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Shangri-La Hotel, Chiang Mai

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Shangri-La Hotel, Chiang Mai
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1,690 Reviews from our TripAdvisor Community

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Showing 1,366: English reviews
McLean, Virginia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Management should be very proud of its excellent team of knowledgeable well trained staff who were always on-hand to offer assistance with smiles. Top class hospitality service. The hotel convient in town location with beautiful in-house setting is an added plus, knowledgeable

Helpful?
Thank Sak K
Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been to a few hotels in chiang Mai, nothing to compare. It is more expensive then most hotels I was at but it is worth it! The service is excellent, huge lobby, nice pool area, friendly staff, good vibes. They just renewed the carpets in the hotel, so it gives a better feeling of new. Will come back... More 

Helpful?
Thank adigila
Las Pinas, Philippines
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed my first time stay in Chiang Mai because of the Shangri-la Hotel. Its location is mere walking diatance to the night market and the good eating places. Most drivers of public transportation know the place. The room given to me faces the front street, the view is ordinary. The room is spacious, bed was cozy, bathroom is big.... More 

Helpful?
1 Thank docsarsi
Austin, TX
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Front Desk - Spoke English very well, which we really appreciated! Staff - Extremely friendly. Rooms - Older, dated bathroom. Carpet was in the process of being updated. Food - Not included. Breakfast was about $20USD. Huge buffet - great if you are really hungry, but a bit pricey for a cup of coffee and toast (in Thailand). Overall -... More 

Helpful?
Thank CCKAUSTIN
San Diego, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here in October of 2015 as part of our honeymoon vacation. This is easily one of the best hotel experiences we have ever had. Here's a quick breakdown of my top likes and dislikes: Likes: - George at the Horizon Club was the nicest, most helpful person we were fortunate enough to meet on our... More 

Helpful?
1 Thank Bradford T
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Bradford T, Thank you for sharing a wonderful review of your last year stay at Shangri-La Hotel, Chiang Mai. I am happy that our Horizon Club accommodations accorded with exclusive privileges, breakfast and cocktail hours, dedicated club manager "George" and more, made your stay memorable. Inspiration is a key hallmark of Shangri-La brand, and we love to hear the... More 

Wuxi, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed from 8 August 2016 to 12 August 2016. Service were excellent. I am impressed by the housekeeping team. They were very passionate in what they do. We brought some of our bathroom amenities like shaver, toothpaste, etc. Chambermaids put a piece of white cloth on the vanity top and lay these items in a very... More 

Helpful?
1 Thank sawlee
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear sawlee, Thank you for your recommendation via TripAdvisor. I am glad to hear that you have enjoyed your Shangri-La experience. Please be assured that your encouraging compliment to our Housekeeping will be shared with them. At Shangri-La Hotels, safety & security cannot be compromised. Your patronage is greatly valued and I very much hope we may have the opportunity... More 

Xiamen, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

perfect combination of modern & tranditional, very nice service, comfortable & amazing room in 3/F with private balcony, delicious Sichuan cusine, unforgettalbe spa! strongly recommend for family / couple to stay

Helpful?
1 Thank XMNYvonne
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear XMNYvonne, Thank you for taking the time to post such a positive review following your recent visit to Shangri-La Hotel, Chiang Mai. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us. Thank you for highlighting on our delicious Sichuan Cusine at China Kitchen Restaurant and glad that you found the... More 

Singapore, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great experience, great service, friendly and helpful staff! The food was excellent and their Friday night seafood buffet was amazing! We easily walked all over and when we were tired the tuk tuks were right there!

Helpful?
Thank 523Mimi
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear 523Mimi, I am glad to read that you had a wonderful stay with us recently. I am pleased to learn that the staff looked after you extremely well, the food was amazing, and you were impressed with the Friday Night Seafood which is one of the most popular buffet in town. Our location is very convenient, easy to find... More 

Almelo, The Netherlands
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great experience with this hotel. Service is extremely good and thorough. Had contact with staff before arrival to get informed on excursions etc. Airport transfer was great. I recommend to take the employees' advice when it comes to restaurants and sight seeing. Special thanks to our driver Chaow, who was great, helpful and very kind. Another special thanks... More 

Helpful?
1 Thank Almelo-C
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Almelo-C, I am pleased to read that you had an outstanding stay with us recently! Thank you for sharing your fantastic stay with us. It is pleasure to know that we have all made your stay enjoyable with our warm hospitality and friendly service, especially to Chaow and Thanda which I will happily share your comment with them accordingly.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $137 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Priceline, Hotwire, Expedia, Odigeo, Travelocity, Cancelon, Agoda and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#11 Spa Hotel in Chiang Mai
#11 Family Hotel in Chiang Mai
#12 Luxury Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
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