We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Serenity Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hanoi Serenity Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

521 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 455: English reviews
Southern England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Booked on Booking.com and a real treasure. Thoroughly modern but in an original 5 storey town house in the centre of Hanois Old Quarter. The Americans must have missed bombing this one!! Wonderful friendly staff, excellent English and knowledge and really take the time to get to know you personally. Helpful with local information even down to where I could... More 

Helpful?
Thank TruthSouthernEngland
Dublin, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Ate in the restaurant; as had accommodation sorted elsewhere did not stay here. Restaurant was very small, the group of friends and I (5 ppl) were the only ones in the restaurant resulting in a lack of atmosphere. Situated at the top of the serenity hotel views could be amazing however was overcast on day we ate here. Food was... More 

Helpful?
Thank CELH211
England, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Serenity Diamond hotel after having a bad experience at another hotel. This hotel was the same price and 10x times better. Rooms; the rooms are huge and are very modern the beds are super comfy with huge pillow. Service: service was excellent the staff were extremely welcoming staff helped us with changing some flights, breakfast again... More 

Helpful?
Thank TravelingBrit88
1 review
4 of 5 stars Reviewed August 18, 2016 via mobile

Very lovely stay in Hanoi and helpful staff. They're always willing to help us out even before we ask it. Clean and big room with city view of Hanoi. Very close to the centre of Old Quater. It only take a few minutes to all of the attractions.

Helpful?
Thank Vicky T
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2016 via mobile

Nice hotel. Very tranquil. The room was very clean and quiet (even though it is right in the heart of downtown Hanoi) and the bed was comfortable as well (the mattress was much less stiff than others we've visited). The best part was the rooftop restaurant for a great breakfast. I would recommend!

Helpful?
Thank Matthieu C
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

We just spent 6 nights at the Serenity hotel. The room was very spacious and the cleanliness could not be faulted. Air conditioners & fans are are in good working order. We actually ended up in 2 rooms as we had overnight stay in Halong bay. Only real negative is both our showers were very leaky. The floor was drenched... More 

Helpful?
Thank Sue M
1 review
5 of 5 stars Reviewed July 2, 2016 via mobile

The staffs are very accomodating. They are very nice and help us a lot. Just don't be shy to ask them if u need help . :) The hotel is nice. I will not think twice to book in here again when i will get back :) more powers to all and God bless you! Thanks! ^^

Helpful?
Thank Kaze V
Sao Paulo, SP
Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 18, 2016

The hotel and the services are great , but they were not completely true to ourselves. When we arrived we had an upgrade to a superior room , very good. We booked online for 2 days and stayed for 6 days more, but the last two days, said they would renew the hotel then would move to another unit Serenity... More 

Helpful?
Thank JulianaBM
Vigo, Spain
1 review
4 of 5 stars Reviewed March 21, 2016 via mobile

We stayed at Serenity Hotel in March 2016 and we had a great experience. Kenny and the rest of the hotel stuff were very nice, helpful and making sure we had everything we needed. Our room was on the 6th floor so we could enjoy the views of the city. Breakfast is served in the top floor which has a... More 

Helpful?
Thank Nicolas P
Newcastle, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 31, 2016

We booked this hotel in the old quarter of Hanoi and when we arrived the hotel was being upgraded. The only room that was finished was ours which was modern and clean. The bathroom was small buy very clean and practical and to be honest how long do you spend in a bathroom. Hotel staff very welcoming.

Helpful?
Thank Lyndsey C
Questions? Get answers from hotel staff and past guests. Ask a question

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (96)
Viewed
Hotel & Grounds (22)
Viewed
Bathroom (5)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (4)
Viewed
Dining (8)
Viewed
View from Room (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.2 mi away
Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2
#134 of 556 in Hanoi
4.5 of 5 stars 129 reviews
0.3 mi away
Serenity Villa Hotel
Serenity Villa Hotel
#23 of 556 in Hanoi
5.0 of 5 stars 283 reviews
0.1 mi away
Hanoi Rendezvous Hotel
Hanoi Rendezvous Hotel
#54 of 556 in Hanoi
4.5 of 5 stars 903 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hanoi Elite Hotel
Hanoi Elite Hotel
#14 of 556 in Hanoi
5.0 of 5 stars 1,229 reviews
0.0 mi away
Serenity Diamond Hotel
Serenity Diamond Hotel
#22 of 505 in Hanoi
5.0 of 5 stars 79 reviews
0.5 mi away
Aquarius Legend Hotel
Aquarius Legend Hotel
#23 of 505 in Hanoi
4.5 of 5 stars 457 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Closed for renovation as of December 28, 2009. ... more   less 

Additional Information about Hanoi Serenity Hotel

Address: 1B Cua Dong Street, Hoan Kiem District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $21 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Serenity Hotel 2*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Odigeo, Priceline, Hotels.com and Agoda so you can book your Hanoi Serenity Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay