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Hanoi Charming Hotel

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Hanoi Charming Hotel
Hanoi Charming Hotel
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1,260 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
Oslo, Norway
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

Small rom vindow to a wall. But verry good service. And brekfast ok. More profesional staf cleaning the room.had staf in hanoi that has surfed on my pad. And they got an elevator . A little difficult finding the place in the smal alley

Helpful?
Thank tormagne
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

We enjoyed our stay at charming hotel! We were greeted right away and was given a map as the receptionist showed us things to do. The room is great especially for the price. Once we left we realized we forgot a few things. After talking with the stage they went above and beyond trying to find what we forgot (even... More 

Helpful?
Thank Dawn D
Singapore, Singapore
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

A pretty decent hotel in the Old Quarters. Given Uber is convenient, and costs just a dollar to the lake and the surrounding attractions, this hotel is a very viable choice of stay. Lots of eateries and tour agencies within walking distances.

Helpful?
Thank lkwangli
Carraroe
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights total, in between tours which were kindly organised by Jenny at reception for us. She arranged Sapa and Halong Bay for 4 of us, all the while keeping our bags and providing pick ups/drop offs and even breakfast and a room for a shower when we had a few hours to kill between the two... More 

Helpful?
Thank Laoise F
Givat Brenner
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

This is a budget hotel. The breakfast is OK. The room is spacious. Our room had no window, only a small hatch from the bathroom to the stairway. The airconditioning was weak, quite an issue in Hanoi hot and humid climate. The closet was so shallow that the hangers hung facing the door, not sideways as common.

Helpful?
Thank Eyal61
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

A small hotel in a narrow alley meant it was relatively quiet compared to the bussle of Hanoi. Staff friendly and helpful. Breakfast good and we had a room upgrade which was small yet clean with all the facilities we needed including a kettle and fridge. Recommend very strongly.

Helpful?
Thank Noel L
Level Contributor
3 reviews
Reviewed October 26, 2016 via mobile

Hotel and location terrific above all the staff especially Jenny who helped me retrieve my credit card she was terrific I can't thank her enough hope to visit charming again. The room is very clean. The wifi also very strong in the room. If you like to go somewhere, She will give you a lot of useful information even book... More 

Helpful?
Thank Craig L
New York, New York, United States
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 26, 2016 via mobile

We really enjoyed this hotel and the wonderful staff, especially Hoai at reception. We used Hanoi as our home base for multiple excursions to Sapa, Ha Long and Ninh Binh. After a few nights away we returned to the hotel twice. The staff were extremely friendly and helpful with calling taxis, providing restaurant recommendations and laundry service. The rooms are... More 

Helpful?
Thank Elizabeth P
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 20, 2016

I don't usually write reviews but I am writing this one because of how good my experience was with this hotel. They were very responsive from initial contact and were extremely helpful as I was looking for a place to stay for 28 consecutive days. They even will pick you up from Hanoi Airport if you need transportation to the... More 

Helpful?
1 Thank Sajohnso23
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 19, 2016 via mobile

We stayed here for one night at the beginning of our holiday in Vietnam. The location is very good, a short walk away from most of the attractions and the lake. The staff were very friendly and helpful and the room was comfortable. However, we noticed a horrible smell in the hallways and the elevator - not sure what it... More 

Helpful?
1 Thank Kate A
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Location: Vietnam > Hanoi
Price Range: $16 - $22 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Hanoi
#24 Romantic Hotel in Hanoi
#29 Family Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Hanoi Charming Hotel staff and other travelers.
4 questions
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Questions? Get answers from Hanoi Charming Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find a room with a window and functioning airconditioning.”
 of 5 bubbles Eyal61, 4 weeks ago | Read review
“Only get rooms ending with a 2 (e.g. 302) as the others have no windows and are damp.”
 of 5 bubbles Jamesy1984, Feb 9, 2016 | Read review
“No need city view room as views are blocked due to narrow alleyway. Indoor room is fine if you don't need sunlight in your room.”
 of 5 bubbles kinect_user, Jan 18, 2016 | Read review
“We stayed in two different rooms, one on the 3rd floor, one on the 4th floor. I'd recommend the higher up rooms, as they seem quieter.”
 of 5 bubbles JordanWard, Jan 17, 2016 | Read review
“The hotel is far enough from the main drag off a small alley to be fairly quiet.”
 of 5 bubbles 337leslyd, Jan 7, 2016 | Read review
5 of 5
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