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Artisan Boutique Hotel

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423 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Brussels, Belgium
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed 4 nights with our child at the Artisan and we loved it. The location in Hanoi is just great. Rooms are very clean and nicely decorated. You hear very little noise of the street despite you are right in the Center. Breakfast on the terraces is like being at the theatre and the people are extremely friendly. We... More 

Helpful?
1 Thank Alexandra S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Fantastic location, staff sensational, Anna and Sophia were so helpful and we were upgraded , breakfast great all round it was an awesome boutique hotel. Old quarter area is beautiful and hotel located in quite street but only meters from everything

Helpful?
1 Thank Annabel G
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Artisan Boutique Hotel is a hotel in the middle of the old quarter in Hanoi. It's in a quiet street/ alley which is quiete unique in Hanoi. Only a few minutes walk to the lake and lot of places to eat. The staff is very friendly. Although they ask you many times where you're going next. I think it... More 

Helpful?
Thank Simone M
Hanoi, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2016

Great location. Very efficient and friendly staff. Good price for the penthouse. Our second time in Hanoi. Everything was organised by Mr Sun and his staff. Great breakfast included. No matters too small for the staff to help. Highly recommended.

Helpful?
2 Thank kwoklinda
Geelong, Australia
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

I booked online through the hotel website after seeing many positive reviews about this hotel. Mr Sun was very helpful and communicated well with me in the lead up to our holiday and even offered to assist me with booking our Sapa tour, train tickets to Ninh Binh and our airport transfers. It was easy and convenient to do everything... More 

Helpful?
2 Thank Jodi R
Dublin, Ireland
Level Contributor
232 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 6, 2016

Everything about this hotel is awesome. The value for money, super-friendly staff, breakfast, spacious and comfortable room, massive bathroom, reasonably priced private airport transfers, efficient laundry, location and again - excellent value for money. Thank you very much especially to Sophia who took a great care of us. We want to come back!

Helpful?
2 Thank travelbonkers44
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 29, 2016

After walking out of the hotel we first booked online we stumbled across the Artisan hotel we were warmly greeted at the door and were given a tour of the hotel. By comparison to our first atttempt this was 5 star. Over the next 6 nights and days we were treated like kings by Sophia and Anna. Clean rooms, very... More 

Helpful?
2 Thank Peter C
Sydney, Australia
Level Contributor
84 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed June 22, 2016

I have rated this hotel a little lower than maybe it deserves mainly because of the massively large difference in what the photo displays and what in in reality. Fact is sleep quality was good, and the actual outlook from the room was pleasant looking onto a street of tree foliage, Sound proof windows and doors were good and the... More 

Helpful?
Thank Greg E
Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 20, 2016

This review is long overdue. I stayed here for 5 days and really enjoyed my room, not only comfortable and clean but nice too, and the location is walking distance to the market, to the lake and shopping area. The room gets cleaned everyday, fresh towels gets changed everyday and toothbrush/paste, soap are provided. I was always happy to see... More 

Helpful?
1 Thank Angelique218
Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 19, 2016

Our family was looking for an affordable but nice hotel in Hanoi... and the Artisan was the perfect fit. Terrific location and the service was unbeatable. Big thanks to Sophia who took great care of us and even arranged to have a surprise cake delivered for our daughter's 14th birthday. This was an above-and-beyond experience and we recommend it highly... More 

Helpful?
3 Thank Christopher W
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Your home away from home in Hanoi. Located on the calm street of Hang Hanh, just beside the Hoan Kiem Lake - the heart of Hanoi old quarter. Soaring 9 stories and touching the blue sky, guests can enjoy the splendid view of the city from our 9th floor Sunrise Restaurant where you get served great daily buffet breakfast in the morning. Both hotels are jointly owned and operated by Australians Sean and Peter, and Ninh (Sun) and his lovely wife Thuy (Jenny) and offers guests, quality and stylish accommodation at reasonable rates and service that is second to none. Accommodation at the Artisan Boutique Hotel ranges from our lower priced, but no less comfortable and stylish, double rooms, to our Executive rooms on the eighth floor, with balcony, a view of Hoan Kiem Lake and double glazing for a silent night's sleep, The Artisan Penthouse is also available for bookings: with 360degree views of the Old Quarter and Hoan Kiem Lake, this luxurious accommodation is perfect for honeymooners, business executives, families or indeed anyone who is looking for something really special. ... more   less 

Additional Information about Artisan Boutique Hotel

Address: 24 - 26 Hang Hanh, Hanoi 844, Vietnam (Formerly Golden Sunrise Hà Nội)
Location: Vietnam > Hanoi
Price Range: $30 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Artisan Boutique Hotel 3*
Number of rooms: 40
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Also Known As:
Golden Sunrise Hanoi Hotel Hanoi
Kim Hoang Gia Hanoi
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