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Hanoi Old Centre Hotel

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Hanoi Old Centre Hotel
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1,084 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Truro, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here a couple of nights between our self organised trip to Ninh Binh. All staff were very kind and helpful, took care of our luggage while we were gone, let us check out later our last day, and even offered us a shower and drinks while we waited for our departure time. They booked our train tickets to... More 

Helpful?
3 Thank ernuel
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Ernuel, Thank you so much for your recent stay at our hotel. We are so delighted to hear your great compliment about our hotel staff, location, breakfast, rooms...Please rest assured that your kind words have been shared to the night shift guys and whole of Hanoi Old Centre staff. It is considered as a great encouragement for all of... More 

Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here 4 nights while seeing friends in Hanoi and it was a great experience. The location is perfect being in a small charming side street right near the Hoan Kiem Lake in the heart of the Old Quarter. The staff were all super helpful and friendly and nice to talk with. You could not hope for a better... More 

Helpful?
2 Thank Bryan S
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Bryan S, On behalf of our hotel management, I would send our sincerely thanks for your wonderful comment regarding our hotel staff, the location… It is always very gratifying to know you had a great vacation with services offered by our hotel team. I will be certain to pass on your wonderful comments to whole team. We promise to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived after a day of travel to be greeted with a welcome drink and snacks. Kim was so helpful in providing all of our options and arranging a Halong Bay Tour. My luggage was stuck at the airport which she also sorted out. The hotel felt super safe and they gave us tips on how to stay safe in... More 

Helpful?
2 Thank vacainaday
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Vacainaday, Thank you so much for your kind words towards our hotel location, breakfast, cleanliness, service, tour and especialy hotel staff. It’s so glad for us to know that you were satisfied with our services every moment. We promise that we will work harder to keep up our hotel service and deserve your praises. We look forward to have... More 

Milan, Italy
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Located in the old quarter, close to the lake it represent the best choice you can do. Rooms are quite, comfortable and clean but the best are the people who work there, nice, helpful, Always available for any question and for organizing any trip

Helpful?
1 Thank Davide F
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Davide F, Thank you so much for taking your valuable time to write us a positive feedback. It’s a great pleasure to know how much you were fully satisfied with our hotel services such as great tours, high standard room, location, helpful staff. We would promise to put a lot of focus on improving services day by day to... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We just keep coming back here, fo th incredible staff, amazing rooms and the BEST organisational skills! Couldn't recommend more. Everything was amazing, the location is perfect. We stayed 3 nights in Hanoi, the hotel arranged our trip to Halong and Sapa, using great tour companies and making sure we knew where we were going the whole way.

Review collected in partnership with this hotel

Helpful?
2 Thank hanajohnson
Oamaru, New Zealand
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This gracious hotel with its own style provided us with the best service of our 3 week holiday - which is saying something as everywhere we stayed in Vietnam was great. The staff were friendly and helpful from first email contact, through assisting us with further bookings, our luggage and great breakfast included. The location was excellent and room rates... More 

Helpful?
1 Thank MaddyM2012
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear MaddyM, We deeply thank you so much for your lovely comment posted on Tripadvisor.com about your recent stay. We are so equally delighted to know how much you enjoyed the hotel’s service which is great and professional, "the location was excellent and room rates very good. The room was comfortable and of reasonable size, with an excellent bathroom and... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night here and found it to be very clean. The location is 1 block away from Hoam Kiem Lake. If you want to be where the action is, this is your place. The superior double room was nice with a big tv. Bathroom was a bit dark even with the light on. The dining room area downstairs... More 

Helpful?
1 Thank Edwin J
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Edwin J, Thank you so much for your great compliment towards to our hotel location, cleanliness and friendly staff. We also are very sorry you about the inconvenience caused. Please be rest assured that we have installed more lights in the bathroom and this issue definitely will not happen anymore to our next Guests. We are so grateful for... More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I can honestly say that this is the best hotel I have ever stayed in. The staff made us feel at ease as soon as we arrived. We got free room upgrades which was a lovely bonus. The room was so spacious and the breskfast was lovely as well. All of the hotel staff could not have been anymore helpful.... More 

Helpful?
2 Thank chocpeanuts376
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Chocpeanuts, Thank you so much for your recent stay at our Hanoi Old Centre Hotel. We are so delighted to hear your positive comment about us such as location, hotel amenity and staff. We ensure that our team will strive this sort of excellence with all our Guests. We look forward to welcoming you back. Your sincerely Hanoi Old... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very helpful staff, helped us book various tours, and rescheduling then even when a taifoon hit Halong bay and landslides had us stuck in Sapa. They were also great in providing us with booking transport methods. The bell boy brought us straight to the train coupe!

Helpful?
3 Thank Nick W
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Nick, Thank you for your great review of your experience at Hanoi Old Centre Hotel. It gives us great pleasure to know that you had such an enjoyable stay with us. We are so delighted to learn that you found our staff to be helpful and friendly. We hope it is not too long before we have the chance... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent only one night here, however, the staff treated us as though we were longtime guests. The rooms are fine and the wifi is good. Where this hotel really shines is the service and guidance they provide. They arranged great cars for us in addition to a ha long Bay tour. We could not have done it without them.... More 

Helpful?
3 Thank Jeff A
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Jeff A, Thank you so much for sharing your experience with others, We are truly happy to hear that we you enjoyed your recent stay with us and we have achieved your expectations in terms of high standards of service. I am so proud of our staff who always work hard to ensure that every guest has the most... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 

Additional Information about Hanoi Old Centre Hotel

Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Location: Vietnam > Hanoi
Price Range: $24 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Golden Sun Hanoi
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