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Somerset Hoa Binh

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45 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Singapore, Singapore
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall I had a decent stay. But the location is such a bummer. You just dont have anything nearby. Shuttle is limited. Probably better to stay somewhere else if you want to go out in free time. The apartments are pretty spacious and clean. Good size. Fast internet. Good tv channel. I made a mistake in my booking and so... More 

Review collected in partnership with this hotel

Helpful?
Thank amitjain1512
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear amitjain1512, Thank you for taking time to share your stay experience. It is great to have you stay with us. We appreciate your feedback and are working with the team to improve the service. We hope to have the opportunity to serve you again. Sincerely, James LIM General Manager More 

Chennai
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent facilities , superb staff. They care about everything and had a pleasant stay. Will be preferring the same place in case of travel to Hanoi again. Recommending to others as well. Placed in very good location with easy accessibility

Review collected in partnership with this hotel

Helpful?
Thank balaiahs
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Balaiahs, Thank you for giving us an excellent rating. It is our pleasure to be able to host you during your stay in Hanoi. We are extremely happy to know that you like our service and facilities and it was an enjoyable stay for you. Your kind words will be shared with the team and it will motivate us... More 

Hanoi, Vietnam
1 review
5 of 5 stars Reviewed June 16, 2016

This hotel has very good service from staffs. They're friendly, helpful... Location is not their strength. There's not many restaurants nearby, you will have to take a cab to go to some good ones. Anyway, I will return to this hotel, definitely.

Review collected in partnership with this hotel

Helpful?
Thank truonggiangn219
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Reviewer, Thank you for taking time to write this review and giving us a 5-star rating. We are happy to learn that you had a wonderful stay with us and you like our serviced residence. Your heartfelt words will be shared with the team. Your compliments inspire us to continually improve our service delivery. I am also glad to... More 

hong kong
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 20, 2016 via mobile

Not the best Somerset we have stayed in. The lobby is terrible. The room design is austere in the kitchen and baths... I've stayed in better designed and warmer hospitals. The breakfast; a 3 at best. Service was inconsistent... You could get someone helpful, and then the next person was aloof. Kid's playroom was good though. We love Somerset service... More 

Helpful?
Thank HongKongMarvin
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear HongKongMarvin, I am very sorry that we failed to deliver the experience that you have come to expect. As we are always keen to improve the services and products for better customer satisfaction, we will certainly take the feedback into consideration during our regular review. Thank you for sharing your observations and we look forward to welcoming you back.... More 

Invercargill, New Zealand
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 4, 2015

This was our first port of call upon arriving in Vietnam, the staff were very curtious and attentive. Even though it is off the touriust beatrn track, we really enjoyed the local people, not a westener in sight. we felt safe and ate well. the staffs recomendations for what to eat and where to go was spot on. our appartment... More 

Helpful?
1 Thank aoteroa66
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear aoteroa66, Thank you so much for sharing your great review of your recent stay with us. It is indeed our pleasure to be able to be your host. I am very pleased that you have enjoyed every aspect of your stay from the facilities, amenities, cleanliness, location, safety and the friendliness of the staff. Your positive comments will motivate... More 

Rockville, Maryland
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 31, 2015

The room was large and clean, bathroom too. TV had a number of international channels, which I highly appreciated. Free WiFi. Nice kitchen, good supply of coffee and tea, water as well. Japanese restaurant on the fourth floor is a right choice for breakfast, I preferred it to the cafeteria next door. Location was perfect for me but it is... More 

Helpful?
1 Thank Sasha122156
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Sasha122156, Thank you for sharing your wonderful stay experience. I am very glad that you like the facilities, amenities and location of our serviced residence. It has been a pleasure having you stay with us and we look forward to welcoming you again soon. Warmest regards, James Lim General Manager More 

Chennai (Madras), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 22, 2015

Serviced Residence are a boon to travelers who at times get tired of eating out and want to be by themselves. Somerset Hoa Binh is an amazing option. the breakfast is on the ground floor in a coffee shop next door. carry your voucher and handover the same for a very frugal breakfast. but you can cook your own in... More 

Helpful?
2 Thank AnanthanMkrishnan
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear AnanthanMkrishnan, Thank you for sharing your stay experience. We are glad that you have enjoyed your stay with us and you like the amenities and facilities of our serviced residence. It has been our pleasure to be able to host you during your visit in Hanoi and we certainly look forward to welcome you again soon. Warmest Regards, James... More 

Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 21, 2015 via mobile

The room is huge and clean. They have good & prompt service. We specially liked the upgrade and convenience. Food choices are available. My daughter was excited to see that there was kitchen, tv & pool in the hotel. We enjoyed our stay😊

Helpful?
Thank Marylen0211
James L, General Manager at Somerset Hoa Binh, responded to this review

It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. Thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again in the near future. More 

singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 3, 2015

I was a long-term guest and thus this review supersedes my earlier evaluation, in which I rated “4”, as a short-term guest. I was fortunate to be in the company of people who really know what hospitality is about. The staff took care of my needs—ranging from the general, such as fixing technical problems, to the particular, such as changing... More 

Helpful?
1 Thank VinaSG
James L, General Manager at Somerset Hoa Binh, responded to this review

Thank you for your compliments about our serviced residence. My colleagues have fond memories of your visit and they recall the light-hearted moments you shared that brightened their day. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2015

I recommend Somerset Hoa Binh at 106 Hoang Quoc Viet to be a good place for everyone who travel to Ha Noi, it's not too far from town center and have a good service that make you feel comfortable when you stay here

Helpful?
1 Thank Hong An L
James L, General Manager at Somerset Hoa Binh, responded to this review

Thank you for sharing your stay experience. It is our pleasure to be able to host you during your visit to Hanoi. It is always encouraging to learn that our valuable guests are satisfied with our service. We look forward to welcoming you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Somerset Hoa Binh

Address: 106 Hoang Quoc Viet Street | Cau Giay, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range: $60 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Hoa Binh 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Expedia, Hotels.com, Hotwire, Odigeo, HotelTravel.com, DerbySoft Ltd Shanghai HQ and Priceline so you can book your Somerset Hoa Binh reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#33 Luxury Hotel in Hanoi
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