This is our third year doing personal training at this gym with Son. My husband and l train separately with Son. He is an amazing trainer, very patient and kind. Réception staff, Khun Bank and Khun Bifern welcome us and always smile. The gym and showers are VERY CLEAN, lockers are very clean as well.
We stay in 3 difference hotels this trip and you are the best! Your hospitality, your service mind, your food quality, your people, etc are out standing. Our daughter really like the room that you decorated for her also the Christmas sweet things and a huge bear in the room. We forgot our tablet in the plane and your staff just went back to the airport and got it back for us. This was so impressive. Thank you very much. It was wonderful staying at your hotel.
The hotel staff were friendly and helpful. The room was clean and full of special extras. We came as a family and the hotel had prepared so many extras for the kids (cookies that they could decorate, a huge stuffed bear to play with, etc). The breakfast was amazing and we all enjoyed time at the swimming pool.
Very nice staff and in-room grocery. Accommodation are also great even it is not very new. Swimming pool are good. Healthy lover will love Health club and Fitness equipment. but kids club is limited toy and stuff. There are 2 restaurants and bar in the hotel. Breakfast is good.
My wife and I have stayed in Shangri La hotels all over the world and still often use the one where we currently live, in Bangkok. Therefore, when we planned to spend Christmas 2020 in Chiang Mai we booked into the SL knowing we would get the top notch experience associated with this brand. We paid extra in order to stay in the executive lounge area, which we always do. Imagine then, our horror when we tried to access the lounge only to be met with a notice on the door telling us it was closed and that we should go to the hotel lobby bar! We were not informed of this at check in nor when we booked. Unforgiveable. It really quite put us off SL for the future, if we had known about this we would have at least been given the choice of whether to stay or not. When I complained to the FB manager I was gently fobbed off, they had our money and didn't seem to care.…