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Hanoi Old Centre Hotel

Certificate of Excellence
19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Name/address in local language
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1,067 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Kansas City, Missouri, United States
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

First off, we had the hotel arrange our Visa on Arrival paperwork, and booked an airport pickup since we arrived around midnight. After a little confusion,we called the hotel from the airport, and the driver came and found us (he was in another terminal). The desk staff was hands down the most helpful I've ever encountered. They provided us with... More 

Helpful?
2 Thank Jessie R
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First up let me say the service was excellent. Very happy and welcoming staff, and very helpful not just around town but for organising tours also. Rooms were neat and tidy. I highly recommend for anyone looking for a cheaper option around town.

Helpful?
2 Thank Nathan P
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for just under a week while travelling through South East Asia and absolutely loved it. It was a great way to ease into the city with unbelievably helpful staff and perfect location. Very clean rooms and bathrooms along with a comfy bed and many accommodations. The staff helped book my trip to Ha Long Bay and also recommended... More 

Helpful?
2 Thank Harrison M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the hotel for two nights and in between we went to sapa. So after sapa we arrived very early and I was feeling rather sick from something I ate the night before. Actually our room wasn't ready at that time but after telling them that I felt as if I'd have to throw up any second they... More 

Helpful?
3 Thank Mirco S
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My friend and I have nothing but great things to say about this hotel. It is in a perfect location for the Old Quarter of Hanoi, just a 2-3 minute walk from the lake. The rooms were clean and comfortable, and the AC worked very well. There were also fans, but we did not need to use them. They had... More 

Helpful?
3 Thank RDSRTX
Wisconsin
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 19, 2016

Great price and wonderful staff!!!! Very good value for location and amenities. Front rooms on the street can be very noisy and the bed is a bit hard. Good breakfast options. The staff was SO KIND! we had an overnight train and they were kind enough to let us shower after a day in a very hot Hanoi! Would definitely... More 

Helpful?
Thank Sheri&Todd
Ulladulla, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

Clean, welcoming and excellent service from all staff. Hannah, Kim, Anna and the bell boys could not do enough for you. Booking trips out of Hanoi could not have been easier. You are in the quieter area of the Old Quarter ( if there is such a place). Highly recommend a balcony room on the 3rd floor or higher. We'll... More 

Helpful?
2 Thank gazaac
Hawaii
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 2, 2016

Great location and clean rooms with good AC and hot shower, but what makes this hotel so good is the staff. They are incredibly nice, helpful and enjoyable to talk to. In addition, the breakfast was a bonus I was not expecting and was delicious. I will stay here again and will tell all my friends!

Helpful?
5 Thank elreyes808
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2016

The Hotel staff are so polite, helpful and full of energy. The moment I walked into the Hotel I really felt great. The rooms are nice and clean, the room service is prompt and the reception is out of this world.

Helpful?
6 Thank Iam A
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Iam A, Thank you so much for your great comment on Tripadvisor.com. It’s a great pleasure to know how much you were fully satisfied with our hostel such as the hotel room, location and specially the helpful and kind staff. We would promise to put a lot of focus on improving services day by day to ensure our outstanding... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 12, 2016 via mobile

I couldn't recommend this hotel enough. The staff were the most accommodating and helpful people I have encountered travelling. They sorted out all our buses and trips even when we were no longer staying with them. We were also allowed to shower there when we passed back through from Halong bay to Phong Nha. They all genuinely wanted to help.... More 

Helpful?
5 Thank Meghan S
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Meghan, Thank you so much for your recent stay at our Hanoi Old Centre Hotel. We are so delighted to hear your positive comment about us such as location, hotel amenity and staff. We ensure that our team will strive this sort of excellence with all our Guests. We look forward to welcoming you back. Your sincerely Hanoi Old... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 

Additional Information about Hanoi Old Centre Hotel

Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Location: Vietnam > Hanoi
Price Range: $25 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Golden Sun Hanoi
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