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Empress Hotel

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Empress Hotel
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1,221 Reviews from our TripAdvisor Community

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Showing 688: English reviews
London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I attended a Conference at the Center next door. The Empress is ever so slightly out of date in decoration and certain facilities, the breakfast room definitely needs upgrading but all in all it was a pleasant enough stay. It is within walking distance (20 minutes) to the city center. If you haven't been to Chiang Mai before, calling it... More 

Helpful?
Thank Armand D
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The rooms are quite old and noisy. The shower is not comfortable, in fact tall people have to tilt to wash their hair. Moreover our room was quite hot and the air conditioner was really noisy: for us it was difficult to sleep well. In the morning, we woke up early when other people left their room...from our room we... More 

Helpful?
Thank mysky2000
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at empress was amazing! They were so kind to upgrade is to the executive level because of our anniversary! I recommend this hotel to anyone visiting chiang Mai! They have a very large breakfast buffet and a great pool.

Helpful?
Thank Ryan T
Brasschaat, Belgium
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is situated very close to the beating heart of the city, only minutes away from the very large night market. Rooms are very spacious (superior rooms) but the bathroom was small. Diner is very good and very tasteful. Breakfast is very extended and delicious. One inconvenience: WiFi is not for free in the hotel.

Helpful?
Thank cw f
London, United Kingdom
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A really fine classic hotel with beautiful features and classical Thai decorations in the fantastic lobby. The staff in the front of the hotel are super polite and helpful like the hotel doorman used to be in times gone by! Lobby lounge is furnished with classical Thai furniture, Thai classical statues and artworks as well as fresh flower displays. The... More 

Helpful?
1 Thank Mevakor
Level Contributor
155 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It's all about hospitality with a capital H in this hotel. Staff is extremely friendly, polite and helpful in every situation. We received free welcome drinks, a goodie bag with crisps, chocolate and cookies, fresh roses on our bed every night, flowers in our room, a fruit platter, a complimentary 5-course meal in the restaurant with additional free cocktails and... More 

Helpful?
Thank Roel J
san francisco ca usa
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Looking at review the Empress Hotel looked like a good bet for bit of luxury and a quiet jplace to rest my head. I asked for an upper level room to overlook the city, 16th floor. Rooms are large and very well furnished. Comfortable bed, good size bathroom and sitting are. Hotel staff went out of their way to help,... More 

Helpful?
Thank pisco47
Anchorage, Alaska
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 18, 2016 via mobile

After visiting the hotel and then later calling to book a room I was very persistent on haggling the price, ended up spending $60USD a night on a room I was told would cost $80USD. The room was clean and the bathroom quaint if not a bit small. Room service was always amazing. Didn't spend much time in the hotel... More 

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Helpful?
Thank Breanna E
usa
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed August 15, 2016

Would not return. depressing every time enter hotel room. a/c cools but cannot adjust temperature (ols style control which doesnt work) Very Small bathroom. Water alwayson floor when shower . Old style shower curtain and fixed shower head. Old style door keys. Breakfast is much variety but low quality. Gym and pool area from dinosaur times:) Location is good .... More 

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Thank freqtraveller50
Breda, The Netherlands
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

Myself and my girlfriend stayed here for 4 nights. We arranged the airport pickup which was 100bhat each. The hotel is very dated but the room was spacious, comfortable beds and well maintained. The staff are incredibly friendly. Breakfast buffet has a lot of choice and is a great way to start the day. The hotel is within walking distance... More 

Helpful?
Thank DavidCM1988
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting

Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $50 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Empress Chiang Mai
Hotel Style:
#14 Business Hotel in Chiang Mai
#33 Luxury Hotel in Chiang Mai
#33 Family Hotel in Chiang Mai
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