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Shangri-La Hotel, Chiang Mai

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Shangri-La Hotel, Chiang Mai
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1,653 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Manila
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was fortunate to have been assigned a premier room. It was big! Breakfast was great. Location too. Walking distance to night market and points of interest. Nice swimming pool area and gardens though I didn't have a chance to swim.

Helpful?
1 Thank marilu-a
Great Falls, Virginia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Resort amenities in the heart of the city. Pool, fitness room, and spa. We were offered an up-sell to the club level that included a top floor room, the club lounge offering afternoon tea, happy hour, and breakfast. Gratis in-room coffee/tea and bottled water. Five minute walk to the Night Bazaar; 15 minutes to Warorot Market, and 20 minutes to... More 

Helpful?
1 Thank FlyingInternational
DC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was nice, but mostly because we stayed on the concierge floor, where there was access to a private lounge for meals and snacks. The rooms were nicer on that floor, and there were terrific hostess/concierges to help with anything you want. Open all day, you could skip meals outside the hotel, if you wanted to, but we wanted... More 

Helpful?
1 Thank rshindc
Beijing, China
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel for the family vacation. My wife and daughter really like this hotel, including the good room, great swimming pool, great services etc. also the location is good for the visitor and convenient for sightseeing in the downtown. I recommend this hotel to other visitors!

Review collected in partnership with shangri-la.com

Helpful?
Thank henryluan2016
Beringen, Belgium
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this is a perfect hotel. The service is excellent and the staff is very friendly. The rooms and the club lounge are outstanding. Excellent stay in a nice hotel. The beverages in the hotel a little to expensive for Chiang mai. We had a perfect stay in a nice hotel. The rooms are a little old fashioned but ok. The... More 

Helpful?
Thank gerritcc
Bangkok, Thailand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed there again for 3 nights in June. As a several returning guest I missed Shangrila special services (as I get it always in Manila). No welcome letter anymore, no room upgrade, breakfast buffet getting smaller with less varieties, evening buffet is not worth anymore (as in the past) to join. Noisy chinese guests disturb the atmosphere of Shangrila touch... More 

Helpful?
Thank AndreasBKK7
India
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Location : it is very well located near the city centre. its full of the most popular night markets just a stone's throw away. Staff : very courteous and friendly. super service. Food : the food was awesome. We ordered a bit of the room service and very great service and quality. The buffet breakfast was outstanding and all other... More 

Helpful?
Thank Bhavik68
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Bhavik68, I appreciate your comments regarding your recent stay with us and I am pleased you enjoyed your allocated room. Thank you for the highlight on our exceptionally amazing breakfast spread and appreciated you clarifying with the reader on the location of the hotel being closure to the night market and major tourist attractions. I do hope you will... More 

North Palm Beach, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Shangri La was Everything I could hope for. We were picked up at the airport and registered in our room. The Horizon Club is a must. The entire staff was welcoming and helpful with all wants. The spa was perfectly relaxing. We had a dinner for 18 people and the entire staff waited on our every request. The room... More 

Helpful?
1 Thank FHP55555
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear FHP55555, It was with great pleasure that I read your positive review of Shangri-La Hotel, Chiang Mai on TripAdvisor about your recent stay with us. On behalf of all our team members, we appreciated you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm... More 

Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights with several family members covering three generations from teenagers to 80. Everyone was very impressed with the facilities, the service, the breakfast, the health club, pretty much everything. The pool is a magnificent relaxing refuge, about 2 1/2 times the size of a standard lap pool with a curved architecture. You can still swim laps but they... More 

Review collected in partnership with shangri-la.com

Helpful?
2 Thank JohnM1961
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear JohnM1961, First of all, thank you a lot for being our guest and taking sometime to write such a lovely feedback! I am thrilled to read that you and your family had a wonderful stay with us. We really appreciate it and find it very helpful and motivating to receive such a review, which confirms us that our guests... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 5-nights at the Shang Chiangmai and it was a most enjoyable stay. Special shout-out to George, Horizon Club Manager, and his team for their professional service and hospitality. We were very well looked after - Thank you so much! The property is about a 10-min walk from the Night Market and the concierge team is always on hand... More 

Helpful?
1 Thank DNg0303
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear DNg0303, Thank you very much for sharing your recent feedback with us. I am pleased to read that you had a wonderful stay, and that you were particularly impressed with the service received from George and his team. I will certainly communicate your kind words to them. Thank you for mentioning on our super location. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $126 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Agoda, Shangri-La Hotels and Resorts, Hotwire, Odigeo, Cancelon, Expedia, Travelocity and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#11 Spa Hotel in Chiang Mai
#11 Family Hotel in Chiang Mai
#12 Luxury Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
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