Vinpearl Resort & Spa Ha Long

Vinpearl Resort & Spa Ha Long

Traveler (1705)
President room
Room & Suite (66)
Dining (44)
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About

4.5
#1 of 5 resorts in Halong Bay
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
With spectacular views of the limestone pillars stretching across the Gulf of Tonkin, Vinpearl Ha Long Bay Resort is exclusively located on its own private island of Dao Reu. Your personal waterfront gateway to this unique UNESCO World Heritage Site, Vinpearl Resort & Spa Ha Long offers an escape from a world of the usual to an extraordinary paradise of luxury and romance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids stay free
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Babysitting
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Desk
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Marina View
City View
Languages Spoken
English, Chinese, Vietnamese
4.5
4.5 of 5 bubbles1,266 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled on its own picturesque island, Vinpearl Resort & Spa Ha Long is lauded for its exceptional service and luxurious amenities, including a spa that guests have called out for its outstanding experiences. The hotel boasts immaculate cleanliness and elegant atmosphere, with rooms that offer breathtaking views, despite occasional noise. While some travelers find the dining overpriced, the scenic location with beachfront access and the well-maintained grounds contribute to a memorable stay.
Location
Picturesque
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Lavish

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1,266Review60Q+A100Room tips
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Detailed Reviews
Melanie N wrote a review Dec 2019
1 contribution
5.0 of 5 bubbles
We had our family reunion in the hotel on Boxing Day. The service is par excellence. Hotel manager Chien and his team especially Vu Nhuan deserves a big mention and our heartfelt gratitude. They bent backwards to accommodate our requests. His team showed me to rooms that were more quiet than my suite at 4 am because I complained of the air conditioning noise. They brought us dessert that was not in the menu because we wanted something Vietnamese. Thank you and thank you again for making our family feel like VIP.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChienDuc, Manager at Vinpearl Resort & Spa Ha Long
Responded Jan 2, 2020
Dear Ms. Melanie, I am pleased to see that you and your family enjoyed all aspects of your recent stay with us. Our goal is to make every guest feel welcomed and comfortable during their entire stay. And I am so fortunate to have a great team who strive to realize that goal to honor the spirit of Vietnamese hospitality.Please rest assured that your kind words will be shared with Ms. Nhuần and all our team to keep them motivated in giving our valued guest an excellent service. We look forward to welcoming you back for another memorable stay should you wish to return to stunning Ha Long Bay someday. Yours faithfully, Hotel Management Team Vinpearl Resort & Spa Ha Long
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Kevin F wrote a review Oct 2022
7 contributions2 helpful votes
+1
4.0 of 5 bubbles
The place is absolutely stunning. From checking in at the dock and getting on the boat to the island you can tell your in for a magical experience. The resort is stunning. The pool, beaches and views are perfect. Staff are all really friendly and the place is immaculate. The food is a bit pricey but of high quality. We had to have the buffet every night as one resteraunt was shut one night and the other closed for a private event a different night. Even though it's called a buffet there is plenty of selection of all varieties and countries, although I recommend getting there early as if you get there later you can tell the food has been stood for a while. The one thing that really frustrated and bemused us was that there was no free drinking water anywhere! No water dispensers, nothing. You can't drink the tap water and we were given 2 small bottles a day as part of the house keeping but this just isn't enough. Your forced to pay 50000 VD for a small bottle which is extortionate. This was one of many hotels we visited on our trip and this was the only one where free drinking water was not available. And when your on your own island soaking up the rays, water and the ability to access it is essential in my opinion.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Truong Tracy, Dịch vụ khách hàng / Lễ tân at Vinpearl Resort & Spa Ha Long
Responded Oct 26, 2022
Dear Valued Guest, Thank you for staying at Vinpearl Resort and Spa Ha Long and for sharing your experience with us on TripAdvisor. It always gives us great pleasure to hear our guests are happy and taking home nice memories. I will forward all your kind words to our team so they know their great effort has been recognized by our lovely guests. We hope to welcome you at Vinpearl Resort & Spa Ha Long in a very near future. Best regards, Hotel Management Team
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Hà T wrote a review Jun 2020
Hanoi, Vietnam1 contribution
5.0 of 5 bubbles
It's a great hotel and resort for the family especially the family has an infant. Cleanroom, good service, friendly staff. I was impressed by the children's pool because the pool was designed behind the building where the sunlight could not reach. I really like this.
Near the hotel is Phuong Nam restaurant, which is very convenient for lunch or dinner.
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Date of stay: May 2020
