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DusitD2 Chiang Mai

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100 Chang Klan Rd, Chiang Mai 50100 Thailand
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Traveler (1285)
Room & Suite (478)
Dining (131)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#60 of 656 hotels in Chiang Mai
Location
Cleanliness
Service
Value
Travelers' Choice
guests are welcomed by a warm chic interior that represents the refreshing urbane face of contemporary thai design, the deluxe, club deluxe, studio suite and D'suite accommodations are decorated to provide sanctuaries of comfort, privacy and delight.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
Thai
2332Reviews51Q+A100Room tips
Traveler rating
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Popular mentions
Dexperience Undercover wrote a review May 2021
Singapore, Singapore3673 contributions206 helpful votes
+1
The Best Thing About DusitD2 Chiang Mai is its super awesome location because it is located so near to Chang Klan Road, restaurant and night Market! The environment is clean, neat and pleasant with a very excellent service team who are welcoming, friendly and helpful. Dex Ng Mong Meiyan Dexperience
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Punrada Siripakkamongkol, Marketing at DusitD2 Chiang Mai
Responded 3 weeks ago
Dear Dex Ng Mong Meiyan, We very appreciated for taking time to share the positive review of our hotel in TripAdvisor. We are happy to hear that you enjoyed the facilities and service from our staff, quality of cleanliness and location. Please rest assured that this compliment will be shared with my team who will definitely be glad to know that you well received and appreciated for their services during stay. We hope to welcome you back again soon. Yours sincerely, Punrada Siripakkamongkol Executive Assistant
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Johnny C wrote a review May 2021
Chiang Mai, Thailand1 contribution
Warmest hospitality, staff are great especially the front people. Love the orange color decoration. Room are clean and tidy.Love it here,. There is no more pollution in Chiang Mai the weather is nice and clear. Most of local restaurants are close cause of COVID-19 but you can still find a good place to eat.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ask for free upgrade.
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Response from Punrada Siripakkamongkol, Marketing at DusitD2 Chiang Mai
Responded May 9, 2021
Dear johnnycY6777AK, We very appreciated for taking time to share the positive review of our hotel in TripAdvisor. We are happy to hear that you enjoyed the facilities and staff service especially our Front Office, quality of cleanliness and decoration . Please rest assured that this compliment will be shared with my team who will definitely be glad to know that you well received and appreciated for their services during stay. Thank you for choosing to stay with us during your visit in Chiang Mai and we look forward to welcoming you back dusit D2 Chiang Mai for another memorable experience. Yours sincerely, Punrada Siripakkamongkol Executive Assistant
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Johnatan Freebird wrote a review Dec 2020
New York City, New York5 contributions
Bouna clean and comfortable facility. One of the strong points is certainly a stimulating restaurant with an excellent interpretation of Tai cuisine. Strange location but all within reach. Adequate service and overall satisfactory attention from staff.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Punrada Siripakkamongkol, Marketing at DusitD2 Chiang Mai
Responded Dec 30, 2020
Dear JohnFreeBird, We very appreciated for taking time to share the positive review of our hotel in TripAdvisor. We are happy to hear that you enjoyed the facilities and staff service especially our restaurant, location and attention from staff . Please rest assured that this compliment will be shared with my team who will definitely be glad to know that you well received and appreciated for their services during stay. Thank you for choosing to stay with us during your visit in Chiang Mai and we look forward to welcoming you back dusit D2 Chiang Mai for another memorable experience. Yours sincerely, Punrada Siripakkamongkol Executive Assistant
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Buttercup wrote a review Dec 2020
51 contributions28 helpful votes
+1
My husband booked this hotel for our first wedding anniversary. As he is holder of xxxx black card, he got message from card company that he could get benefit of room upgrade for this stay. He managed to contact hotel to get this benefit prior arrival. When we did check in, staff told us that we got free upgrade because of our wedding anniversary. Actually it is benefit for card holder. I did not that if we dont hold a card, hotel would offer free room upgrade or not. As our flight was so late at night, we asked for late check out and got late check out at 2 pm. Staff who did check in for us was great but another lady (very short hair and wearing blue shirt) who kept working on PC screen was not friendly at all. When we asked for late check out, she talked with staff who did check in for us that we can got late check out at 2 pm without looking us or making eye contact with us. This lady not even turn her face from PC screen to greet us upon arrival. This was not service that we expected. Bellman who delivered our luggages to room was friendly. He did a bit room orientation and brought more bottles of water for us as per request. Our room was spacious. Hotel provided surgical masks, hand sanitizer and alcohol wipes for 2 but never refilled. We did not get anniversary cake and bed decoration. No welcome fruit. Maybe these kind of service was not available in this hotel. There is bathtub in room but we never used. There is also shower room and glass wall of shower room was not so clean. You could see water mark on glass wall clearly. No bidet shower for toilet and bathroom door does not have any lock. There is QR code shown in living room to see breakfast menu, a la carte menu(room service) and local experience. I did a scan to see breakfast menu. It shows that there is nutella