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Phoenix Palace Hotel

Traveler (50)
Room & Suite (1)
Certificate of Excellence
Overview
27 Phu Doan Street, Old Quarter, Hoan Kiem District, Hanoi 10000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
3 Star accommodation
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Rooms
Feb 3Feb 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
Filter reviews
115 results
Traveler rating
89
21
2
1
2
Traveler type
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LanguageEnglish
More languages
89
21
2
1
2
Show reviews that mention
All reviews great location old quarter last minute booking banana pancakes great amenities halong bay hanoi visit enjoyed my stay bars and restaurants room was clean recommend staying here tourist attractions included breakfast stayed here for nights would definitely stay here again walking distance sister hotel
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1 - 5 of 115 reviews
Reviewed 1 week ago via mobile

The hotel has a small facade, but the rooms are clean and big for the rates. There is a complimentary breakfast included in the stay. Food is okay. You may want to eat somewhere else if youre after a good buffet spread. But they offer...More

Date of stay: January 2019
Thank 695joelj
Reviewed November 27, 2018 via mobile

I’ve just stayed here for 2 weeks with my husband.It’s my good choice. I felt really satisfied. Suitable price, good location and nice staff. It’s quiet enough for us to relax inside but it’s so excited outside. Many delicious tradicional food around. Traffic and shopping...More

Date of stay: November 2018
Thank Minaa2209
Reviewed November 16, 2018 via mobile

Stayed here for 3 nights, perfectly situated hotel close to the Old Quarter. Room was clean and well furnished and a good choice for breakfast. Most importantly, staff were friendly and accommodating, highly recommended

Date of stay: November 2018
Thank Seakay22
Reviewed October 31, 2018 via mobile

This is the third time i have been staying at Phoenix Palace hotel and once again, they surpassed my expectations. I was lucky enough to get the last minute booking due to unpredictable work and they usually run out of rooms. As I arrived, i...More

Date of stay: October 2018
Thank SonT3
Reviewed October 26, 2018 via mobile

A very cosy and great location within walking distance to the lake. Plenty of eateries nearby. The room is clean spacious and quiet. The staff (Lucy + Tracy) are very courteous and helpful. This is my second stay in 3 months here and will come...More

Date of stay: October 2018
1  Thank wsahui
View more reviews
About
Description
The Phoenix Palace Hotel Hanoi is ideally situated in the Old Quarter, near Joshep ' Cathedral, shopping, cafes and night entertainment- All at your doorsteps. We provide a superior level of service to satisfy the More needs of our global guests. With a perfect combination among experienced member, Phoenix Palace Hotel offers an extraordinary level of service and coordinated interior designs. With 26 en-suite exclusive guest rooms, the Phoenix Palace Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
26
Price range
$33 - $54 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Central Star Hotel
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
26
Price range
$33 - $54 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Central Star Hotel
Location
Vietnam > Hanoi
Photos
Traveler (50)
Room & Suite (1)
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Questions & Answers
Ask a question
Vish_Travel2013
December 12, 2018|
Answer
Response from Phoenixpalacehotel | Property representative |
Hi, Thank you so much for interest in our hotel. We are happy to inform that the breakfast include vegetarian foods. If you have any question, please contact us. Best regards, Tommy
0
Votes
Simby s
December 3, 2014|
AnswerShow all 2 answers
Response from Natalie2887 | Reviewed this property |
There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
0
Votes
Room Tips
"Choose room with a window!"
monicac964
Jan 8, 2018
Read review
"Stayed in a few rooms all good"
infoL5808XL
Sep 27, 2017
Read review
"Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
krism704
Jun 26, 2017
Read review
"Room with no view are very quiet"
Prom31
May 26, 2017
Read review
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