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Damsels Hanoi Boutique Hotel

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37 Gia Ngu, Hanoi Vietnam
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Traveler (152)
Room & Suite (77)
Dining (51)
Certificate of Excellence

About

#158 of 1,039 hotels in Hanoi
Location
Cleanliness
Service
Value
Certificate of Excellence
Being a boutique hotel, Damsels Hanoi Boutique Hotel was designed to reflect the pure and elegant beauty of Hanoi’s Ladies, to allow the tourists to indulge in the comforts and luxuries of traditional Vietnamese culture as it interacts with the classical taste of the culture of Indochina style. At this hotel, the tourists are treated as if they were the owners. All services for them are offered with intimate care. The hotel enjoys the wonderful location in the heart of the Old Quarter, only three minutes’ wall from Sword Lake, so convenient for shopping, exploring Hanoi, or getting access to all place in Vietnam, as well as other countries in the world. All rooms of the hotel open onto the Old Quarter. Most special is “Reaching” restaurant on floor 12 and Top Bar on the top floor, from where tourists can enjoy a panorama of the whole city of Hanoi. Sword Lake, Tortoise Tower, all city streets seem to be under our feet.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Car hire
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Minibar
Flatscreen TV
Bath / shower
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Lake View
Languages Spoken
English, Vietnamese
219Reviews2Q+A36Room tips
Traveler rating
  • 181
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  • 2
  • 8
Time of year
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Language
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Popular mentions
Ren wrote a review Mar 2020
Kuala Lumpur, Malaysia3 contributions
the manager of the hotel was very attentive. Covid-19 did affected the business and causes come inconvenient in the city. but the manager some how able to manage it and our stays were very pleasant! the special service they offer and being attentive was the bonus. the view from the room was amazing too. Thanks for making our trip a special one!
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Date of stay: March 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
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Response from Damsel_Hotel_Manager, Quản lý bộ phận lễ tân at Damsels Hanoi Boutique Hotel
Responded Apr 16, 2020
Dear Ren, Thank you for giving a very nice feedback regarding your recent experience. It is grateful to read that you are delighted by the room and the service of our team.We always want to ensure that our guests are fully satisfied with our products and services. Your compliments will be shared to the rest of the team for reassurance of their excellent service. We look forward to your next return visit very soon for another memorable stay. Warm regards, Jasmine Nguyen (Ms.) Front Office Manager Damsels Hanoi Boutique Hotel
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LMS07 wrote a review Mar 2020
London, United Kingdom43 contributions6 helpful votes
+1
Welcome was great, really clean room. Staff super friendly and helpful. Stored my bag for me on check out so I didn't have to carry it around with me. Lots of options for breakfast and the restaurant was on the top floor with a great view! Location was great, the Old Quarter was fab for exploring. TV with recent films on Fox Movie channel for when the jet lag kicked in. Thank you for a great stay! I booked a Junior Suite with City View and the only negative is that from floor 7 there's not much of a city view, more of a view into the back yards and houses of the neighbouring buildings so I wouldn't bother with an upgrade in the future. But I wasn't bothered enough to complain as everything else was great and I was hardly in the room.
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Date of stay: March 2020
Value
Location
Service
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Response from Damsel_Hotel_Manager, Quản lý bộ phận lễ tân at Damsels Hanoi Boutique Hotel
Responded Apr 16, 2020
Dear LMS07, Thank you very much for having chosen the Damsels Hanoi Boutique Hotel for your stay, and thank you for sharing you details feedback. I am delighted to hear that you enjoyed your stay and especially that the service provided impressed you as well as our homemade tea delighted you. I have meanwhile shared your kind words with my colleagues and I am confident that it serves as a great motivation. Once again, thank you very much indeed for sharing and we look forward to welcoming you back to our hotel soon and surprising you even more! Warm regards, Jasmine Nguyen (Ms.) Front Office Manager Damsels Hanoi Boutique Hotel
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ElenaArg wrote a review Mar 2020
Athens, Greece111 contributions29 helpful votes
+1
