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Holiday Inn Chiang Mai

1,745 reviews
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Traveler (974)
Room & Suite (430)
Dining (94)
Overview
  • Excellent27%
  • Very good48%
  • Average17%
  • Poor6%
  • Terrible2%
Travelers talk about
“tuk tuk”(120 reviews)
“ihg member”(17 reviews)
“night market”(114 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Offers from Holiday Inn Chiang Mai
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Name/address in local language
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Rooms
Mar 6Mar 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,745)Write a Review
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1,058 results
Traveler rating
334
462
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30
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334
462
175
57
30
Show reviews that mention
All reviewstuk tukihg membernight marketriver viewlobby barping riverexecutive floorfree shuttleconcierge staffan upgradebreakfast buffetbit datedcorner roomhigher floorshuttle servicewelcome drinkrooms are huge
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21 - 25 of 1,058 reviews
Reviewed 4 weeks ago via mobile

First of all the hotel staff is very friendly and attentive. Rooms are very clean and spacious. In general the hotel is a bit dated and carpets/sofas are in need of refurbishment. Location is a bit further away from town so you need a tuc-tuc...More

Thank rusky04
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 4 weeks ago

Dear rusky04, Thank you for having you as our guest and taking the time to write a review of our hotel. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback on our...More

Reviewed 4 weeks ago

The reception and communal areas are beautifully maintained, as are the rooms which are cleaned to a high standard. Room sizes are incredibly spacious and the bed was very comfortable. The stand-outs for this hotel are the pool and breakfast which offers an array of...More

Thank vanessamI5800RB
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 4 weeks ago

Dear vanessamI5800RB, Thank you for giving us a perfect rating and for recommending our hotel to other travelers! Please know that we do our utmost best to ensure our guest can enjoy the stay with us. We would like to thank you for highlighting your...More

Reviewed 4 weeks ago via mobile

Staying one week in chiang mai mountains. Obviously desided to go to the city for new years night - holiday inn was very cheap 10k ihg points per night, platinum member, got high (22nd) floor as requested, room was huge with river view, next day...More

Thank FedyaInMoscow
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 4 weeks ago

Dear FedyaInMoscow, Thank you for your stay with us and for sharing your experience with other travelers. It was a great pleasure to discover that your overall stay with us was a good experience with the exception benefits of IHG Rewards Club member. Your feedback...More

Reviewed 4 weeks ago

Stayed for two nights, big mistake, the hotel has seen better days, rooms are outdated and look empty. The hotel is made for tour groups only. The staff has zero hospitality service in mind. The spa area has been outsourced and the person in charge...More

Thank B2when
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 4 weeks ago

Dear B2when, Thank you for giving us your detailed feedback regarding your most recent stay in our hotel. We deeply regret that you did not have a good experience with our room, service and dining in the restaurant. The satisfaction of our guests is our...More

Reviewed January 16, 2018

Actually, I always hate this hotel as it should not be the name of Holiday Inn but this time I MUST to stay here. I never felt good with the staffs and the very old rooms. They staff name "Samerjai Phutrakul' is very stupid, tricky...More

Thank CEFINOS
Response from Orathai T, Personal Assistant to General Manager at Holiday Inn Chiang MaiResponded 4 weeks ago

Dear CEFINOS, Thank you for taking your time in sharing your recent experience with us in Holiday Inn Chiangmai. We are most concerned to know about your disappointment in regards of our facilities and services were not up to your expectation. Please accept my sincere...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$55 - $107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Chiang Mai
#37 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$55 - $107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Chiang Mai
#37 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (974)
Room & Suite (430)
Dining (94)
Pool & Beach (42)
Amenities (16)
Business Center & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
mandyTyneAndWear
January 28, 2018|
AnswerShow all 6 answers
Response from lian1983phuket | Reviewed this property |
yes, they do. Pool towels are provided on the 3rd floor, robes and slippers could be found in the room.
2
Votes
sabah s
December 5, 2017|
AnswerShow all 5 answers
Response from Kiran M | Reviewed this property |
I cannot answer the halal question but I am sure you can send an email to the hotel. They are very quick about replying. As for meals, there are different packages and one can get the package with breakfast included. I am... More
1
Vote
Michael Z
November 24, 2017|
AnswerShow all 3 answers
Response from Kiran M | Reviewed this property |
If one is booked in an executive room, there is a separate IHG Members' area (upstairs I think) which provides bar and snack services and some business services. That is the lounge.
0
Votes
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Room Tips
"25th floor Executive for a great view"
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"If you are a non-smoker, make sure you don't have a room on any of the floors that allow smoking"
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"Just go another hotel!"
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"Take advantage of the shuttle and eat elsewhere"
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