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137 Pillars House

2 Soi 1, Nawatgate Road Tambon Watgate, Chiang Mai 50000 Thailand
Traveler (1526)
Room & Suite (336)
Dining (206)
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About

#2 of 29 boutique hotels in Chiang Mai
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.5
2023 Travelers' Choice Best of the Best
This luxurious 30 suite boutique Hotel is built around a colonial teak homestead built in 1880s. It is located in a leafy residential enclave a few minutes walk from the historical Wat Gate Temple, Ping River and boutique shopping area. Four stunning suite types range from 70 -135 square meters; two with small private pools. Tiled verandas, cane shades, rattan furniture and free standing Victorian baths are reminders of days gone by, blend with modern facilities including outdoor gardens showers, flat screen televisions and wi-fi. A range of bespoke dining options include the Jack Bain's Bar, Parlor, Wine Cellar, The Dining Room, Palette, Kitchen and Private Dining, using organic ingredients from the Hotel's garden.Recreation facilities include the Spa, Gymnasium and Swimming Pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle tours
Walking tours
Babysitting
Valet parking
Wifi
Outdoor pool
Yoga classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Board games / puzzles
Children's television networks
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Historic Hotel
Languages Spoken
English, Chinese, Thai
Traveler Insights
This summary was created by AI, based on 43 recent English reviews.
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Many travelers appreciate the calm, walkable location of the 137 Pillars House, often describing it as perfect. The hotel's beautifully designed and inviting atmosphere, complete with unique touches such as a live pianist and outdoor showers, earns rave reviews. Despite being considered expensive, the overall quality and service justify the price according to guests. With well-maintained, immaculate rooms and grounds, the hotel's cleanliness is consistently praised. Amenities like the spa, pool, and personal butler service are appreciated by guests, while the spacious, comfortable rooms offer a feeling of luxury. The exceptional, personalized service, particularly from concierge Toto, is highly praised.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Impeccable
Amenities
Well-appointed
Location
Convenient
Many travelers appreciate the hotel's location, describing it as calm, walkable to the city center, and perfect.
  • Takashi Azumi
    Takashi Azumi
    Apr 2023 1 contribution
    ...The location is near to the central but quite calm...
  • Peter E
    Peter E
    Jan 2023 11 contributions
    ...Location makes it quiet yet walkable to city center...
  • Nenita2014
    Nenita2014
    Nov 2022 44 contributions
    ...I love the rooms and the property grounds as well as the location...
  • Tiffany L
    Tiffany L
    Oct 2022 1 contribution
    Quaint boutique hotel with great location and impeccable service...
  • Jason H
    Jason H
    Oct 2022 8 contributions
    ...The location of the hotel is perfect and the hotel itself is beautiful...
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Atmosphere
Inviting
Travelers praised the hotel's atmosphere as beautifully designed and inviting, often mentioning the serene, luxurious, and tranquil environment, the well-appointed, spacious rooms, and the unique touches such as the live pianist and outdoor showers.
  • MooOun
    MooOun
    Sep 2023 58 contributions
    ...The suite is nice and clean with large walk-in closet and outdoor shower...
  • Joseph
    Joseph
    Aug 2023 5 contributions
    ...The aesthetic of this boutique hotel will make you melt into Chiang Mai. The rooms are spacious, gorgeous, and designed for pure relaxation while also taking into account luxury and beauty...
  • LoveSanFrancisco2011
    LoveSanFrancisco2011
    Aug 2023 23 contributions
    Classy, serene landscape throughout the quaint, luxurious hotel property...
  • Bryan C
    Bryan C
    Aug 2023 3 contributions
    ...Rooms are immaculate and well appointed...
  • Yi W
    Yi W
    Jul 2023 3 contributions
    ...The hospitality and environment definitely will impress you, and rescue you from noisy urban life...
  • ecoyenya
    ecoyenya
    Jul 2023 76 contributions
    ...The rooms were large, elegant, and a true 5 star with the service and amenities...
  • Yumi A
    Yumi A
    Jun 2023 3 contributions
    ...From the moment we arrived and were greeted with cold herbal tea and cool towels, to entering our relaxing room to be met with fresh fruit, to the turn-down service, to the wonderful staff at the most amazing breakfast buffet, we felt cared-for and pampered...
  • Takashi Azumi
    Takashi Azumi
    Apr 2023 1 contribution
    ...The room are very clean and has the good balcony... We can enjoy not only the great taste but also nice atmosphere...
  • Frem862
    Frem862
    Mar 2023 95 contributions
    ...I’d like to particularly thank Toto who was just FANTASTIC!...
  • Nicky F
    Nicky F
    Mar 2023 3 contributions
    ...It is beautifully designed and the staff is great...
  • ari73
    ari73
    Feb 2023 12 contributions
    ...The room was gorgeous and immaculately designed. The mattress and pillows were just simply divine...
  • Danton S
    Danton S
    Feb 2023 5 contributions
    ...They welcomed us with a bottle of sparkling wine, cake and flowers...
  • Brielle C
    Brielle C
    Dec 2022
    ...The daily atmosphere of this place is serene and the surrounding area is walkable and has lively restaurants and shopping to get a taste of the local experience...
  • michael9435
    michael9435
    Nov 2022 5 contributions
    ...The rooms are well furnished but in a corporate way - no individuality...
  • Chachacharlie
    Chachacharlie
    Nov 2022 84 contributions
    ...The room was incredibly well appointed and decorated, with great space and comfort...
  • ccrosner
    ccrosner
    Nov 2022 4017 contributions
    ...Will also mention that we LOVED the bar area...
  • bonjourlina
    bonjourlina
    Oct 2022 35 contributions
    ...The grounds are stunning, the atmosphere inviting, and the rooms thoughtfully designed and furnished. We especially loved the outdoor shower and veranda... In the evenings, music from a live pianist flowed into the central courtyard which is beautifully lit and well landscaped- a wonderful setting to enjoy cocktails or dinner...
  • Emily W
    Emily W
    Sep 2022 1 contribution
    ...The traditional wooden buildings have been beautifully maintained and our very comfortable room was spacious and well appointed...
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Rooms
Spacious
Travelers appreciate the hotel rooms for their spaciousness, comfort, and tasteful design. Many mentioned the rooms being well-appointed, clean, and offering a feeling of luxury.
  • David J
    David J
    Aug 2023 2 contributions
    ...From the gracious and warm check in where you are assigned a personal assistant who is at your beck and call 24 hours a day through the use of a phone app, to entering a stunning room with all the bells and whistles you could ask for - you know you have made the right decision...
  • LoveSanFrancisco2011
    LoveSanFrancisco2011
    Aug 2023 23 contributions
    ...Our family booked three rooms & shared 1 butler, Ray... Only 30 rooms total at 137 Pillars and we had the tranquility we were hoping for...
  • Joseph
    Joseph
    Aug 2023 5 contributions
    ...The rooms are spacious, gorgeous, and designed for pure relaxation while also taking into account luxury and beauty...
  • Zachary S
    Zachary S
    Jul 2023 7 contributions
    ...We had a lovely time at this modern boutique hotel set in a beautiful historic luxury compound in Chiang Mai. The staff were warm and welcoming, the rooms comfortable and nicely appointed, and the pool, bar and grounds were impeccable...
  • ecoyenya
    ecoyenya
    Jul 2023 76 contributions
    ...The rooms were large, elegant, and a true 5 star with the service and amenities...
  • Yumi A
    Yumi A
    Jun 2023 3 contributions
    ...From the moment we arrived and were greeted with cold herbal tea and cool towels, to entering our relaxing room to be met with fresh fruit, to the turn-down service, to the wonderful staff at the most amazing breakfast buffet, we felt cared-for and pampered...
  • Pioneer702587
    Pioneer702587
    May 2023 1 contribution
    ...Rooms are amazing in size and provide unexcelled comfort...
  • 278svenl
    278svenl
    Apr 2023 12 contributions
    We had a great stay at this very unique property providing the best of Thai hospitality in a small, exclusive setting... There are only a fairly small number of rooms / suites so that the property provides for a spacious yet homely feeling, yet it is big enough to provide all facilities of big hotels...
  • RunningGatorDoc
    RunningGatorDoc
    Apr 2023 53 contributions
    ...Only 30 rooms allows for a quaint and serene rest...
  • Frem862
    Frem862
    Mar 2023 95 contributions
    ...The hotel itself is like a garden oasis and the rooms are spacious and very well planned out...
  • ari73
    ari73
    Feb 2023 12 contributions
    ...The minute we arrived, we were greated by the General Manager and Toto showed us around before brought us to our room. The room was gorgeous and immaculately designed...
  • Sherwood127
    Sherwood127
    Feb 2023 7 contributions
    ...Comfortable and spacious rooms , great spa, beautiful pool, terrific breakfasts...
  • Brielle C
    Brielle C
    Dec 2022
    ...The accommodations are gorgeous - especially the large outdoor showers...
  • michael9435
    michael9435
    Nov 2022 5 contributions
    137 Pillars House is a professionally run, well located hotel with comfortable, well furnished suites and the butler service (really a concierge) is very helpful... The rooms are well furnished but in a corporate way - no individuality...
  • Ellie K
    Ellie K
    Nov 2022 2 contributions
    My wife and I stayed at 137 Pillars, Chiang Mai for 5 nights in November... The suite was beautiful, the services were top notch and the staff were attentive, friendly and knowledgeable...
  • ccrosner
    ccrosner
    Nov 2022 4017 contributions
    ...Our room, the East Borneo suite on the second floor, was spacious with a gorgeous bathroom and wonderful water pressure...
  • Chachacharlie
    Chachacharlie
    Nov 2022 84 contributions
    ...He took us on a tour of the grounds and then to our gorgeous room. The room was incredibly well appointed and decorated, with great space and comfort...
  • Nenita2014
    Nenita2014
    Nov 2022 44 contributions
    ...I love the rooms and the property grounds as well as the location...
  • bonjourlina
    bonjourlina
    Oct 2022 35 contributions
    ...The grounds are stunning, the atmosphere inviting, and the rooms thoughtfully designed and furnished...
  • Emily W
    Emily W
    Sep 2022 1 contribution
    ...The traditional wooden buildings have been beautifully maintained and our very comfortable room was spacious and well appointed...
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Value
Expensive
While most travelers found the hotel expensive, they believed the overall quality and service justified the high price.
  • Nicole S
    Nicole S
    Aug 2023 437 contributions
    We did not stay (bit out of our price range) but nearly 2 weeks ago we visited Jack Bain's bar and had dinner in the restaurant...
  • Joseph
    Joseph
    Aug 2023 5 contributions
    We are on a 1 month tour of Southeast Asia and I don’t think any place we will stay at will top 137 Pillars...
  • Vincent N
    Vincent N
    Aug 2023 2 contributions
    ...Well led by General Manager Anne. Rare boutique hotel of the highest quality...
  • LoveSanFrancisco2011
    LoveSanFrancisco2011
    Aug 2023 23 contributions
    ...Thank you 137 Pillars House...
  • jtuzzolo
    jtuzzolo
    Apr 2023 4 contributions
    ...The rooms are gorgeous , the property is so lush and well maintained!...
  • Takashi Azumi
    Takashi Azumi
    Apr 2023 1 contribution
    ...The room are very clean and has the good balcony...
  • Nicky F
    Nicky F
    Mar 2023 3 contributions
    ...It is beautifully designed and the staff is great...
  • Farina A
    Farina A
    Feb 2023 2 contributions
    ...Luxurious yet historical , extremely friendly staff and great food ...
  • sarstro
    sarstro
    Feb 2023 22 contributions
    ...The rooms are great and quite spacious...
  • Peter E
    Peter E
    Jan 2023 11 contributions
    ...We've been disappointed by other hotels in Chiang Mai, but this is a genuine luxury property...
  • ccrosner
    ccrosner
    Nov 2022 4017 contributions
    ...137 Pillars isn’t inexpensive but we thought the price was totally worth what we received in value...
  • michael9435
    michael9435
    Nov 2022 5 contributions
    ...However, at the price charged, I expected wow factor but did not find it at all... Breakfast is not of the standard it should be for a hotel of this price... All in all, it's not a hotel I would choose to stay at again but if you just want a very comfortable place to stay near the centre of Chiang Mai and don't mind the price then may be worth considering...
  • Chachacharlie
    Chachacharlie
    Nov 2022 84 contributions
    ...Anne, the General Manager, came to introduce herself during breakfast one morning, she's lovely...
  • feargus O
    feargus O
    Oct 2022 1 contribution
    ...Clearly not inexpensive but it was well worth it...
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Cleanliness
Immaculate
Travelers consistently praise the hotel for its cleanliness, with particular commendation for well-appointed, immaculate rooms and well-maintained grounds.
  • MooOun
    MooOun
    Sep 2023 58 contributions
    ...The suite is nice and clean with large walk-in closet and outdoor shower...
  • LoveSanFrancisco2011
    LoveSanFrancisco2011
    Aug 2023 23 contributions
    Classy, serene landscape throughout the quaint, luxurious hotel property...
  • Inspire08138090845
    Inspire08138090845
    Aug 2023 2 contributions
    ...Excellent foot, spacious and very clean room, wonderful spa and nice swimming pool...
  • Bryan C
    Bryan C
    Aug 2023 3 contributions
    ...Rooms are immaculate and well appointed...
  • 278svenl
    278svenl
    Apr 2023 12 contributions
    ...We couldn't have wished for a better place to stay in Chiang Mai...
  • Safari29190151237
    Safari29190151237
    Apr 2023 2 contributions
    ...Staff was excellent and the facilities were all very clean and updated...
  • jtuzzolo
    jtuzzolo
    Apr 2023 4 contributions
    ...The rooms are gorgeous , the property is so lush and well maintained!...
  • Takashi Azumi
    Takashi Azumi
    Apr 2023 1 contribution
    ...The room are very clean and has the good balcony...
  • RunningGatorDoc
    RunningGatorDoc
    Apr 2023 53 contributions
    ...Ann keeps a keen eye on this property, always looking to improve...
  • Frem862
    Frem862
    Mar 2023 95 contributions
    ...The hotel itself is like a garden oasis and the rooms are spacious and very well planned out. Besides an indoor shower it also has an outdoor shower which was fun to use...
  • sarstro
    sarstro
    Feb 2023 22 contributions
    ...We had a balcony and an outdoor shower as additional options...
  • ari73
    ari73
    Feb 2023 12 contributions
    ...The room was gorgeous and immaculately designed...
  • Sherwood127
    Sherwood127
    Feb 2023 7 contributions
    Stayed here 2/22-25/23, and everything about this property was perfect... I've traveled extensively around the world for business and pleasure and hands-down this is one of the nicest hotels I've ever stayed at...
  • Brielle C
    Brielle C
    Dec 2022
    ...The accommodations are gorgeous - especially the large outdoor showers...
  • Franco134
    Franco134
    Dec 2022 4 contributions
    ...This, by far, has been the best hotel we have stayed at...
  • ccrosner
    ccrosner
    Nov 2022 4017 contributions
    ...We arrived to a tranquil oasis with a warm welcome from the staff. Our room, the East Borneo suite on the second floor, was spacious with a gorgeous bathroom and wonderful water pressure... Housekeeping was excellent and included turn down service...
  • Ellie K
    Ellie K
    Nov 2022 2 contributions
    ...The grounds were gorgeous and tended to daily...
  • bonjourlina
    bonjourlina
    Oct 2022 35 contributions
    ...We especially loved the outdoor shower and veranda...
  • Emily W
    Emily W
    Sep 2022 1 contribution
    ...The traditional wooden buildings have been beautifully maintained and our very comfortable room was spacious and well appointed...
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Service
Impeccable
Travelers highly praised the exceptional, personalized, and attentive service, with Toto the concierge frequently highlighted for going above and beyond.
  • Joseph
    Joseph
    Aug 2023 5 contributions
    ...Toto our personal butler was readily available for every single request, had the best restaurant recommendations, suggested the most incredible drag show in town, and took care of our laundry. He was available to us by what’s app and would literally respond within 30 seconds to any message... Toto made our trip seamlessly perfect while maintaining a smile the entire time...
  • Bryan C
    Bryan C
    Aug 2023 3 contributions
    ...Excellent service by all the staff, who recognize you by name and are friendly and helpful. We were assigned a butler who was very responsive and assisted us with shopping recommendations, arranging tours, etc... Rooms are immaculate and well appointed...
  • David J
    David J
    Aug 2023 2 contributions
    ...From the gracious and warm check in where you are assigned a personal assistant who is at your beck and call 24 hours a day through the use of a phone app, to entering a stunning room with all the bells and whistles you could ask for - you know you have made the right decision... Of course any 5 star hotel should excel in service... Under the watchful eye of their amazing GM, Anne, the staff was truly a joy... From our personal assistant, Toto, to every lovely person who works at 137 Pillars House... You won't regret stay at 137 Pillars House...
  • LoveSanFrancisco2011
    LoveSanFrancisco2011
    Aug 2023 23 contributions
    ...Everything you can expect from a 5-star hotel & beyond. Attention to detail & personal touch of their service is unbeatable... Our family booked three rooms & shared 1 butler, Ray... Ray had us add his LINE account on the first day & assisted us with various chors from van booking to spa appt to airport drop off etc... Our family stayed in Chiang Mai for a relatively long vacation, some up to 2 weeks, and truely appreciated the hospitality from the 137 Pillars House team... Our family booked a private group Thai boxing class via the hotel gym/spa and it was a surpringly pleasant experience... Thank you 137 Pillars House...
  • Yumi A
    Yumi A
    Jun 2023 3 contributions
    The service at 137 Pillars is exquisite. From the moment we arrived and were greeted with cold herbal tea and cool towels, to entering our relaxing room to be met with fresh fruit, to the turn-down service, to the wonderful staff at the most amazing breakfast buffet, we felt cared-for and pampered... The staff was willing and able to help arrange dinner recommendations and transportation, as well as excursions... We left for 1 night to go elsewhere and it was like coming home when we returned, including getting welcome-back chocolates...
  • Fearless13807998365
    Fearless13807998365
    Apr 2023 2 contributions
    ...Most noteworthy and memorable is the impeccable service, staff going out of their way to please and pamper, down to the personal greeting (in person) from the Gen Manageress. Mr Toto was like a personal assistant, most kind and helpful...
  • 278svenl
    278svenl
    Apr 2023 12 contributions
    We had a great stay at this very unique property providing the best of Thai hospitality in a small, exclusive setting... Toto, our butler, provided superb concierge services and has helped us perfectly to organise our stay, especially his restaurant recommendations were spot on... Generally, the staff were very personable which really sets the place apart from larger establishments... The hotel also helped us to organise tours through a local company... We couldn't have wished for a better place to stay in Chiang Mai...
  • Nicky F
    Nicky F
    Mar 2023 3 contributions
    ...It is beautifully designed and the staff is great. We were assigned a concierge who we could What’s App for whatever we needed - a taxi, something for the room, etc...
  • Frem862
    Frem862
    Mar 2023 95 contributions
    As we checked in we realized the staff at this property go above and beyond on every count. Right from acknowledging our requests to the General Manager, Anne, herself stopping by to say hello!... Besides an indoor shower it also has an outdoor shower which was fun to use... What made our experience the best was the personalized service by the staff... I’d like to particularly thank Toto who was just FANTASTIC!... There was no request that was not attended to right away... Her smile was infectious and she was so attentive to our requests / needs...
  • Peter E
    Peter E
    Jan 2023 11 contributions
    ...We've been disappointed by other hotels in Chiang Mai, but this is a genuine luxury property... Food was great, waiters understand food allergies and everyone is so attentive - rare to see this level of attention to details...
  • Brielle C
    Brielle C
    Dec 2022
    We went as a family of 4, three in our twenties and one mom, and we absolutely loved our time at 137 Pillars... The staff is so attentive, thoughtful, and lovely... Every aspect of our stay was well planned, including the delicious smelling bug sprays we are now all obsessed with... Our personal staff member Toto suggested the most perfect shopping day and set us up with rides and helpful directions... Anne the GM was so wonderful to speak to and spend time with at the gala... The passion fruit margaritas by the pool were divine...
  • Nenita2014
    Nenita2014
    Nov 2022 44 contributions
    ...It’s close enough that you can walk to the city center leisurely or take a Grab taxi if desired and it’s far enough that it’s quiet and felt private... We even have our butler easily accessible through WhatsApp and he is so accommodating and takes our feedback thoughtfully and takes action... We also tried the room service a couple of times and we love the Kao Soi chicken and the Tom Yum... 137 Pillars, thank you for making my birthday and our stay in Chiang Mai so memorable and beautiful!...
  • ccrosner
    ccrosner
    Nov 2022 4017 contributions
    ...137 wins for Best Overall Hotel for its beauty, history, luxurious suites and mostly for the service. The exceptional service began before arrival when the hotel reached out to see if we needed a car arranged or any other special needs... We arrived to a tranquil oasis with a warm welcome from the staff... Our room, the East Borneo suite on the second floor, was spacious with a gorgeous bathroom and wonderful water pressure... Housekeeping was excellent and included turn down service... As others have said, Toto is the star of the place and serves as a personal butler making recommendations and arrangements... What we liked most about Toto was that he was highly professional and efficient but had a friendly warmth about him that made you feel like you had a new friend in Chiang Mai... It was handled beautifully and, Frankly, more generously than we had expected... I have never been apologized to more sincerely by so many... And the gym is well equipped for a hotel this small...
  • Chachacharlie
    Chachacharlie
    Nov 2022 84 contributions
    ...From the moment we were picked up by 137 Pillars at Chiang Mai airport we were treated with incredible hospitality. When we arrived at the beautiful property, they greeted us with a delicious tea at check in... We then met our personal concierge, Toto, who was a delight... He took us on a tour of the grounds and then to our gorgeous room... He also took care of all our transportation and gave us great recommendations for restaurants and things to do... When we went to the elephant sanctuary he even gave us a cute little tote with towels and bottled water for us to take... Everyone at 137 Pillars was so kind and pleasant and so very helpful whenever we needed assistance (we purchased a large wooden Buddha statue and our concierge, Toto, took care of it and wrapped it in bubble wrap for us to bring home safely - just incredible service!)... My family and I left 137 Pillars happy and thankful for everyone there... Anne, the General Manager, came to introduce herself during breakfast one morning, she's lovely... She also asked our two boys, 9 and 10, to help her bring offerings to a small temple they have on property as well as to the typical Thai spirit house, also on property... All I can say is our stay at 137 Pillars House was a phenomenal experience...
  • michael9435
    michael9435
    Nov 2022 5 contributions
    137 Pillars House is a professionally run, well located hotel with comfortable, well furnished suites and the butler service (really a concierge) is very helpful... Staff are professional, friendly and efficient but not exceptional for Thailand...
  • Ellie K
    Ellie K
    Nov 2022 2 contributions
    ...The suite was beautiful, the services were top notch and the staff were attentive, friendly and knowledgeable. Our butler Toto was very gracious, professional and immediately responsive to our every want and need... Toto provided dining and activities recommendations as well as arranged for reservations and transportation...
  • Jason H
    Jason H
    Oct 2022 8 contributions
    We stayed at 137 Pillars House for our honeymoon and it was a great experience! Toto made our stay really great by helping us make reservations, book cars, and offering recommendations of places to go... If you’re considering staying here when in Chiang Mai, just do it...
  • chefemil
    chefemil
    Oct 2022 29 contributions
    ...It was a pleasure to have Toto as our butler and as always he did not disappoint with dining and excursion tips... He and Toto were great in helping me with a surprise dinner on the lawn for my wife... We spoke at length with Anne Arrowsmith ( General Manager ) about how the Pillars were able to keep all their staff employed and all the difficulties of dealing with covid, while maintaining the high level of service that people are used to from 137 Pillars...
  • Tiffany L
    Tiffany L
    Oct 2022 1 contribution
    Quaint boutique hotel with great location and impeccable service. Look for Toto when you stay at Pillars House... He’s been incredibly helpful in booking restaurants, calling cabs and suggests places to go in Chiang Mai...
  • Emily W
    Emily W
    Sep 2022 1 contribution
    Our family stayed at 137 Pillars Chiang Mai and our stay was wonderful!... Toto (our concierge) went above and beyond to make our stay the best it could be and organise tours, taxis, restaurants and even a last minute babysitter... Highly recommended, I genuinely hope to visit again in the future...
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Amenities
Well-appointed
Guests appreciate the well-appointed rooms, personal butler service, and amenities like the spa, pool, and restaurants.
  • Joseph
    Joseph
    Aug 2023 5 contributions
    ...The rooms are spacious, gorgeous, and designed for pure relaxation while also taking into account luxury and beauty... Toto our personal butler was readily available for every single request, had the best restaurant recommendations, suggested the most incredible drag show in town, and took care of our laundry... He was available to us by what’s app and would literally respond within 30 seconds to any message...
  • Bryan C
    Bryan C
    Aug 2023 3 contributions
    Beautiful hotel, well located near the river, and feels like a sanctuary and escape from the hustle of the city. Excellent service by all the staff, who recognize you by name and are friendly and helpful... We were assigned a butler who was very responsive and assisted us with shopping recommendations, arranging tours, etc... Rooms are immaculate and well appointed... The bed / mattress / sheets are probably the most comfortable I've ever slept on in a hotel, including at other high end resorts...
  • David J
    David J
    Aug 2023 2 contributions
    We all dream of the perfect resort hotel when traveling to a exotic destination... From the gracious and warm check in where you are assigned a personal assistant who is at your beck and call 24 hours a day through the use of a phone app, to entering a stunning room with all the bells and whistles you could ask for - you know you have made the right decision... We had a wonderful Thai and Lanna lunch in the gorgeous Palette restaurant in the magnificent main Lanna building which also houses the beautiful Jack Bain's Bar where we went for their happy hour... You won't regret stay at 137 Pillars House...
  • Yumi A
    Yumi A
    Jun 2023 3 contributions
    ...From the moment we arrived and were greeted with cold herbal tea and cool towels, to entering our relaxing room to be met with fresh fruit, to the turn-down service, to the wonderful staff at the most amazing breakfast buffet, we felt cared-for and pampered. The staff was willing and able to help arrange dinner recommendations and transportation, as well as excursions... We left for 1 night to go elsewhere and it was like coming home when we returned, including getting welcome-back chocolates... We wouldn't hesitate to recommend this hotel and would certainly stay there the next time we visit Chiang Mai...
  • Fearless13807998365
    Fearless13807998365
    Apr 2023 2 contributions
    A most beautifully laid out palatial resort that seemed right out of a Thai period drama set just minutes away from city centre. The lush grounds are idyllic and soothing, the cicadas adding a natural comforting touch... Most noteworthy and memorable is the impeccable service, staff going out of their way to please and pamper, down to the personal greeting (in person) from the Gen Manageress... Mr Toto was like a personal assistant, most kind and helpful...
  • 278svenl
    278svenl
    Apr 2023 12 contributions
    We had a great stay at this very unique property providing the best of Thai hospitality in a small, exclusive setting... Toto, our butler, provided superb concierge services and has helped us perfectly to organise our stay, especially his restaurant recommendations were spot on... Generally, the staff were very personable which really sets the place apart from larger establishments... The hotel also helped us to organise tours through a local company... We couldn't have wished for a better place to stay in Chiang Mai...
  • Frem862
    Frem862
    Mar 2023 95 contributions
    As we checked in we realized the staff at this property go above and beyond on every count. Right from acknowledging our requests to the General Manager, Anne, herself stopping by to say hello!... The hotel itself is like a garden oasis and the rooms are spacious and very well planned out... Besides an indoor shower it also has an outdoor shower which was fun to use... It also has a private sit out area which we did not use much as the weather was quite hot... The included breakfast had a nice spread of eggs station, fresh juice bar, Asian items, etc... Her smile was infectious and she was so attentive to our requests / needs...
  • Nicky F
    Nicky F
    Mar 2023 3 contributions
    We are avid travels and now would call 137 Pillar House a favorite hotel. It is beautifully designed and the staff is great... We were assigned a concierge who we could What’s App for whatever we needed - a taxi, something for the room, etc... Highly recommend a drink in the cozy bar...
  • Peter E
    Peter E
    Jan 2023 11 contributions
    ...We've been disappointed by other hotels in Chiang Mai, but this is a genuine luxury property... Food was great, waiters understand food allergies and everyone is so attentive - rare to see this level of attention to details... Location makes it quiet yet walkable to city center...
  • Brielle C
    Brielle C
    Dec 2022
    ...The staff is so attentive, thoughtful, and lovely. The accommodations are gorgeous - especially the large outdoor showers... Every aspect of our stay was well planned, including the delicious smelling bug sprays we are now all obsessed with... Our personal staff member Toto suggested the most perfect shopping day and set us up with rides and helpful directions... The passion fruit margaritas by the pool were divine... The daily atmosphere of this place is serene and the surrounding area is walkable and has lively restaurants and shopping to get a taste of the local experience...
  • Nenita2014
    Nenita2014
    Nov 2022 44 contributions
    Beautiful and luxe boutique property just outside the Old City in Chiang Mai. I love the rooms and the property grounds as well as the location... It’s close enough that you can walk to the city center leisurely or take a Grab taxi if desired and it’s far enough that it’s quiet and felt private... Absolutely stunning gardens and grounds, pool and the outdoor shower, the verandah — everything is really well designed... We even have our butler easily accessible through WhatsApp and he is so accommodating and takes our feedback thoughtfully and takes action... We also tried the room service a couple of times and we love the Kao Soi chicken and the Tom Yum...
  • ccrosner
    ccrosner
    Nov 2022 4017 contributions
    ...We are traveling in SE Asia for over a month and staying at almost all 5 star resorts. 137 wins for Best Overall Hotel for its beauty, history, luxurious suites and mostly for the service... The exceptional service began before arrival when the hotel reached out to see if we needed a car arranged or any other special needs... We arrived to a tranquil oasis with a warm welcome from the staff... Our room, the East Borneo suite on the second floor, was spacious with a gorgeous bathroom and wonderful water pressure... Housekeeping was excellent and included turn down service... As others have said, Toto is the star of the place and serves as a personal butler making recommendations and arrangements... It was handled beautifully and, Frankly, more generously than we had expected... Will also mention that we LOVED the bar area... And the gym is well equipped for a hotel this small...
  • Chachacharlie
    Chachacharlie
    Nov 2022 84 contributions
    ...From the moment we were picked up by 137 Pillars at Chiang Mai airport we were treated with incredible hospitality. When we arrived at the beautiful property, they greeted us with a delicious tea at check in... We then met our personal concierge, Toto, who was a delight... He took us on a tour of the grounds and then to our gorgeous room... The room was incredibly well appointed and decorated, with great space and comfort... He also took care of all our transportation and gave us great recommendations for restaurants and things to do... When we went to the elephant sanctuary he even gave us a cute little tote with towels and bottled water for us to take... The breakfast was absolutely delicious, and every morning they had different items to try - a great way to start the day... Everyone at 137 Pillars was so kind and pleasant and so very helpful whenever we needed assistance (we purchased a large wooden Buddha statue and our concierge, Toto, took care of it and wrapped it in bubble wrap for us to bring home safely - just incredible service!)... The grounds are beautiful, it's so nice and relaxing to walk among the gardens... All I can say is our stay at 137 Pillars House was a phenomenal experience...
  • michael9435
    michael9435
    Nov 2022 5 contributions
    137 Pillars House is a professionally run, well located hotel with comfortable, well furnished suites and the butler service (really a concierge) is very helpful... The rooms are well furnished but in a corporate way - no individuality... Breakfast is not of the standard it should be for a hotel of this price... All in all, it's not a hotel I would choose to stay at again but if you just want a very comfortable place to stay near the centre of Chiang Mai and don't mind the price then may be worth considering...
  • Ellie K
    Ellie K
    Nov 2022 2 contributions
    ...The grounds were gorgeous and tended to daily. The suite was beautiful, the services were top notch and the staff were attentive, friendly and knowledgeable... Our butler Toto was very gracious, professional and immediately responsive to our every want and need... Toto provided dining and activities recommendations as well as arranged for reservations and transportation...
  • feargus O
    feargus O
    Oct 2022 1 contribution
    I stayed 3 nights in the Rajah Brooke suite... It’s a very peaceful enclave that is still close in to things like the old city... The bar is in a traditional style house and great for cocktails listening to the garden frogs... Breakfast menu was extensive and varied... I had dinner in twice, one western and one Thai both excellent... Staff could not have been more helpful or friendly esp Mr Toto and Mr Tee...
  • Jason H
    Jason H
    Oct 2022 8 contributions
    We stayed at 137 Pillars House for our honeymoon and it was a great experience! Toto made our stay really great by helping us make reservations, book cars, and offering recommendations of places to go... If you’re considering staying here when in Chiang Mai, just do it...
  • bonjourlina
    bonjourlina
    Oct 2022 35 contributions
    This lovely property is a serene oasis in busy Chiang Mai. The grounds are stunning, the atmosphere inviting, and the rooms thoughtfully designed and furnished... We especially loved the outdoor shower and veranda... In the evenings, music from a live pianist flowed into the central courtyard which is beautifully lit and well landscaped- a wonderful setting to enjoy cocktails or dinner... The breakfast selection was vast and delicious... We had a busy schedule during our time in Chiang Mai, and wish we had left more time to enjoy this property, especially the pool with its dramatic living wall...
  • Tiffany L
    Tiffany L
    Oct 2022 1 contribution
    Quaint boutique hotel with great location and impeccable service... He’s been incredibly helpful in booking restaurants, calling cabs and suggests places to go in Chiang Mai...
  • Emily W
    Emily W
    Sep 2022 1 contribution
    Our family stayed at 137 Pillars Chiang Mai and our stay was wonderful! The traditional wooden buildings have been beautifully maintained and our very comfortable room was spacious and well appointed... Toto (our concierge) went above and beyond to make our stay the best it could be and organise tours, taxis, restaurants and even a last minute babysitter... Highly recommended, I genuinely hope to visit again in the future...
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Char S wrote a review Nov 17
Erie, Illinois15 contributions
Amazing! The minute we stepped beyond the pillars of this amazing location, we felt a serene peace over us. I would recommend this hotel to any and anyone. Toto, the concierge, is absolutely phenomenal and provided us with so many ideas on what to do. Five star, white glove experience! Also - SO clean!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Debsen1 wrote a review Oct 2023
Fairfax, Virginia40 contributions
Beautiful grounds and serene setting in an old converted teak house. We had complimentary pick up to and from the airport which made coming to the hotel so easy. We did afternoon tea and drinks with piano music each night. Also the spa services are amazing. We intended to book one spa service, but it was so good, we booked more for the following day. The butler service was great with suggestions for restaurants around town and also things to do. And turn down service included little bites to eat and little bedtime stories. I went with a friend for a girls weekend getaway and would love to come back with my husband.
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Date of stay: October 2023
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paan H wrote a review Oct 2023
Bangkok, Thailand2 contributions
+1
Love every bid of my stay - worth every penny spent. The staff is very well trained. They are willing to help you with every single detail i.e. I have acid reflux which means I can’t eat so many fruits and alcohol. They do the customize drink for me. When we drive outside and it’s raining upon our return. The hotel staff runs with 2 umbrellas to our rental car. I happen to turn to the wrong direction to the toilet, the hotel staff follows and escorts me to the right direction and etc. The ambience and decoration are second to none. Who loves the historic place, this boutique is definitely your cup of tea.
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Date of stay: October 2023
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Trip type: Traveled with family
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MooOun wrote a review Sep 2023
Bangkok, Thailand58 contributions
Great ambience and great services all around. The hotel is calm and relaxing. The suite is nice and clean with large walk-in closet and outdoor shower. We'd like to thank all the staffs, especially Khun Tak, our butler for taking great care of us.
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Date of stay: September 2023Trip type: Traveled with family
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LoveSanFrancisco2011 wrote a review Sep 2023
San Francisco, California23 contributions
Classy, serene landscape throughout the quaint, luxurious hotel property. Everything you can expect from a 5-star hotel & beyond. Attention to detail & personal touch of their service is unbeatable. Our family booked three rooms & shared 1 butler, Ray. Ray had us add his LINE account on the first day & assisted us with various chors from van booking to spa appt to airport drop off etc. Both the food (from breakfast to afternoon tea to dinner) & the spa service onsite have excellent quality. Our family stayed in Chiang Mai for a relatively long vacation, some up to 2 weeks, and truely appreciated the hospitality from the 137 Pillars House team. Only 30 rooms total at 137 Pillars and we had the tranquility we were hoping for. Our family booked a private group Thai boxing class via the hotel gym/spa and it was a surpringly pleasant experience. We weren't sure what to expect, to be honst, but from age 11 to 73, we all enjoyed the class, even if it was just a basic taste of the sport. I stayed for 2 weeks & I am impressed that I can't find a single thing I'd like the hotel to improve. Thank you 137 Pillars House. You are a big part of our fond memory about Chiang Mai.
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Date of stay: August 2023
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Trip type: Traveled with family
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Sep 7, 2023
Dear LoveSanFransisco2011, It was a pleasure and privilege to meet you and your extended family and to witness such enjoyment each and every day. Thank you for choosing 137 Pillars House as your Chiang Mai headquaters and home. Each of us hope to welcome you back in the not too distant future. warmest wishes, Annne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David J wrote a review Aug 2023
2 contributions
We all dream of the perfect resort hotel when traveling to a exotic destination. 137 Pillars House comes about as close to that dream as possible. From the gracious and warm check in where you are assigned a personal assistant who is at your beck and call 24 hours a day through the use of a phone app, to entering a stunning room with all the bells and whistles you could ask for - you know you have made the right decision. We had a wonderful Thai and Lanna lunch in the gorgeous Palette restaurant in the magnificent main Lanna building which also houses the beautiful Jack Bain's Bar where we went for their happy hour. (small complaint: no Scotch whiskey included in their happy hour.) Of course any 5 star hotel should excel in service. 137 has this covered in spades! Under the watchful eye of their amazing GM, Anne, the staff was truly a joy. From our personal assistant, Toto, to every lovely person who works at 137 Pillars House. Amazing team. You couldn't ask for more. The grounds are more than spectacular. The location is very good as well. You won't regret stay at 137 Pillars House. We loved it!
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Date of stay: August 2023
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Trip type: Traveled with family
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Sep 7, 2023
Dear David and family, The entire team join me in sending greetings, good wishes and sincere thanks for your most kind review of 137 Pillars House. We are always looking to refine and improve our care of guests as well as the property itself and such wonderful feedback is 'fuel' to keep us motivated and energized. Humble and sincere thanks.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bryan C wrote a review Aug 2023
3 contributions
Beautiful hotel, well located near the river, and feels like a sanctuary and escape from the hustle of the city. Excellent service by all the staff, who recognize you by name and are friendly and helpful. We were assigned a butler who was very responsive and assisted us with shopping recommendations, arranging tours, etc. Rooms are immaculate and well appointed. The bed / mattress / sheets are probably the most comfortable I've ever slept on in a hotel, including at other high end resorts.
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Date of stay: August 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Aug 29, 2023
Dear bryancE2826LY, Hello to you both from all at 137 Pillars House. We are delighted to have been selected as part of your Thailand trip and thrilled that your enjoyed your time with us especially the comfort and sleep quality of our beds and linens. Thank you for your kind review and sharing your experience on Tripadvisor. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vincent N wrote a review Aug 2023
2 contributions
Most personalized service from all the staff of 137 pillars. Personal butler service from Toto via WhatsApp round the clock. Tip top breakfast quality and bed linen quality. Well led by General Manager Anne. Rare boutique hotel of the highest quality
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Good to plan itinerary ahead with 137 Pillars
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Aug 29, 2023
Dear VincentN1053, Thank YOU for your wonderful words regarding your recent stay with us. The team say 'hello' hope your are well and enjoying the remainder of the summer. We all hope to welcome you back to Thailand and 137 Pillars House. Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frederic A wrote a review Aug 2023
Mataro, Spain8 contributions
Great experience with my family in 137 Pillars Chiang Mai. We had a great time and we enjoyed a lot with the swimming pool, the restaurant, the massages of spa, and mainly withthe unbeatable assitance of the staff. Thanks so much to all team and specially to Toto for his his time and permanent assistance. See you again
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Aug 29, 2023
Dear 669frederica, We truly look forward to welcoming you and the family back to 137 Pillars House. Thank you for sharing your experience with the TripAdvisor audience and expressing what you liked about your stay. We are most grateful and all including Toto, send our best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy O wrote a review Aug 2023
5 contributions
+1
I recently booked the David McFleming Suite at 137 Pillars House in Chiang Mai, expecting an open, spacious setting with suite-level services and a personal butler, based on the price tag of around $700 USD per night. What I found instead was a series of disappointments. The suite, despite looking spacious and bright on the website, was located downstairs and surrounded by trees, leaving it dark and tight. The advertised deck windows didn't open, contributing to a stale smell in the room. Even if they had opened, the compact surrounding trees would have made no difference. Upon addressing my concerns, the response seemed somewhat indifferent. When I pointed out the room discrepancies compared to online images, the solutions were to either downgrade or upgrade for an additional 6400 THB ($200 USD) per night. Seeking to view the upgraded room via my appointed butler, I was instead shown around by a different staff member unexpectedly, which deviated from the personal butler experience promised. The worst was when this staff member told me that they will offer $200 usd for an upgrade as a ‘special’ discounted price, which I knew this was not true, as the assistant manager had read this same amount from a price list earlier. Despite discussing this with my butler, Mr. T, the matter wasn’t resolved to satisfaction. The staff member's handling of the situation was deceptive, lacked consistent care, and appeared dismissive. Following this, my interactions with Mr. T ceased entirely. He never acknowledged me thereafter, even neglecting to inform me about the late checkout as he had previously promised. Other aspects like the breakfast buffet didn't meet the expected standard for a luxury hotel. Additionally, my special occasion remained unnoticed. To add to the concerns, after using the outdoor shower just once on our first day, it became blocked. Despite the ongoing issue, no one addressed the problem during our entire stay, rendering it unusable after that initial use. I've had the pleasure of experiencing several luxury establishments in Thailand, and my expectations, based on those, were unfortunately not met at this hotel. The room, food, ambiance, and notably the service, were not up to the mark. I'd advise travelers to consider their options carefully before selecting this hotel. Even though it's branded as a 5-star luxury establishment offering top-notch personalized service, the value for money is questionable. Chiang Mai boasts other options that might deliver a more authentic luxury experience.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Don't be swayed by glossy photos alone; sometimes personal experiences reveal more.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Aug 16, 2023
Dear lucyoh93, Having thoroughly investigated your concerns and disappointments with each department and the staff involved, I would like to firstly apologize for the slow drainage of your outside shower, which was less than ideal and has since been addressed. With respect to your feedback regarding your accommodations, while we may have missed the nuances of your feelings, we did address your expressed concerns and offer 3 options to provide an open terrace space: 1. Open the floor to ceiling retractable glass doors enclosing 3 sides of the air-conditioned terrace and convert the space from night time bed set up to daytime daybed configuration. 2. Move you to an East Borneo suite with an openair terrace and third person end of bed convertible couch 3. Provide the William Bain suite at a favourable rate. Please be assured that we have taken your comments seriously and regret that you were disappointed with your experience. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$493 - $675 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
30
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137 PILLARS HOUSE - Updated 2023 Prices & Boutique Hotel Reviews (Chiang Mai, Thailand)

Frequently Asked Questions about 137 Pillars House
Which popular attractions are close to 137 Pillars House?
Nearby attractions include Elephant Parade House (0.2 miles), Warorot Market (Kad Luang) (0.3 miles), and Colour Factory (0.2 miles).
What are some of the property amenities at 137 Pillars House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at 137 Pillars House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 137 Pillars House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at 137 Pillars House?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to 137 Pillars House?
Conveniently located restaurants include Tanita Coffee House, Woo Cafe & Art Gallery, and Vieng Joom On Teahouse - Chiang Mai.
Are there opportunities to exercise at 137 Pillars House?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does 137 Pillars House have airport transportation?
Yes, 137 Pillars House offers airport transportation for guests. We recommend calling ahead to confirm details.
Is 137 Pillars House located near the city center?
Yes, it is 1.0 miles away from the center of Chiang Mai.
Are any cleaning services offered at 137 Pillars House?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at 137 Pillars House?
The staff speaks multiple languages, including English, Chinese, and Thai.