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Fraser Suites Hanoi

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Fraser Suites Hanoi
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65 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Sydney, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for two nights at the end of our 6nights in Hanoi after staying four nights in old town. We booked here for the pool and space of a 1bedroom apartment as it gets too hot in the middle of the day to be outside with a little one. This hotel mainly caters to business travelers and because it's... More 

Helpful?
Thank Nozbeans
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear Nozbeans Warm greetings and many thanks for your positive review on your recent stay at Fraser Suites Hanoi! We are glad that you find our apartment unit suitable and indeed it is very ideal for families. We thank you for recommending families to stay with us and we certainly look forward to welcoming you and your family again soon!... More 

Perth, Australia
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The suites have everything you need, kitchen, microwave, oven, stove, a full size fridge, washing machine, yes the restaurant is under renovations but they do drive you to another restaurant, but really there is a supermarket just there & you can get your own stuff for breakfast and make it yourself, no big deal if you don't want to go... More 

Helpful?
Thank Joanne K
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear Joanne K Many thanks for your wonderful review on your stay at Fraser Suites Hanoi in July this year! We are indeed glad that you like our apartment with all the necessary equipment and amenities! Our team is delighted with your compliment that our staff are very helpful! We are excited that you will stay with us again on... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The restaurant is shut for renovations so breakfast is in another place down the road. If it's raining you have to get a taxi there at your own expense. The staff aren't helpful. The rooms are clean enough and comfortable. The hotel is lifeless and focused on the corporate world. There is an extremely expensive shopping centre below the hotel... More 

Helpful?
Thank JJ O
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear JJ O Thank you for your review on your recent stay at Fraser Suites Hanoi. We are indeed very concerned on the experience of your stay and glad that you have given us the opportunity to meet up and clarify on the areas which were highlighted. We sincerely apologized for not meeting your expectations and rest assured that that... More 

Andijk, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Very comfortable hotel for reasonable price. Very big rooms, clean swimming pool with Sun beds . Friendly employees and they deliver good service. Nearby Westlake and the Flowermarket . So if you look for a good place to stay I will recommend this Fraser Suites.

Helpful?
Thank Harold B
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear Harold B Thank you for staying with us and providing us positive review! We are glad that you like our spacious rooms, cleanliness and swimming pool! Your compliments for our friendly staff will be shared with the team and they will be motivated on their efforts for service excellence! Most importantly, we appreciate your recommendation for others to stay... More 

Riau, indonesia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2016

We reached late night with family but still warm welcome and suit allotted immediately. Front desk services are excellent. suit is excellent and most modern facilities. Very high speed wifi. We stay only one night for stop over. Next time we want to come to Hanoi only to stay in Fraser suits. No words to describe or write. Just ultimate.... More 

Helpful?
Thank Leela Muralikri... P
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear Leela Muralikri... P Many thanks for your wonderful review on your stay at Fraser Suites Hanoi! We are glad that you find our apartment and services excellent! Most of all, we are delighted that you had a memorable stay and find no words to describe or write your ultimate experience! In addition, we are excited that you will stay... More 

Bangkok, Thailand
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

...been in Shanghai and Makati (Manila) too and all were perfect. Spacious clean stylish rooms, very well trained and helpful staff, beautiful view and nice neighborhood with little restaurants and bars. Prices at FRASER in Hanoi are rather cheap!

Helpful?
Thank CanardoBKK
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear CanardoBKK Thank you for your continuous support and choosing to stay at Fraser properties! We are delighted that you like our spacious, clean apartment and the convenience of many restaurants nearby! Most of all, we appreciate your compliments for our helpful staff and this will be shared with the team! We certainly look forward to welcoming you again soonest... More 

Cali, Colombia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 15, 2016

Not having been to Hanoi, I had no idea where to stay. I received multiple recommendations to stay in Tay Ho, and then the Fraser was recommended in specific. I have to say, it was a great recommendation. I stayed in one of the studio apartments. It was very large, had a nice kitchenette, ample bathroom and had a dedicated... More 

Helpful?
1 Thank TravelingSteve307
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear TravelingSteve307 Many thanks for choosing to stay at Fraser Suites Hanoi and your excellent review on your stay with us! We are delighted that you enjoyed your stay and like the equipment and amenities which we provide. Indeed all our guests staying at Studio block love the similar feel of being at home and yet the convenience of our... More 

Hanoi, Vietnam
Level Contributor
4 reviews
5 of 5 stars Reviewed June 10, 2016

We just stayed here for only one night and booked one bedroom deluxe but when we got to the hotel, they gave us a big apartment like a president's house with 3 bedroom, one guest room and kitchen. It was so nice to be here. We just have 2 people but we got a big apartment and it was much... More 

Helpful?
Thank Tradars
AdrianLee-Frasers, General Manager at Fraser Suites Hanoi, responded to this review

Dear Tradars Warm greetings and thank you for your excellent review on your stay with us at Fraser Suites Hanoi! We are delighted that you enjoyed your upgraded apartment unit and we appreciate your recommendation for others to stay with us if they are travelling with family or in a group! We certainly look forward to welcoming both of you... More 

New York, NY
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 30, 2016

Situated in the heart of Tay Ho/West Lake, Fraser Suites is a phenomenal place to stay. While pricey, the amenities and service are above and beyond. Daily breakfast is included and it's delicious. Hanoi can feel hectic but Tay Ho, and the Fraser Suites compound, really makes you feel like you're in a private and quiet enclave. The rooms are... More 

Helpful?
Thank nmider
Stevenloh, General Manager at Fraser Suites Hanoi, responded to this review

Dear Mr Nick Mider, Thank you for the positive feedback and taking the time to do the posting. We appreciate it very much. We pride ourselves for being one of the top leading full serviced apartment operator in Hanoi. Great location as Westlake has a scenic view of the lake and also an expatriate district with many shops and restaurants... More 

Ho Chi Minh City, Vietnam
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2016

Self contained service apartments on West lake. Great location and excellent facilities - attached to a shopping mall with supermarket. The apartments have a play area and open green space for kids and a pool. 24hr gym is also very good. The rooms are well appointed and the staff are very helpful and always available to help and sincere. The... More 

Helpful?
Thank Ashish K
Stevenloh, General Manager at Fraser Suites Hanoi, responded to this review

Dear Mr Kachan Ashish, Thank you for the kind comments and taking the time to post the feedback. The bouquet given to us about the services provided by our staff and the adjoining Syrena Shopping Center that caters to the residents and shoppers are all of the many points for you to consider when selecting this choice location on your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Fraser Suites Hanoi

Address: 51 Xuan Dieu Street | Tay Ho District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $93 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Hanoi 4.5*
Number of rooms: 170
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Also Known As:
Fraser Suites Hanoi Hotel Hanoi
Hotel Style:
#35 Luxury Hotel in Hanoi
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