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Cinnamon Hotel

Traveler (68)
Room & Suite (21)
Dining (2)
About
Location
Cleanliness
Service
Value
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Spa
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Romantic
HOTEL CLASS
Reviews & more
278Reviews
73Photos
3Q+A
62Room tips
Traveler rating
  • 158
  • 81
  • 28
  • 9
  • 2
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Popular mentions
Had a couple of nights stay here with 3 friends, booked 2 rooms and was impressed with the cleanliness of the rooms, the comfy mattresses and bathroom utilities. Beautiful view right opposite our room, great sight in the morning! The staff that greeted us had knowledge on the
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The Cinnamon hotel is one of two Cinnamon brand hotels on the same street in the Old Quarter backpacker district of Hanoi. The other is called Cinnamon Cathedral hotel. The number of rooms and prices are approximately the same at both hotels. On my last visit to Hanoi, I stayed
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Response from Sony S, Quản lý bộ phận lễ tân at Cinnamon Hotel
Responded 2 weeks ago
Dear thisiscarnage, Many thanks for your a detail feedback about our hotels It is always a pleasure to receive such positive feedback. Thanks a lot for your kind words on the Cinnamon hotels, the Mint cafe and the Banh Cuon Ba Hanh restaurant. We are very happy that the accommodations and services meet and even exceed the expectations of our guests. I will share your comments with the team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to welcoming you again to our Cinnamon Hotel With all good wishes, Kim Anh MS Cinnamon Hotels
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I spent 2 nights at the Cinnamon Hotel and my experience couldn't be more perfect! I booked the Cinnamon Deluxe City view which was beautiful, not to mention the bed was so comfortable! The breakfast was really fantastic and so were the friendly staff! The receptionist Yeu was
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Response from Sony S, Quản lý bộ phận lễ tân at Cinnamon Hotel
Responded 2 weeks ago
Dear outlanderly, Thank you for taking your valued time to share your experience after your recent stay We are very proud to read your positive comments about your stay, particularly your kind words regarding the beautiful room, fantastic breakfast and attentive services. Your words will be shared with the team (especially Ms Yeu) and will encourage us to continue on our path for excellence. Once again, thank you for the kind review and we look forward to welcoming you back in the near future. Sincerely, Kim Anh Ms Cinnamon Hotel Hanoi
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The staff is very friendly and helpful, the be comfortable and the location is great, perfect to walk to the lake and the old quarter. Breakfast is very good and it includes local breakfast items in addition to "continental" choices. The only downside is that being directly
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Response from Sony S, Quản lý bộ phận lễ tân at Cinnamon Hotel
Responded 5 weeks ago
Dear MadAndMarc, Thank you so much for your review It's thrilled that you enjoyed your stay at Cinnamon Hotel Hanoi with many positive aspect from the great location, good breakfast to friendly and helpful staff. Your compliments shared to our team who are always hard-working to provide the best service to you and make your stay a memorable one. Many thanks and we are looking forward to seeing and serving you in the nearest future Kim Anh Ms Cinnamon Hotel
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The hotel itself is good and well located next to the cathedral and an area with many restaurants and proximity to the lake. We stayed twice at the start and end of our trip to Vietnam. At the second stay we booked the hotel specifically because they guaranteed that we could
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Response from Sony S, Quản lý bộ phận lễ tân at Cinnamon Hotel
Responded 5 weeks ago
Dear Dolphin712, Thank you so much for choosing our hotel in the start and end of your trip. Please accept our sincere apologies for the trouble at the second stay. Normally, the open time from 6:00AM to 12:00AM (midnight). And the customer have to press the bells (front of hotel) when they arrive early or back late. Almost the hotels in the old quarter will be closed door because they want to ensure for guest's security. For this problem, we will double check with the related parties and . Please sympathy that this is not a standard of service we want to provide to you. Once again, we do apologize for this mistake and we promise that it will not happen again Many thanks for sharing our negative point. That is motivation for a better service in the future Kim Anh Ms Cinnamon Hotel
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Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of person, we will confirm booking, One again, thank you very much for support cinnamon hotel, Looking forward to seeing you again, Cinnamon team
0 votes
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of person, we will confirm booking, One again, thank you very much for support cinnamon hotel, Looking forward to seeing you again, Cinnamon team
0 votes
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Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need to book for this night, thank you very much for your support cinnamon hotel, We hope to see you soon. Cinnamon hotel manager
0 votes
"Pick on the upper floors and away from the main street in the entrance"
"If you don't like stairs...request a lower floor."
"I'm sure any traveller would be happy with any of the rooms within the hotel"
"Cathedral rooms are noisiest but have best views"
"All the rooms were the same I think"
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PRICE RANGE
$57 - $70 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
6
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