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Mercure Chiang Mai

1,035 reviews
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Traveler (352)
Room & Suite (333)
Dining (86)
Overview
  • Excellent14%
  • Very good44%
  • Average29%
  • Poor9%
  • Terrible4%
Travelers talk about
“tops supermarket”(22 reviews)
“night market”(62 reviews)
“old city”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,035)Write a Review
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All reviewstops supermarketnight marketold cityfree shuttle to the night bazaarbig supermarketfifth floortuk tukairport shuttlenice hotelshuttle serviceswimming poolnon smokingcost bahtfront officedeluxe roomrooms are largehotel staff
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1 - 5 of 654 reviews
Reviewed 2 days ago

Chiang Mai Mercure is a good option to explore the city and surrounding area. It's not in the city center, but transport is quickly available, with Uber being the most comfortable option. Rooms are clean and spacious, although I must admit -being a Platinum member-...More

Review collected in partnership with Accorhotels.com
Thank avanherreweghe
Reviewed 1 week ago via mobile

I stayed at the hotel for 3 nights. Check in was fast and smooth. The 3 rooms i booked are all clean with comfortable beds. The television sets look dated though. Front desk staff are very quick in responding to my queries too. Great stay...More

Thank MKMKMK246
Response from MercureCNX, Executive Secretary to General Manager at Mercure Chiang MaiResponded 1 week ago

Dear MKMKMK246, I am delighted to hear your positive notes regarding our services and rooms as well as your comment about the wonderful correspondence with our staff. Please rest assured that this compliment will be shared with my team who will definitely be glad to...More

Reviewed 4 weeks ago

I had an overnight stay at this hotel.The hotel and room was very clean and the staff were very professional in all aspects. The hotel is a little bit far from city centre to walk but a tuk tuk ride is cheap enough and only...More

Thank alfredclifforda
Response from MercureCNX, Executive Secretary to General Manager at Mercure Chiang MaiResponded 4 weeks ago

Dear alfredclifforda, It certainly is rewarding when a valued guest shares a positive feedback and we would like to sincerely thank you. I will be sure to share your feedback with the team to further reinforce their efforts. Thanks once again for your kind feedback...More

Reviewed November 4, 2017 via mobile

We stayed at the Mercury at the recommendation of a good friend who has lived in Chiang Mai all her life. It is impeccably clean and has friendly and attentive staff who made us feel welcome and included in the Loy Kruthong celebration during our...More

Thank hawk4sea
Response from MercureCNX, Executive Secretary to General Manager at Mercure Chiang MaiResponded November 5, 2017

Dear Hawk4sea, On behalf of all our team members, we appreciate you taking the time to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass...More

Reviewed November 3, 2017

The Mercure Chiang mai is located a little bit outside of Chiang Mai city center but it is easy to stop a Songtaew (larger type of "TukTuk") on the main road. The 10 minute drive to nightmarket should be around 30 baht per person. I...More

Thank FrankBorchard
Response from MercureCNX, Executive Secretary to General Manager at Mercure Chiang MaiResponded November 5, 2017

Dear FrankBorchard, I am overjoyed to hear that we have successes in exceeding your expectations in most of the aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this...More

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Traveler (352)
Room & Suite (333)
Dining (86)
Pool & Beach (27)
Hotel & Grounds (231)
Bathroom (31)
Business Center & Event Rooms (4)
About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
$38 - $70 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$38 - $70 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
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