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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,648 Reviews from our TripAdvisor Community

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Showing 2,436: English reviews
Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel goes above and beyond to make you feel at home when staying in Hanoi. A perfect location right in the middle of Old Quarter with a lot of amazing street food places to eat. We found out the first night our room didn't have air conditioning as it was broken so they put us in their sister hotel... More 

Helpful?
Thank emilymagowan
Basel, Switzerland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I found this hotel walking on the streets of Hanoi and immediately got the right feeling. I decided to book on my way back from Sapa and emailed back and forth with the staff. Their replies were accurate and really fast always with a great care for me as their guest. I arrived at 6am and woke them up. They... More 

Helpful?
1 Thank Ale S
Nanjing, China
Level Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I reviewed this hotel in October 2014 and it is still fabulous. Located in the heart of the old town it's an ideal base for exploring Hanoi. What makes a difference, are the staff who are helpful, friendly and courteous. We recognised several members of staff from our visit in 2014 which is also a sign that both both guests... More 

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2 Thank LitzlbergLady
West Midlands, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for three nights and it was a very pleasant experience. The location is superb and gives you a great feel for "real Hanoi". The room was great with a comfy bed and nice shower. The staff are superb, very friendly and helpful.

Helpful?
3 Thank r0selane
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of five Americans visiting Hanoi for the first time. We are overwhelmed by the excellence and attentiveness of their service -- incredibly friendly, attentive, and helpful. For example, we needed SIM cards on very short notice -- they went and bought them and then helped us figure out how to install them in our phones. They... More 

Helpful?
2 Thank Kerry T
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hanoi was our first stop on our adventures in Vietnam and what a fantastic start in the beautiful Ruby Elegance. We had such a warm welcome and the staff showed such care in making our stay the best it could be. We slept great in our lovely room and the location was just perfect, right in the old quarter and... More 

Helpful?
2 Thank Mairead1965
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Lovely staff went out of their way to help us. Even took us to the right shops to get the best deal with exchange rates. Lovely food packed up a breakfast for us to take on bus to Sapa. Excellent croissants. ! Rooms very clean and comfortable.

Helpful?
1 Thank Stephnie L
Tokyo, Japan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at Hanoi Elegance Ruby were so kind and helpful. The staff is well trained and always considers the needs of the customer. Always polite and focused on making your stay in Hanoi the best. The first thing that impressed me was the pop up messenger in real time when I was looking at the Han Long tours. This... More 

Helpful?
Thank bijitsu
Nelson-Tasman Region, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic hotel great location, great staff, very helpful, excellent English, great family room for late checkout with shower. Breakfast fresh, varied, and plentiful. Rooms very clean and new. Would definitely stay here again and recommend to family and friends .

Helpful?
Thank simonaU701TG
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hanoi Elegence Ruby is an absolutely amazing hotel. From the moment we walked in, we were greeted with smiles, a refreshment and a feeling of pure luxury. The staff went out of their way to accommodate all of our needs and more....from upgrading our room, booking us tickets, getting us lunch, and so much more! The included breakfast was delicious.... More 

Helpful?
Thank Anita S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Location: Vietnam > Hanoi
Price Range: $43 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Spa Hotel in Hanoi
#5 Business Hotel in Hanoi
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