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Mercure Hanoi La Gare Hotel

#120 of 548 Hotels in Hanoi
Certificate of Excellence
94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
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761 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Sydney, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I just completed a motorcycle tour of Vietnam and for the last few days of my holiday I stayed at the Mercure Hanoi La Gare Hotel. The hotel is modern and rooms are spacious with all the amenities including wifi. The staff are friendly and always willing to help from the front desk, bar to housekeeping the team make you... More 

Helpful?
Thank Schuyler E
Hong Kong, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had 2 nights in Ho Chi Minh City then 6 nights in Da Nang & finished our 1st Vietnam holiday with 2 nights in Hanoi at The Mercure Hanoi La Gare Hotel. Great location, very helpful & friendly staff to go with a neat, clean & very reasonably priced hotel. Would have no hesitation in recommending this hotel.

Helpful?
Thank rickypeach
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Everything is the room is so modern and clean ! Stayed here on my birthday and felt totally satisfied. But there is a low point that the wifi here is quite complicated when you want to conect :-/ And also, the drinks in its bar is not worth with its price.

Helpful?
Thank Richard0711
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Richard0711, Thank you very much for your review. I am glad that you had a wonderful birthday at our hotel and you really enjoyed it. I will share your feedback with our team as a recognition and motivation to their efforts. Regarding the wifi and drinks, I really regret that they did not meet your expectations. Kindly accept my... More 

Melbourne, Australia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel for the solo traveller. Bed is very comfortable and just enough room to feel comfortable. The breakfast was sufficient and all staff friendly. The location was a bit far from old quarter, about a 20min walk or a 5 min taxi ride (30000VND). Overall a great stay and will be back when visiting Hanoi

Helpful?
Thank mmddkk
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear mmddkk, We really appreciate your review regarding the stay at Mercure Hanoi La Gare. It is so wonderful to read that you enjoyed a comfortable stay with us and rated us a "perfect hotel" for your trip. I would like to share your kind words to our staff. This will serve as a great motivation to all of us... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Really lovely rooms, area (close to museums etc), staff etc. After backpacking it for a while, this was a luxurious treat and very well needed! They provide you with little bits such as toothbrushes, soap, etc! The free breakfast was amazing! Staff are very helpful and they have a tour guide who can help you!

Helpful?
Thank Amy M
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Amy M, It is so great to receive your review about us. We really appreciate your kind words to our hotel and staff. I am happy to know that you enjoyed the room, breakfast and our services. At Mercure, we strive to improve our quality of services. Thus, your feedback is really important and helpful to us. Once again,... More 

London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I stayed here as a little treat whilst traveling,arriving quit late to the hotel we were checked in by the lovely desk staff,during our stay everyone was so nice and we had buffet breakfast everyday included in our price package.The food was yummy,all the staff were always happy to help would deffo recommend the rooms were also... More 

Helpful?
Thank niamhalexander
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear niamhalexander, I am so glad to read your review regarding your stay with us. Thank you very much for sharing your experience. I would like to share your comments with our team members as a great encouragement for them, especially the front desk and kitchen team. We really appreciate your compliments and it is such a pleasure to receive... More 

Hong Kong, China
Level Contributor
284 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were uniformly helpful and the service on the whole could be characterised as crisp and competent. The Hotel itself offers clean,comfortable rooms at competitive prices. There is a gym on the second floor, a good brasserie and complimentary computer access in the Lobby. I would certainly be inclined to undertake a return visit someday.

Helpful?
Thank Perry B
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have been here several times for my business trips. The hotel locate out side, but not far from the center. 20 minutes walk to the night market. Staff are friendly. The breakfast is normal. It is easy to get Mailinh taxi from this hotel. I think this is a good hotel.

Helpful?
Thank Yen L
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Yen L, Thank you very much for your review and sharing of experience. I am happy to know that you enjoyed our staff services, the location and its convenience. We will keep up with our good work and also improve products and services to always satisfy our customers expectation. We really appreciate your feedback and look forward to seeing... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed just one night, and loved it. I flew in from Melbourne and needed the room as soon as possible and they were able to help. I wandered about Hanoi for two days, which their free map helped with amazingly. They held my luggage for me. The train to SaPa was a short walk away. It was a bit... More 

Helpful?
Thank hegcooney
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear hegcooney, Thank you very much for your review regarding the stay at Mercure Hanoi La Gare. I am glad to know that our staff was helpful and brought convenience and satisfaction to your stay in Hanoi and Sapa. At Mercure, we constantly improve our quality of services, thus your feedback is very useful and important to us. We really... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Mercure Hanoi for 3 nights in June during our honeymoon travels around Vietnam. We were very impressed by the large comfortable bed, after spending 3 weeks at various hotels all over Vietnam on beds harder than the floor the soft bed was very welcoming! The staff were very sweet and helpful, and the buffet breakfast was... More 

Helpful?
Thank Katielu33
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Katielu33, I am glad to know that you enjoyed 3 night honeymoon at Mercure Hanoi La Gare, and that we did bring your comfort and satisfaction during this wonderful trip of yours. I would like to thank you for your review to us which is very helpful for not only the TripAdvisor community but also our hotel staff. As... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $63 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#33 Luxury Hotel in Hanoi
#45 Family Hotel in Hanoi
#45 Business Hotel in Hanoi
#50 Romantic Hotel in Hanoi
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