I found the property older than i had expected. When i booked i was advised that it included a fully stocked mini bar which was not the case. I also thought the in room safe was too small. I did not use my free drink voucher as no red wine was available either with voucher or for sale
There is trash in the room. Refrigerator in my room isn't cold. Shower room is small, This is not Accor hotel, it is old apartment. I reccomend not to stay here. Breakfast is good. Accor platinum member can enter special breakfast room.
The hotel is not brand new, but relatively new and modern. It’s very clean, and the daily room service is great. The staff is very accommodating - for situations which I’ve seen many other hotels be less willing to help - like late checkout. The breakfast is great with sufficient variety, and the staff is very conscious of Covid risk.
Hotel is very good for kids and family. Family suite room is nice with children bed. Breakfast is good delicious and hope to have a chance to revisit with family again soon. Price is very attractive for stay
A very beautiful pool view, Large balcony, the room it self has a big size built in wardrobe, full body mirror and a working desk. The staff are friendly and very well noted with your details such as allergies for example. The food are delicious and and wifi are fast! As I was here for quarantine the room has a really nice vibes pool and palm trees views to relax for coffee or tea as well as the large area in the room that I could do light exercise daily to kill time. I gave 4 stars and the other 1 star down for the curtain are not in good condition and the toilet and shower here are normal but thats not the most important things for me so yeah would recommend in anyway!
I spent time here for 15 days and really had a good time. All hotel staffs are very nice. Service is excellent. They always take the best care of guests and never ignore our requests. The foods are delicious. Highly recommended this hotel. ^^
I have a good time staying at Mercure Pattaya for 2 weeks. The room is great, clean, and comfy to stay. The staff is attentive and service-minded. They also performed their job with strict sanitation and hygiene practice. The food, here, is amazing especially local cuisine. Highly recommended!
Incredible ! It’s amazing place for 14 days quarantine from France. Nice room (325), Really comfy beds and clean, Food was very good to, breakfast lunch and dinner and the staff were all so helpful and nice! Would definitely recommend :P
The best choice for room with moderate prices in Pattaya. Super friendly staff. Comfortable and clean room. Food in the hotel is very delicious and good price. Nice to stay here for 2 weeks. I will come back here again for sure.
One may worry about many factors when it comes to state quarantine like room, food, service etc. But my worries ended when i first entered a clean, nice room with a balcony! It made me smile. It felt just like home. I was actually enjoying the stay. Especially the food - tasty, good variety, healthy, hygienic. Staff were very polite and extremely helpful. They gave free sim card on first day to call home too. Nurses available 24/7. So nothing to worry at all. I highly recommend this hotel for anyone who is looking for a nice cool place to stay in pattaya. Thank you staff members and chef for your efforts and services during 15 days.