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Mercure Pattaya Hotel

1,321 reviews
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Traveler (535)
Room & Suite (156)
Pool & Beach (115)
Overview
  • Excellent37%
  • Very good40%
  • Average16%
  • Poor5%
  • Terrible2%
Travelers talk about
“aqua bar”(14 reviews)
“walking street”(89 reviews)
“swimming pool”(66 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,321)Write a Review
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All reviewsaqua barwalking streetswimming poolaccor hotelscorner suitethe general managerbbq buffetfamily roomshuttle serviceconstruction noisebuilding workfree shuttleshopping mallgreat poolexcellent hotelmain roadexcellent stay
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1 - 5 of 968 reviews
Reviewed yesterday

An oasis just far enough from the chaos. Staff are always welcoming and we got upgraded to a corner room which has great additional space. Rooms are clean, showing their age a bit but I believe they are renovating. Makeover of the bar is an...More

Thank Taggart N
Reviewed 3 days ago

I had been to the Mercure for dinner several times and hadn’t been too impressed, so when my friend invited me to breakfast, I wasn’t looking forward to it. The Mercure didn’t let me down, it was very “ordinary” as expected. Several times they ran...More

Thank woww323
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded yesterday

Dear woww323, Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided and quality of food I am truly sorry to hear regarding the breakfast issues you have...More

Reviewed 1 week ago

The room and bathroom were kept spotlessly clean, though a little dated. The staff were very helpful throughout my stay at the hotel. The hotel location is just one street back from Second Road, there is a short cut next to the hotel across the...More

Thank Freoshocker
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded yesterday

Dear Freoshocker, Greetings from Mercure Pattaya Hotel Thank you for taking the time to give us your kind feedback. We appreciate the scores you have given to our hotel regarding your stay here. Your scores will be passed down to our affable staff. I am...More

Reviewed 1 week ago via mobile

Had a perfect holidays with amazing hotel and its amenities. The hotel staff was very helpful and Kun Tim made our stay very pleasant and comfortable. He with his amazing team made sure that we recieve the best of experience.More

Thank Himalaya K
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded yesterday

Dear Himalaya K, Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I...More

Reviewed 1 week ago

Check in is supposed to be at 2.00pm. We arrived at 3.30pm and were told that there was no room available, so we had to wait until 4.00pm until we were finally handed our room key. We went to our room to find the door...More

Review collected in partnership with Accorhotels.com
2  Thank ricklA5280BZ
Response from MercurePattaya, General Manager at Mercure Pattaya HotelResponded yesterday

Dear ricklA5280BZ, Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided. I am truly sorry to hear regarding the several issues you have experienced during your recent...More

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123456194
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$24 - $70 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Pattaya
#22 Spa Hotel in Pattaya
#29 Luxury Hotel in Pattaya
#30 Romantic Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$24 - $70 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Pattaya
#22 Spa Hotel in Pattaya
#29 Luxury Hotel in Pattaya
#30 Romantic Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (535)
Room & Suite (156)
Pool & Beach (115)
Dining (76)
Hotel & Grounds (332)
Family and Play Areas (23)
Bathroom (22)
Business Center & Event Rooms (2)
Questions & Answers
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Mark H
January 10, 2018|
Answer
Response from Massimo G | Reviewed this property |
Mark the hotel Mercure pattaya is friendly. Only problem is an hotel with Indian and Chinese groups, so all the efforts are to manage those customers. That’s why I changed, If you mean Mercure pattaya ocean wiew, soi 1 are... More
0
Votes
Google Translation
ThaiTeacherBangkok
August 4, 2017|
AnswerShow all 2 answers
Response from Tom L | Reviewed this property |
This hotel have no Le club lounge for the members
1
Vote
garyelliott11
July 12, 2017|
Answer
Response from Phil E | Reviewed this property |
No idea . Ring hotel for check.
0
Votes
Room Tips
"Corner rooms have a huge balcony, try and get a pool view room"
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"Rooms facing the pool otherwise it’s the car park!"
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"Higher rooms are a little quieter"
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"Rooms facing the pool on higher floors are really nice."
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