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Hanoi La Siesta Central Hotel

1B Cau Go Street Hoan Kiem District, Hanoi Vietnam
22 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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$126
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$126
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$156
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Traveler (1116)
Room & Suite (136)
Dining (104)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hanoi La Siesta Central Hotel & Spa An exclusive boutique hotel with a central address No. 1b Cau Go Street in the heart of Hanoi Experience the cultural art of luxury hospitality La Siesta Central hotel & spa is located on Cau Go Street in the middle of Hanoi’s old quarter. Two sides, two views, two atmospheres. The front overlooks food stalls and city roof tops of this vibrant area, while the back gives sweeping views of neighboring captivating Hoan Kiem Lake and surrounding tree tops. 27 distinguished guestrooms split over five floors are inspired by colonial and period-style elegance. Food connoisseurs can delight in authentic Vietnamese cuisine at Red Bean Restaurant, located on 7th floor. Meanwhile for the mind, body and spirit the entire mezzanine level is devoted to La Siesta Spa’s wellness luxury. The staff and management at La Siesta Central & Spa, part of the Elegance Hospitality Group (EGH), warmly welcome you to enjoy the best of all Hanoi worlds.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Spa
Rooftop terrace
Concierge
Private check-in / check-out
Dry cleaning
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Rooftop bar
Couples massage
Foot massage
Full body massage
Massage
Non-smoking hotel
Butler service
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
Vietnamese
1,466Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
Great location, lovely helpful staff. Mai on reception is beautiful to everyone & Sam in the restaurant is fantastic. They both went out of their way to help us & make suggestions on food & activities. The hotel & rooms are immaculate with lovely French detail. Great rooftop bar with the best views of the lake. Highly recommend this hotel to all travelers.
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I arrived at ten o'clock and the check-in service was excellent. I gave him a cold handkerchief and a cool drink. The room was also given a free upgrade. It was a clean and pleasant room, a really delicious breakfast, a perfect spa Among them, the staff was really great. They always laughed and even advised me to travel. Ms. Lily, who checked in, helped me until the trip was over. I strongly recommend this hotel to everyone who will visit Hanoi!!
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La siesta has the most emasculate hospitality as experienced by us. Extremely helpful staff with attention given personally to each guest. The welcome,decor, food and feel good is all in a sweet harmony at this haven. Will recommend this place for an amazing stay to everyone!! Personally would like to thank Ngoc le, sapphire and Hue. Thanks for making the stay so special for us!!
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Despite our room not being ready due to a noon arrival, the staff was super accommodating and helped with recommendations and all plans for the next 24 hours. Staff contacted us by mobile once room was ready and even requested a 20 minute warning on our return to ensure air conditioning was on and cooling of room was in progress -- nice touch. Breakfast in morning on top floor is a good view and nice mix of food. A little bit surprising for this quality of a hotel that espresso and cappuccino's are not part of the breakfast package. They can be ordered at an extra fee. Only disappointment was the billing process. They do a classic game of currency exchange arbitrage. The going bank rate of Vietnamese Dong at the time was around 23,250. The bill reflects charges in USD that are marked to Vietnamese Dong at a hotel set exchange rate of 24,000. You can't pay in USD. You must pay this higher rate in local currency, cash or credit. My credit card company with no fee for international currency used a rate of 23,200 for the bill that was submitted which is acceptable. So, the hotel makes an additional 3.2% on posting an incorrectly elevated exchange rate. This is just a bad practice.
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Hanoi La Siesta Central Hotel is a beautiful boutique hotel with amazingly kind staff and heart felt services. During our stay in August 2019, along with other gracefully young and polite ladies at the reception counter, we were also frequently greeted by another well dressed and smiley young gentleman. One evening on our way out to the Opera House for a popular show, noticed the sprinkling rain outside, the young ladies immediately offered us loaner umbrellas before we could even walk out of the door. And after finding out that we were on the verge of being late even by Taxi, the young gentleman with his staff, used their own motorbikes, beat the heavy traffic and got us to the show just barely on time. Little did we know, this young and kind gentleman is, in fact, the General Manager of La Siesta Central Hotel, Mr Tuan Le. After so many years of international traveling, that was my first time ever to receive such unknowingly and unexpectedly kind help by a General Manager himself. These are only very few incidents among many other services with kindness displayed by all the staff at La Siesta Central Hotel. We, therefore, definitely would recommend La Siesta Central highly to all future guests. Once again, much appreciation to all staff at La Siesta Central for giving us 5-star services with so much kindness from the heart. Hiep Nguyen. Irvine, California, USA.
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Response from Chairman E, General Manager at Hanoi La Siesta Central Hotel
Responded 5 days ago
Dear Mr. Hiep, First of all, let us thank you for choosing the Ha Noi La Siesta Central Hotel for your stay in Ha Noi, and for sharing your review with us and the TripAdvisor community. We would like to thank you for pointing out the high level of service of our staff, the design of our property and we are glad to read that you had a wonderful time with us. Our main philosophy is to provide our guest the “home-away home” feeling and we feel happy that we have succeeded. Please let us know if we can be of any assistance in making a new reservation for you in the near future. We would be thrilled to have the chance of welcoming you back to La Siesta Central in the near future. With heartfelt wishes, Kevin Le General Manager
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PRICE RANGE
$96 - $259 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
27
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