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chien Nguyen, Guest Services / Front Office at Vinpearl Resort & Spa Ha Long
Responded Jun 27, 2020
Dear Footprints786159, Thank you for your great review about our hotel. It's our delighted to know that you had a wonderful stay here with us and you enjoyed everything from the room, the pool and our services. I hope those beautiful memories at Vinpearl Resort and Spa Ha long will bring you back to us in the near future. We look forward to your soon return. Your sincerely, Hotel Management Team
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LastMinuteLarry wrote a review Apr 2024
396 contributions163 helpful votes
3.0 of 5 bubbles
We stayed here as part of our Ha Long Bay visit, the resort has the makings of something different - but for us failed to deliver. Access to the resort is by a short boat ride operated by the hotel, after checking in onshore - novelty in its own way. Once at the resort it felt more corporate than touristy and not much personal touches. That said our room was comfortable and clean, with plenty of space. Buffet lunch was reasonable and adequate for that type of dining. However buffet dinner was somewhat of a let down in terms of choice, quality and cost. Most of the hot dishes were barely hot and not presented particularly well, after being picked over by the diners. In my opinion the dishes should have been monitored and refreshed regularly by the kitchen. The lobby flower display appeared to be a big attraction, and created a lot of noise from large groups of people. This talking/shouting could be heard in the bedroom corridors quite easily as soft furnishings are absent to absorb the sounds. Overall an okay stay, but slightly disappointing - maybe we expected too much.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Viet Dzung Dinh, Owner at Vinpearl Resort & Spa Ha Long
Responded 4 weeks ago
Xin chào! Dear Our Valued Guest Martyn, Thank you for taking the time to share your experience at Vinpearl Resort & Spa Hạ Long. We are thrilled to hear that you enjoyed your stay with us so far First of all, allow me to apologize for any inconvenience about the buffet quality, as well as the crowded atmosphere at this time of the year. It is our honour to receive such feedback to learn of our shortfalls and become better every day. Still, we are glad to hear that you enjoyed our beautiful resort and our team provided you with good service in a friendly manner, and we will be sure to pass along your kind words to them. Thank you again for your sympathy and on behafl of hotel management board, we hope to have the pleasure of welcoming you back. Warm regards, Dzung Dinh Viet Front Office Manager Vinpearl Resort & Spa Hạ Long
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dckmoore wrote a review Feb 2023
53 contributions47 helpful votes
3.0 of 5 bubbles
While the location of this property is outstanding it has a Vegas vibe to it. The boat takes you from mainland to the island and the staff great you like you are on an episode of White Lotus! The public areas are quite impressive with soaring columns and chandeliers. And the grounds are maintained by a crew that does most of the work manually. Sweeping walkway brooms vs blowers and picking weeds and trimming bushes with shears. So it’s quiet. Being able to use the pool and beach while viewing is this UNESCO world heritage site is amazing.
So why 3 stars? The guest rooms and hallways are in dire need of maintenance and upgrading. Rooms are plain and cheaply furnished with laminate floors. For one night it’s ok but for an extended stay not so much. The food is served buffet style and is not bad, but nothing exceptional.
Not sure how this compares with other hotels in area it may well be the best choice.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Resort & Spa Ha Long
Responded Mar 2, 2023
Dear dckmoore, Thank you for choosing Vinpearl Resort and Spa Ha Long for your recent vacation in Vietnam. Thank you for your helpful feedback as it shown us which points needed to be improved to satisfy our valued guests like you. Guest’s satisfaction is our first priority, and it is only through your valuable feedback that we can improve our service and facilities. We are really appreciated as the information from you, rest assumed that all of this information will be put into consideration to enhance our service. We hope to having a chance to welcome you back to Vinpearl Ha Long in the near future and showing you our improvement. Best regards, Hotel Management Team
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Stephanie K wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
What a fantastic hotel! My husband and I stayed here for a night AFTER an overnight Ha Long Bay cruise on the most expensive boat we could book. We wish we would have skipped the overnight cruise and stayed here for 2 nights. We could have easily booked a day trip to see the beautiful scenery we saw on the boat and had a much better overall experience had we stayed at this lovely resort (and at 1/3 the cost).

The hotel grounds, rooms, and facilities are new, modern and beautifully decorated. Everyone was helpful and friendly(and English was spoken by most staff). They even had fantastic Christmas decorations up, which put me in the holiday spirit! From the check-in lounge on the mainland, to the the boat ride over to the couples massage, this was truly a 5 star experience. The spa experience was wonderful and the pool is spectacular. Though we did not utilize it, they have a children's babysitting room and playground for those with young children.

