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Centara Grand Phratamnak Pattaya

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Traveler (654)
Room & Suite (446)
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Overview
  • Excellent57%
  • Very good22%
  • Average12%
  • Poor5%
  • Terrible4%
Travelers talk about
“rooftop pool”(32 reviews)
“big aquarium”(4 reviews)
“au bon coin”(4 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Centara Grand Phratamnak Pattaya
Offers & Announcements: Free breakfast & dinner
Hotel deals
Offers from Centara Grand Phratamnak Pattaya
Offers & Announcements: Free breakfast & dinner
Hotel deals
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Reviews (572)
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353 results
Traveler rating
206
64
40
26
17
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Time of year
LanguageEnglish
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206
64
40
26
17
Show reviews that mention
All reviewsrooftop poolbig aquariumau bon coinfront office managerbeautiful hotelshuttle bustop floorocean viewthe general managerreception staff arethe hotel offersquiet locationcentral festivalwalking streetruffinocentaralobby
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1 - 5 of 353 reviews
Reviewed 1 week ago

I booked the sea view room, but it's blocked by old building almost half of the sea. The room was very smelly. Bidet shower didn't work till the hotel replaced upon request with the used one, and water spread around the floor. The light at...More

Review collected in partnership with Centara Hotels & Resorts
Thank Bhumi P
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 3 days ago

Dear Bhumi P, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate...More

Hotel's Favorite
Reviewed June 23, 2018

The staff at this hotel were exceptional. They were always willing to help, and are a credit to the Centara brand. The hotel itself was lovely, and the room was clean and decent. The pool, restaurant, and lobby are all excellent as well.More

Review collected in partnership with Centara Hotels & Resorts
Thank chris p
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded June 24, 2018

Dear Chris, Greeting from Centara Grand Phratamnak Pattaya. Thank you for your positive comments. We love the way you describe our services and facilities. We are delighted to hear that our team made such impression. Our team is to deliver personal services to every guest...More

Reviewed 1 week ago

1) I and my friends arrived at the hotel around 5pm but the room WAS NOT ready yet!!!. 2) The hotel is huge (hundreds of rooms) but there are parking spaces available for like only 10 cars!!! . 3) I and other guests were forced...More

Review collected in partnership with Centara Hotels & Resorts
Thank b0bby132
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 1 week ago

Dear b0bby132, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention...More

Reviewed 1 week ago via mobile

Booked 2 nights at the Centara Grand Phratamnak for our anniversary. Requested twice for a little surprise for my significant other and was given the option of a “honeymoon setup” through the phone by one of your staff to which I had agreed on. Upon...More

Thank MosW11
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 1 week ago

Dear Guest, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention...More

Reviewed 2 weeks ago

I have made reservations online and the room types that I've booked ( Premier Deluxe and Deluxe Suites) for 27-29 July. We have checked in late on 27 July and realized that the rooms are not the same with the photos they put in hotel...More

1  Thank _palita_v
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 2 weeks ago

Dear palita_v Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Shuttle Bus Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$75 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Trendy Hotel in Pattaya
#21 Bay View Hotel in Pattaya
#26 Romantic Hotel in Pattaya
#37 Ocean View Hotel in Pattaya
#45 Quiet Hotel in Pattaya
#59 Great View Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$75 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Trendy Hotel in Pattaya
#21 Bay View Hotel in Pattaya
#26 Romantic Hotel in Pattaya
#37 Ocean View Hotel in Pattaya
#45 Quiet Hotel in Pattaya
#59 Great View Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (654)
Room & Suite (446)
Dining (180)
Pool & Beach (145)
Amenities (106)
Family and Play Areas (5)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
chris-di-tour
May 30, 2018|
AnswerShow all 3 answers
Response from Rossarin P | Property representative |
Dear Chris-di-tour, Thank you for your question. Our club lounge in the new building is not yet opened for service. We are giving a final touch to have it launched within this year. However, our rooftop bar and Ruffino... More
1
Vote
ramniwas d
May 4, 2018|
Answer
Response from Rossarin P | Property representative |
Dear Ramniwas, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your question. The hotel do not have the escorts service provided nor did we support it. However, as a hotel policy, we do not charge the... More
0
Votes
somaya f
October 11, 2017|
AnswerShow all 2 answers
Response from Rossarin P | Property representative |
Dear Somaya, Greetings from Centara Grand Phratamnak Pattaya! We do not provide the transfer and access to Centara Mirage. Best regards, Tatiana
0
Votes
Room Tips
"good hotel"
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"If you do stay, make sure you stay in the new building, the old building is a dive."
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"The rooms on the front of the hotel have partial views of the ocean over the top of the buildings opposite."
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"Sea view rooms on higher floors."
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