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Nova Luxury Hotel

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31 Hang Ga str Hoan Kiem, Hanoi 10000 Vietnam
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (279)
Dining (56)
Room & Suite (39)

About

#39 of 1,144 hotels in Hanoi
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Nova Luxury Hotel welcomes you to experience the timeless character, romance and elegance of Hanoi. The hotel is ideally located in the heart of The Old Quarter, Nova Luxury Hotel is the top choice for leisure travellers who wish a wonderful stay while visiting Hanoi. We offer 30 guestrooms with outstanding services and luxurious facilities. Besides, the hotel is managed by the professional...
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bicycle tours
Airport transportation
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Vietnamese
683Reviews1Q+A53Room tips
Traveler rating
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  • 34
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Time of year
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Popular mentions
GramLarf wrote a review Mar 2020
Hannover, Germany5 contributions1 helpful vote
We stayed in a wonderful room with balcony. Everything was super clean. We had omelette for breakfast and could help ourselves to the rich buffet with really tasty fruits. The most remarkable were the employees at reception desk. They helped us with our next travel destination and organized everything. Thank you so much!
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Khushbu Mehta wrote a review Mar 2020
Bengaluru, India2,480 contributions107 helpful votes
+1
We stayed here for 5 nights during our hanoi visit. It was a pleasant stay. The reception staff is very friendly, they greet u with a smile everytime u pass. On our arrival,we were informed about important places to visit,food to try,cafes to try. Also they help arrange trips to Ha long Bay, any other sightseeing and airport drop and pickup.The dining area staff too was polite,friendly and took extra care. Best part was all of them spoke good English,so there wasn’t a communication problem Located in the old quarter,its a ten minute walk away from Hoan Kiem Lake and all the best cafes and hotspots. Our room was of decent size,with a window. Though no great views from the window,but it was alright. House keeping was good and prompt. Bathroom was neat n clean. All equipments required were available in the room. Cons Since we are vegetarians, we had a problem with breakfast options. Except fruits and toast, hope that they add a few vegetarian main course dishes, atleast potatoes or noodles/rice without any meat in it. They had a menu that had items freshly made on order. So we had veg sandwich literally all 5 days. Did try the vegan Pho, it was good. Also I hope they add a few English channels to the cable tv. We had literally just 5 channels on tv, all local ones. I would highly recommend this hotel for its location,staff ,service and value for money
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
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Emma S wrote a review Mar 2020
Reading, United Kingdom5 contributions7 helpful votes
I stayed at the Nova Luxury Hotel on two occasions (Ha Long Bay in between stays). I have stayed in many hotels around the world but this hotel has by far been the best for customer service. We interacted with Daniel the most who was so welcoming, he recommended us great food places and tours. All the staff go out of there way to talk to you and help you. It was a raining one morning when we arrived back from Ha Long Bay and We was greeted with umbrellas whilst getting off the bus! All the staff are amazing! The breakfast had a good range of food and was yummy, the rooms were very spacious and comfortable. On both occasions we stayed, we got upgraded rooms! The only slight criticism I have was on our last stay the 8th floor had no WiFi so we had to use the 7th floor which was quite weak. They are aware and already working on the issue.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from novaluxuryhotel, Người quản lý at Nova Luxury Hotel
Responded Mar 4, 2020
Hello Mr./ Mrs. O9734PEemmas, Many thanks for taking the time to review Nova Luxury Hotel. I'm glad to hear that you had a great time in our hotel and appreciate your compliments to our staff, especially for daniel. I sent your compliment to him. It is really our pleasure to have the opportunity to serve you here. Your feedback has always been a great motivation to encourage us to work harder and harder in the future and push our business to a much brighter path! We hope to have the opportunity to welcome you back. Whatever the occasion, we hope you will remember your experience of Nova Luxury Hotel and back. Best regards, Tracy (Ms.)
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slickmick29 wrote a review Feb 2020
Soho, NYC14 contributions2 helpful votes
From the lovely staff to the great location to the clean, comfy rooms, we were very happy at this hotel, and the price is great too! Would highly recommend to anyone looking for 3 star hotel. Not fancy, but charming.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: We had a room that faced the street with a small balcony, but the traffic noise didn't...
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3 Helpful votes
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Response from novaluxuryhotel, Người quản lý at Nova Luxury Hotel
Responded Mar 4, 2020
Dear Mr/Ms.Mickey R, Thank you so much for selecting Nova Luxury Hotel as your choice of accommodation. We strive to be your home away from home and I am most delighted to read that you were well taken care of by our team during your recent visit. It is rewarding to learn that you had a restful stay in our comfortable and clean room. We truly appreciate your kind words. My team and I look forward to welcoming you back again for a longer stay in the future. Warm regards, Tracy (Ms.)
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Terry T wrote a review Feb 2020
1 contribution1 helpful vote
We spent 2 nights at the Nova Luxury Hotel upon our arrival in Vietnam and were enchanted by the helpful, friendly staff and their many efforts to help us: recovering lost luggage from the aeroport, recommending interesting places to visit and arranging travel plans. A spécial thanks to Lyli,Tracy and Daniel for their many attentions! Superbly located in the 36 corporations district, this is the place to be in Hanoi!
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from novaluxuryhotel, Người quản lý at Nova Luxury Hotel
Responded Mar 4, 2020
Dear Mr/Mrs. P7244NGterryt Thank you for choosing us! It is very happy to know that you are satisfied with all the services at our hotel. Your review will be the driving force for us to try more. We thank you very much for this review. We hope to see you soon. Best Regards, Tracy (Ms.)
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PRICE RANGE
$21 - $215 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
30
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Frequently Asked Questions about Nova Luxury Hotel
Which popular attractions are close to Nova Luxury Hotel?
Nearby attractions include Lang Toi - My Village by Lune Production (0.3 miles), King Pirates Pub (0.3 miles), and Bia Hoi (0.1 miles).
What are some of the property amenities at Nova Luxury Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Nova Luxury Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nova Luxury Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Nova Luxury Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Nova Luxury Hotel?
Conveniently located restaurants include Hoang Cuisine, Hoang's Restaurant, and Hong Hoai's Restaurant.
Does Nova Luxury Hotel have an airport shuttle?
Yes, Nova Luxury Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Nova Luxury Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Hanoi.
Are any cleaning services offered at Nova Luxury Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Nova Luxury Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Nova Luxury Hotel?
Many travelers enjoy visiting Temple of Literature & National University (1.0 miles), Hoa Lo Prison (0.7 miles), and Presidential Palace Historical Site (0.8 miles).