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Hanoi Hotel

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Traveler (144)
Room & Suite (59)
Dining (34)
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Overview
  • Excellent10%
  • Very good48%
  • Average34%
  • Poor7%
  • Terrible1%
Travelers talk about
“big lake”(4 reviews)
“foot massage”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (142)
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5
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LanguageEnglish
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13
35
25
5
1
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All reviewsbig lakefoot massagebreakfast buffet isnoodlesbusiness centerwithin walking distancevery nice hotelcomfortable bedfree wifilobbyvospairontaxikettlequarters
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1 - 5 of 79 reviews
Reviewed May 15, 2018

Stayed here for a couple of nights. Enough to do within the building. Casino; Spa; massage; KTV; fine dinning and casual dining. Lots of eatery within walking distance. Located right by a small man-made lake. Room decors are basic but comfortable. A little dated but...More

Thank aloha2u2
Response from HanoiHotel2016, Guest Relations Manager at Hanoi HotelResponded 2 days ago

Dear aloha2u2, We truly appreciate your enjoyed your stay with us and Thank you for taking the time to write a review about Hanoi Hotel. Our central location is always the noble highlight, beside a beautiful lake, a short walk to verities of eateries, shopping...More

Reviewed April 17, 2018

So stayed 3 nights in April in the Hanoi Hotel , i stayed on the 7th floor of the "new Building". Check in was ok , my bank card and credit card didn't work for some strange reasons so i had to put a cash...More

Thank lukicccfc
Response from HanoiHotel2016, Guest Relations Manager at Hanoi HotelResponded April 23, 2018

Dear lukicccfc, Thank you for your comment regarding our services during your recent stay with us. Our hotel is centrally-located and is beside a beautiful lake with a wide range of eateries, shopping & facilities within a short walk which is ideal place for business...More

Reviewed March 28, 2018 via mobile

It was easy when checking in. The bed was big and really comfortable but the room was really of age. The wall papers are showing signs of peeling. There are, though, inconsiderate guests who smokes even in the lift. Probably guests who just exited the...More

Thank Chia R
Response from HanoiHotel2016, Guest Relations Manager at Hanoi HotelResponded April 12, 2018

Dear Chia R, Thank you very much for taking the time to write a review of your stay with us. Your compliment on our staff service are highly appreciated and we always strive to be recognized for bringing attentive and engaging service to all of...More

Reviewed January 29, 2018

always stay here when i visit to hanoi. room is clean and all staff is very gentle. many restaurant, cafe and shop are available near from this hotel. and the view of sunset at giang vo lake is so beautiful. there are gym, spa, casino...More

1  Thank hide19751215
Response from HanoiHotel2016, Guest Relations Manager at Hanoi HotelResponded February 27, 2018

Dear hide19751215, Thank you for sharing with us your nice feedback on your recent stay here in Hanoi Hotel. We hope that with our convenient central location and a wide range of facilities, our hotel will be the perfect choice when coming to Hanoi. Having...More

Reviewed December 12, 2017

Food was nice ,staff were suffocating us. Within seconds of arriving there were 3 staff hovering over us one of them with pencil poised before we even looked at the menu! Quite insensative as we had never seen the menu before. Not a smile in...More

Thank amadeus11190382
Response from HanoiHotel2016, Guest Relations Manager at Hanoi HotelResponded December 24, 2017

Dear amadeus11190382, Thank you for your comment regarding our staff during your recent stay with us. We very much appreciated your feedback that our staffs did not made good impression on you. We strived to be attentive and engaging to all of our guests, as...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Free Parking
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Tennis Court
Details
Price range
$70 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Hanoi
#69 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$70 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Hanoi
#69 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (144)
Room & Suite (59)
Dining (34)
Pool & Beach (2)
Family and Play Areas (13)
Business Center & Event Rooms (5)
Questions & Answers
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Room Tips
"Make sure you have new crisp dollars for the exchange , the slighest discrepancy with any notes and they wont..."
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"sunset from lake view room is so beautiful"
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"Avoid Dragon Restaurant if you are looking for a non pressure evening!"
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"If you book a suite, you actually get a huge king size bed, living room, a bathroom and an additional toilet..."
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