137 Pillars House
2 Soi 1, Nawatgate Road Tambon Watgate, Chiang Mai 50000 Thailand
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$557
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$559
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$760
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$500
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Room & Suite (336)
Dining (203)
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About
#13 of 708 hotels in Chiang Mai
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
This luxurious 30 suite boutique Hotel is built around a colonial teak homestead built in 1880s. It is located in a leafy residential enclave a few minutes walk from the historical Wat Gate Temple, Ping River and boutique shopping area. Four stunning suite types range from 70 -135 square meters; two with small private pools. Tiled verandas, cane shades, rattan furniture and free standing Victorian baths are reminders of days gone by, blend with modern facilities including outdoor gardens showers, flat screen televisions and wi-fi. A range of bespoke dining options include the Jack Bain's Bar, Parlor, Wine Cellar, The Dining Room, Palette, Kitchen and Private Dining, using organic ingredients from the Hotel's garden.Recreation facilities include the Spa, Gymnasium and Swimming Pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle tours
Walking tours
Babysitting
Valet parking
Wifi
Outdoor pool
Yoga classes
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Board games / puzzles
Children's television networks
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, Chinese, Thai
Location
89Good for walkers
Grade: 89 out of 100
48Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
2 Soi 1, Nawatgate Road Tambon Watgate, Chiang Mai 50000 Thailand
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
1540Reviews19Q+A100Room tips
Reviews
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As we checked in we realized the staff at this property go above and beyond on every count. Right from acknowledging our requests to the General Manager, Anne, herself stopping by to say hello! The hotel itself is like a garden oasis and the rooms are spacious and very well planned out. Besides an indoor shower it also has an outdoor shower which was fun to use. It also has a private sit out area which we did not use much as the weather was quite hot. We ate at the restaurants on a couple nights and the food was some of the best we’ve had in Thailand! The included breakfast had a nice spread of eggs station, fresh juice bar, Asian items, etc. What made our experience the best was the personalized service by the staff. I’d like to particularly thank Toto who was just FANTASTIC! There was no request that was not attended to right away. He had a solution no matter what we needed. Also a shout out to Up in the restaurant. Her smile was infectious and she was so attentive to our requests / needs. If you are looking for a great hotel in Chiang Mai, 137 Pillars is HIGHLY recommended. You will not be disappointed! …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 1 week ago
Dear Frem862, It was a joy to welcome you both to 137 Pillars House and to be included in your anniversary celebration travels. All send their good wishes and thanks for choosing to stay with us. We only hope we can welcome you back together with your children and extended family. The warmest of wishes and safe travel back home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stunning grounds, well appointed rooms with ample space both indoors and outdoors, oversized bathrooms with a gorgeous outdoor shower, a pool to die for, friendly and thoughtful service, great food and a beautiful bar, walkable to town and just the right amount of privacy. We stayed in this historical property and it really enhanced our experience exploring Chiang Mai. Friends following along on social media were awed and asked us for more details about the property from various pictures and videos we posted. It's the kind of place you 100% would return to if you were returning to this part of the world on your travels. Truly stunning and memorable. Can't think of anything bad about it.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 1 week ago
Dear 548claytone, WOW and thank you for capturing so well the spirit of 137 Pillars House. We are ready to extend the same welcome to your friends and family and hope that your own plans will include a return. warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This lovely property is a serene oasis in busy Chiang Mai. The grounds are stunning, the atmosphere inviting, and the rooms thoughtfully designed and furnished. We especially loved the outdoor shower and veranda. In the evenings, music from a live pianist flowed into the central courtyard which is beautifully lit and well landscaped- a wonderful setting to enjoy cocktails or dinner. The breakfast selection was vast and delicious. We had a busy schedule during our time in Chiang Mai, and wish we had left more time to enjoy this property, especially the pool with its dramatic living wall. Would absolutely recommend and hope to return one day.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 1 week ago
Dear bonjourlina, We so hope to welcome you back to 137 Pillars House and to Chiang Mai. Thank you for your review and for making an important point for those planning a visit to be sure to plan time to relax and enjoy the pool, spa and grounds at the hotel. My suggestion to those visiting Chiang Mai is a minimum stay of four nights. There is just so much to see and do, including simply relaxing. Warm regards and our thanks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here 2/22-25/23, and everything about this property was perfect. Comfortable and spacious rooms , great spa, beautiful pool, terrific breakfasts. Staff was terrific, particularly Toto who helped with restaurant recommendations and transportation. I've traveled extensively around the world for business and pleasure and hands-down this is one of the nicest hotels I've ever stayed at.
