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Holiday Inn Chiang Mai

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Holiday Inn Chiang Mai
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1,378 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Leicester, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here in early July for two nights and then a few days later for another night. In the interim, whilst on a tour of northern Thailand, we were able to store our luggage in the hotel. A great bonus as it saved dragging everything around with us. We had two large interconnected rooms. The bed was the comfiest... More 

Helpful?
Thank Fabul0usF0ur
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Fabul0usF0ur, Thank you for choosing to stay with us at Holiday Inn Chiangmai and for taking the time to share your feedback with us. We are happy to know that you had a pleasant stay with us. I have shared your review with my team members and this will certainly motivate them to continue providing the best service to... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

One of the best properties I have been, very friendly staff, very clean with beautiful room I was in 2412, foods were very good,specially chef Mr Prakash who is very good in Indian food, great hospitality, will visit soon.

Helpful?
Thank Biren S
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Biren S, Thank you for choosing to stay with us recently and appreciate you taking time to share your valuable comment with us. We are grateful to receive the positive feedback such as yours as it is indeed encouraging to hear that you enjoyed our well-appointed room. Our food and services also exceeded your expectations. I will certainly share... More 

Laguna Beach, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at this hotel as part of a 3 day personal trip. It was almost a 5 star experience. Plenty of rooms and very relaxing. All the staff were helpful and courteous. It was a little outside the main area of Chiang Mai but it was very easy to get a Tuk Tuk to the places I wanted to... More 

Helpful?
Thank kevin92651
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear kevin92651 Thank you for taking the time to review your recent stay with us. We greatly appreciate all of your wonderful comments about our room and services. It was our pleasure to make your stay at Holiday Inn Chiangmai a more enjoyable one. Your compliments on the helpfulness and courteousness of our staff are highly appreciated. This is certainly... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I would like to specially thank Ms. Buarawongkaew Maneewan | Guest Experience Manager for the special arrangements made. Upgrading my room to a suite and complimentary breakfast for the other room for my 2 grandmother in-laws aged 89 and 78 from China. As I have to juggle with my wife, less than 2 year old daughter and 2 very old... More 

Helpful?
Thank Peter C
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Peter C, Thank you for your review and for choosing our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. We are happy to learn that you and your family enjoyed our comfortable accommodation and that we provided an overall positive experience during your recent stay. I am very pleased to hear that we have... More 

Dhaka City, Bangladesh
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Great restaurants with decent spreads overlooking the river. Could do with an overhaul, good location great views from high floors. Enjoyed the stay large spacious rooms but need to be renovated to the new Holiday Inn Brand.

Helpful?
Thank muktadir2016
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear muktadir2016, Thank you for staying at Holiday Inn Chiangmai and for giving us a perfect rating. We are delighted to learn that you have enjoyed your stay with us and that we have succeeded to make your business trip to meet your expectations. Please be informed that we are working closely with our Owning Company to enhance the overall... More 

Goolwa
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

For some years this was my preferred hotel in Chiang Mai. The hotel is now looking tired and is long past its best. Now aimed at the mass tourism market, it was crowded on our recent visit and the otherwise excellent staff trying to cope. The foyer was given over to office space for tour groups and seating was inadequate.... More 

Helpful?
Thank Island32
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Island32, Thank you for choosing to stay at Holiday Inn Chiangmai. I have read your comments and I am concerned about the unpleasant experience you encountered during your stay. Please accept my sincere apologies for the inconvenience caused. I am personally looking into this matter and rest assured that every effort is being made to correct the situation to... More 

Hamilton
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel may be a little outside of Old Chiang Mai but it was very easy to get the free shuttle or take a Song Tao for $2 to get into town. The rooms were very nice and there was a nice pool but the breakfast in the morning on the veranda was amazing. So many choices! There is also... More 

Helpful?
Thank Alisa15
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Alisa15, Thank you for choosing to stay with us recently and appreciate you taking time to share your valuable comment with us. I am delighted to discover that your stay was good overall and you enjoyed our convenient location, fantastic breakfast and new saltwater pool. However, I truly apologize for the unwelcome smell in the bathroom. I have already... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for three there is some steps up to the hotel that they'll boys take as suitcases with and lovely smile the reception staff are very friendly and helpful nothing was too much trouble for them that all staff were lovely send again nothing was too much trouble for hotel has free lives has a function... More 

Helpful?
Thank Edna N
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Edna N, Thank you so much for your lovely review of Holiday Inn Chiangmai. We are happy to know that overall you enjoyed your stay with us. Your positive comments with regards to the good service provided by our friendly and helpful staff are appreciated, which surely be shared with the team to keep them inspired. We will certainly... More 

Washington DC, District of Columbia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were starting to look a little dated, but updates are on the way. The rooms were very spacious, the breakfast was great, bathroom and wifi were better than most compared to other stays in Thailand. The location wasn't the best but they did offer shuttle buses. You can also find street food vendors serving the hospital across the... More 

Helpful?
Thank Michael W
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Michael W, Thank you for staying with us and for sharing your encouraging review on Tripadvisor. Your comfort is our main priority and I truly appreciate your compliments about the hotel. We value your comments with regards to the room conditions and we are currently working very close with our owning company to look into improvement opportunities enhancing our... More 

Nottingham, United Kingdom
Level Contributor
118 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I visited in July with my husband, the hotel has free parking, reception staff professional and efficient. Our bedroom was spacious and clean. The bar area was welcoming with a nice outdoor area, breakfast was self service, we had to wait a while for eggs but it was very busy. Booked direct on there website for best rate, will use... More 

Helpful?
Thank F4V-Wendy
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear F4V-Wendy, Thank you very much for staying with us and for your feedback on Tripadvisor. Your comfort and satisfaction during your stay with us is a high priority and we are delighted that you have had a pleasant stay. Your feedback with regards to the egg station at the breakfast will be shared with the Food and Beverage Department... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 

Additional Information about Holiday Inn Chiang Mai

Address: 318 1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $43 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#31 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
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