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Lucky Queen Hotel

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Lucky Queen Hotel
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14 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Madrid, Spain
Reviewed August 16, 2013

It is well located, right in the Old District. The hotel is not so clean, breakfast is ok. our room was very small. there are a lot of hotels in hanoi. Don't choose it for more than 1 night! You cannot sleep there, because it's noise (old district is so noisy)

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Helpful?
Thank Partenopemadrid
Boulder, Colorado
Reviewed December 14, 2012

We booked online with HI Hostels and when we arrived found the name was different than we expected. I suppose we (barely) got what we paid: a room, a bed, a shower and breakfast. Literally nothing more, nor would I recommend the place to a friend. Our window showed the building next to us, bathroom was in poor condition and...

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Thank benjaminchait
Reviewed November 22, 2012 via mobile

Now listed as ancient town hostel, under Youth Hostelling International flag, which would indicate a certain level of quality. Booked two nights; after arriving we even debated over staying there for one night. The rooms smell moldy and has seen better days. Paint chipping everywhere and broken furniture (railing of the main stairs was loose, bathtub rocked when you stood...

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Thank Robbert2012
London, United Kingdom
Reviewed November 12, 2012

The staff in this place were so rude, appearing as if they couldn't care less if we were there or not. The only time they appeared helpful was if there was a slight chance to make some money out of us! Everytime we walked out they would interrogate us as to where we were going (fearing we would book a...

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Thank Sean M
Pasig, Rizal, Philippines
Reviewed October 23, 2012

Our stay at this hotel was terrible! Rooms smell like mold. The bathroom doesn't even have shower curtain. The complimentary slippers are not clean. The hotel receptionists hardly speak English and are very rude. They are only friendly when they know they can get money from you. We almost lost some of our things.

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Thank Che G
Johannesburg, South Africa
Reviewed September 17, 2012

We had just got back from our trip to Halong Bay and unfortunately the Hanoi Hostel was full. So they suggested a few hotels within the same price range. The room was big and the bed comfortable but the bathroom needed a shower curtain to avoid it becoming completely wet. Most of the staff are good however some can be...

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1Thank tonyrfsa09
Singapore, null, Singapore
Reviewed August 17, 2012

We were there for two night. We had two many luggages and we seemed for help from staff. He said I can't help cz I m alone . We were quite shocked but we understand about that. There were two division to get to upstairs rooms and I asked Where is our room and he was saying loudly and pointing...

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Thank Piercekoko
Gliwice, Poland
Reviewed May 8, 2012

I spent there some 3 not complementary nights. Between days of my stay I traveled to other cities. It was great, that staff was always helpful and I could left there my bags even for my one week trip to other countries. The other good thing is that check-in hours depended on me, I could check in even before 11am....

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Thank kaspric
Reviewed April 18, 2012

The hotel was $15 per night, so compared to other ones I've stayed in it was a bit more than normal. Problems started at checkin which took half an hour with the owner ignoring us. The room was big and airy. Good. The sheets were dirty. The bathroom drain didn't drain AT ALL. The loud AC unit directly outside the...

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Thank Mantles
Nottingham, UK
Reviewed April 9, 2012

Stayed at the Lucky Queen Hotel (also known as the Moonshine Palace hotel) for a couple of nights. Staff were really helpful, letting us check in early after arriving very tired on a night train and helping us to book tours in and around the area. A lot of hotels will offer you trips and add on a commission but...

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Helpful?
Thank gemmet_9
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Lucky Queen Hotel

Address: 21 Bat Dan Str. | Hoan Kiem district, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Lucky Queen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Bad experience”
 of 5 bubbles Piercekoko, Aug 17, 2012 | Read review
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