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Cinnamon Hotel

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#98 of 553 Hotels in Hanoi
Certificate of Excellence
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224 Reviews from our TripAdvisor Community

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There are newer reviews for Cinnamon Hotel
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Showing 189: English reviews
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I loved our stay at Cinnamon Hotel in Hanoi. The staff were amazing and the rooms super fresh, clean and comfortable. I liked that the decor was not tacky like in other touristy hotels. We felt at home right away and had everything we needed for a relaxing stay. They helped us navigate the city, book a... More 

Helpful?
1 Thank snhawthorne
london
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 31, 2014 via mobile

Nice and comfortable rooms, clean, very helpful and smiling staff. There was only one misunderstanding about the trip we booked to Halong Bay via the hotel which was mainly to a limited english level. This is not specific to this hotel though.

Helpful?
Thank vinceqy
2 reviews
5 of 5 stars Reviewed October 12, 2014

Perfect location, welcome atmosphere, great rooms and even better service in this small and cosey boutique hotel! Close to a nice church btw, and an excellent breakfast included, just like wifi. Advisable to anyone looking for a great hanoi experience, and a relative silent stay compared to the hanoi hassle, but still in the middle of everything.

Helpful?
Thank Jdej2014
Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

This is a lovely boutique hotel in an ideal location in the old quarter. Our room was on the top floor toward the back ("Vanilla" is the name). The view is isn't much but the ambience is superb-- lovely decor, quiet (considering the location), with excellent air conditioning (a must in Hanoi). The hotel does not have an elevator, if... More 

Helpful?
1 Thank Richard E
Cinnamon_HN, Public Relations Manager at Cinnamon Hotel, responded to this review

Dear Richard; Thank you for your email message. It is nice to hear form you and we are, Cinnamon Hotel Hanoi team is glad that you enjoyed your stay in Hanoi. We hope that you had a nice experience with visits to the city, country side and outlying Vietnam highlight. Cinnamon Hotel Hanoi team 's looking forward to your come... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 3, 2014

It was my first time in Hanoi and my friend and i were so lucky to book our stay at Cinnamon Hotel. Right next to a landmark church and a few blocks away from the Hoan Kiem Lake, we never really got lost in Hanoi. What struck me most (aside from the beautiful room) was how friendly the staff was.... More 

Helpful?
2 Thank GretaBelo
Cork, Ireland
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 28, 2014 via mobile

Located just outside the historic quarter, this hotel is exemplified by the great service of the smiling staff. Breakfast is yum and widely varied in choices, the location is great (go to the square outside the church for late night beers on the pavement with the locals, or get up at 5am for a jog around the lake - most... More 

Helpful?
2 Thank Tykerb
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 18, 2014 via mobile

very nice hotel, nice interior, nice breakfast, BUT the second time when we came back to Hanoi, the second room we booked seemed not to be available due to " problems" with the electricity network. Although we arrived at about 17 pm in the afternoon, we were not informed upfront about this issue. It was only told after receiving the... More 

Helpful?
1 Thank Peter B
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr Peter, Thank you for uploading your review about your recent stay at cinnamon hotel hanoi. We are honored that you chose to spend a memorable holiday at our hotel. We are very sorry for last night because the room had problem that made you feel unhappy with us, We will improve our service and room. We hope that... More 

Dubai
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

I stayed at the Cinnamon Hotel for a couple of nights in Hanoi. It is in a great location just next to the cathedral a couple of minutes walk to the Lake and 10 minutes or less the Old Quarters. It has a good choice of restaurants and shops around it. I had a very nice room with a little... More 

Helpful?
Thank Franco G
hoaison1009, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Mr/ Ms Franco, Thank you for taking the time to leave wonderful comments on your recent stay at cinnamon hotel We are delighted that you had a wonderful time on your stay. Hearing your appreciation about our professional and friendly staff, Concierge service, spacious room, amazing cleaning and servicing inspires us all of us. Thank you so much for... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

From the complementary foot massage to the singing receptionist - this place was magical! Sure the church bells were a little loud - but nothing a couple of plugs, or running your fan on high couldn't manage - and the friendliness of the staff was unprecedented. Not only do they love sharing with you about their culture, they are keenly... More 

Helpful?
1 Thank bhudkins
hoaison1009, Front Office Manager at Cinnamon Hotel, responded to this review

Dear our Guest value Thank you very much for your appreciation and support to Cinnamon hotel hanoi We are extremely delighted that you enjoyed many of our hotel features, such as the location, room accommodations, We look forward to your next visit to Hanoi Best regards Yen (Mr) More 

Madrid, Spain
1 review
4 of 5 stars Reviewed July 1, 2014

The week we stayed at the Cinnamon hotel was gorgeous. It's run by young people always wanting to please and help, making you feel at home. Breakfasts were good, with fresh fruit juices, we loved the Vietnamese Coffee latte. I highly recommend it.

Helpful?
Thank Virginia B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts. ... more   less 

Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $60 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cinnamon Hotel 3*
Number of rooms: 6
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Hotel Style:
#39 Family Hotel in Hanoi
#60 Business Hotel in Hanoi
#81 Romantic Hotel in Hanoi
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