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Empress Hotel

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Empress Hotel
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1,162 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Haifa, Israel
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in the Hotel for total of 6 nights. pros: - Excellent service and friendly and helpful staff. - Comfort and clean rooms. - Good breakfast buffet. - Nice Pool Cons - Location is little bit far from the night market or old city.

Helpful?
Thank Yehiel E
Montreal, Canada
Level Contributor
157 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for a couple of nights and were overall very pleased. The hotel is very nice, the buffet breakfast is excellent, the pool is big and the hotel location is very convenient as you can easily walk to the night market. The only minus is that my husband was bitten by bedbugs there. This may happen in many... More 

Helpful?
Thank Laurence_Brussels
Abu Dhabi, United Arab Emirates
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comfortable bed. Water bottles provided for free every day. Good breakfast selection. Friendly staff at the dining and bar areas. Good choice for 24/7 food menu and alchohol.All staff were friendly and made my stay so comfortable. Very near to night bazaar and Sunday night market.

Helpful?
Thank Yogesh S
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Smooth check-in, courteous efficient staff. Spacious, comfortable rooms - well and quickly cleaned. Wonderful welcoming package in room and daily positive surprises. Good pool, good view, great food in dining room. Fresh flowers well placed and given. We are on day 9 of a 12 day stay - have tried many hotels in many countries including Thailand (our favorite) -... More 

Helpful?
Thank Ad L
West Sussex, United Kingdom
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the final leg of our journey as it was included in our package deal. The hotel is quite dated although clean. The breakfast was buffet style as we found in most hotels and although the choice was quite good it would have been better if it had been hot. There seemed to be happy hour every... More 

Helpful?
Thank sunshine19942015
south
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Empress Hotel. It was an enjoyable stay; clean rooms, friendly staff, several amenities, and great location. Would definitely stay here again if we ever return to Chiang Mai.

Helpful?
Thank bigmomma4
london
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have already reported on this hotel, just an update to say things have remained constant and the service still well above average. The FOH staff are exemplary the Catering staff well mannered and highly competent the Housekeeping staff highly efficient; my only doubt is with the pool staff who appear not to share the wonderful ethos of the rest of... More 

Helpful?
1 Thank brucemb
Krabi
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

I have both attended meetings and hosted meetings at this hotel. The staff is very easy to work with. The hotel has a Thai feel to it but meets international standards. It is within an easy walking distance of the Night Market.

Helpful?
Thank ThaiHeel
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have been to Thailand many times, girlfriend being Thai. We have stayed in the Empress a few times. The rooms are well kept, the staff very friendly and the breakfast has quite a good choice. There is a really nice cafe bar just outside, ran by a mother & daughter. Very friendly

Helpful?
Thank Twickspike
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Decided on the Empress as the hotel of choice. Do take note many drivers know it as "The Empress". Comfortable room, moderate air-con. Unchanging breakfast buffet, friendly and accommodating staff. The little gifts and greetings do add a grandeur not often found for me. The facade may look aged, but fits in with most of Chiang Mai. Location is convenient... More 

Helpful?
Thank Samuel H
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $46 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Empress Chiang Mai
Hotel Style:
#14 Business Hotel in Chiang Mai
#30 Luxury Hotel in Chiang Mai
#33 Family Hotel in Chiang Mai
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