We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Empress Hotel

Save
Share
Traveler (872)
Room & Suite (348)
Dining (139)
Overview
  • Excellent31%
  • Very good44%
  • Average20%
  • Poor4%
  • Terrible1%
Travelers talk about
“night market”(182 reviews)
“gift bag”(12 reviews)
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,667)
Filter reviews
917 results
Traveler rating
361
370
144
27
15
Traveler type
Time of year
LanguageEnglish
More languages
361
370
144
27
15
Show reviews that mention
All reviewscomplimentary dinnernight marketgift bagwelcome giftfruit basketbreakfast buffetfree wifituk tukbit datedreception stafflarge hotelhotel is greatold cityhotel is locatedtour deskan upgradenice pool
FilterEnglish
Updating list...
1 - 5 of 917 reviews
Reviewed 1 week ago via mobile

From start to finish my stay at the Empress was outstanding. I was picked up at the airport and then greeted warmly at check-in. My room was upgraded and when I got to the room there was a fruit basket and a bag of treats...More

Thank Stewart S
Reviewed 2 weeks ago via mobile

Price was reasonable and good value for what we paid. but dont expect a 4 star hotel. it isnt classy or modern.. Hotel facilities are very old and poorly designed especially bathroom. 10 min walk from night bazaar. breakfast was very varied and tasty.

Thank Saar G
Reviewed 2 weeks ago

Decent hotel in need of rehab. Breakfast buffet was decent. Competitive rates. Close to some shopping. High up views better than lower. Pool decent, not great. Exercise room was ok. Staff generally pleasant and helpful

Thank xuanlocdoc
Reviewed 4 weeks ago via mobile

Overall a great hotel with friendly people but one snag is they only give out one key card per room. So lots of careful planning needed. Room rates are reasonable. Ask for higher floors. This is the view from my room.

Thank ScubaDy
Reviewed July 6, 2018

We have booked a stay at The Empress at a very affordable price and our stay exceeded our expectations. The room was cozy and clean, large swimming pool and excellent breakfast buffet. On top of that the location is perfect nearby shops, banks and not...More

Thank Retiredtrav50
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$42 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chiang Mai
#27 Family Hotel in Chiang Mai
#50 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$42 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chiang Mai
#27 Family Hotel in Chiang Mai
#50 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (872)
Room & Suite (348)
Dining (139)
Pool & Beach (38)
Amenities (53)
Family and Play Areas (12)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
twiglett2225
August 28, 2017|
AnswerShow all 5 answers
Response from tandabantu2015 | Reviewed this property |
Apologies for the delay. Yes there are shops and the taxi service is awesome. The reception staff are very helpful.
1
Vote
kaaaaaaaayFy
August 7, 2017|
AnswerShow all 13 answers
Response from June B | Reviewed this property |
hotel offer a pick up if I remember rightly 100bht per person but they waived that payment when we checked in
1
Vote
Mayflower02
May 24, 2017|
AnswerShow all 4 answers
Response from sonamna | Reviewed this property |
Yes they probable do have it
0
Votes
Room Tips
"high up rooms have better view of city"
Read review
"City/mountain view facing West"
Read review
"I have a corner room, very nice"
Read review
"ask for rooms in the upper part of the hotel."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing