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Hotel 1-2-3 Hanoi

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Room & Suite (20)
Traveler (32)
Room & Suite (20)
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent58%
  • Very good37%
  • Average5%
  • Poor0%
  • Terrible0%
Certificate of Excellence
Hotels in Hanoi: Located in the heart of Hanoi, ancient Nam Ngu street still keeps the beauty of an old Hanoi’s culture and image, on which Hotel 1-2-3 Hanoi with 53 spacious rooms in ancient Oriental-style design is appeared as an elegant and luxury pearl beautifying the charming of the street.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Airport Transportation
Public Wifi
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Family Rooms
Smoking rooms available
Good to know
HOTEL STYLE
Trendy
Charming
HOTEL CLASS
Reviews (60)
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37 results
Traveler rating
22
14
1
0
0
Traveler type
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LanguageEnglish
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22
14
1
0
0
Show reviews that mention
All reviews breakfast was excellent stayed here within walking distance old quarter sauna reception street airport
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1 - 5 of 37 reviews
Reviewed 4 days ago

Good serviceReception to welcome guest is rather friendlyLocation is quite center in HanoiPricing is acceptableThe sales person that I contacted Ms Lan is quite professional and supportive. Overall, the hotel is nice.More

Review collected in partnership with this hotel
Thank Curiosity33591052056
Response from Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 HanoiResponded 3 days ago

Dear Curiosity33591052056, Thank you for taking time to review Hotel 1-2-3 Hanoi on TripAdvisor It was our honour to provide you a comfortable stay. Nothing pleases us more than hearing your compliment about friendly reception, the professional and supportive service of Ms. Lan. Please rest...More

Reviewed 5 weeks ago

Very nice and friendly staff from the receptionists to housekeepers. Room is clean and comfortable. Small gym with basic machines for morning exercises and free Japanese sauna and jacuzzi for men. Japanese breakfast every morning.More

Thank ChauT32
Response from Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 HanoiResponded 4 weeks ago

Dear ChauT32, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your trip comfortable. It makes all our hard work and...More

Reviewed July 24, 2018 via mobile

Only for men, the dry sauna is excellent and opens 6AM. It has 4 sit down showers with complementary toiletries. The jacuzzi hot tub is the perfect temperature and is charcoal purified. Rinse off with a cool bath. Rooms are nice. Staff is friendly. Close...More

Thank Anthony G
Response from Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 HanoiResponded July 24, 2018

Dear Anthony G, Thank you so much for taking time to review us on TripAdvisor. We appreciate your nice word on the Japanese Sauna and Jacuzzi. It is grateful to learn that our room facilities, friendly staffs and hotel location delighted you. We will certainly...More

Reviewed July 18, 2018

I have been staying here months at a time. The staff is friendly and try’s to make your stay as pleasant as possible. The breakfast is good, both western fare and Japanese are available. If you stay more than a week they give you a...More

Thank MarkW3418
Response from Hotel1-2-3Hanoi, Sales Manager at Hotel 1-2-3 HanoiResponded July 19, 2018

Dear Mr. Mark W, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all...More

Reviewed May 30, 2018

This is a small hotel and is very well run. The breakfast is healthy and the staff look after your every need. Its clean, friendly and I would recommend to anyone. Good place to stay if on business in Hanoi.More

Thank ArabellaLOndon
Response from Hotel1-2-3Hanoi, Sales Manager at Hotel 1-2-3 HanoiResponded May 31, 2018

Dear Mr/Mrs. ArabellaLOndon, Thank you for your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We wish...More

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Questions & Answers
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ValerioRD
May 28, 2016|
Answer
Response from Hotel1-2-3Hanoi | Property representative |
Dear Mr. ValerioRD, Warmest greeting from Hotel 1-2-3 Hanoi (under the old name as Nam Ngu Hotel) Thank you for considering our property for your trip. Please be noted that according to Tripadvisor policy, website link... More
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Votes
Google Translation
Room Tips
"Near many nice restaurants"
MarkW3418
Jul 18, 2018
Read review
"Try to get a room on the top floor."
ArabellaLOndon
May 30, 2018
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"japan, hanoi, old area"
nguyend2015
Mar 2, 2017
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"Higher floors seem quite"
weeaihock
Nov 14, 2016
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PRICE RANGE
$36 - $62 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Nam Ngu Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
50
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