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InterContinental Pattaya Resort

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437, Phra Tamnak Road, Pattaya 20150 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$129
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Traveler (2431)
Room & Suite (1028)
Pool & Beach (350)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Pattaya Resort
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 726 hotels in Pattaya
Location
Cleanliness
Service
Value
Travelers' Choice
InterContinental Pattaya Resort is located on a cliff headland, overlooking the Gulf of Thailand, with just less than 2 hours drive from Bangkok. The resort enjoys a beachfront location with unsurpassed views to Koh Larn (Coral Island) and beyond.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Bottled water
Iron
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
1624Reviews63Q+A100Room tips
Traveler rating
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Popular mentions
Phunphimp C wrote a review Jun 14
Bangkok, Thailand41 contributions7 helpful votes
Room - Ocean View Terrace Suite: No turndown service for suite? not sure if it's the usual practice for this hotel. Also, don't expect much for the ocean view - it's more of pool/garden view with ocean in the distant background. - Resort Classic Ocean View Room: located on 4th floor of the main building, the ocean view from this room was much better than the ocean view suite, though the room itself was pretty basic. Food - Breakfast buffet had limited choices and average quality. - Food at Infiniti restaurant also had limited choices and not good in general. We dined there twice during our stay (as it was the only restaurant opened). The Angus beef burger was overcooked and the 48hrs short rib was chewy. For the price they charged, I expected the food to be much better. Service - Understaffed in the Club lounge. Overcrowded. Took about half an hour to get the drinks during cocktail hours. Overall I left the hotel feeling neutral - nothing memorable, nothing bad. No urge to return to this property even with promotional packages and our Ambassador benefit.
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Date of stay: June 2021
Location
Cleanliness
Service
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Response from InterContinental Pattaya, Owner at InterContinental Pattaya Resort
Responded 3 days ago
Dear phunphimp, Thank you for choosing to stay at InterContinental Pattaya Resort and taking the time to review on TripAdvisor. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted, in an attempt to correct and improve our hotel services. We appreciate your feedback, and we hope to have another opportunity to serve you in the future, and if we can be of assistance to you, please contact us at icpattaya@ihg.com Warm regards, The Management InterContinental Pattaya Resort
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Savanya Kaikaew wrote a review Jun 6
6 contributions
+1
ได้จองห้องพักโดยใช้ point ของสมาชิก InterContinental​ไปและได้ request ขอ early check in พร้อมทั้ง birthday trip โดยปีที่แล้วได้เข้าพักที่ holiday in ระยอง ซึ่งเป็นเคริอเดียวกันแต่รู้สึกว่าพิเศษกว่ามาก มีเค้กวันเกิดตั้งไว้ในห้องให้ แต่ที่นี่ InterContinental​ Pattaya ไม่ได้รับในสิ่งที่ request ไป เปิดเข้าห้องเราคิดว่าต้องเจอ surprise หรือ เค้กวันอกิดวางไว้แน่ๆแต่ก็ไม่มีจนกระทั่ง check out กลับบ้าน บอกเลยงยว่าเฟลมาก สิ่งที่2ที่ไม่ประทับใจคือในห้องเหม็นอับมาก เหม็นจนต้องเอาAroma ในรถยนต์ของตัวเองมาวางไว้เพื่อบรรเทาอีกที โดยรวมๆแล้วพักครั้งนี้ไม่ประทับใจเลย รู้สึกว่าถ้าเทียบรร.ในเครือทั้งหมด holiday inn ทำได้ดีกว่าทั้งในกรุงเทพและต่างจังหวัด
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded 1 week ago
เรียน SavanyaP1 ทางโรงแรมอินเตอร์คอนติเนนตัลพัทยารีสอร์ท ขอขอบพระคุณที่ให้เกียรติเข้าพักที่โรงแรมของเราเนื่องในโอกาสพิเศษวันคล้ายวันเกิด ทีมผู้บริหารตลอดจนพนักงานทุกคน ขออวยพรให้ท่านมีความสุข สุขภาพสมบูรณ์แข็งแรง คำติชมของท่านเราจะนำไปเป็นการปรับปรุงพัฒนาการบริการ และสิ่งอำนวยความสะดวกต่าง ๆ ในรีสอร์ทอย่างต่อเนื่องให้ดียิ่ง ๆ ขึ้นไปหากท่านมีข้อคิดเห็นต้องการติชมในด้านอื่นๆ สามารถติดต่อมาทางรีสอร์ทได้ที่ icpattaya@ihg.com ขอขอบคุณท่านอีกครั้งสำหรับคำติชมอันมีค่ายิ่ง และหวังเป็นอย่างยิ่งว่าทางรีสอร์ทจะได้มีโอกาสต้อนรับท่านในโอกาสต่อไป ขอแสดงความนับถือ ทีมผู้บริหารโรงแรมอินเตอร์คอนติเนนตัลพัทยารีสอร์ท
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Aof wrote a review Jun 3
Bangkok, Thailand1 contribution
I have to book for my sister's birthday trip here,we stay for 3 days and 2 nights (check in 26-28 May)and this is my frist time here for intercon pattaya but i have to visit another hotel of intercon i feel very happy when i come here nice staff good services and everyone have a good takr care of us and especially for me during stay at the hotel i have to work and meeting always staff team has been offers me to use bussiness lounge to join meeting,they so nice staff(K.ton,K.palm,K.Thancha,K.Aiw,K.Bella,K.Dear,K.Best) and all of trainee team they so good service and good team to take care of me and my sister,am so happy and we will back here soon.
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Date of stay: April 2021Trip type: Traveled with family
Room Tip: Not at all,everythings perfect
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Response from InterContinental Pattaya, Owner at InterContinental Pattaya Resort
Responded 2 weeks ago
Dear Venture44015110710, Thank you for taking your time to share your wonderful review. We would be delighted to share your feedback with the entire team, especially our Club InterContinental benefits, the true hospitality service provided by Khun Ton, Chief Concierge, Khun Plam, Club Supervisor and her team in Club Lounge. Club InterContinental® is where service hits the mark at unprecedented levels with our elegant and spacious Club Rooms and Villas, beachfront Club Lounge and whole host of thoughtful Club Privileges. Our Club InterContinental experience is a blend of intuitive service, exclusive benefits, unparalleled luxury, stylish signature décor and enhanced thoughtful amenities, featuring assistance and guidance from your personal butler, as well as private check-in and -out convenience. Your review makes us very proud and is a big motivation for all of us at InterContinental Pattaya Resort. We look forward to welcoming you back, hopefully in not too distant future. Kind regards, The Management InterContinental Pattaya Resort
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Manuschanok S wrote a review May 2021
Bangkok, Thailand14 contributions4 helpful votes
+1
I booked directly with hotel, got an impressive and valuable! Got an upgraded to Club Tropical Terrace Suite. Complimentary resort credit of THB 3,000 net per night for Food and Beverage, Minibar, In-room Dining and Laundry service, daily breakfast for two.Inclusive of Club InterContinental® benefits like TWG afternoon tea daily, evening cocktails with premium spirits and wine daily at Club Lounge.Also got complimentary use of the meeting room two hours per day but finally 8 hrs. as Club Lounge staffs arranged it. Great service mind and very helpful staffs, especially Club Lounge staffs K.Ton ,K.Palm ,K.Thancha, K.Aiw, K.Belle , K.Dear,K.Best and all trainees.Also Infiniti Resturant staffs K.Chatchawal ( the guy with glasses ) who always have a great service. The room are big, clean and nice.Bed and pillows are very comfortable. Amenities from HARNN which is good. Breakfast and afternoon tea are fine ( we had bf & afternoon tea at Club Lounge ) Complimentary cocktails and wine at Club Lounge is a must.Food at Infiniti restaurant are good, we got a birthday cake from hotel too. Due the Covid situations, we didn't have a chance to try on other hotel service like swimming pool, spa or gym. I highly recommend to booking directly with hotel for the greatest offer, you will love this hotel!!
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Selects second floor for Club Tropical Terrace Suite
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Response from InterContinental Pattaya, Owner at InterContinental Pattaya Resort
Responded 3 weeks ago
Dear manuschanoks, Thank you for taking your time to share your awesome review on TripAdvisor. We would be delighted to share your feedback with the entire team, especially our Club InterContinental benefits, the true hospitality service provided by Khun Ton, Chief Concierge, Khun Plam and her team in Club Lounge, Khun Chatchawal, Restaurant Supervisor. Club InterContinental® is where service hits the mark at unprecedented levels with our elegant and spacious Club Rooms and Villas, beachfront Club Lounge and whole host of thoughtful Club Privileges. Our Club InterContinental experience is a blend of intuitive service, exclusive benefits, unparalleled luxury, stylish signature décor and enhanced thoughtful amenities, featuring assistance and guidance from your personal butler, as well as private check-in and -out convenience. Your review makes us very proud and is a big motivation for all of us at InterContinental Pattaya Resort. We look forward to welcoming you back to this wonderful beach oasis, hopefully in not too distant future. Kind regards, The Management InterContinental Pattaya Resort
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Dobby072 wrote a review May 2021
3 contributions3 helpful votes
This hotel is always comfortable. However, this stay was limited in Covit-19. I couldn't use the pool and restaurant. This time we added lounge access, so we could use the private lounge for breakfast and light meals. The service in this lounge is excellent. The response of Ms, Thanachanok the lounge staff, is very good. Her hospitality was excelent. We had a very happy stay. Thank you very much. Dobby072
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Ocean View Suite
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Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded May 14, 2021
Dear Dobby072, A very warm welcome back to InterContinental Pattaya Resort and thank you for taking your time to share your awesome review. We were delighted to hear that you had a memorable stay, the service and facilities in our resort were exceed your expectation especially the true hospitality service provided by Thanchanok, Club Butler and her team. Thank you once again for this encouraging comment. We look forward to see you again soon. Best wishes, The Management InterContinental Pattaya Resort
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PRICE RANGE
$95 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton pattaya hotel pattaya, pattaya sheraton, sheraton pattaya resort
FORMERLY KNOWN AS
Sheraton Pattaya Resort
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
156
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Frequently Asked Questions about InterContinental Pattaya Resort
Which popular attractions are close to InterContinental Pattaya Resort?
Nearby attractions include Pattaya City Sign - Viewpoint (0.2 miles), Khao Phra Tamnak (Khao Phra Bat) (0.5 miles), and EasyKart (0.4 miles).
What are some of the property amenities at InterContinental Pattaya Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Pattaya Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Pattaya Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Pattaya Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to InterContinental Pattaya Resort?
Conveniently located restaurants include Maharani, Caprice Restaurant & Bar, and Elements.
Are there opportunities to exercise at InterContinental Pattaya Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does InterContinental Pattaya Resort have an airport shuttle?
Yes, InterContinental Pattaya Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Pattaya Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Pattaya Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Pattaya Resort?
Many travelers enjoy visiting Huay Yai Temple (8.4 miles).