Fantastic location. Staff super friendly. Good breakfast menu list. Very spacious luxurious rooms. Room 202 with a small window has very good value for money (50$, but room is big and luxurious). The tea offered at the check in counter is the best. The lake view of Room 802 is not that great as you also see the slum houses around the hotel. Does not worth the extra cost.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Damsel_Hotel_Manager, Quản lý bộ phận lễ tân at Damsels Hanoi Boutique Hotel
Responded Apr 16, 2020
Dear Elena Arg, Thank you for giving a very nice feedback regarding your recent experience. It is grateful to read that you and your family are delighted by the staffs, the breakfast and the spacious luxurious room 202. However, we are sorry that the room with lake view did not meet your expectation. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, Jasmine Nguyen (Ms.) Front Office Manager Damsels Hanoi Boutique Hotel
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gazza wrote a review Mar 2020
2 contributions
Booked a junior suite with a lake view at extra cost and was not happy with the view All we got lots of roof tops and lake in the distance Complained to hotel management and they were very unhelpful. Dont waste your money.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
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Response from Damsel_Hotel_Manager, Người quản lý at Damsels Hanoi Boutique Hotel
Responded Apr 15, 2020
Dear Gazza, Thank you for taking the time to share your thoughts about your recent stay with us. Nevertheless, we are sorry to read that you did not leave our hotel fully satisfied. First of all, we feel absolutely sorry that your room did not meet your expectations and we apology for the inconvenience. Thank you once again for sharing your feedback. We look forward to the opportunity of welcoming you back to the hotel in the hopefully near future. Please feel free to contact us for your future stay so we can ensure you a beautiful experience. Warm regards, Jasmine Nguyen (Ms.) Front Office Manager Damsels Hanoi Boutique Hotel
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Winterdeur wrote a review Feb 2020
4 contributions2 helpful votes
Hotel also canceled for formula 1 weekend which seems to be their modus operandi if they realize that a better rate can potentially be had. Argument is “credit card cannot be validated”. More people have encountered this for F1 on credit cards that -with any other merchant in the world- were very much valid and working in the week of cancellation. Credit card company (CITI) also confirmed that no attempt at any point was made by damsels to either pre-authorize or validate. If you want to be certain about your hotel confirmation AVOID DAMSELS at any cost. Too bad Mr Anh Tran shows this unethical behavior as hotel pictures seem nice.
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Date of stay: February 2020
1 Helpful vote
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Response from Damsel_Hotel_Manager, Quản lý bộ phận lễ tân at Damsels Hanoi Boutique Hotel
Responded Mar 5, 2020
Dear Winterdeur, Thank you for taking the time to share with us your personal feedback regarding your recent experience at Damsels Hanoi Boutique Hotel. I read with a careful attention your review and I am saddened to know that your experience did not meet your expectation. The impression that you left with is of great concern to us, so please accept our sincerest apologies. To have a better understanding of the points you have raised, I will reach out to you directly and hope to hear from you. Please let us know if we can be of any further assistance, and hope to have the opportunity to regain your trust in us. Warm regards, Jasmine Nguyen (Ms.) Front Office Manager Damsels Hanoi Boutique Hotel
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Previous
PRICE RANGE
$40 - $1,190 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
20
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Frequently Asked Questions about Damsels Hanoi Boutique Hotel
Which popular attractions are close to Damsels Hanoi Boutique Hotel?
Nearby attractions include Old Quarter (0.2 miles), Lake of the Restored Sword (Hoan Kiem Lake) (0.3 miles), and Thang Long Water Puppet (0.1 miles).
What are some of the property amenities at Damsels Hanoi Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Damsels Hanoi Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Damsels Hanoi Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
What are some restaurants close to Damsels Hanoi Boutique Hotel?
Conveniently located restaurants include Essence Restaurant, Hoang Cuisine, and Era Restaurant.
Does Damsels Hanoi Boutique Hotel have an airport shuttle?
Yes, Damsels Hanoi Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Damsels Hanoi Boutique Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Hanoi.
Are any cleaning services offered at Damsels Hanoi Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Damsels Hanoi Boutique Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Damsels Hanoi Boutique Hotel?
Many travelers enjoy visiting Temple of Literature & National University (1.2 miles), Hoa Lo Prison (0.7 miles), and Presidential Palace Historical Site (1.2 miles).
Does Damsels Hanoi Boutique Hotel have any great views?
Yes, guests often enjoy the lake view available here.