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Date of stay: February 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 1 week ago
Dear Sherwood127, Your lovely words fill us with joy and pride. Thank YOU and thank you for including 137 Pillars House as one of the nicest hotels you have staye at. Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the 137 Pillars House Hotel in Chiang Mai for our honeymoon. The staff and the service was amazing. They welcomed us with a bottle of sparkling wine, cake and flowers. And the personal butler was the best. The hotel is extremely comfortable and soothing. The pool area is very nice and again, the staff is the best. They’re always helping out. We also discovered their amazing and beautiful restaurant in the middle of the venue, which is rated as one of Michelin’s best. And it definitely is. Even breakfast is delicious. Thanks for such a wonderful experience 137 Pillars team.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 1 week ago
Dear Danton S, Hello for the team in Chiang Mai and again our thanks for including us in your honeymoon celebrations. We are thrilled you enjoyed your experience at 137 Pillars House and hope to welcome you back. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
137 pillar house is one of the best properties we have stayed works wide . Luxurious yet historical , extremely friendly staff and great food . 137 pillar house is only one of the reason we might like to fly back all the way to Thailand ( 30 Hour flight ) 😀
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 4 weeks ago
Dear farinaa2023, We are delighted that your recent stay with us was all that your hoped for and are honored that you deem 137 Pillar House worthy of the considerable travel time to reach Chiang Mai. We sincerely hope to have the pleasure of welcoming you back. Warm regards and thanks from all the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
137 is located in a lush garden surrounded by beautiful trees and flowers. It is near the market and you can easily walk to nearby shops and restaurants. You will get a personal butler ( Toto for us—AMAZING!) on arrival that will help you with reservations and transportation. He also provided us with many restaurant recommendations. The rooms are great and quite spacious. We had a balcony and an outdoor shower as additional options. We would definitely stay again.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 4 weeks ago
Dear sarstro, We love that you loved your recent stay at 137 Pillars House and will be returning. Thank you for your kind words and for especially praising Toto for his assitance and recommedations. Best wishes from us all,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every detail about this ideally located sophisticated jewel is perfect from Toto’s professional personal butler assistance, the dreamy bedrooms, gorgeous gardens and discreet but graceful service. Would love to return Chris & Katie from Shropshire - England
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 4 weeks ago
Dear 103ChrisM, Many thanks to you both for choosing 137 Pillars House as your 'home' in Chiang Mai. We are thrilled that you found your stay 'perfection' and Toto attentive and intuitive. We hope to welcome you back in the not too distant future and send our regards. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After three long years away from Thailand, due to the pandemic and Covid restrictions, we returned in October. We didn’t have to think twice to know exactly where we wanted to stay in Chiang Mai. We’ve stayed at 137 Pillars House a number of times, and it’s never disappointed. Many hotels have a problem with consistency over a period of years, but not this one. If anything, it’s grown better. For me, the moment of walking into the quiet, tranquil grounds is an aesthetic pleasure, which continues in the rooms and public areas. The al fresco area of the bar, contained in the 19th-century East Borneo Company building, is extraordinarily beautiful. I’ve never ceased to be amazed that not more guests take advantage of their Happy Hour, if only to have an excuse to sit and soak up the atmosphere! To us, it’s important to stay at places where the staff members are well treated by management. At 137, the busy GM, Anne, is never too hurried to stop for a brief talk, and multiple staff members have told us how much they love Khun Anne. And unlike some five-star hotels where we’ve stayed in Thailand, the warm smiles of the staff here are genuine. We now consider our several-time butler, Toto, to be a friend. We also enjoy the other guests at 137 Pillars House. I was intrigued by the sweet smiles and shy greetings of one impressively stylish young Thai couple, daily dressed in amazingly unwrinkled linen haute couture. Most guests we’ve encountered there lack the self-importance we’ve witnessed in so many other luxury hotels’ guests. It seems at 137, we’re all there for the serenity.…
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Room Tip: All rooms are lovely
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded 4 weeks ago
Dear tripartist, On behalf of every member of the team, thank YOU for being loyal repeat guests of 137 Pillars House. Thank you for taking time and expressing just what makes you feel at home here and for returning as you do. We, like everyone, endured hardships these past two years but throughout the uncertain times we stayed together as team with a great sense of gratitude and appreciation to our owners and each other. We are thrilled to be busy again and love welcoming old friends and new ones to Chiang Mai and 137 Pillars House.