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Mercure Pattaya Hotel

Overview
484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150 Thailand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
About
Description
Mercure Pattaya Hotel is a 4 star Accor Hotel. With 247 rooms that offer elegant functionality & style, we ensure your stay is both comfortable and memorable. Our rooms are equipped with Wi-Fi connectivity, More in-room satellite & cable TV, stocked mini bar & in-room safe. Pets up to 10 kg are allowed in the hotel with a maximum of 2 pets per room charged at THB 500 per night. Located in Central Pattaya, the beach, shopping centers, restaurants and entertainment districts are within walking distance from the hotel. The Hotel features a large outdoor swimming pool & toddler’s pool (with some water slides & shower curtains for children), a gym & massage services for relaxation. Our new outlet, Aqua Pool Bar & Club offers an all-day dining café which serves various cuisines, a premium French Bakery, a dedicated kids club with PS4, board games, TV & more, full day planned activities by our Activities Manager, Fit Park with Sports Equipment's & an Open Air Projector for entertainment Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Spa
Air Conditioning
Babysitting
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
247
Price range
$42 - $76 (Based on Average Rates for a Standard Room)
Also Known As
Accor Hotel Pattaya
,
Mercure Pattaya
,
Mercure Hotel Pattaya
Location
Thailand > Chonburi Province > Pattaya
Nearby
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Reviews & more
1,413Reviews
792Photos
20Q+A
100Room tips
Traveler rating
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Show reviews that mention
Looking at brand accor, we selected this hotel. We stayed for 3 nights, the hotel was decent, the staff was very kind and helpful, we good a very good deal so we selected this hotel.
On the very last of checkout large groups from India we're checked in, the hotel got really crowd
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Rooms were basic with all necessary facilities. Bathrooms need a lot of improvement. Lot of activities to pass your time, inspite of it not being a resort. Breakfast can be better. Location is convenient to walking street and many restaurants. A 7-11 is about a 100 mtrs away..
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Response from MercurePattaya, General Manager at Mercure Pattaya Hotel
Responded 1 week ago
Dear cpurohit, Thank you for taking the time to give us your kind feedback. We appreciate the scores you have given to our hotel regarding your stay here. Your scores will be passed down to our affable staff. I am certain that this will act as a motivation for them to continue striving for better and higher level of quality service. I am truly sorry to hear regarding the breakfast issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the breakfast has been conveyed to our Food and Beverage Manager and our Executive Chef, who are taking the necessary actions in order to improve the dining experience and the quality of the buffet. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Jagan Lacsher General Manager
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Small and tidy rooms. Improvement must be done for towels and napkins. Have 2 swimming pool for kids and adults. good breakfast and Veg lunch also. It's near a shopping mall which is very well connected to main road. Polite staff and good service is remarkable,
Read more
Response from MercurePattaya, General Manager at Mercure Pattaya Hotel
Responded 1 week ago
Greetings from Mercure Pattaya Hotel! Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager
Read more
The toilet is very small and old tilesThe room is bigWe ask for 2 key cards/room and they said they dont have any cards because they're fully bookedWe walk for 5 mins to get into main road Near the walking street about 10-15 mins walk
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Review collected in partnership with Accorhotels.com
Response from MercurePattaya, General Manager at Mercure Pattaya Hotel
Responded 3 weeks ago
Greetings from Mercure Pattaya Hotel Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided. I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback has been conveyed to our managers, who are taking the right action necessary in order to achieve optimum guest satisfaction. I am sincerely sorry missing this opportunity to surpass your expectation and for the events that prevented you from fully embracing your experience in Thailand. At Mercure Pattaya, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Mercure service. Yours sincerely, Jagan Lacsher General Manager
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Great location, great staff and brilliant value for money would stay again. Food and pool is amazing. The hotel is situated just behind avenue on 2nd road. House keeping staff was really good even cleaned my room at 17:00hrs due to a lazy day in
Read more
Response from MercurePattaya, General Manager at Mercure Pattaya Hotel
Responded 3 weeks ago
Greetings from Mercure Pattaya Hotel! Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager
Read more
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMercure Pattaya Hotel
The Room at the Mercure Pattaya Hotel
Professional photo exclusively commissioned by TripAdvisorMercure Pattaya Hotel
The Room at the Mercure Pattaya Hotel
view from the balcony
Previous
Hi are you allowed to bring a girl back to your room without charge thanks in advance
Why will you even ask this on the wedsite???
0 votes
Planning stay in mercure in July end.how far is it from beach and walking street..is there any hotel tuk tuk service to drop guests to nearby places..
Hello. A bit far from walking street, lets say 20mins walking distance. From the beach maybe 5. Theres a service yes bringing you to the nearest beach and shopping mall.
1 vote
is this hotel friendly!!
This hotel is too friendly. You can hear the loud talk of the Chinese and Indian families and groups right in your room. They wake you up many times by talking loudly in the corridors and by banging their doors. Stay away from this hotel.
1 vote
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Le Club Lounge? The official description of the hotel on Trip Advisor mentions they have a Le Club Lounge. Is it still there and what benefits are included for Accor platinum members? Thanks
This hotel have no Le club lounge for the members
1 vote
Show all answers
Dog Friendly Hotels in Pataya
No idea . Ring hotel for check.
0 votes
Previous
"They do offer adjoining rooms ,"
"Hotel is good for relax and nightlife"
"stay furthest from the pool."
"Would recommend a room with view to the pool. Especially the corner room because it has a larger balcony which runs around the corner."
"Poolside always provides daily entrainment"
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