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Mercure Pattaya Hotel

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#33 of 423 Hotels in Pattaya
Certificate of Excellence
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1,093 Reviews from our TripAdvisor Community

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Showing 805: English reviews
Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I stayed at this hotel last week. The location is very good as it is actually in the city and walking distance to the shopping malls. The room was ok. we got the connecting rooms since we were 5 guys. The shower room was a bit small and old. The swimming pool here was very nice and if you try,... More 

Helpful?
Thank Patrick C
Bangkok, Thailand
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Pro: 1. Near Pattaya city centre. Yet its peaceful & quite at night. 2. Clean swimming pool. My children love it. 3. Friendly & helpful staffs especially those from the reception and housekeeping. 4. Has a 24 hours free shuttle service to the city main road. 5. A lot of choice from the minibars. 6. Ample parking space. 7. Bath... More 

Helpful?
Thank Damagedigital2
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Damagedigital2, Thank you for your detailed review, especially for the suggestions made which I will certainly look in to. I am sure that your valued comments will help us to continuously improve the quality of our service. We hope to welcome you back to Pattaya in the near future. Kind regards, Jeerapong Hantulah Resident Manager More 

Perth, Australia
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we are always made to feel welcome,even more so this time.usual room needed adjustment,DONE! to make it safe for me I was VERY grateful to GM Gerry for his concern,also to everyone who took such good care of us,To our pool att.and waitstaff for many lovely meals and so much help all round.You guys are GOLDEN!

Helpful?
Thank erindoors1940
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Erindoors1940, Thank you very much for your positive review and always a pleasure having you here. I will also share your kind words with our entire team, and I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to... More 

Chelmsford, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in nice and smooth....they even let us check in 3hrs early. Room clean, mini bar, satellite TV, dressing gowns, slippers and toiletries. Swimming pool large clean, and warm. Plenty of sun loungers....pool was very quiet so never a problem getting a lounger. Food and drink very reasonable. All the staff were helpful and attentive. The hotel has a minibus... More 

Helpful?
1 Thank Stanmore18
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Stanmore18, Thank you very much for sharing your experience with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your time and we look forward to welcoming your next visit in December. Best regards, Jeerapong Hantulah... More 

Singapore
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic front desk service staff, they are some of the best I have ever met and will do their best to make sure your needs are met. Hotel is in perhaps the best location in town, close to all major areas you need to be in. Pool is probably the best in town and rooms are clean and comfortable with... More 

Helpful?
Thank MichaelYang888
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear MichealYang888, Thank you very much for your positive review. We are most grateful to hear that our overall quality of service and facilities met your expectations. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming your... More 

La Rochelle, France
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I enjoyed a lot to stay in this hotel. This hotel is very closed from Pattaya beach Road by foot. Also this Mercure has an excellent value for money. Staff are very welcoming, very accomodating and speak english very well. Room is big and comfortable. Bed is nice.You have also a large choice of T.V channels and internet connection is... More 

Helpful?
Thank guillaume49441617
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Guillaume49441617, Thank you very much for your positive comments. It is always a pleasure to receive your feedback. I will share your comments with our entire team and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming your... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I had booked a Queen sized bedroom but was allocated a twin. After a quick discussion with Reception I was given a King sized room. Which was great. Great location, close to amenities and entertainment but slightly stepped back so quite peaceful at night. Reception happily helped me access the WIFI (techno-phobe) me and all of the staff were friendly... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank Mikewbate
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Mikewbate, Thank you very much for taking the time to share your experience with us. It's really appreciate to receive your feedback and I'm sure that your comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to Pattaya very soon.... More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times before and was not disappointed again this time. I got an excellent rate. All staff were very good, happy and welcoming. It is in a good location, close to the action but far enough away for some peace and quiet. The pool is excellent and there is an adequate gym as well. Some... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank danielmatten
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Danielmatten, Thank you for taking the time to share your experience with us. It's always a pleasure to receive your comments and I'm sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming your next visit. Kind regards, Jeerapong... More 

Jodhpur, India
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great property. Sparkling water in the pool. Deep and perfect for swimming and relaxing. Veg eating options are limited but pizzas are great. Closeby to walking street and market. Ambience is nice and staff was very welcoming. Must stay in budgets of 4k TB.

Helpful?
Thank Esme2811
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Sir, Thank you for your positive comment and five star rating, I'm sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We hope to welcome you back to Pattaya very soon. Best regards, Jeerapong Hantulah Resident Manager More 

Melbourne, Victoria, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have written numerous reviews on the Mercure Hotel. The reason for this is that I won't stay anywhere else because of the staff, in which they are not staff to me but as we say in Australia "Great Mates" that's how they make you feel. There's not much more I can say that I haven't already written in previous... More 

Helpful?
Thank Justin K
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Justin K, Many thanks for your compliment and we were pleasure having you here. we look forward to welcoming your next visit. Best regards, Jeerapong Hantulah Resident Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range: $39 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#28 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
#34 Best Value Hotel in Pattaya
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