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First the good. The place is optically an oasis, gorgeous gardens, green spacious, wide and relaxing. Serene, an amazing retreat in a city the likes of Chiangmai. The room is divine, comfortable and quiet ( if nobody above you is stomping around on the hardwood floor) The adjacent private terraces are ideal, the bathroom, the outdoor showers, the waterpressure, this all is top notch. What we also liked was the whatsapp communication with our butler who was always on call to arrange anything we needed. Amazing service. Unfortunately since we are paying an absolute top price here, comparable to let's say the Waldorf in Bangkok I'm gonna have to compare it to places of the latter category. This place could be one of the absolute top-hotels in Thailand but unfortunately it's not. First of all the staff. All of them are sweet and well willing. But the service is high peaks and low valleys. At breakfast when the GM is not around they hang around in groups to chat and scatter away if you approach them. Some of them remove an empty plate from your table in super slow motion as if it's a golden Fabergé egg, some of them remove everything constantly if it's too empty for their liking. Most of them don't understand a thing if you go off script. The pool girl one day couldn't understand anything about my question when the sun would hit the pool or when it was in shadow, leaving both her and me embarrassed. This happened a lot. What we also didn't like; the coffee. Machines need an overhaul, recalibration and cleaning, and the staff needs a coffee making class. Such a shame we had some awesome coffees in the areas close to the hotel but basically after breakfast had to flee the place just to have a decent coffee. A lot of the hardware needs replacement, especially around the breakfast station; the mirocwave, toaster and yogurt fridge had their best years. Breakfast in itself was decent, but all in all a bit poor in selection compared to every other 5* hotel in Bangkok. Incomprehensibly they don't make the juicing station a starring feature of the breakfast and man it full time, the customised veggies/fruit juices it produced were an absolute highlight of the breakfast. One thing absolutely diminishing the serenity of the grounds was the terrible art put on pedestals all over the place, accompanied by dodgy stands with plasticised QR printouts for more information. Dated and badly curated. Put some nice vases with floating lotus flowers and it's 10 times more relaxing than this overwrought "decoration". And talking about decoration, it seems like the Xerox machine worked overhours to print out some copies of old black and white pictures that hung neatly framed in our room. Especially if they hang exact duplicates next to each other. ( Bathroom 14) Find an old botanical book and frame the pages instead, it can be so easy. Since im only awarding three out of five I need to elaborate a bit more; The restaurant was just like the clientele, old. The menu was a bunch of safe Western hotel options and nivellated Thai dishes. The taste was mediocre at best, how is it possible with a kitchen as fabulous as the Thai kitchen? The wine list was also snooze fest. Again this place could rock but it was comatose. Lastly my pet peeve, check-in or check-out. These moments book-end your experience and especially the check-in sets the tone. We were seated in the spa area to wait as it was too busy. 2 meters across from us sat a freely massaged couple in bathrobes awkwardly avoiding our smelly presence after travelling for almost a full day. Some more awkward waiting could have bee avoided to just bring us to our room and deal with the formalities at a better time. Also when we finally had dinner in the restaurant a front desk employee rushed in for my autograph at the moment food was being served not able to explain why he needed my autograph pronto. I went back in-between course to explain my annoyance. Just come back at a better time, don't take the fork out of my mouth just because it fits your timing. Shortly; amazing potential. BUT needs major overhaul, modernisation, staff classes. new chef, new menu. New art direction. Im sorry to say that I will definitely not come back for this price. The staff need also need tighter direction; you cannot put a girl next to the pool that doesn't understand the question when the su hits the pool. You cannot put your smelling guests at check-in at the waiting seat in your spa area across fro a young couple in their bathrobes awkwardly staring at the smelly newly arrived. You cannot stom into the restaurant to have some forgotten checkin document signed at the moment food is being served. And about that restaurant, another slight disappointment. Unimaginative dishes, a dated wine list. Nothing exciting or exuberant of modern by far. Safe options for the mainly senior clientele. Everything breaths old in this place.…
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anne Arrowsmith, General Manager at 137 Pillars House
Responded Jan 24, 2023
Dear dawern, Thank you for praising the positive aspects about the hotel and for pointing out areas of your stay where we fell short of expectations. Our aim and desire is to please every guest, hence we are disappointed that we disappointed you and will most certainly use your feedback as teaching moments and training topics.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$427 - $596 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
30
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Claim Your Listing137 PILLARS HOUSE - Updated 2023 Prices & Boutique Hotel Reviews (Chiang Mai, Thailand)
Frequently Asked Questions about 137 Pillars House
Which popular attractions are close to 137 Pillars House?
Nearby attractions include Elephant Parade House (0.2 miles), Warorot Market (Kad Luang) (0.3 miles), and Colour Factory (0.2 miles).
What are some of the property amenities at 137 Pillars House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at 137 Pillars House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 137 Pillars House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at 137 Pillars House?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to 137 Pillars House?
Conveniently located restaurants include Tanita Coffee House, Woo Cafe & Art Gallery, and Vieng Joom On Teahouse - Chiang Mai.
Are there opportunities to exercise at 137 Pillars House?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does 137 Pillars House have airport transportation?
Yes, 137 Pillars House offers airport transportation for guests. We recommend calling ahead to confirm details.
Is 137 Pillars House located near the city center?
Yes, it is 1.0 miles away from the center of Chiang Mai.
Are any cleaning services offered at 137 Pillars House?
Yes, dry cleaning and laundry service are offered to guests.
Does 137 Pillars House offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.