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CityBay Palace Hotel

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CityBay Palace Hotel
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36 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The room was clean and facilities were satisfactory. However the hotel was very far from any kind of local restaurant. There was only a mall with some fast food. The staff spoke English but communication was not easy. The tour they booked for us of the bay was disorganized. If I return to Halong I would search elsewhere for accommodation.

Helpful?
1 Thank Katie K
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel building are quite new and typical of Vietnamese. Room are really nice, there is a minibar on the room and also a complement bottles of water. Breakfast on 2nd floor, nice but not to much variety. Wifi are free and good.

Helpful?
1 Thank Anandhito-M
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 5, 2016 via mobile

If all you care about is the room, it's nice enough. The area it's in leaves much to be desired - nothing really here: no market, no hustle or bustle. The staff are pleasant but indifferent. The constant jack hammering and construction noise made for lovely atmosphere but difficult to relax ( unless you like that kind of thing). The... More 

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1 Thank Jared H

Travelers are raving about these Halong Bay hotels

Kingston, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 6, 2016

If you like markets and fisherfolks wharves, this is a great place to stay. Only minutes from both. Watch the fishers bring in their catch at sunrise. It is sold out in minutes! The hotel is very well appointed, definitely 3"""++. Being on a main street, the front rooms are noisy because of the Vietnamese penchant for honking their horns... More 

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1 Thank Joachim V
Bury St. Edmunds, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 20, 2015

We thought this was a lovely hotel. It is quite new, our bedroom was very comfortable and the hotel breakfast was the best selection we have had in Vietnam. We used the hotel restaurant (although we're not keen because the menu in our room was very limited, it turned out this was the room service menu). Our meal was lovely... More 

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3 Thank Sharon C
Bengaluru (Bangalore), India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 8, 2015

I checked in at City Bay Palace Hotel sometime in October. We had done a boat cruise of the Halong bay which was at the other end of town, the taxi to the hotel was expensive even though the distance wasn't much. We had to cross the bridge across town to get here. The hotel by itself is new, modern... More 

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2 Thank SamirSalim
Rocky Point, New York
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

From a value point of view you can get no better. The view from the upper floors are a dream. The staff extremely nice and helpful. The location is a long way from the harbor. Apx. 12 km. So make sure you take this into account for what your priorities are. There is little to no night life in the... More 

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2 Thank gjb-6
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 26, 2015

This place is a joke of a hotel. Do NOT stay here. First of all they really buff their location by saying they are minutes from the boats to Ha Long. By minutes they mean being separated by a bridge and a 100,000 dong taxi ride. There is nothing to do around the hotel, so your'e kind of stuck inside.... More 

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3 Thank Nicole M
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

Good hotel with a lit of food for breakfast. The location is not far from the market and city center. The swimming pool should open bigger than now and weter should clean offen. We will come back to this hotel again next year. Note. The staffs here are friendly as well. We hope have time to comback

Helpful?
3 Thank Hung N
Joure, The Netherlands
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 28, 2015

We booked the CityBay Hotel in the first place. (This is NOT the CityBay PALACE hotel). Our hotel is just around the corner. When we arrived we've been told that they upgraded us to the CityBay Palace Hotel at the mainstreet. So I write this review for the Citybay Palace Hotel. The rooms: The rooms are clean and the beds... More 

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2 Thank JMontour
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
3 star hotel Ha Long. ... more   less 

Additional Information about CityBay Palace Hotel

Address: 156 Le Thanh Tong - Bach Dang, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Price Range: $21 - $37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityBay Palace Hotel 3*
Number of rooms: 60
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Hotel Style:
#3 On the Beach Hotel in Halong Bay
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