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Hoan Kiem Lake Hotel

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53 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed January 10, 2017

This hotel is simple and low-frills, but makes up for it with a lot of heart. The staff were extremely helpful and kind when booking tours to Sa Pa and Halong Bay, arranging matters for our group between trips, and generally making our stay in Hanoi a pleasant one. The location is also superb, in the heart of the Old...

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Thank Kye L
Doha, Qatar
Reviewed December 13, 2016

It's a place to stay in Hanoi right smack in the middle of everything! Good enough for the price for the night. Kids were safe and comfortable for the night. Every place we wanted to visit is walking distance! Add in the 'okay" breakfast, which is included in the rate. They even arranged a transportation to airport at a very...

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Thank Turknoys
Reviewed July 16, 2016

Location is great, helpful staff, good breakfast. It's a hostel not hotel, it's even in the name on the building. Room not very secure from outside balcony and noisy location next to road with busy early morning traffic.

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1Thank Paul D
Reviewed July 11, 2016 via mobile

The hotel is little old but at a very good location. Just step out from this hotel and boohhh.. you are at craxy market. This street is the main hub of foreigners, hoan kiem lake is very near, bar street is just out of this hotel, maybe around 50 metres. Yes!! location is too good. Rooms are clean too.. staff...

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Thank ChaKshu A
Singapore, Singapore
Reviewed April 22, 2016

Hotel with a good location, very attentive staff, qualified. the author is very cheap rooms. But to walk up the rooms, no elevator to the room, the assistance of Mr Cong brought our luggage to room. Here I feel comfortable, but less expensive.

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Thank Top-vietnamtour
Hanoi, Vietnam
Reviewed October 12, 2015

Location is very good , we booked 1 room for 3 person obout 23$ . Vietnam style breakfast is great very friendly staff, the room is nice but no elevator . out room on third floor Difficult with big luggages, but it is ok with help from staff. We booked a day trip to halong bay through them aswell which...

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Thank babyjessica1806
Wichita Falls, Texas
Reviewed August 22, 2015

Booked last minute, but very pleased with the outcome. Good hotel with everything you need for a short or longer stay. Very nice and very central. Reception staff friendly and helpful. Would stay again. high to recommend who coming to Hanoi

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2Thank fulkerson t
Reviewed January 3, 2015 via mobile

Excellent service- organised my tour to halong bay and taxi to airport cheaper than if you got one from the street. Had someone carry my gigantic bag up flights and flights of stairs each time I came and went from tours. Room was a bit cold without a heater but when I returned from Halong Bay my 2nd room had...

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Thank talisia
Singapore
Reviewed October 5, 2014

We had reservations before we went to Vietnam, at Hoan Kiem Lake Hotel. But here we have to say no reservation, but for us in a room where the call is a Cave Hotel which is not related ventilation, no windows. The worst hotel in Hanoi

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1Thank Rechards
Hanoi, Vietnam
Reviewed September 2, 2014

For the location and proximity to Hoan Kiem Lake (1 block) and shopping, sightseeing, etc. this hotel is wonderful! Head a street over to Ly Quoc Su for banh goi street food, next to St. Stephen's Cathedral (the oldest church in Hanoi), spend time at the lake at night with an ice cream, wander the neighboring blocks for souvenirs, great,...

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1Thank littleofland
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Hoan Kiem Lake Hotel is located in the center of Hanoi Old Quarter. It takes only one minute to walk to reach romantic Hoan Kiem Lake, to visit Ngoc Son temple, the Huc bridge. Banks, post offices and airline boxes are just a few minutes walk. You can either stroll around through Hanoi popular small streets with silk and souvenir shops or visit Thang Long water puppet shows. ... more   less 

Additional Information about Hoan Kiem Lake Hotel

Address: 29 Hang Trong Str., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $13 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hoan Kiem Lake Hotel 2*
Number of rooms: 29
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Questions & Answers

Here's what travelers have asked, with answers from Hoan Kiem Lake Hotel staff and other travelers.
1 question
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Los Banos, Philippines
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms inside are quieter.”
 of 5 bubbles babyjessica1806, Oct 12, 2015 | Read review
“Neither of the two rooms I stayed in had windows. No breakfast. Rooms up the first stairwell are much quieter.”
 of 5 bubbles littleofland, Sep 2, 2014 | Read review
“Clean room!!”
  • dirty toilet and damaged door
 of 5 bubbles nora458, Mar 31, 2014 | Read review
“When you get on each floor, the rooms are on your left hand is more quiet.”
 of 5 bubbles 909vietd, Oct 6, 2013 | Read review
“Choose a street-facing room, the other rooms echo the noise up the stairs badly. The traffic noise drowns it out.”
 of 5 bubbles PrincessJuliaGoolia, Apr 5, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question