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LK The Empress

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#45 of 422 Hotels in Pattaya
Certificate of Excellence
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LK The Empress
LK The Empress
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433 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is awesome, very clean and elegantly decorated. the location is perfect, and the rooms are super-comfortable. The only problem is that the staff (mainly the female staff) DOES NOT KNOW HOW TO TREAT THEIR CUSTOMERS! They were very rude, lied to me several times and left me with a very bad feeling about my stay. It's a big... More 

Helpful?
Thank liorb363
New Delhi, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was nice and spacious with modern amenities. The great part is that there is a family mart and an ATM in the hotel itself. It has Victorian type decor and a little dated. The location is very good. Breakfast spread is good. Concierge staff is good. Funny incident: after a long day I wanted to take a shower... More 

Helpful?
Thank MickyBlueIce
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear MickyBlueIce Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive your kind remarks about all... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

beautiful hotel, rooms are well equipped and really clean, tough to fault this hotel. The elevator to floor 9 ,the button doesn't light up and won't always go to your floor ,but thats the only compliant , thats how nice this hotel is. Right by the beach and breakfast bar is one of the best I've had.

Helpful?
Thank Peter W
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Peter W Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back.... More 

London, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Helpful staff and the check in and check out is quick. The housekeeping staff are wonderful, always there to help you. The bell boys are fantastic and friendly. breakfast is good and plentiful. Air conditioning is good and you need good air conditioning in Pattaya. In general this is a good hotel with a beach front.

Helpful?
Thank TissaSilvalondon
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear TissaSilvalondon Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive... More 

Sentosa Island, Singapore
Level Contributor
21 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

Love the Victorian decor. It's a little dated but still good. Nice location and reasonably priced. 1 joiner allowed. Pool is nice and the breakfast is reasonable. WiFi is OK too. Bed is large and comfotable

Helpful?
Thank roddeventer
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear roddeventer Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. With... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just my bad luck. As of this date a new high rise is being built down the street so from 9-5 daily there is pile driving activity. Hotel did not offer any adjustment or sympathy. Toilet wouldn't flush reliably. Shower temp was a bit difficult to adjust. Breakfast not as nice as it used to be. No bacon, and that's... More 

Helpful?
1 Thank Don W
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Don W Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. Although hearing negative feedback is never pleasant, your comments are important to the success of our organization. Once again we are sincerely apologies for not having delivered a perfect experience for you. We... More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel is bit old now. Not that clean anymore. construction loud noises during the night, Would not stay for 3rd time. location is good, on the beach. Close to shopping centers and small shops. staff is good and cooperative.

Helpful?
Thank Arvind G
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Arvind G Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. Looking forward to see you on your next vacation. With Warm Regards ,... More 

Thames, New Zealand
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in quite a few hotels in Pattaya and this would be one of my favourites. Ladies at reception were very nice and helpful. Room was large and clean we looked down onto pool . Which was also very clean. It is also in a good location not far from beach .The breakfast has a huge amount of choices both... More 

Helpful?
Thank NZVICKI
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear NZVICKI Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. With... More 

New Delhi
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated right on the beach road, Just a km away from walking street, this Hotel is right next to Mike shopping mall. You get a great feeling as soon as you enter the reception area as you see the grand décor. The Reception staff was helpful to provide us rooms by 12 noon, even though the check-in was at 2... More 

Helpful?
Thank sandeepsab
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear sandeepsab Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My 7th stay in the same hotel sums it all. The best Hotel in Pattaya, staffs are amazing, the location is exceptional. Taxi are standby outside the hotel, massage service is available upon request at the counter.

Helpful?
Thank Nitin C
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear nchamroo Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. With... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
LK The Empress Restaurant
LK The Empress Restaurant
Cuisines: Asian, Thai, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range: $62 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lk The Empress Hotel Pattaya
Hotel Style:
#36 Luxury Hotel in Pattaya
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