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Shangri-La Hotel, Chiang Mai

Traveler (1351)
Room & Suite (588)
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Overview
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89/8 Chang Klan Road, Chiang Mai 50100 Thailand See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Offers from Shangri-La Hotel, Chiang Mai
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,368)
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1,900 results
Traveler rating
1,263
459
122
31
25
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LanguageEnglish
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1,263
459
122
31
25
Show reviews that mention
All reviews horizon club chi spa kad cafe night market premier room health club pool staff pool area the executive lounge club room main restaurant beautiful hotel our honeymoon buffet breakfast old city tuk tuk rooms are large
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1 - 5 of 1,900 reviews
Reviewed 1 week ago

We used the hotel pickup service from Chiang Mai airport. This really saves messing around and means that the hotel is ready for you when you arrive. On this occasion when we arrived we were greeted by name and taken up to the Horizon Club...More

Date of stay: January 2019
Thank tre4d
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded yesterday

Dear tre4d, Thank you for taking the time to share your comments with us and other travelers. It sounds like you had a truly magical stay at Shangri-La Hotel, Chiang Mai. I am extremely delighted to read that you had a flawless stay from start...More

Hotel's Favorite
Reviewed April 20, 2018 via mobile

After our overnight train journey from Bangkok with friends it was very kind that the hotel was able to give us our rooms. My Daughter was delighted with her Snoopy duvet cover on the extra bed (changed to a Princess theme duvet after a few...More

Date of stay: April 2018
6  Thank steveamcb
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded May 2, 2018

Dear steveamcb, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your recent feedback. I am glad to read that you and your family had a wonderful stay with us, and that you were particularly impressed with the genuine hospitality...More

Reviewed 1 week ago

Great place to stay in Chiang Mai. The service was excellent. Rooms were superb. Great place to hold a convention or meeting. Walking distance to night market and eateries around the city. Altho I did not have kids with me, the outdoor facilities seem very...More

Date of stay: September 2018
Thank DocBench
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded yesterday

Dear DocBench, Thank you for taking the time to share your comments with us and other travelers. It sounds like you had a truly magical stay at Shangri-La Hotel, Chiang Mai. Our beautiful urban resort with its facilities, its cuisine, its indoor and outdoor function...More

Reviewed 1 week ago via mobile

The Shangri-La ,Chiang Mai is a very nice hotel but seemed a bit tired compared to other Shangri-La hotels I have stayed at over the years. The hotel is very well located on a relatively quite street not far from the old City and famous...More

Date of stay: January 2019
Thank jmreiff
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded yesterday

Dear jmreiff, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your feedback. I greatly appreciate your feedback and I am sorry to read about your poor impression reflected by our facilities. Rest assured that your comments have been well...More

Reviewed 1 week ago

We stayed for 1 night on New Year's Eve due to being unable to find another decent option (everything was booked up). The people were very nice, the breakfast buffet was good, the pool looked good, though we didn't use it, but the room was...More

Date of stay: December 2018
Thank Courtney S
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded yesterday

Dear Courtney S, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your feedback. On the outset, I am very concerned to learn about your grievances related to the compulsory New Year’s Eve gala dinner, and please kindly accept our...More

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About
Description
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive More from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
277
Price range
$136 - $592 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Chiang Mai
,
Chiang Mai Shangri La
Location
Thailand > Chiang Mai Province > Chiang Mai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
277
Price range
$136 - $592 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Chiang Mai
,
Chiang Mai Shangri La
Location
Thailand > Chiang Mai Province > Chiang Mai
Photos
Traveler (1,351)
Room & Suite (588)
Dining (181)
Pool & Beach (119)
Amenities (123)
Business Center & Event Rooms (12)
Family and Play Areas (9)
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Questions & Answers
Ask a question
42basp
December 25, 2018|
Answer
Response from IngoTravels |
They call it a Spa, we just left and was told we couldn’t shower and clean up! The manager booked us a 90 mins massage with no time to clean up and relax! After a slight fuss we took a quick 3 min shower! This is poor... More
0
Votes
42basp
December 25, 2018|
AnswerShow all 4 answers
Response from inkmonk | Reviewed this property |
yes it does .... i didn't use the facilities at all but the spa looked lovely. have a great time 😄
1
Vote
Room Tips
"we were in a Horizon Club room on 10th floor with views of the mountains"
tre4d
1 week ago
Read review
"I had a view of the pool area"
DocBench
1 week ago
Read review
"Spacious rooms and suites. Corner suite was very quiet, safe and absolutely private, fully-serviced and had..."
sathiya453
2 weeks ago
Read review
"two views to choose, facing the road or pool view-choice is obvious"
sawlee
Nov 23, 2018
Read review
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