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Muong Thanh Grand Ha Long Hotel

Traveler (76)
Room & Suite (37)
Dining (3)

About

#17 of 87 hotels in Halong Bay
Location
Cleanliness
Service
Value
Welcome to Muong Thanh Grand Ha Long Hotel, your Halong Bay “home away from home.” Muong Thanh Grand Ha Long Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. You’ll enjoy relaxing rooms that offer a refrigerator, a minibar, and air conditioning, and you can stay connected during your stay as Muong Thanh Grand Ha Long Hotel offers guests free wifi. The hotel features a concierge and room service. Plus, Muong Thanh Grand Ha Long Hotel offers a pool and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. During your visit, be sure to check out a popular Halong Bay hotpot restaurant such as Nha Hang Hong Hanh, which is a short distance from Muong Thanh Grand Ha Long Hotel. During your visit, be sure to check out a popular history museum like Quang Ninh Museum, which is a short distance from the hotel. Muong Thanh Grand Ha Long Hotel puts the best of Halong Bay at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
59Reviews
1Q+A
11Room tips
Traveler rating
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Popular mentions
This four star hotel, is part of one of the larger Vietnamese Hotel chains, is professionally run... and located in the very centre of Ha Long Bay. It offers (free) WiFi, Parking and has a swimming pool. It also offers "Sea Views" of the nearby Ha Long Bay. The large reception area is staffed by English speaking staff and rooms are large and clean (NOTE: booking on line can reduce the cost by 50+%!!). One can easily walk and explore the town, restaurants, bars etc. in Ha Long Bay and all of its other attractions. The staff can be very helpful in making recommendations as to interesting "land and sea based tours". If one has an interest in this very incredibly beautiful part of Ha Long Bay-- this is a very good place to stay. I hope that this Review has been helpful.
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Response from CustomerServiceMTHL, Sales Executive at Muong Thanh Grand Ha Long Hotel
Responded May 3, 2019
Dear Mark D, Thank you for choosing to stay with Muong Thanh Grand Ha Long! We really appreciate you taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay with us. Once again, thank you for your kind words. We always looking forward to have you back at Muong Thanh Grand Ha Long!
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l had a nice trip in Halong. specially with Muong Thanh Grand Halong hotel. the room was clean and comportable. food was delicous. stafs were helpul. specailly thanks ms Thu ( waitress) who took care us carefully and warm. best regards Tommy
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Response from Venture700190, customer service at Muong Thanh Grand Ha Long Hotel
Responded Oct 10, 2018
Dear Mr. Tommy, Thank you for staying with us and taking the time to review us. It's always heartwarming to hear that you are satisfied with our service. We looking forward to welcoming you back soon in the future!
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Muong Thanh Grand H Long hotel is rather a new hotel with good parking area in the front and a spacious reception area manned by courteous staff.As this a part of a chain of hotels with 53 of them nationwide and with around 7500 rooms in toto. Rooms are spacious neat and with all modern amenities.Socket is 220 V with mini bar, but items if consumed are chargeable. Avocado bar is in first flooropen from 0900hrs to23hrs.conference and meeting rooms to accommodate different strengths are available.Fitness centre and karoke centres are on 21st floor, spa, massage and pool are on 3rd floor.Restaurant Blue Pearl is on 2nd floor overlooking Ha Long bay.Breakfast is complimentary and with a good variety of dishes.
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Response from Venture700190, Customer Service at Muong Thanh Grand Ha Long Hotel
Responded Oct 9, 2018
Dear Valued Guest, Thank you for staying with us and taking the time to review us. It's always heartwarming to hear that you are satisfied with our service. We looking forward to welcoming you back soon in the future!
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The hotel had a sea front view but the hotel itself looked old and not properly maintained. The room was spacious enough yet needed more maintenance. The breakfast was just average and they certainly need to improve their quality.
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Response from Venture700190, customer service at Muong Thanh Grand Ha Long Hotel
Responded Oct 10, 2018
Dear Ms Nkeswa, Thank you for staying with us and taking the time to review us. We are really sorry to hear that you had some unsatisfied experiences while staying at our hotel. We appreciate all your comments and will try my best to improve the facilities and service quality. We do hope that you will give us an opportunity to welcome you back in the near future.
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I stay in Muong Thanh Grand several times but never feel happy with concierge service and lobby very untidy and noisy by Chinese guests. Breakfast is poor and you have to go out if you want to have some drinks after dinner due to the bar is not open after 22.00pm. Need a lot of training and upgrade service. Front desk staffs are very helpful but the Hotel not reach to 4* standard yet.
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Response from Venture700190, customer service at Muong Thanh Grand Ha Long Hotel
Responded Oct 10, 2018
Dear Mr. Kien, Thank you for staying with Muong Thanh Grand Ha Long Hotel and taking the time to review us. We are really sorry to hear that you had some unsatisfied experiences with our service. We appreciate all your comments and and will try our best to improve not only the facilities but also the service quality. We do hope that you will give us an opportunity to welcome you back in your next trip in Ha Long.
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PRICE RANGE
$43 - $119 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Ninh ProvinceHalong Bay
NUMBER OF ROOMS
180
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