay a very pleasant one. The cuisine at the hotel's restaurant was excellent and the quality of my... More 

Review collected in partnership with this hotel

Helpful?
Thank DennisMelbourne
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear DennisMelbourne, It is such a pleasure to read your review. I would like to thank you very much for your kind words to our hotel and staff. I am very happy to know that you enjoyed the stay with us, with the surrounding attractions that created a good memory of Hanoi in you. It is also great to read... More 

Level Contributor
110 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel in a good location near to Hoan Kiem lake and the Temple of Literature. The staff are efficient and helpful. The rooms are clean and the beds are comfortable. We ate in the restaurant on our first evening and the service and food were both good, there is a choice of Vietnamese and international food and choices... More 

Helpful?
Thank PandyPandora
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear PandyPandora, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am happy to hear that you enjoyed a comfortable stay with our room, breakfast buffet, location and especially with our "efficient and helpful" staff. I will share your comments with all staff and I am sure that this feedback will serve as... More 

Jakarta
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mercure Hanoi is quite simple hotel but nice. Room is very nice and clean and bed is very comfortable and staff are nice and very helpful. Location should be quite close to Old Quarter, unfortunately, I did not have a chance to walk around the hotel, so, I can not comment. Pho (Vietnamese rice noodle soup) from room service as... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank esantoso
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear esantoso, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am happy to hear that you enjoyed a comfortable stay with us, especially with the "Pho" made by our kitchen team. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Mercure is a central hotel which really does provide a calm, soothing atmosphere for a city break stay. It's a good location with most sites and visits such as the West Lake being roughly twenty minutes on foot using a map. For those who wish to get a taxi then drivers frequently stop outside or lobby staff will request.... More 

Helpful?
1 Thank James T
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear James T, It is very great to read your review regarding the experience at Mercure Hanoi La Gare. Thank you for suggesting us to other travelers with your very detailed descriptions of your trip, from how our room is equipped to the way our staff offered you services. I would be very happy to share all your words with... More 

Sydney, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I just completed a motorcycle tour of Vietnam and for the last few days of my holiday I stayed at the Mercure Hanoi La Gare Hotel. The hotel is modern and rooms are spacious with all the amenities including wifi. The staff are friendly and always willing to help from the front desk, bar to housekeeping the team make you... More 

Helpful?
1 Thank Schuyler E
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Schuyler E, I am really glad to read your kind review upon your stay at Mercure Hanoi La Gare. On behalf of the team, I would like to thank you very much for your generous feedback. I feel really happy to know that you enjoyed the stay in Hanoi and found that our products and services met your expectations.... More 

Hong Kong, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2016

We had 2 nights in Ho Chi Minh City then 6 nights in Da Nang & finished our 1st Vietnam holiday with 2 nights in Hanoi at The Mercure Hanoi La Gare Hotel. Great location, very helpful & friendly staff to go with a neat, clean & very reasonably priced hotel. Would have no hesitation in recommending this hotel.

Helpful?
Thank rickypeach
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear rickypeach, Thank you very much for your review regarding the stay at Mercure Hanoi La Gare. I am so grateful to read that you rated us as a "Great Hotel" with "very helpful and friendly staff". I would like to share your comments with our team to encourage their working spirit. I am sure that this feedback will serve... More 

Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

Everything is the room is so modern and clean ! Stayed here on my birthday and felt totally satisfied. But there is a low point that the wifi here is quite complicated when you want to conect :-/ And also, the drinks in its bar is not worth with its price.

Helpful?
1 Thank Richard0711
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Richard0711, Thank you very much for your review. I am glad that you had a wonderful birthday at our hotel and you really enjoyed it. I will share your feedback with our team as a recognition and motivation to their efforts. Regarding the wifi and drinks, I really regret that they did not meet your expectations. Kindly accept my... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $64 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#30 Luxury Hotel in Hanoi
#45 Family Hotel in Hanoi
#45 Business Hotel in Hanoi
#50 Romantic Hotel in Hanoi
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