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Imm Hotel Thaphae Chiang Mai

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Imm Hotel Thaphae Chiang Mai
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387 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Bangkok, Thailand
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are spacious and clean. The location is good. Prices of the rooms are reasonable. I wouldn't have breakfast there again, go somewhere else for better quality and more variety! They offer a bag drop service if you need to leave luggage whilst you go trekking which is very useful.

Helpful?
Thank robyn h
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear robyn h, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding to breakfast quality and variety. I will... More 

Samut Prakan Province, Thailand
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always stay here when in Chiang Mai due to its excellent location, reasonable price and comfy rooms, staff is nice, close to walking street market on sunday night. A lot of noise in the morning in the room when there is breakfast although we were in the 2nd floor!

Helpful?
Thank Noom_Chaiyote
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Noom_Chaiyote, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding noise from breakfast area. We concern this issue... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

April 2016: Unpleasant experience with Imm hotel Chiangmai, been here more than 6 times but it's never going to get better. The staff has mood less face all the times. On the other hand, I would say this hotel is a great place to stay and location is also good as it is near everything. 28-08-2016: I'm back to Chiangmai... More 

Helpful?
Thank Tunya26
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear khun Tunya26, First of all, thank you very much for your trust in staying at Imm Hotel Thaphae during your recent visit again. We are very pleased that you have taken time to complete your valuable comment. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. And this is such a big... More 

Bangkok, Thailand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 21, 2016

IMM is a centrally located hotel with lots of restaurant, cafe and market near by. Room is clean, comfortable, but does not really worth the price they ask for. You will have to wake up early in the morning due to the noise from breakfast hall that can echo so loudly and penetrate every single room. Airport transfer is a... More 

Helpful?
Thank Nuti_Damrongphatr
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Khun Nuti_Damrongphatr, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding noise from breakfast area. I will share... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016 via mobile

The room is clean and comfortable room and got very helpful tourist counter at the lobby i had asked everything from there . Breakfast was very satisfied come with western and some thai food . Smooth internet and strong wifi . Overall have a happy trip with staying here .

Helpful?
Thank Jayson L
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Jayson L, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to share your thoughts about Imm Hotel. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay... More 

Brighton, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 22, 2016

The room is kept extremely clean with the daily housekeeping. The breakfast is ok but basic. The staff on reception are very young and have zero customer care skills. The trip desk is even worse, they sit on their phones or nap all day. Apart from that, we liked the location right opposite the gate into the old city. Felt... More 

Helpful?
Thank Fiona W
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Fiona W, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding to staff service. I will share your... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2016

Thank you all staffs for hospitality. The hotel was clean, room size was good, breakfast was ok, and Internet was good too. It was good to know that has elevator up to 3rd floor. The staffs were able to give me information about restaurants, attractions, taxi price, and local activities I asked for. Overall for 5 nights I stayed there... More 

Helpful?
Thank Nichapa R
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Nichapa R, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy... More 

1 review
5 of 5 stars Reviewed June 8, 2016 via mobile

I really happy to stay with Imm hotel coz all the staffs are helpful good location plus good breakfast including. I feel like it is too busy out side but when i get in the room I feel so peace full and quiet!! Thanks for offering me very good service with friendly staffs !!!!"

Helpful?
Thank Tola L
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Tola L, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 1, 2016 via mobile

This hotels location is fantastic for the local bars restaurants and Sunday market. I honestly do not understand what some of the bad reviews are complaining about. The staff were most helpful and the rooms had everything that you could possibly want/need. WiFi is strong throughout the building and although you are spoilt for choice with laundry options in the... More 

Helpful?
Thank A TripAdvisor Member
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Valued Customer, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016 via mobile

Having stayed at IMM CM many times over, it's the personalised service that stands out (in addition to room cleanliness), esp from one front line staff named Mr Krissada. Handled my reservation and room type request in between travel to Laos professionally. Thumbs up!

Helpful?
1 Thank TR P
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear TR P, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Accessible accommodation for all comfort purposes. Imm Hotel Thaphae Chiang Mai, under Imm Hotel Group, provides our signature comfort accommodation in a strategic location. Guests staying at Imm Hotel Thaphae can easily access Chiang Mai’s old walled city, Thaphae Gate. From the center of trading in the old days, Thaphae Gate is the area that has become the heart of Chiang Mai’s activities and festivals. ... more   less 

Additional Information about Imm Hotel Thaphae Chiang Mai

Address: 17/1 Kotchasarn Road | Changkhlan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $21 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imm Hotel Thaphae Chiang Mai 3*
Number of rooms: 106
Reservation Options:
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Hotel Style:
#33 Best Value Hotel in Chiang Mai
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