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Hanoi Charming Hotel

15 Yen Thai St. Hoan Kiem, Hanoi ++84 Vietnam
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Free cancellation until 12/29/20
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Free cancellation until 12/29/20
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Traveler (355)
Panoramas (6)
Room & Suite (182)


#168 of 1,173 hotels in Hanoi
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Baggage storage
24-hour front desk
Express check-in / check-out
Car hire
Non-smoking hotel
Private check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
See more room details
Good to know
Centrally Located
Languages Spoken
English, Japanese, Vietnamese
1,373Reviews6Q+A100Room tips
Traveler rating
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Popular mentions
Peter Robertson wrote a review Feb 2020
Edinburgh, United Kingdom19 contributions24 helpful votes
I had booked this hotel based on pictures and reviews; both were far from the truth. The lobby was dirty with piles of stuff everywhere. The room was cold, noisy, stank of burnt paper, had decaying furniture and a foam-rubber mattress. We left. They tried to charge us for two nights; Agoda reduced that to one. The trip was rescued by a genuine hotel a few doors away.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Chris wrote a review Jul 2019
St. Albans, United Kingdom4,406 contributions807 helpful votes
We turned up and they’d double-booked our room so we had to wait around until they’d figured their cock-up out and then they ‘upgraded’ us whatever that was. If it was an upgrade, what the hell was the room we were supposed to be in like? The room was dirty and had a weird smell. The TV didn’t work at all even though the guy spent about 30 minutes trying to fix it before giving up and just walking out without saying anything. The WiFi was broken when we arrived. If it’s advertised as having it, and I pay for the room, I expect it to be as advertised and I expect the stuff to work. We went downstairs and I put the key on the desk and said checkout and the owner/manager said absolutely nothing. She knew exactly what was up. What the hell? Vietnamese Fawlty towers...
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Date of stay: July 2019Trip type: Traveled with friends
2 Helpful votes
Anastasia Y wrote a review May 2019
Moscow, Russia2 contributions
Been there a month ago for 5 nights. The hotel location is good, the room was just ok, no more, no less. First we arrived there, there were some problems with a/c, there was liquid dripping from it on our pillows, so we went to the reception and in 20 minutes the problem was sold, so it's great. There is a window(standard double room) and it can be opened, but it's just about 30 santimeters between the window and the wall of the other building(that is usual for SouthEast Asia) The staff is very friendly and very helpful! They arranged a tour to Halong bay for us(yes, the prices are not the cheapest in the city, but you should understand, that the prices that start from 25-29$ around the Old Quarter are the ones for the tour with the cheapest ferry and simpliest meal onboard(and anyways,the receptionists can offer you such cheap tours also)), and the other day we bought one-way tickets to Ninh Binh on the reception. The breakfast was very simple, just scrambled eggs/pancakes/omelette,etc. with toasts, but as we realized later during our trip to Vietnam it was common in almost every budget hotel, so in general the stay was good and we didn't have any problems with it.
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Date of stay: May 2019
Trip type: Traveled as a couple
KathrynandDavid wrote a review Apr 2019
321 contributions23 helpful votes
A little bit strange that they provide shampoo and such but not hand soap to wash your hands. The shower area was be stained dirty, from minerals in the water I think. No complimentary water. Small issues but I think if fixed it would make life easier for guests. Staff are super helpful. Lovely to chat with and have good ideas for activities. Room was spacious, bed comfy, shower pressure was good. Good location to explore Old Town. Will be going back twice more and that is fine with us. They sell water at the hotel cheaper than you can get outside on the street, in the markets, etc. Go see the show "My Village" if you can, very cool.
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Date of stay: April 2019Trip type: Traveled as a couple
Maria wrote a review Feb 2019
5 contributions1 helpful vote
We stayed here on the 14th and 15th of February and booked a Sapa Trekking trip through this property for the 16th,17th, 18th. The accommodation itself was fine however I would not recommend that you book a trip through them as we were incredibly disappointed. We booked a 3 day 2 night trekking tour however the owner had told us that the night bus was sold out so instead we should get a morning bus and she assured us we could join the group by lunchtime. We were advised to be ready by 5.30am, so we were ready and waited until 7am to be picked up. When we arrived In Sapa we were collected and brought to the hotel and were left there for the afternoon. When we questioned this and asked to go and join the group they said no we would join them that evening. We were eventually brought to join the group at around 6pm so missed the entire first day of trekking. The trekking itself was more than 50% on concrete paths with people constantly trying to sell you things. To make things worse 2 of the other people in our group had booked through Central backpackers hostel and paid $30 less per person. We Informed the property a week ago of how disappointed we were and have heard nothing back. Absolutely do not recommend.
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Date of stay: February 2019Trip type: Traveled as a couple
1 Helpful vote
$12 - $19 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Hanoi Charming Hotel
Which popular attractions are close to Hanoi Charming Hotel?
Nearby attractions include Tired City Bao Khanh (0.2 miles), TiredCity Hang Bong (0.09 miles), and Authentic Bat Trang (0.09 miles).
What are some of the property amenities at Hanoi Charming Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Hanoi Charming Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hanoi Charming Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Hanoi Charming Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hanoi Charming Hotel?
Conveniently located restaurants include Dream Beans Coffee, Hong Hoai's Restaurant, and Red Bean Trendy Restaurant.
Does Hanoi Charming Hotel have an airport shuttle?
Yes, Hanoi Charming Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hanoi Charming Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Hanoi.
Which languages are spoken by the staff at Hanoi Charming Hotel?
The staff speaks multiple languages, including English, Japanese, and Vietnamese.
Are there any historical sites close to Hanoi Charming Hotel?
Many travelers enjoy visiting Temple of Literature & National University (0.9 miles), Hoa Lo Prison (0.5 miles), and Presidential Palace Historical Site (1.0 miles).