and whipped cream served with pancake and french toast on breakfast. I asked for nutella on first day as it was not at the station. Kitchen staff told that they did not have it but when I asked FB service staff, I was told that it finished. I asked again on second day and staff told me that it finished then I mention that I saw it states on menu that hotel provides nutella. I asked if I could have it next day. Staff told me that she would check for me but never returned for feedback. Third day I asked again for nutella. Staff mentioned that no stock on the storage so I asked why you did not buy. 7-11 is just next to the hotel then staff told me that menu that I see in room is a la carte menu. I did not deal with this anymore. Breakfast menu in room did not state anywhere that it is a la carte menu and did not show the price. Did not show any info how to order!! If you would like to sell something, why you dont mention price and how to order? On first day of my breakfast. I went to restaurant around 9.30am. Plate of pancake and french toast was empty and never refilled until breakfast time ended. Fresh milk and water was not refilled until someone prompted staff to do. Many staff walked around but overlooked. Coffee machine was full of coffee dirt. It was not cleaned any once during breakfast. I also had dinner once at restaurant. It was Dim sum buffet but just a few dim sum menu compared with other dim sum buffet that I have ever eaten. However a man who always serve us was friendly and his service was outstanding. He almost the one who cleared empty plates, refilled drinks and taking order. There was minor billing issue for billing. There is flyer in our room stated that inhouse guests could get 25% discount on this buffet but when I checked my bill, discount was not applied. When I asked staff, he asked me that I brought the flyer and presented to him. He said that other guests always brought the flyer to present at restaurant. Finally I got discount. But the point is flyer did now show anywhere that guests have to present flyer to staff to get discount. Your in room information is so confusing and not helpful at all. We checked in on 27th but we just got letter about pool maintenance that there would be pool maintenance from 26th Nov - 5th Dec on evening of 27th and we were not informed about this upon checked in. Your staff at main entrance (doorman or bellboy) was friendly and seem to be only one that greeted us when we passed by.
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Date of stay: November 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Punrada Siripakkamongkol, Marketing at DusitD2 Chiang Mai
Responded Dec 4, 2020
Dear buttercuphkt, Thank you very much for taking the time to share your review . We regret to learn that you were disappointed with our service and facility during your recent visit. Your comments are taken very seriously and will be taken on board for future improvement. Again, I sincerely apologize on behalf of my colleagues. I very much hope you would consider coming back to enjoy our customer care with which we are generally associated and if this is the case please let me know and I would be delighted to assist with the arrangements. Best wishes, Punrada Siripakkamonkol Executive Assistant Manager
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Panupong1632 wrote a review Oct 2020
5 contributions4 helpful votes
Compliment hotel staff with professional reservation name Panatsaya Namoo. With most support and follow up. She been extremely impressive in her service mind. And I would recommend your hotel to friends and family or even my client for this outstanding experience. Panupong K.
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Date of stay: October 2020
Value
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Service
2 Helpful votes
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Response from Punrada Siripakkamongkol, การตลาด at DusitD2 Chiang Mai
Responded Oct 19, 2020
Dear Panupong1632, We very appreciated for taking time to share the positive review of our hotel in TripAdvisor. We are happy to hear that you enjoyed the facilities and staff service, especially our reservation supervisor Ms. Panatsaya Namoo . Please rest assured that this compliment will be shared with my team who will definitely be glad to know that you well received and appreciated for their services during stay. Thank you for choosing to stay with us during your visit in Chiang Mai and we look forward to welcoming you back dusit D2 Chiang Mai for another memorable experience. Yours sincerely, Punrada Siripakkamongkol Executive Assistant
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PRICE RANGE
$55 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dusit d2 chiang mai hotel chiang mai, dusit d2 hotel chiang mai, dusit chiang mai, chiang mai dusit d2, d2 hotel chiang mai, d2 chiang mai
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
131
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Frequently Asked Questions about DusitD2 Chiang Mai
Which popular attractions are close to DusitD2 Chiang Mai?
Nearby attractions include Mr K Best Tailors (0.2 miles), Smart Fashion (0.05 miles), and Tony Tailors (0.07 miles).
What are some of the property amenities at DusitD2 Chiang Mai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DusitD2 Chiang Mai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DusitD2 Chiang Mai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at DusitD2 Chiang Mai?
Yes, free parking is available to guests.
What are some restaurants close to DusitD2 Chiang Mai?
Conveniently located restaurants include Here Is Snow, Fueng Fah Restaurant, and My Place Lounge.
Are there opportunities to exercise at DusitD2 Chiang Mai?
Yes, guests have access to a pool and a fitness center during their stay.
Does DusitD2 Chiang Mai have an airport shuttle?
Yes, DusitD2 Chiang Mai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is DusitD2 Chiang Mai located near the city center?
Yes, it is 0.6 miles away from the center of Chiang Mai.
Are any cleaning services offered at DusitD2 Chiang Mai?
Yes, dry cleaning and laundry service are offered to guests.
Does DusitD2 Chiang Mai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.