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Lotus Hotel Pang Suan Kaew

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401 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed for 5 days. The Hotel is quite dated and in need of Some renovations. It has a calendar on display from 1980. The staff hardly ever smile. They drag their feet when walking around the restaurant at breakfast. There is mold in the shower and the towels aren't clean. It is situated in a good... More 

Helpful?
Thank Samantha H
Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Been here twice. We really like it. The rooms are clean but old. Very spacious. My wife was not a fan of the bathroom and they use shower curtains which makes it difficult to not create a pool of water on the ground from showering which then means your pants get wet if you go to the toilet and let... More 

Helpful?
Thank Darren102014
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

the old beautiful hotel in chiang mai if you want to feel a traditional or charm place so this hotel is your good choice to choose :D and have a perfect taste at dining room i hope this review can help you to give a good choices in you ways

Helpful?
Thank KaKa K
Echuca, Australia
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

great location, found we had an adjoining room and was surprised to find the internal doors did not have a lock which meant either room dwellers could visit . this was a little strange and slightly uneasy.

Helpful?
Thank 469denise
Victoria, Australia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 22, 2016

I booked for 2 nights in June 2016 at this hotel for around $35 Au per night, inclusive of a buffet breakfast. As a single this represents excellent value so imagine how cheap it would be for a couple. I had emailed the Lotus prior to my arrival to arrange an airport pick-up. They responded within hours and I was... More 

Helpful?
1 Thank Avon369
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Thank you for your review. We are extremely pleased to received your feedback. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew More 

West Sacramento, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

Stayed here for 4 nights and was pleased with accommodations. Despite other reviews we didn't have any trouble with rude staff and the only problems we had was with mosquitos. They sprayed rooms once while we there. They did not have a safe but you could leave your valuables at the front desk if you so choose. The breakfast was... More 

Helpful?
Thank Doug W
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Thank you for your review. We are extremely pleased to received your feedback. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 20, 2016

I have to tell you about this hotel, its actually funny. 1) They make a big deal about only giving us 1 key. Instead of 2 keys for 2 people like every other hotel. Anyway, my wife is in the shower. I can't get the TV to turn on (I did not know about the secret button you have to... More 

Helpful?
Thank Joe S S
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Thank you for your review. We are extremely pleased to received your feedback. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew More 

Travelers are raving about these Chiang Mai hotels

Melbourne, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

Travelling as solo be aware if you pay double make sure you get double bed. Was placed in single bed until I advised I will take matter further. Another guest advised same thing happen to them. Rooms a tad outdated & renovation is needed. Stayed 9th floor great view mountain. Downfall forget about wifi it just doesnt work. Free internet... More 

Helpful?
Thank Easygoingtrev
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Thank you for your review of our hotel and we look forward to see you on your next trip to Chiang Mai. Best Regards, Lotus Hotel Pang Suan Kaew More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2016 via mobile

Terrible service. I asked for a double room when I checked-in, a 50 years old man who work at the counter told me "we only have twin room left, u have a choice of stay or just leave, u booked your room on Internet, u paid to the website, not me, u can leave right now, I don't care". We... More 

Helpful?
2 Thank lkarenal
Questions? Get answers from hotel staff and past guests. Ask a question

277 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Lotus Hotel Pang Suan Kaew is one of Chiang Mai's leading convention hotels, situated in the heart of the city. The hotel's location is unique, sitting adjacent to Kad Suan Kaew Shopping Complex and just a walking distance from Nimmanhaemin rd. Surrounded by Chiang Mai's best attraction and entertainment facilities, guests really are spoilt for choices. ... more   less 

Additional Information about Lotus Hotel Pang Suan Kaew

Address: 21 Huay Kaew Road | Suthep, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $24 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotus Hotel Pang Suan Kaew 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Lotus Hotel Chiang Mai
Hotel Style:
#43 Luxury Hotel in Chiang Mai
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