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We stayed here for three nights. The staff was very friendly, although some of them did not understand English very well. They gave us a map of the old quarter, and recommended places to go. The breakfast was good, with different options - both Vietnamese...More
The nastiest rooms. Very dirty, black spots on the floor, sheets, curtains and walls. Dust everywhere. Room very very cold that I also got sick. Very poor breakfast. Never to come back.
We asked to change the room but the other was the same. Nobody...More
Super nasty hotel. Black spots of dirty on the sheets, floor and walls. spider webs and dust everywhere. Room not isplated so the heating doesn't do anything, go got sick because of the stay in this hotel
In my first visit to Hanoi I was quite satisfied with Hanoi Charming Hotel. Great location (right in the middle of the Old Quarter), comfortable accomodations, good price, and very nice staff, especially Lucy at reception was particularly friendly and helpful during my stay. Would...More
This hotel is a clear example of a property with great staff, that is bound by poor management and bad up keeping. We didnt originally booked this hotel, rather we were put there after booking in "old town palace guest house" which belongs to the...More
$18 - $30 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Best Value Hotel in Hanoi
#24 Romantic Hotel in Hanoi
#25 Family Hotel in Hanoi
Number of rooms
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Really???? Well or i had Lucky during my stay there, or you had bad luck. During my stay there the room was very cleaned and i never had any kind of problem. Maybe they are facing some management issues...