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Alex Hotel

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Alex Hotel
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22 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Chicago, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

After initially seeing on trip-advisor/booking.com that Alex Hotel had a fairly high rating, we decided to roll the dice and book a one night stay. Upon arriving to the hotel, we quickly learned that the desk concierege spoke basically no english and couldn't even answer basic questions, not to mention how rude he was. He informed us that the room... More 

Helpful?
Thank Roman C
Montreal, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 30, 2016 via mobile

We had a great stay at Alex hotel. It is a good value for the price. The room was clean. The staff is Friendly. There are some restaurant nearby. They also own a travel agency so you can book with them for halong bay boat tour and other trip. We bought flight ticket.

Helpful?
Thank Jacinthe R
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Jacinthe Thanks for stay at Alex hotel. We will miss you very much. I hope your trip in Hong Kong will be awesome. See you next time in Ha Long. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed April 11, 2016 via mobile

I stayed two nights at the Alex Hotel. The room was clean and equipped with an air condition. At times it was a little noisy due to construction works. The staff was very friendly and helpful. Near the hotel is a bus station from which you can visit downtown Ha Long for 10.000 VND.

Helpful?
Thank Prentice G
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Prentice Nice to read your comment from Tripadvisor. We always want to do the best thing for our customer. Your comment is a strong dynamic to improve our services. Thanks alot. More 

1 review
5 of 5 stars Reviewed February 26, 2016 via mobile

Everything exceeded expectations! The staffs was very helpful and kind, and without them we wouldn't have experienced many things that Halong city has to offer. Beds were great! And it was so nice to return from our tour to a place to rest even though we had already checked out. Halong bay tour was a really lovely trip and the... More 

Helpful?
Thank dfghfd s
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

We are really exciting with your comment. what makes you happy and we were really happy. See you and your friends next time in Halong. More 

Saskatoon, Canada
1 review
4 of 5 stars Reviewed January 29, 2016

The room was very nice as were the people and it was a treat to have a heater in the room and a kettle. The staff also let us use a room after we had checked out since our bus didn't leave until 10pm that night.

Helpful?
Thank Awowchuk
Holstebro, Denmark
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 8, 2016 via mobile

We stayed here 3 nights. The room was very comfortable and clean. First time we stayed in a room in Vietnam with a soft bed. It's walking distance to the beach. The staff recommended us a lot of stuff to do - the baiteo mountain is a must do (a big hill with view over Halong Bay)

Helpful?
1 Thank AskeLandgren
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Aske Landgren, I'm really glad when you felt comfortable at our hotel. You're are kind customer, nice to meet you :) Hope one day i can meet you again. Have a nice trip :) Thanks so much, Haley. More 

Singapore, Singapore
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

This is a really good hotel for such a cheap price! The rooms are big and the bed is very comfortable, the bathroom is good and the staff is friendly. The only negative point would be that they do not serve breakfast. I would recommend it to anyone!

Helpful?
1 Thank Lupodia
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Lupodia, I'm really glad when you felt comfortable at our hotel. And thanks for your advice, so now at our hotel have serve breakfast. Hope you can stay at our hotel again and eat Vietnamese food we do :) Have a nice day Thanks so much, Haley. More 

Hanoi, Vietnam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 1, 2015

The Alex hotel is my nice stayed in Halong Bay. Hotel is very clean, the rooms are big and beautifully decorated and all common areas equally beautiful,I would highly recommend this place to all my friends if they ever visit Halong Bay.

Helpful?
3 Thank Hoanganh n
Rosy-halong, Quản lý bộ phận lễ tân at Alex Hotel, responded to this review

Dear Sir, We warmly welcome feedback from customers. Thank you for your high appreciation. We are glad when you felt satisfied with our services in Alex Hotel. We constantly try to improve quality of services day by day. Making customers pleased is our honour. We hope that someday we will be served you or your friends again. Once again, thank... More 

Boardman, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 29, 2015

This was a great Hotel,The room was spacious, very clean, Bathroom was also clean and well equipped, hot water control & aircon works very well and they also have international TV channel,wifi was great. I would stay again.

Helpful?
2 Thank Margarita F
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 25, 2015

We spent few nights in this hotel with my friend,The hotel is new clean and comfortable. Our double room was very spacious and the bed huge and comfortable.The service was excellent, the staffs are amazing and very helpful. We booked a Halong Bay tour here too.

Helpful?
3 Thank hoangan2015
Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Management photos: Courtesy of the property manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Alex Hotel

Address: No 28A, Anh Dao Str, | Bai Chay, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Price Range: $13 - $22 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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