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Holiday Inn Chiang Mai

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Holiday Inn Chiang Mai
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1,339 Reviews from our TripAdvisor Community

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Showing 842: English reviews
Kuwait, Al Kuwayt, Kuwait
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The service at this hotel is excellent. Staff is super friendly and extremely polite. As a silver IHG member we were upgraded to a suite which was sweet! Breakfast selection is good. Now for the areas of improvement: Facilities are dated - upgrades are required. Elevators are very slow especially when the hotel is fully occupied. Service at restaurant is... More 

Helpful?
Thank Nidal T
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I booked this hotel whilst I was at chiang mai airport and was fortunate they had rooms still available. Got to the hotel and had a lovely reception. I booked a twin bed. Once we got into the room my friend and I were surprised with how generous the space was in the room equipped with all expected amenities. As... More 

Helpful?
Thank ballak20152015
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear ballak20152015, Thank you for making us your preferred choice of accommodation and for taking the time to share your feedback. I am glad to know that you enjoyed your first visit with us. I am sure that your feedback will serve as an encouragement to our entire team member, as we strive to continuously improve our services and deliver... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Clean and big room . The beds in the room is really big. It provided free shuttle to night market. The buffet in hotel is good value 499 THB each with 15 % off for hotel guest. However there are not so many stores nearby and only have few stalls outside

Helpful?
Thank Snoopy f
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Snoopy f, Thank you for taking time to share your valuable comment with us. It was rewarding to read that you enjoyed your stay and the great value for money. I am also glad that you appreciated the comfort of our well-appointed room and free shuttle to night market. We will certainly continue to provide the best service to... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for only 2 days but it was very nice to stay at Holiday Inn Chiang Mai. Good location close to night bazaar and local market like Nong Hoi market. All staffs were very friendly and helpful

Helpful?
Thank Wachira P
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Wachira P, Thank you for taking the time to give us your feedback about your stay at our hotel. I am pleased to know that you had enjoyed your stay here with us and that you found our location convenient. Our hotel is indeed well located not too far away from downtown Chiangmai and near famous tourist attractions and... More 

Muntinlupa, Philippines
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Holiday Inn is an old hotel. It's clean with good staff but needs a makeover. It obviously comes still from 80s style. Elevators are small. Advise to stay in high floor to give yourself a good chance to ride. If on a lower floor, wait time to ride may take up to 30 minutes. No amenities, exercise room, swimming pool.... More 

Helpful?
Thank DocBench
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear DocBench, Thank you for staying with us recently and for taking time to share your feedback with us. I highly appreciate your comments and was extremely disappointed to see that we did not fully meet your expectations on this occasion. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a couple of hotels whilst travelling around Thailand and this hotel was by far the best in this price point. Our room was clean, spacious and functional. All staff were extremely helpful, attentive and polite, in particular , the breakfast greeting staff. The breakfast spread was fantastic. Thanks Holiday Inn- Chiang Mai.

Helpful?
Thank vantonio1971
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear vantonio1971, Thank you for choosing to stay with us at Holiday Inn Chiangmai and giving us a 5 Star rating on TripAdvisor. Your comfort and satisfaction during your stay with us is a high priority. I am glad to know that you enjoyed your stay. I would also like to thank you for your kind words and rest assured... More 

Karachi
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was fantastic in all ways possible. The pool, gym facilities were fabulous. Location not bad but away from the night market but a free shuttle every half hour was provided which was very convenient. The concierge were v helpful. The breakfast spread was unbelievable and too good. Staff extremely polite

Helpful?
1 Thank NuggyD
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear NuggyD, Thank you very much for choosing to stay with us and for taking your time to share with us about your amazing stay at Holiday Inn Chiangmai. Your positive feedback is greatly appreciated and I was delighted to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to the entire team... More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Didn't expect much but was pleasantly surprised with Holiday Inn CM. Hotel was full/filled with tour groups by the bus loads and during check in, front desk had difficulties finding a cleaned room. I offered to pay for an upgrade but he persisted to find a room sans any charge. I was surprised with the large room, super comfortable bed... More 

Helpful?
2 Thank kai168
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear kai168, Thank you for your feedback and comments regarding your recent visit to our hotel. I am delighted to see that you enjoyed your overall experience with us however please do accept my sincere apologies for all the inconvenienced during your recent stay. I have addressed your concerns with the relevant department head and we have taken steps of... More 

Lijiang, China
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice Holiday Inn with very spacious rooms and a cosy Club Lounge with a great view. Service is attentive and friendly. The location is central and easy to get around from here. Walking distance to a nice local market.

Helpful?
Thank JimmyMayer
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear JimmyMayer, Thank you for taking the time to post your comments on TripAdvisor following your recent stay with us. It was encouraging to read that you had an enjoyable stay with us and appreciated our well-appointed rooms, Executive Lounge and the services provided by our associates. I am also glad to hear that you found our location convenient. I... More 

Phuket, Thailand
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are an asset. They are friendly and ready to help. Excellent service from all around. Request room at higher floor gives you a better view of the city. Hotel location is near to night market and shopping centre - Maya.

Helpful?
Thank Darth_Vader10121968
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Darth_Vader10121968, Thank you for taking the time to provide feedback from your stay with us! Your kind words are much appreciated. I have shared your comments and praise with the team. They are indeed the hotel's greatest asset as they all dedicated to providing our guests with great hospitality. We are looking forward to welcome you back in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $41 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#30 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
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