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Sunrise Halong Hotel

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6 Reviews from our TripAdvisor Community

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Showing 4: English reviews
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Reviewed June 27, 2016 via mobile

We booked this hotel well in advance. Upon arrival the young guy working said the hotel was fully booked out. I showed him the recipt and payment of my room that me and 3 other people payed for. He still went on how it was fully booked out. He then sent us 3 blocks down to another hotel. We tried...

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Thank Elton G
Reviewed June 24, 2016 via mobile

Booked this hotel 2 months in advance. Turned up on the day only for them to say there booked out. Mind you we also payed in advance . They sent us to a hotel 3 blocks away and had to pay again.. we didnt get any refund or apologies. Once we payed they then wanted a government charge. Total crap....

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Thank Daniel G
Singapore, Singapore
Reviewed April 26, 2011

Pro: Huge room. Cons: Very noise, not from the road traffic but from the staff & guest screaming at each other between floors. Breakfast only have 2 slices of toast and an omelette for each person. Room are rundown and dirty (found roaches). Staff are rude and unfriendly, Chased us out of the room at 11am. no internet in room.

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4Thank twl294265
UK
Reviewed March 8, 2011

We arrived at this hotel with not very high expectations for the price, and sadly, we were proven correct. As we are about to check-in, we are almost immediately given a sales pitch for boat tours in Ha Long. We politely declined and were given our room key and after some delay, our passports too after all the photocopying! The...

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3Thank jazzyb88

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Amenities

Highlights
  • Room Service
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Sunrise Halong Hotel

Address: No 42, Hau Can Street | Bai Chay Ward, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Hotel Class:4 star — Sunrise Halong Hotel 4*
Number of rooms: 50
Hotel Style:
#19 Luxury Hotel in Halong Bay

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Questions & Answers

Here's what travelers have asked, with answers from Sunrise Halong Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?