We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Empress Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Empress Hotel
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,307 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 729: English reviews
Reviewed 4 days ago NEW

Got a free room upgrade, what a surprised! Free welcome drinks and welcome snack packs in the room as well. Close to downtown Chiang Mai and the night bazzar. There are also free parking spaces for those who have rent a car. Comfortable and clean room with nice view. The breakfast was brilliant as well. Variety of food are available....

 Report
Helpful?
Thank agplustravel
San Jose, California
Reviewed 5 days ago NEW

I give the staff a 5-star rating; they went above and beyond and I really appreciate that. B/c the staff came late to pick us up, the manager upgraded us several levels to a suite room, and prepared a bag of goodies and snacks for us. Thanks! The lower rating is only b/c of the age of the hotel. The...

 Report
Helpful?
Thank vhshah6
Jerusalem
Reviewed 1 week ago

A very nice room, very pleasant dining room, enjoyable pool and spa, good massage. Most people do not speak English. One person at the reception, Ussanee In. was very welcoming and exceptionally helpful in all areas.

 Report
Helpful?
Thank JerusalemChana
Singapore, Singapore
Reviewed 1 week ago via mobile

This hotel is in a quiet location, despite being near the Night Market and Thae Pae Gate. The staff are friendly, hardworking and well trained. Breakfast options are limited but service remained efficient and warm. We received roses every night during the turn down service. Request for a higher floor room to get a good view of the surrounding mountains....

 Report
Helpful?
Thank jenncpl
Sydney, Australia
Reviewed 2 weeks ago

I believe Empress was really impressive many years ago by its size and design but it is very old dated hotel. It is not too far from the night market and main attractions, the breakfast is fair but dont use the gym, it is incredibly old and extremely hot even though the air con "is on". Some staff could not...

 Report
Helpful?
Thank simagagnini
Reviewed 2 weeks ago

Staff as you always get in thiailand are so friendly helpful the bar staff especially friendly gave the wife a single red rose every night food was much the same as most hotels lots of choice pool and pool area was really nice was easy to book trip from the hotel location was just off a back street so about...

 Report
Helpful?
Thank Dean G
New York City, New York
Reviewed 2 weeks ago

We had a wonderful stay at the Empress Hotel, much more then what I was expecting for the price point. The staff is so gracious and nice, complete with a bag of cookies/treats, roses at bedtime and dinner, and really give the impression they are glad to have you. We ran into a bit of stomach troubles on our stay...

 Report
Helpful?
Thank gracen111
Perth, Australia
Reviewed 2 weeks ago via mobile

We stayed at the Empress hotel for 3 nights. The lobby of the hotel is impressive looking, however, the rooms are quite run-down. The wifi connection in both the room, and the lobby area didn't work a lot of the time. We also found it annoying that the hotel would only give us the one key for the room, which...

 Report
Helpful?
Thank Tam N
Bengaluru, India
Reviewed 2 weeks ago

Very hospitable staff. Clean and nice rooms. Very close to the night market. The welcome gift was amazing. My daughter was over the moon with the gifts! Breakfast however was the exact same every day for 5 days. It got monotonous after the first day. Would recommend they tweak a few items in the menu every couple of days. Overall...

 Report
Helpful?
Thank shenoygayathri
Eau Claire, Wisconsin
Reviewed 2 weeks ago

This is a large hotel in the $100 a night range not far from the nightmarket and the old city. It is an older hotel with a traditional Thai decor. Very nice service, fine buffet breakfast and if you do not mind the "schmaltzy" effort, an elaborate thank you free dinner with gifts, roses andthe works. In the Thai winter,...

 Report
Helpful?
1Thank Ratoshma
Questions? Get answers from hotel staff and past guests. Ask a question

999 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (692)
Viewed
View from Room (33)
Viewed
Room/Suite (124)
Viewed
Dining (47)
Viewed
Pool/Beach Area (19)
Viewed
Hotel & Grounds (148)
Viewed
Bathroom (37)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (12)
Viewed
1:48
Videos (1)
Viewed
Other (270)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (297)
Viewed
Amenities (53)
Viewed
Deluxe Room (42)
Viewed
Executive Room (43)
Viewed
Pool (11)
Viewed
Dining (78)
Viewed
Superior Room (36)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (4)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chiang Mai hotels
0.6 mi away
Suriwongse Hotel
Suriwongse Hotel
#44 of 372 in Chiang Mai
1,146 reviews
0.7 mi away
Holiday Inn Chiang Mai
Holiday Inn Chiang Mai
#51 of 372 in Chiang Mai
1,498 reviews
0.7 mi away
Dusit D2 Chiang Mai
Dusit D2 Chiang Mai
#29 of 372 in Chiang Mai
1,708 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
The Imperial Mae Ping Hotel
The Imperial Mae Ping Hotel
#61 of 372 in Chiang Mai
1,498 reviews
0.5 mi away
Dusit Princess Chiang Mai
Dusit Princess Chiang Mai
#52 of 372 in Chiang Mai
1,207 reviews
0.8 mi away
De Chai The Colonial Hotel
De Chai The Colonial Hotel
#43 of 372 in Chiang Mai
462 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $47 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Hotels.com, TripOnline SA and Travelocity so you can book your Empress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empress Chiang Mai
Hotel Style:
#14 Business Hotel in Chiang Mai
#33 Luxury Hotel in Chiang Mai
#33 Family Hotel in Chiang Mai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Empress Hotel staff and other travelers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Views are great above tenth floor”
 of 5 bubbles Ratoshma, 2 weeks ago | Read review
“Obviously the higher floors have better views”
 of 5 bubbles P5296ELmattc, 3 weeks ago | Read review
“High up if possible”
 of 5 bubbles Lorel2, 4 weeks ago | Read review
“We had a room next to the lake, was very quiet.”
 of 5 bubbles GidB, Dec 5, 2016 | Read review
“The higher the better . Anything above the 10th. And , no you do not have to wait for the lifts, for long. Enough and more .”
 of 5 bubbles enamelpearl, Nov 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay