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Mercure Chiang Mai

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183 Changpuak Road Sri Poom, Chiang Mai 50200 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$31
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Free cancellation until 02/26/22
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$31
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Free cancellation until 02/26/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (473)
Room & Suite (222)
Dining (98)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Chiang Mai
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 669 hotels in Chiang Mai
Location
Cleanliness
Service
Value
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
1226Reviews3Q+A86Room tips
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Popular mentions
KukuAroundTheWorld wrote a review Mar 2021
Pattaya, Thailand168 contributions7 helpful votes
I’d stayed here 2 times. First time is terrible. I found cockroaches both in my room and dining room. After I complained at front desk and they cleaned it, I still found in my room. However, I stayed again because of my job and this location. Absolutely i requested other room. It improved a lot. It cleans. Moreover, I feel breakfast also improved. Boiled rice from breakfast set is no taste in the first time. It’s better in second time. - room for me is standard if there is no cockroach. - breakfast is set menu due to COVID-19 situation and quality is so so. - location is the best. It’s between old town and super highway.
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Date of stay: February 2021Trip type: Traveled on business
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Response from Mercure Chiangmai , General Manager at Mercure Chiang Mai
Responded Mar 13, 2021
Dear Valued Clients, Kinds Greeting from Mercure Chiang Mai. Thank you for taking the time to tell us about your experience at the Mercure Chiang Mai. We're sorry to hear that some of your experience did not meet your expectations and please allow us to express our sincerest apologies. Your feedback is very important to us and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, The Management Team
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johnp3j wrote a review Aug 2020
Singapore, Singapore8 contributions11 helpful votes
In this troubled COVID-19 period, I just spent 5 days of unwinding and relaxation at the Chiang Mai centrally located Mercure hotel. There is ample accommodation choice in Chiang Mai, but a friend of mine luckily reminded me that the Mercure hotel is still the best choice when overstaying in Chiangmai. He was right, and everyday I reminded him that i was thankful for his most invaluable advice.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
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Chaipat K wrote a review Jan 2020
2 contributions
Business trip to stay 2 nights at the hotel. It costs 50 THB for the lowest quality toothbrushes (single lifetime use, lower quality than the one that other hotels give you for free). No even provide cotton bud. I will never recommend my colleagues to choose this hotel for business trip to Chiang Mai ever.
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Date of stay: January 2020Trip type: Traveled on business
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Response from MercureCNX, ผู้จัดการทั่วไป at Mercure Chiang Mai
Responded Jan 28, 2020
Dear Chaipatth, Kind greeting from Mercure Chiang Mai Thank you for taking the time to tell us about your feedback at the Mercure Chiang Mai. We are sorry to hear that your experience stayed did not meet your expectations aspect of amenities of the room We would like to politely informed you that the toothbrush and cotton bud were not provided in guest room regards of environment protection planing to reduce single used plastic. these will have extra charge (for toothbrush) upon guest requested. It's a great pleasure to have you as our guest and bringing your attendtion to us, We hope that we will have chance again to accommodate you again in Chiang Mai. Sincerely yours, The Management Team
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asie f wrote a review Jan 2020
211 contributions96 helpful votes
transpatency moment...i was given UG to suite cos my status. poz: big space, staff do respond fast on stuff etc neg: no style...my grandma had furniture like this lol location...NOT so close to old city etc..many closer f&b..so so bar is dull and boring one v hard working bar guy doing all after 2100...no help apparently..but does his best overall...lacks atmosphere, dated, but within the space they are in, super nice staff
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Date of stay: January 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from MercureCNX, ผู้จัดการทั่วไป at Mercure Chiang Mai
Responded Jan 17, 2020
Dear asief2014, Thank you for taking time to post your review. We are delighted to know that our space and our staff service met yoour convenience expectation. However, We regret to hear that our property furniture, hotel location and restaurant did not meet your expectation, Therefor we are absolutely committed to ensuring the complete satisfaction of our quests. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, The Management Team
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Pmichelazzo wrote a review Jan 2020
Brussels, Belgium55 contributions57 helpful votes
The hotel use an old building but it's perfect. The rooms are big (really big) with a really big bed, clean and with everything functional. It's located in a walk distance of the city centre and surrounding with many services like restaurants, ATM's, a big supermarket 50 meters away, pharmacies, etc. The breakfast serve mostly food for asiatic people but with options of western too. The restaurant have good options for lunch and/or dinner. The staff is perfect. Well educated and try to help you with any issue with a smile on the face. I really like the Mercure brand but this hotel surprise me in a good way.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
2 Helpful votes
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Response from MercureCNX, ผู้จัดการทั่วไป at Mercure Chiang Mai
Responded Jan 17, 2020
Dear Pmichelazzo, Kinds Greeting from Mercure Chiang Mai, We are pleased to read that you were sastisfy and enjoyed with our comfortable big room which is the best feature that always makes guest impressive and enjoy staying. The cleanliness is the most importance things that we give attention to every room and every stayed of guest. Your comment about breakfast is the valued to us and it was shared to the F&B department manager to improve and create more variety of western food as well. Additionally, Your kind compliments to our staff is sharing to them for their working motivation and try to improve our service to be better and better more. Thank you for staying with us, we hope that next time if you have the opportunity to visit Chiang Mai again, we will have another chance to accomodate you again. Please contact us directly when you come back. Sincerely, The Management Team
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PRICE RANGE
$23 - $46 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure chiang mai hotel chiang mai, accor chiang mai, novotel chiang mai, chiang mai mercure, chiang mai novotel
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
159
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Frequently Asked Questions about Mercure Chiang Mai
Which popular attractions are close to Mercure Chiang Mai?
Nearby attractions include Wat Phan Tao (0.2 miles), Siri-Wattana Market / Tha-Nin Market (0.2 miles), and Wat Ku Tao (Wat Welu Wanaram) (0.2 miles).
What are some of the property amenities at Mercure Chiang Mai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Chiang Mai?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Chiang Mai?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Mercure Chiang Mai?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Chiang Mai?
Conveniently located restaurants include Ab'Petite Cafe, Salad Terrace, and BAAN Landai, Chiangmai Thailand.
Are there opportunities to exercise at Mercure Chiang Mai?
Yes, guests have access to a pool during their stay.
Does Mercure Chiang Mai have an airport shuttle?
Yes, Mercure Chiang Mai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mercure Chiang Mai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Chiang Mai?
Many travelers enjoy visiting Chiang Mai Gate (1.9 miles), Fort of Ka-Tham (1.5 miles), and Pratu Chiang Mai (1.4 miles).
Is Mercure Chiang Mai accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.