The only thing that was a little less than amazing was the food. However, I will say that after a week in Vietnam eating at upscale restaurants and hotels, it was as good as other upscale places. I'm sure the street food is much better than hotel food, but we were playing it very safe and sticking to the hotels. I think you probably give up some flavor for peace of mind at the hotels.

Overall, a great experience!
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Date of stay: November 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: We had a regular room, which was spacious, quiet, and luxurious. By Western standards, the hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Resort & Spa Ha Long
Responded Nov 24, 2022
Dear Stephanie K, Thank you for staying at Vinpearl Resort and Spa Ha Long and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. I will forward all your kind words about room status, and services to our team so they know their great effort has been recognized by our lovely guests. We hope to welcome you at Vinpearl Resort & Spa Ha Long in a very near future. Best regards, Hotel Management Team
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Hungte L wrote a review Sep 2020
1 contribution
5.0 of 5 bubbles
The hotel has a clean environment and great sea views. The staff Hoang Minh and Ngoc Diep are very dedicated to meet our needs. Thank you very much!
Next time if come to ha long again, this hotel will be my first choose, hope see you again soon
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Date of stay: September 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chien Nguyen, Guest Services / Front Office at Vinpearl Resort & Spa Ha Long
Responded Sep 22, 2020
Dear Mr. Hungte, Thank you for taking the time to write a review. We are delighted to know that you enjoyed the overall experience, and grateful for your comments about Mr. Minh & Ms. Diep. My team will be very excited to know their efforts in term of costumer service is being noticed. Once again, thank you for your comments and looking forward to welcoming back to Vinpearl Resort & Spa Hạ Long. Best regards, Hotel Management Team
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Joe wrote a review Oct 2021
Ha Long, Vietnam2 contributions
5.0 of 5 bubbles
My family spent 2 nights here to celebrate the birthday of my dad and me and everything exceeded our expectations.
About rooms, we were arranged to stay on 8th floor, which we can absorb the whole lovely view of the city. The rooms were so nice, tidy and equipped with necessary personal stuff.
About foods, we have totally six buffet meals. What surprised me the most was that the chef didn't cook the same food repeatedly, they changed the menu everyday every meal which helped us have a wider range of choices. There was nothing much to say about food cus everthing seemed to be perfect.
About staff, everyone was so enthusiastic and doing a really good job, my family got help anywhere and anytime we need. Specially thank FO staff: Mr. Long, Mr. Trong, Mr. Chien, Ms. Thoa, Ms Trang and Ms. Yen for being so helpful and making our birthday trip more meaningful.
We will come back one day for sure
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chien Nguyen, Guest Services / Front Office at Vinpearl Resort & Spa Ha Long
Responded Oct 22, 2021
Dear Joe, We appreciate you for sharing with us your recent stay experience. There is nothing better than learning that our guests enjoyed the hospitable service delivered by our team during their stay. We are happy to hear that you love our hotel accommodation and services. Rest assured that your inspiring feedback is being circulated to all of our associates who ensure your future stays will only be more delightful. We all hope to welcome you back in the not too distant future. Thank you and best regards, Hotel Management Team
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Lesleyl54 wrote a review Nov 2022
London, United Kingdom65 contributions93 helpful votes
5.0 of 5 bubbles
I highly recommend this beautiful hotel on its own private island if you are looking to relax after the madness of Hanoi - although I did love Hanoi but, here you don’t have to dodge all the bikes etc to cross the road!!
My daughter and I spent 5 days here in October. We were then going for another 3 days on the mainland before returning to Hanoi. We took the private boat to the mainland to look at our next hotel but, I decided it wasn’t for us so I cancelled the booking with them and extended our stay here.
We are both well travelled but, I have to say this is probably one of the best hotels we have ever stayed in.
The staff are so polite, courteous and very welcoming.
Our room was on the 8th floor overlooking the bay with the most amazing views.
Apart from the beautiful indoor pool there are two very clean outdoor pools one of which is huge. At times we were the only people using the pool. It did however begin to get busy as the sun went down.
The buffet is plentiful catering for all tastes. Just one thing I will mention. We normally ate at about 8pm and by then although it didn’t close until 10pm the food although very tasty was often lukewarm. We ate in the beautiful a la carte restaurant twice where your food is cooked to order and once again the staff there were highly attentive.
I should probably warn you that if you are expecting clear blue water you can swim in you will be very disappointed at the brown , murky water surrounding the hotel on its 3 private beaches which is such a shame.
Just one small gripe from my daughter. Be warned if you have long, thick hair as she has you may find the hairdryer rather underwhelming!!
Once again I would like to thank all the people working in this hotel for really looking after us and making our stay so enjoyable.
Really hope to return one day.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Truong Tracy, Dịch vụ khách hàng / Lễ tân at Vinpearl Resort & Spa Ha Long
Responded Nov 4, 2022
Dear Valued Guest, Thank you for staying at Vinpearl Resort and Spa Ha Long and for sharing your experience with us on TripAdvisor. It always gives us great pleasure to hear our guests are happy and taking home nice memories. I will forward all your kind words to our team so they know their great effort has been recognized by our lovely guests. We hope to welcome you at Vinpearl Resort & Spa Ha Long in a very near future. Best regards, Hotel Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy N wrote a review Sep 2023
Singapore45 contributions95 helpful votes
1.0 of 5 bubbles
I am disappointed with the service in Vinpearl Halong though the design of the hotel is awesome.

