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Hanoi Elegance Diamond Hotel

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Hanoi Elegance Diamond Hotel
Hanoi Elegance Diamond Hotel
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2,645 Reviews from our TripAdvisor Community

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Showing 2,302: English reviews
Byrne norway
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here in the beginning of august. The first night there were some construction going on in a neighbour building, starting late in the evening when we were going to sleep. The staff at the hotel did what they could to Get them to stop but they continued a couple hours more. But the next morning the manager upgraded... More 

Helpful?
Thank Kjartanree
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I had an extraordinary staying here. The staff was extremely friendly and always willing to help us in anything we needed. The restaurant on the top floor offers an authentic Vietnamese culinary experience. We highly recommend to accommodate in this hotel, which is really well located in the Old Quarter near the Hoan Kiem lake in Hanoi.

Helpful?
Thank Sergi B
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Amazing stay! Great hotel with the best staff you could hope for. Extremely welcoming and helpful from check in to check out. Would highly recommend to anyone visiting Hanoi. The spa was first class offering an outstanding service. Thanks again for having me.

Helpful?
Thank tomcook23
Murcia, Spain
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We could not book this hotel because it was full, but we ate lunch and dinner in the restaurant. Hotel staff was extremely kind with us and they help us in our trip. I am sure that next time we will stay here!

Helpful?
Thank AlejVilla
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Hanoi Elegance Diamond with our two children, ages 8 and 10. We arrived very early from the train station and the staff kindly settled us into a lovely room early, and provided excellent advice on how to spend our time in Hanoi with 2 children. One of my sons had a birthday while we were there... More 

Helpful?
Thank Adele H
Hanoielegancehotel, Manager at Hanoi Elegance Diamond Hotel, responded to this review

Dear Adele H, Warm greetings from Hanoi Elegance Diamond hotel! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are happy that our early check-in and Daniel’s birthday preparation assisted you and your family with convenience. Also great location and beautiful staff of our hotel have been receiving... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you want to be at the heart of Hanoi Old Town, in a modern and well appointed hotel, with great breakfasts to get you going and with staff that have a genuine interest to get the most out of your stay, then this hotel is for you!

Helpful?
1 Thank Austin W
Hanoielegancehotel, Manager at Hanoi Elegance Diamond Hotel, responded to this review

Dear Austin W, Thank you so much for sharing your impressions after your recent stay at Hanoi Elegance Diamond on Trip Advisor. We are truly humbled and could not be happier reading the wonderfully written review about our kind staff and delicious breakfast. We are sure that this feedback will serve as an encouragement to all of our staff as... More 

Huldenberg, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxury rooms with all comfort, offering a lot of extra attentions. Personnel speaks very good English and is able to recognize your name and room number at any time. High quality restaurant. This is the kind of hotel that you always want to go back.

Helpful?
1 Thank Guido D
Hanoielegancehotel, Manager at Hanoi Elegance Diamond Hotel, responded to this review

Dear Guido D, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at Hanoi Elegance Diamond hotel. It is a pleasure to learn that the legendary hospitality of Elegance Hospitality Group delighted you greatly. We appreciate also the nice words about our executive suite room. Please rest assured that your great... More 

Ho Chi Minh City, Vietnam
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Right in the middle of Hanoi Old Quarter, but slightly away from Hoan Kiem/Sword Lake hustle, the hotel is within walking distance to most things the city can offer. The room is newly decorated and comfortable. I booked a family room but was upgraded to executive room. Price under $100 which was reasonable. Staff is the best asset of this... More 

Helpful?
2 Thank Xuan N
jakarta
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great location , the staff very helfull. From the begining when we book the hotel, they already help us to setup airport transfer, halong bay tour and tamcoc tour. One more thing, they help us to get durian cake by call the distributor. Breakfast also very nice in the cozy restaurant at 12th floor. Very recommended to all my friend... More 

Helpful?
Thank liliesrusman
Hanoielegancehotel, Manager at Hanoi Elegance Diamond Hotel, responded to this review

Dear liliesrusman, We would like to extend our deepest appreciation to you for taking the time to share your memorable experience at our hotel on TripAdvisor. We are humbled to know that you are delighted with our tour arrangement. Moreover, it is great to know that you are satisfied with our great service and facilities. On behalf of Hanoi Elegance... More 

Valldoreix
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful place to stay. It is a very small hotel perfectly located in the center of the old Hanoi at a walking distance many attraction (although taxis are inexpensive). All the services are high standard and all the staff is incredibly friendly and helpful. The breakfast in the 12th floor restaurant is very good, with a wide variety of meals... More 

Helpful?
Thank Julian C
Hanoielegancehotel, Manager at Hanoi Elegance Diamond Hotel, responded to this review

Dear Julian C, Such great comments are always delightful to read! We are glad to read that you had a memorable experience at Hanoi Elegance Diamond hotel. How wonderful to learn that the service of our hotel exceeded your expectations. It makes all our hard work and effort worthwhile and sincerely thank you on your kind words. Rest assured that... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more   less 

Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $52 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Business Hotel in Hanoi
#5 Family Hotel in Hanoi
#7 Spa Hotel in Hanoi
#8 Romantic Hotel in Hanoi
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