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Mercure Hanoi La Gare Hotel

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94 Ly Thuong Kiet Hoan Kiem, Hanoi 100000 Vietnam
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Traveler (517)
Dining (92)
Room & Suite (45)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#171 of 1,287 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
1332Reviews8Q+A100Room tips
Traveler rating
  • 538
  • 612
  • 150
  • 24
  • 8
Time of year
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Popular mentions
Anne_Nguyen wrote a review Apr 2021
4 contributions1 helpful vote
I chose the hotel by its Accor brand and the central location of the hotel. From the reception to the housekeeping room attendant, restaurant service employees; they are all well-trained about the products and services of the hotel. The traditional pho (beef noodle) and the breakfast buffet at The Brasserie-Le Pavillon restaurant was delicious, up to hi-end quality food and beverages. Thank you and I wish to come back here next trip.
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Date of stay: April 2021Trip type: Traveled on business
2 Helpful votes
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JamesP wrote a review Jan 2021
Hanoi, Vietnam2 contributions2 helpful votes
- Consistent service and communication. - The hotel was clean and nice. - Staff were extremely professional, friendly and helpful. - A very good central location to explore Hanoi from. Highly recommended and would stay again.
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Date of stay: January 2021Trip type: Traveled on business
2 Helpful votes
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tomoyokozawa wrote a review Nov 2020
1 contribution2 helpful votes
When I checked in my room and tried to shower, I found a used toothbrush in a box with bathroom amenity. I even have a picture to proof that. That is quit discusting. I hope this won't happen again!!!
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Denis M wrote a review Nov 2020
Phan Thiet, Vietnam11 contributions24 helpful votes
My staff effacuted and stuck on the lobby because not able to understand there is a mistake of booking in middle of long stay reservation. Incredible service... Not at Accor group level for sure. No excuses and no try to understand. This hotel must have too much customers to have such behavior and just apply "rules". Food is just acceptable for an hotel supposed at this level. Staff try to do their best.... Putty bcs rooms are cosy even small Can find much better anywhere else I resigned my Accor card...😄
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Date of stay: November 2020Trip type: Traveled on business
3 Helpful votes
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James W wrote a review Oct 2020
Vietnam290 contributions51 helpful votes
Here in Mercure La Gare I received excellent services from Ms Thuong and team. The room was very clean, the corner room gives you natural lighting in day time. A sofa for u to relax, and the desk is perfect for dealing with email and business paper work. The only tiny cons is the soundproof of the room was not so good, but acceptable. I didn't have breakfast but the quality of drinks was wonderful. The hotel has a roadside balcony on the ground floor where u can enjoy a cup of coffee and experience bustle and hustle of the beautiful Hanoi!
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Date of stay: October 2020Trip type: Traveled solo
2 Helpful votes
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PRICE RANGE
$57 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure hanoi la gare hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
100
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Frequently Asked Questions about Mercure Hanoi La Gare Hotel
Which popular attractions are close to Mercure Hanoi La Gare Hotel?
Nearby attractions include Pheva Chocolate - Hanoi (0.2 miles), Zo Project (0.3 miles), and Vui Studio (0.3 miles).
What are some of the property amenities at Mercure Hanoi La Gare Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Mercure Hanoi La Gare Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Hanoi La Gare Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Mercure Hanoi La Gare Hotel?
Conveniently located restaurants include Chestnut Restaurant & Sky Bar, The Railway Hanoi ( Choo Choo Cafe ), and Bellissimo Restaurant.
Are there opportunities to exercise at Mercure Hanoi La Gare Hotel?
Yes, guests have access to a fitness center during their stay.
Does Mercure Hanoi La Gare Hotel have airport transportation?
Yes, Mercure Hanoi La Gare Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Hanoi La Gare Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Hanoi.
Are any cleaning services offered at Mercure Hanoi La Gare Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Hanoi La Gare Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Mercure Hanoi La Gare Hotel?
Many travelers enjoy visiting Temple of Literature & National University (0.4 miles), Hoa Lo Prison (0.3 miles), and Presidential Palace Historical Site (1.0 miles).