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Traveler (14)
Room & Suite (48)
Dining (1)

About

#4 of 117 B&Bs / Inns in Halong Bay
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Babysitting
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Family
71Reviews
1Q+A
2Room tips
Traveler rating
  • 31
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  • 3
  • 6
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Popular mentions
Wifi tầng 1 và 2 dùng bình thường, tầng 3 căng vạch nhưng ko vào được internet và ở tầng 3 thì ko bắt được wifi nào khác, xuống lễ tân báo thì nhân viên đang ngủ trong phòng, thò đầu ra rồi nói “CHỊU” !! cực kỳ bực bội, KHÔNG BAO GIỜ QUAY LẠI VÀ NOT RECOMMEND!! Wifi in lobby
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5 stars We arrived at halong very late and hadn't anything booked!we randomly founded this place and couldn't have been luckier. The staff is really amazing, they helped us a lot!it is very central, has a cool environment, great localization and great breakfast. Highly
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First no one speaks a word of english in this hotel (there are three woman) We paid to have breakfast the day before (apparently from 7-9) when we went down at 8:30 they said it was until 8!! A/C broken, also it says travel agent but they only have one tour to halong bay that we
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Response from ALEX H, Chủ sở hữu at Alex Hotel
Responded Jan 16, 2019
Dear nuriaherreros91 On be half of Alex Hotel team, I am Jackie - New Owner of Alex Hotel. I would like to say thank you very much for your kindly taking time to post feedback to let me know. Firstly I am myself, I would like to say terribly sorry for what happened to you. So from 2019, we changed owner of hotel. We really want to see you again at Ha Long in our Hotel. We promise to make you more happy. Anyway, We want to say thanks for what you showed and taught us how to do our services. Your kindly feedback is my lesson and as well as me and our staffs, we promise that it will be never happened again. One again, thank you very much and i am looking forward to having chance to serve you as well as your friends. Best regards Jackie Hoang
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We are the families with kids and our kids want to visit the Sun World Halong park. The hotel is located less than 5mins walk from the amusement park. Have good wifi and hot shower. Free breakfast of bread, eggs and fruits. No lifts but the wide stairs makes me feel like home.
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The hotel is located in a good part of town, short walk to the more commercial tourist areas but also on the same street as some fantastic local food vendors. It is an old building so you can hear people talking in the halls, doors closing and the noises from the street. Take
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Response from ALEX H, Người quản lý at Alex Hotel
Responded Jan 17, 2018
Hi, Thank you for stay with us and your comment. We allway expect to get more comment from customer to compete our services. We hope to see you again. Have a good day.
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PRICE RANGE
$16 - $29 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong Bay
NUMBER OF ROOMS
10
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