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Mercure Chiang Mai

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Mercure Chiang Mai
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884 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel with my family. Rooms are clean but quite old and tired. The room had quite a hard bed, though it was enormous. All the fixtures were old including the TV. Bathrooms were small and had limited facilities. Had a basic pool, no gym. There is a grocery store directly out the front which was handy. Hotel... More 

Helpful?
2 Thank Luke and Kimber... A
New Delhi, India
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is a nice property with all basic amenities present in the room. You can find Top departmental store in the vicinity and can stock up your drinking water and eateries. Friendly and warn behavior of the staff.

Helpful?
1 Thank ranjeeta b
Wellington, New Zealand
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A comfortable Hotel in an area close to the city center. Our room was really nice - relatively spacious and light. The furniture is a tad tired but worked well in the room. The staff were lovely, especially the cleaning and concierge workers. The restaurant (Citris) is quite pricey and the service needs to be upgraded a lot, it was... More 

Helpful?
1 Thank Katie B
Oslo, Norway
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights as a Le Club platinum member in a deluxe room. Staff were very friendly all over. The location is a little bit out of the centre of things really, however the old town is walkable (around 15 minutes). The hotel offers a complimentary shuttle to and from the night bazar every night, which helps a lot. Airport... More 

Helpful?
Thank OsloGlobetrotter2013
MercureCNX, Executive Secretary at Mercure Chiang Mai, responded to this review

Dear OsloGlobetrotter2013, Greeting from Mercure ChiangMai. We would like to thank you for choosing to stay with us during your recent visit to ChiangMai city and for sharing your appreciation with us. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. This will certainly motivate them to keep up... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

A charming hotel in a fascinating city. Rooms were big and clean. Staff in restaurant and housekeeping were fantastic, friendly and extremely helpful. Reception staff were a bit aloof, which was a little unsettling. Our only complaint really was we booked 2 rooms (as travelling with family) some months prior to our trip requesting the rooms to be together. When... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank GilesMob
MercureCNX, executive Secretary at Mercure Chiang Mai, responded to this review

Dear GilesMob, Greeting from Mercure ChiangMai. We would like to thank you for choosing to stay with us during your recent visit to ChiangMai city and for sharing your appreciation with us. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. This will certainly motivate them to keep up... More 

Yulara, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in desperate need of renovations. It's located just north of the old city but really disappointed me in so many areas. Firstly, this review is primarily focusing on the hotel itself and its location. The staff were very warm and welcoming upon arrival at the hotel and helped me with my Thai pronunciation. I had scheduled an... More 

Helpful?
Thank Richard B
MercureCNX, Executive Secretary at Mercure Chiang Mai, responded to this review

Dear Richard B, Greeting from Mercure ChiangMai. We would like to thank you for choosing to stay with us during your recent visit to ChiangMai city and for sharing your appreciation with us. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our... More 

Travelers are raving about these Chiang Mai hotels

Nicosia, Cyprus
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 25, 2016

The hotel is a bit old fashioned, but our room was very spacious and newly renovated. It was clean and well kept. Next door you can find a tour agency, a supermarket and a massage centre. The hotel offered a free transfer to the night market - about 10 minutes drive (you have to pre-book). The airport is about 20... More 

Helpful?
Thank Eledem
Queensland, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

Mercure covers some the of the basic needs of modern humanity, food and shelter but not Internet. The breakfast is solid, our room is clean (apart from a shower that floods the bathroom if too many people have a shower consecutively) with a comfortable bed but the Internet... Let's just say in writing this review on my phone rather than... More 

Helpful?
Thank Benjamin M
Perth, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2016

well back a second time this trip was better than the last one[ see first review 2015] . see kam at the taxi desk outside main entrance he will take care of all your sightsee and other transport needs

Helpful?
Thank mick w
Singapore, Singapore
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 3, 2016

It used to be the old Novotel hotel renamed Mercure,rooms are a bit dated and old but rooms are big,we had a huge king size bed that is bigger than a normal king size bed possibly can even sleep 3 people comfortably,good for a family.with kids. Good service from staff expecially at the restuarant,food prices here are really cheap. Just... More 

Helpful?
Thank Lucy9908
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 

Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $26 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#35 Best Value Hotel in Chiang Mai
#43 Luxury Hotel in Chiang Mai
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