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LK The Empress

Traveler (699)
360
Panoramas (9)
Room & Suite (344)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room service
Free parking
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Ocean View
HOTEL CLASS
661Reviews
873Photos
35Q+A
100Room tips
Traveler rating
  • 225
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  • 89
  • 27
  • 45
Time of year
Traveler type
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  • English
Popular mentions
Very poor Wi Fi connection. I asked the management many times to repair. They sent unqualified and not english speaking personel. In our room at the seefront, we could not surf on the internet. The management failed to help us.
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Response from LK_Management_Team, customer service team at LK The Empress
Responded today
Dear Edmond D Thank you very much to stay and gave a review for us during at here. We really sorry that you were unsatisfied with our wifi signal. Please accept our sincerest apologies again. Your complaint was the best keyword to run the hospitality industry. Something if we can instantly improve, we do it now. Please give us a chance to service for your next coming. Warmest Regards , Customer Service Team
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This is an excellent location. Close to all the things you go to Pattaya for. I took a huge garden suite and its wasn't too pricey. Good service all the time and bar and restaurant and convemnience shop were perfect. Taxis, massage, beer bars and shops all very close. And the
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Response from LK_Management_Team, customer service team at LK The Empress
Responded 1 week ago
Dear John J Thank you for your stay at the hotel and sharing stories on the site of the famous Trip Advisor. Our hotel staffs feel very pleased to satisfy that we successfully meet your needs during stay with us. We are extremely happy to keep the standard of service what you impressed and very pleased to offer a new service to ensure you a pleasant stay in our hotel even more and looking forward to see you next year. Sincerely Yours , Customer Service Team
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Rooms are very well equipped and still in good shape, as well as clean, tidy and all this at a fair price. The hotel scores with its very good location in the first line overlooking the sea. With only a few steps you are on the beach where you can dig with your bare feet in the
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Response from LK_Management_Team, customer service team at LK The Empress
Responded 2 weeks ago
Dear Sepp-Reisen Thank you for your stay at the hotel and sharing stories on the site of the famous Trip Advisor. Our hotel staffs feel very pleased to satisfy that we successfully meet your needs during stay with us. We are extremely happy to keep the standard of service what you impressed and very pleased to offer a new service to ensure you a pleasant stay in our hotel even more and hopefully we can get a favor from you to stay again at LK The Empress. Warmest Regards , Customer Service Team
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+3
We stayed with zero expectation as we were looking for good budget hotel. But to our surprise, we found this property as it was promised on its website, quite impressive , elegant clean lobby with complimentary tea and coffee available. The check in staff was not very friendly
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Response from LK_Management_Team, customer service team at LK The Empress
Responded 4 weeks ago
Dear SUSHILCHOUBAY Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We greatly appreciate your comments about our room and facilities. On the contrary ,by telling us what you don't like and needs to be improved, you are helping us deliver great customer service to our other guests in the future. We do hope that you will allow us the opportunity to serve you again next time. Warmest Regards , Customer Service Team
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Despite reading some negative reviews about the staff, I found they were very nice overall from the front desk to housekeeping. The hotel and rooms are showing some wear, but the overall quality and cleanliness are decent. Breakfast had different items each day so that was
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Response from LK_Management_Team, customer service team at LK The Empress
Responded Feb 12, 2019
Dear NH225 Thank you very much for choosing to stay at LK The Empress and for the time that you have taken to write a review.It is always a great pleasure to receive both positive and negative comments. Your feedback have been shared with the team. We look forward to the next pleasant opportunity of welcoming you back. Warmest Regards , Customer Service Team
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorLK The Empress
The Grand Empress Suites at the LK The Empress
Professional photo exclusively commissioned by TripAdvisorLK The Empress
The Grand Empress Suites at the LK The Empress
Professional photo exclusively commissioned by TripAdvisorLK The Empress
The Studio City View at the LK The Empress
Professional photo exclusively commissioned by TripAdvisorLK The Empress
The Grand Empress Suites at the LK The Empress
Professional photo exclusively commissioned by TripAdvisorLK The Empress
The Grand Empress Suites at the LK The Empress
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12345668
I also stayed in a Beach front room, above the reception and food area... yes nice but much more expensive, personally i wouldn't do it again as a pool view is just as good...
0 votes
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It will all depend on the occupancy of the hotel at that time. July and August are top months because in many European countries it's summer holiday. But the hotel has a room to store your luggage when rooms are not available at 10 am. I think check-out for guests is around that time, so rooms need to be cleaned first.
0 votes
Can i get halal food in this hotel
Is it "Guest" friendly or if i book a room for 2 hotel wont ask me if i bring a gues later in night ?
U can sneak someone in through the seven eleven lol But you are allowed one guest in the room
1 vote
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1234567
"Try stay ground floor. Rm 3120"
"Rooms on the higher side are quieter...also ask for beach view."
"most of the rooms are good but try to get one facing the trees and not the soi. It is much quieter."
"pool side rooms are best"
"We didn't select a room with a view. If I were to stay again, I would make sure of that... and request slippers!"
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12345620
PRICE RANGE
$67 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lk the empress hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
100
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