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Hotel 1-2-3 Hanoi

Traveler (32)
Room & Suite (20)
Dining (8)
Overview
34 Nam Ngu Street, Hoan Kiem District, Hanoi 10000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Reviews (60)
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14
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All reviews clean hotel breakfast was excellent within walking distance old quarter sauna street receptionist airport
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1 - 5 of 37 reviews
Reviewed 4 weeks ago

Good serviceReception to welcome guest is rather friendlyLocation is quite center in HanoiPricing is acceptableThe sales person that I contacted Ms Lan is quite professional and supportive. Overall, the hotel is nice.More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Curiosity33591052056
Response from Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 HanoiResponded 4 weeks ago

Dear Curiosity33591052056, Thank you for taking time to review Hotel 1-2-3 Hanoi on TripAdvisor It was our honour to provide you a comfortable stay. Nothing pleases us more than hearing your compliment about friendly reception, the professional and supportive service of Ms. Lan. Please rest...More

Reviewed October 12, 2018

Very nice and friendly staff from the receptionists to housekeepers. Room is clean and comfortable. Small gym with basic machines for morning exercises and free Japanese sauna and jacuzzi for men. Japanese breakfast every morning.More

Date of stay: October 2018
Thank ChauT32
Response from Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 HanoiResponded October 15, 2018

Dear ChauT32, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your trip comfortable. It makes all our hard work and...More

Reviewed July 24, 2018 via mobile

Only for men, the dry sauna is excellent and opens 6AM. It has 4 sit down showers with complementary toiletries. The jacuzzi hot tub is the perfect temperature and is charcoal purified. Rinse off with a cool bath. Rooms are nice. Staff is friendly. Close...More

Date of stay: March 2018
Thank tgrear2008
Response from Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 HanoiResponded July 24, 2018

Dear Anthony G, Thank you so much for taking time to review us on TripAdvisor. We appreciate your nice word on the Japanese Sauna and Jacuzzi. It is grateful to learn that our room facilities, friendly staffs and hotel location delighted you. We will certainly...More

Reviewed July 18, 2018

I have been staying here months at a time. The staff is friendly and try’s to make your stay as pleasant as possible. The breakfast is good, both western fare and Japanese are available. If you stay more than a week they give you a...More

Date of stay: July 2018
Thank MarkW3418
Response from Hotel1-2-3Hanoi, Sales Manager at Hotel 1-2-3 HanoiResponded July 19, 2018

Dear Mr. Mark W, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all...More

Reviewed May 30, 2018

This is a small hotel and is very well run. The breakfast is healthy and the staff look after your every need. Its clean, friendly and I would recommend to anyone. Good place to stay if on business in Hanoi.More

Date of stay: May 2018
Thank ArabellaLOndon
Response from Hotel1-2-3Hanoi, Sales Manager at Hotel 1-2-3 HanoiResponded May 31, 2018

Dear Mr/Mrs. ArabellaLOndon, Thank you for your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We wish...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Hot Tub
Details
Price range
$36 - $60 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
$36 - $60 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Photos
Traveler (32)
Room & Suite (20)
Dining (8)
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Questions & Answers
Ask a question
ValerioRD
May 28, 2016|
Answer
Response from Hotel1-2-3Hanoi | Property representative |
Dear Mr. ValerioRD, Warmest greeting from Hotel 1-2-3 Hanoi (under the old name as Nam Ngu Hotel) Thank you for considering our property for your trip. Please be noted that according to Tripadvisor policy, website link... More
0
Votes
Google Translation
Room Tips
"Near many nice restaurants"
MarkW3418
Jul 18, 2018
Read review
"Try to get a room on the top floor."
ArabellaLOndon
May 30, 2018
Read review
"japan, hanoi, old area"
nguyend2015
Mar 2, 2017
Read review
"Higher floors seem quite"
weeaihock
Nov 14, 2016
Read review
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