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Hanoi Charming Hotel

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (342)
360
Panoramas (6)
Room & Suite (203)

About

#159 of 771 hotels in Hanoi
Location
Cleanliness
Service
Value
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Fax / photocopying
Baggage storage
Concierge
24-hour front desk
Free internet
Wifi
Internet
Car hire
Currency exchange
Newspaper
Non-smoking hotel
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Air conditioning
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Budget
Languages Spoken
English, French, Japanese, Vietnamese
1,368Reviews
6Q+A
100Room tips
Traveler rating
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Popular mentions
We turned up and they’d double-booked our room so we had to wait around until they’d figured their cock-up out and then they ‘upgraded’ us whatever that was. If it was an upgrade, what the hell was the room we were supposed to be in like? The room was dirty and had a weird smell. The TV didn’t work at all even though the guy spent about 30 minutes trying to fix it before giving up and just walking out without saying anything. The WiFi was broken when we arrived. If it’s advertised as having it, and I pay for the room, I expect it to be as advertised and I expect the stuff to work. We went downstairs and I put the key on the desk and said checkout and the owner/manager said absolutely nothing. She knew exactly what was up. What the hell? Vietnamese Fawlty towers...
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Been there a month ago for 5 nights. The hotel location is good, the room was just ok, no more, no less. First we arrived there, there were some problems with a/c, there was liquid dripping from it on our pillows, so we went to the reception and in 20 minutes the problem was sold, so it's great. There is a window(standard double room) and it can be opened, but it's just about 30 santimeters between the window and the wall of the other building(that is usual for SouthEast Asia) The staff is very friendly and very helpful! They arranged a tour to Halong bay for us(yes, the prices are not the cheapest in the city, but you should understand, that the prices that start from 25-29$ around the Old Quarter are the ones for the tour with the cheapest ferry and simpliest meal onboard(and anyways,the receptionists can offer you such cheap tours also)), and the other day we bought one-way tickets to Ninh Binh on the reception. The breakfast was very simple, just scrambled eggs/pancakes/omelette,etc. with toasts, but as we realized later during our trip to Vietnam it was common in almost every budget hotel, so in general the stay was good and we didn't have any problems with it.
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+1
A little bit strange that they provide shampoo and such but not hand soap to wash your hands. The shower area was be stained dirty, from minerals in the water I think. No complimentary water. Small issues but I think if fixed it would make life easier for guests. Staff are super helpful. Lovely to chat with and have good ideas for activities. Room was spacious, bed comfy, shower pressure was good. Good location to explore Old Town. Will be going back twice more and that is fine with us. They sell water at the hotel cheaper than you can get outside on the street, in the markets, etc. Go see the show "My Village" if you can, very cool.
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We stayed here on the 14th and 15th of February and booked a Sapa Trekking trip through this property for the 16th,17th, 18th. The accommodation itself was fine however I would not recommend that you book a trip through them as we were incredibly disappointed. We booked a 3 day 2 night trekking tour however the owner had told us that the night bus was sold out so instead we should get a morning bus and she assured us we could join the group by lunchtime. We were advised to be ready by 5.30am, so we were ready and waited until 7am to be picked up. When we arrived In Sapa we were collected and brought to the hotel and were left there for the afternoon. When we questioned this and asked to go and join the group they said no we would join them that evening. We were eventually brought to join the group at around 6pm so missed the entire first day of trekking. The trekking itself was more than 50% on concrete paths with people constantly trying to sell you things. To make things worse 2 of the other people in our group had booked through Central backpackers hostel and paid $30 less per person. We Informed the property a week ago of how disappointed we were and have heard nothing back. Absolutely do not recommend.
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The rooms are basic..... no in room safe, very old fashioned fittings... needs money spending on it..... But the staff are wonderful.... on top of their game, very pleasant, really hard working. Excellent at organising tours and then the other staff know what is going on..... so they keep you informed
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PRICE RANGE
$12 - $27 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
36
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