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Hotel 1-2-3 Hanoi

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Hotel 1-2-3 Hanoi
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

When writing review on this, I was about to rate this hotel to poor, however for acknowledging great staff there, I rate this hotel to be average. My bad experience started from false fire alarm at midnight for 3 times. In the morning I asked the reception to help me on laundry, but they didn't pick it up until I... More 

Helpful?
Thank Santo L
Tokyo, Japan
1 review
5 of 5 stars Reviewed 3 days ago NEW

With delicious morning meal and cheerful staffs I can stay confirmable and relax. Free cleaning service is really helpful for my business trip. Roof top jacuzzi also can helps wake me up in the morning.

Review collected in partnership with this hotel

Helpful?
Thank Masyy
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Masyy, On behalf of hotel team, thank a million for your taking time review us on TripAdvisor. It is wonderful to know that you enjoyed your visit with the breakfast buffet in hotel, rooftop Jacuzzi and that our staffs were cheerful. Understanding and meeting your needs on business trip is our mission and happiness. Your kind words will be... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Room very clean, well kept, everything is just superb, receptionist is very friendly. Breakfast is nice. Absolutely worth for stay. Near to Quan An Ngon, in just few step. Everyday will provide 3 bottles of mineral water too. And a super nice comic corner! Japan Manga.

Review collected in partnership with this hotel

Helpful?
Thank Manfredly
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Manfredly, Thank you so much for taking time to share your experience at Hotel 1-2-3 Hanoi We could not be happier reading your wonderfully written review about our superb room and friendly receptionist. We will strive even harder to bring nicer breakfast and more abundant comic corner to you. When we share comments like yours with our team at... More 

new orleans
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were small but nicely furnished, ultra clean and outfitted. Services were good and amenities like the Japanese sauna on top floor made ita great business hotel offering some relaxation alternative for weary travelers. Location puts yo near almost everything.

Helpful?
Thank sunraygrill
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Sunraygrill, Thank you for taking time review us on TripAdvisor. Nothing pleases us more than hearing your compliment about nice room and good service. We are very delighted to know that you enjoyed the sauna on top and satisfied with our location. We are sure that your feedback will serve as an encouragement to all of our staff. We... More 

Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Great serviced and clean hotel with very professional staff that is quiet rare to find in Vietnam. Centrally located. Valued for money. Breakfast not very good as the Puff Pastries are not all the time fresh. In general services, I had a pleasant stay and I will come back to this hotel.

Helpful?
Thank ExperieceTravelered
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear ExperieceTravelered, We are very glad to learn that your overall stay with us was enjoyable. Thank you so much for your nice words on the cleanliness and staff. It is amazing that hotel excellent service delighted you. Being chosen by you again in the future is our pleasure and great success. We will certainly share your generous words of... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed August 7, 2016

Many kind of rare restaurant both for local and western in surrounding. The hotel is clean and facilitated with Japanese hot spa and sauna. Also the staff is very kind well train. For Japanese, TV and comic are available.

Review collected in partnership with this hotel

Helpful?
Thank bigbear6810
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Bigbear6810, On behalf of hotel team, thank you very much for your generous feedback regarding to the recent stay at Hotel 1-2-3 Hanoi. How amazing to learn that you enjoyed TV channel, comic conrner, hot spa, sauna and surrounding while staying with us. Your feeling of friendliness and relaxing is our purpose and passion in work. I would like... More 

Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016

better services than the years of 2013-2015, delicious breakfast, clean accommodation, friendly staff. I would choose your hotel from now on for my business trip in Hanoi. Thank you very much for all.

Review collected in partnership with this hotel

Helpful?
1 Thank 52phongt
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Mr. Truong Hoang Phong, We thank you so much for choosing Hotel 1-2-3 Hanoi during the past and taking time to sharing your experience with us on TripAdvisor. We are joyful to hear on your recent pleasant stay. Your great words about breakfast, cleanliness and staff will help us constantly improve our services. Being chosen for your business to... More 

Hanoi, Vietnam
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

This Japanese run hotel has just be refurbished and looks nice. A few little hick ups during refurb are evident, but shall not ruin your stay. The welcome is great and makes you feel very welcome. The rooms are not big but well appointed, with everything you might need. On top of the hotel is a men's spa and bath... More 

Helpful?
Thank JandenBraber
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Mr. JandenBraber, Thank you for sharing your experience regarding your stay with us at Hotel 1-2-3 Hanoi. We are very happy to read that you appriciate hotel facilities and felt the warmly welcome from our hospitality spirit. Your interest in Jacuzzi and Sauna on the nice-view top motivates us to create more relaxing activities so that guests can enjoy... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016

Good service, clean room, delicious breakfast with value price. I will definitely return to this hotel for my next trip to Hanoi. The size of the hotel is just perfect to me, not too big but just nice and cozy size. The staff are friendly, attentive and courteous. There are some restaurants, cafe, local foods shops around the hotel within... More 

Review collected in partnership with this hotel

Helpful?
1 Thank yumijojo
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Yumijojo, We thank you so much for taking time to review us on Tripadvisor about your recent stay at Hotel 1-2-3 Hanoi. How wonderful to know that you enjoyed breakfast, felt cozy and satisfied with hotel staffs . Meeting the needs of you and knowing you want to return are our greatest rewards. We all thank you for your... More 

Tokyo, Japan
2 reviews
5 of 5 stars Reviewed July 12, 2016

Stafs' servise is kindly and hospitarity. Room is very light because of big windouw,very clean,wide and comfortable. Big Jaggie is very good. Breakfast is good taste for japanese. It has many japanese Mangas.

Review collected in partnership with this hotel

Helpful?
Thank mizokuchis
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Mr. Mizokuchis, Thank you for sharing your experience at Hotel 1-2-3 Hanoi with the other travelers all around the world via TripAdvisor. It is our honor to learn that our staffs, service, room, jacuzzi and breakfast were appriciated by you. Your kind words will encourage our team to strive even harder for excellent service. Thank you very much for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Free Breakfast
Official Description (provided by the hotel)
Hotels in Hanoi: Located in the heart of Hanoi, ancient Nam Ngu street still keeps the beauty of an old Hanoi’s culture and image, on which Hotel 1-2-3 Hanoi with 53 spacious rooms in ancient Oriental-style design is appeared as an elegant and luxury pearl beautifying the charming of the street. ... more   less 

Additional Information about Hotel 1-2-3 Hanoi

Address: 34 Nam Ngu Street, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Nam Ngu Hotel)
Location: Vietnam > Hanoi
Price Range: $37 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel 1-2-3 Hanoi 3*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, Travelocity, Asiatravel.com Holdings, TripOnline SA, Agoda, HotelTravel.com and Hotwire so you can book your Hotel 1-2-3 Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#74 Romantic Hotel in Hanoi
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