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Hanoi Charming Hotel

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Hanoi Charming Hotel
Hanoi Charming Hotel
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1,249 Reviews from our TripAdvisor Community

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Showing 1,047: English reviews
1 review
5 of 5 stars Reviewed August 20, 2016

I don't usually write reviews but I am writing this one because of how good my experience was with this hotel. They were very responsive from initial contact and were extremely helpful as I was looking for a place to stay for 28 consecutive days. They even will pick you up from Hanoi Airport if you need transportation to the... More 

Helpful?
Thank Sajohnso23
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

We stayed here for one night at the beginning of our holiday in Vietnam. The location is very good, a short walk away from most of the attractions and the lake. The staff were very friendly and helpful and the room was comfortable. However, we noticed a horrible smell in the hallways and the elevator - not sure what it... More 

Helpful?
1 Thank Kate A
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2016 via mobile

This has been the best hotel we have stayed in in our entire trip of Vietnam. The staff are so lovely and greeted me by name every time we passed. They helped us book a really great trip to halong bay and sapa and went the extra mile to accommodate us and provide us with a shower and place to... More 

Helpful?
Thank Brittany M
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 10, 2016 via mobile

You get what you pay for here. One of the cheapest choices when we booked, but not good value, IMO. Staff was nice, but our room REEKED of 'alcoholism', like a combination of cigarette smoke and liquor. It was a terrible smell and didn't go away overnight or by opening windows. When we complained about it the next day, the... More 

Helpful?
Thank bobbybobetybop
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed August 4, 2016 via mobile

Decent for 2 stars hotel. Room and bathroom were clean. Airco and free wifi available. Staff speaks English well. Breakfast was suitable for tourists who are still used to American/European food. Room with city view is just a room with windows looking at houses on the other side of the alley though. Location is great if you want to be... More 

Helpful?
Thank Hang T
Ludenscheid, Germany
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 3, 2016

We stayed here a couple of times and really liked it. Of course it is not a really luxury hotel but therefore the prices are also not too high. The staff is extremely friendly. But there were construction works going on so sometimes it was really loud.The breakfast is nice though , the location is great and the room was... More 

Helpful?
Thank Maike C
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 27, 2016 via mobile

- Great location, right center of Ha Noi Old Quarter. Can walk to most of the places. - Also has a small market around with a lot of delicious food. - Very friendly and helpful staffs. - The room is clean and nice. (A little small) - Had a great time here. Highly recommend

Helpful?
Thank Huy N
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

The hotel was clean and the room was spacious. The staff were extremely friendly and were only too happy to help us out whenever we needed - such as getting train tickets and doing laundry etc. Jenny on the front desk was particularly helpful and made our stay very pleasant. Will definitely recommend!

Helpful?
Thank Esther H
Level Contributor
3 reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

We were moved to the Charming hotel because our original hotel was being refurbished. This was the only inconvenience about our stay - we enjoyed staying at the Charming hotel so much that we returned not once but twice during our time in Vietnam. At every point we received 5* customer service; from the wide variety of tasty breakfast choices... More 

Helpful?
Thank VictoriaKWild
Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Really loved our stay at Hanoi Charming. The lady who checked is in, I think her name was Anna, was incredibly helpful and friendly. In fact, all the staff were great. They could not do enough to help and were very willing to suggest places to eat and things to do. The room was very clean and comfortable, with a... More 

Helpful?
Thank Declan M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Location: Vietnam > Hanoi
Price Range: $16 - $23 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Hanoi
#24 Romantic Hotel in Hanoi
#29 Family Hotel in Hanoi
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