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Empress Hotel

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Empress Hotel
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1,195 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Anchorage, Alaska
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

After visiting the hotel and then later calling to book a room I was very persistent on haggling the price, ended up spending $60USD a night on a room I was told would cost $80USD. The room was clean and the bathroom quaint if not a bit small. Room service was always amazing. Didn't spend much time in the hotel... More 

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Helpful?
Thank Breanna E
usa
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Would not return. depressing every time enter hotel room. a/c cools but cannot adjust temperature (ols style control which doesnt work) Very Small bathroom. Water alwayson floor when shower . Old style shower curtain and fixed shower head. Old style door keys. Breakfast is much variety but low quality. Gym and pool area from dinosaur times:) Location is good .... More 

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Thank freqtraveller50
Breda, The Netherlands
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Myself and my girlfriend stayed here for 4 nights. We arranged the airport pickup which was 100bhat each. The hotel is very dated but the room was spacious, comfortable beds and well maintained. The staff are incredibly friendly. Breakfast buffet has a lot of choice and is a great way to start the day. The hotel is within walking distance... More 

Helpful?
Thank DavidCM1988
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I booked a room at the empress after seeing the positive reviews. On arrival, our bags were promptly taken from the taxi and we were quickly checked in. The staff were really welcoming and friendly. The room was a pleasant surprise for the price we paid. Spacious, clean and with every amenity you would expect from a... More 

Helpful?
Thank Charlotte S
Montreal
Level Contributor
400 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Empress Hotel is well located in Chiang Mai, not far from the night market (we walked there a couple of evenings - it is not around the corner, but it still walkable), and it is also close to laundry and massage (Best Massage, where many in our group became regulars). Our room had three beds and a wonderful view... More 

Helpful?
Thank 45DegreesNorth
Muscat, Oman
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was nice the rooms were good and clean the bathrooms were clean and neat the stuff was friendly the breakfast was amazing the tour desk offers you some great packages the buffet was good and the pool was amazing i would recommend everyone to come to this hotel it's lovely and the location is great it's close to... More 

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Thank alzadjalidevil99
Bristol, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff go the extra mile at this hotel. We received a package of goodies including fruit, biscuits and chocolates which was a nice touch. As we stayed for 5 nights they gave us a super 7 course meal complementary. Reception staff are well trained with good language skills. Good facilities. Pool quite shallow suitable for children. Good gym. Music... More 

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Thank glynjt
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stay at Empress Hotel for 1 night before proceeding to another resort. Overall rating for this Hotel is good, as i didnt stay for long. Staff attentiveness, hotel and room is clean. Wen to the Night Bazaar, nothing to shout about, the usual stuffs, where you can get in Bangkok. Suppose to visit the famous Walking Street, but only open... More 

Helpful?
Thank PumpuiNatty
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 weeks ago

We were here for 2 nights whilst traveling Thailand and had the best experience when we had our dinner there. We met a Thai that was familiar with Belgium and had the loveliest chat with this man. Just made our night! Bathrooms are quite weird, when you shower half your bathroom is wet, but besides that, very good hotel!

Helpful?
Thank Mayte T
Haifa, Israel
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 23, 2016

We stayed in the Hotel for total of 6 nights. pros: - Excellent service and friendly and helpful staff. - Comfort and clean rooms. - Good breakfast buffet. - Nice Pool Cons - Location is little bit far from the night market or old city.

Helpful?
Thank Yehiel E
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting

Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $49 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Empress Chiang Mai
Hotel Style:
#14 Business Hotel in Chiang Mai
#33 Family Hotel in Chiang Mai
#34 Luxury Hotel in Chiang Mai
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