Pathetic service, Air conditioner is not working rooms are gud but service is very pathetic Room service are not picking phones , staff attentiveness is zero overall experience is very bad I have not checked the till now I will tell about food later but till now my experience is bad
The hotel is in a great location basically across the road from the beach and at the bottom of soi 3 i think. Hotel and room very clean, the staff very helpful and friendly, swimming pool and gym good too. There is a good chilled out vibe about the place. Breakfast decent. I would highly recommend staying here. See you next year hopefully :)
Started with no pick up at airport,after stating that someone would be there with a name board,there wasn’t even anyone there with an “A one” name board complete shambles,then where you quarantined is in another hotel not far from main hotel,but then you have to check in again after quarantine,doesn’t happen anywhere else in Thailand 🇹🇭,then I was greeted with a construction site,reception is under sheets,nothing there just builders,then while I was at the very insufficient pool,they started smashing down a wall rubble everywhere,the staff were amazing and it’s really not there fault,I had ALOT of bookings here for this year not anymore,check before you book this building site
My wife and I stayed for a week recently and were very impressed with the hotel. Location is great right on the beach, near shops, bars & restaurants etc. Service was friendly and very efficient. Breakfast was the usual good buffet. The room was clean and serving by staff really good. They take Covid measures very seriously which was very reassuring. We would certainly recommend this hotel.
We stayed at A One The Royal Cruise for four nights in January 2022. The hotel is not brand new, but relatively new and modern. It’s very clean, and the daily room service is great. The staff is very accommodating - for situations which I’ve seen many other hotels be less willing to help - like late checkout. The breakfast is great with sufficient variety, and the staff is very conscious of Covid risk. All in all, A One the Royal Cruise was a great choice for our stay in Pattaya.
A well managed ,clean and luxurious hotel ,clean rooms,deluxe linens and towels.Free breakfast with a smile from a very professional staff.All service staff are very friendly and helpful.I can nothing but recommend this Hotel when in Pattaya.
I stayed at the hotel on July 2 - 5 , 2021 for 4 nights , Thanks for special rate offer from Khun Bank" , above all.. I am so appreciated for outstanding services, from the 1St second I can feel beyond service mind from all staff, Security is the first man whom warm welcome to me and he took me to the reception , at the reception all staffs is very warm services with Thai sincerely smile, especially Khun "Cho" GSA. and thanks for all beyond service mind from Housekeepers because I touched to attentiveness from HK. staff everytime after I gone back to the room. Thanks for always great services from every staffs, thanks for Khun Bank he is the nice guy that aways asked me how bout everything in The Hotel , If I go to Pattaya again I will definitely come back to stay here again. However I think it will be better If there is a room service menu in the room. Big Thanks Jakkrit Wattanavisak (Jay) Room No. 1719 July 2-5 , 2021…
I’m impressed by the services of the people at the hotel from the front desk , room service, and restaurant and bar. Friendly, polite, and kind. This is the first time I stayed at the hotel, but will not be the last time. I’m grateful to get an upgrade to A-One Royal Cruise Hotel (my original booking was for A-One Star Hotel which is under renovation. I like everything here - the room is big and beautiful with decorations like being in a cruise vacation. One of the good experiences ever. Ocean view from the balcony and the beach is just a few steps away. Plus, 3 swimming pools to choose from and one of the best gyms in Pattaya. It was a happy weekend.
A great place to explore the city, it's a very centrally located. The beach is just a short walk from the poolside of the hotel. The rooms were fine and the staff is courteous. A typical tourist friendly family hotel.
Very nice hotel with good location.We spended all day at Fat Coco because its nice.🥰 Around hotel have convenience store its easy by walk.Malibrew Restaurant had good taste (Malibrew beer and Pizza).And I have got good service from staff here.They have service mind.Exspecailly Mrs.Nareerat from front desk.She had good service with smile.I really like this hotel.