I will not recommend this hotel based on my experience
1. Check-in : the receptionist kept reminding about cost of the tidbits in the minibar (who doesnt know this more so the price list would be place near the minibar?)
2. Menu in the restaurant for dinner - when we intend to order menu from in-room dining menu, the waitress told us that menu can only be eaten in the room.
3. Check out : The receptionist said please wait for 10 minutes we need to check your room
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Date of stay: September 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Resort & Spa Ha Long
Responded Sep 30, 2023
Xin chào! Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ho Phuoc Tu Front Office Manager Vinpearl Resort & Spa Hạ Long
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anic1007 asked a question Jan 2024
Antioch, California3 contributions
Does the resort offer day excursion to Ha Long Bay, or Kayak rentals?
Answer from rbr4166
Glasgow, United Kingdom127 contributions75 helpful votes
I don't think it dies kayaks but can sort cruises
Answer from Narsinghrao
Pune, India637 contributions59 helpful votes
Yes, you wide variety of food.
Answer from Bradley W
Robina, Australia5 contributions
Awesome choice, and yes the water taxis are frequent and the taxi will know exactly where to drop you off. There is a large building for you to wait in before the water taxi arrives and they will check you in there.
Mark F asked a question Dec 2022
138 contributions51 helpful votes
What times are your ferry running
Answer from Kevin F
7 contributions2 helpful votes
They run every 20mins 24 hours a day!
Mike & Tobey wrote a tip May 12
Adelaide, Australia15 contributions2 helpful votes
3.0 of 5 bubbles
"There's not alot to do in Halong Bay (the town). "
Read full review
Jennifer T wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"The room’s noise cancellation is not that good. We can hear from next door and people walking through the corridors"
Read full review
matthart1 wrote a tip Apr 2024
London, United Kingdom27 contributions6 helpful votes
4.0 of 5 bubbles
"Organise your own transport to here and onwards to wherever you will go next"
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FarAway42458454425 wrote a tip Apr 2024
23 contributions1 helpful vote
5.0 of 5 bubbles
"Pool guests go for shaded lounges early. It's Wonderful to relax by the pool. Take a night stroll and eat at The Pavilion for dinner."
Read full review
Dochuntley wrote a tip Mar 2024
Seattle, Washington16 contributions2 helpful votes
5.0 of 5 bubbles
"Chose from 3 pools or the Sea"
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Not the right property for you?
There are more places to choose from in the Halong Bay area.
PRICE RANGE
$84 - $140 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong Bay
NUMBER OF ROOMS
384
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VINPEARL RESORT & SPA HA LONG $115 ($̶1̶5̶5̶) - Updated 2024

Frequently Asked Questions about Vinpearl Resort & Spa Ha Long
Which popular attractions are close to Vinpearl Resort & Spa Ha Long?
Nearby attractions include Bai Tu Long Bay (2.6 miles), Dau Go Cave (1.0 miles), and Dong Thien Cung (2.1 miles).
What are some of the property amenities at Vinpearl Resort & Spa Ha Long?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Vinpearl Resort & Spa Ha Long?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vinpearl Resort & Spa Ha Long?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vinpearl Resort & Spa Ha Long?
Yes, free parking is available to guests.
What are some restaurants close to Vinpearl Resort & Spa Ha Long?
Conveniently located restaurants include Nhà Hàng Hải Sản Ngon Đại Dương Vàng 9999, Nha Hang Ngoc Phuong Nam Ha Long, and Á Đông Cuisine.
Are there opportunities to exercise at Vinpearl Resort & Spa Ha Long?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Vinpearl Resort & Spa Ha Long have airport transportation?
Yes, Vinpearl Resort & Spa Ha Long offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vinpearl Resort & Spa Ha Long?
Yes, dry cleaning and laundry service are offered to guests.
Does Vinpearl Resort & Spa Ha Long offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vinpearl Resort & Spa Ha Long?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.
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