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Parc Borough

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223 Mahidol Rd., Chiang Mai 50100 Thailand
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Traveler (115)
Dining (12)
Room & Suite (5)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#103 of 656 hotels in Chiang Mai
Location
Cleanliness
Service
Value
Travelers' Choice
Parc Borough City Resort, a collection of spacious and classic 57 suites. Defined by luxury and exclusivity, the designed Parc Borough City Resort in Chiang Mai downtown delivers a luxurious, comfortable and homely environment experience with its fabled central location. Whether in Chiang Mai on business or pleasure, the 7 floors of classically appointed luxury at Parc Borough make it a suitable choice. Every room is outfitted with state-of-the-art electronic systems and spacious bathrooms with marble floors, deep tubs,and glass-walled showers with rain heads. Your every need and desire will be anticipated thanks to a staff-to-guest ratio of three to one. The marble free form swimming pool and 24 hours fully equipped fitness have everything you need to work out and relaxin stylish comfort.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Complimentary instant cofffee
Complimentary tea
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Spa
Baggage storage
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Kitchenette
Microwave
Clothes rack
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
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67Reviews0Q+A2Room tips
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Popular mentions
Boonlert wrote a review Dec 2020
1 contribution
From my Traveling trips at Chiangmai five nights I found this hotel is the best from all five hotels I stayed. Really good from the reception, place near the airport and Including the comfort bedroom.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Nonthawat Wattanapakin, Other at Parc Borough
Responded Dec 30, 2020
Dear Boonlert_Tang, First of all, thank you very much for choosing to stay with us at Parc Borough City Resort. We delighted to hear that our hotel is “the best” five hotels you had stayed in Chiangmai. We are glad to hear that our receptionist’s service, comfortable of room and hotel locations made your visit pleasant. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Warm regards, Mr. Nonthawat Wattanapakin Resort Manager Parc Borough City Resort
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oyzmontana wrote a review Dec 2020
Bangkok, Thailand10 contributions
We stayed here 2 nights. The room is ok but service is not as good as reviewed at all. 1. We asked for ice bucket to be delivered to the room and we were charged for that at check out without any notice in advance. It is ok to charge but the hotel should inform us in advance. When I asked front desk, the lady said we ordered a big bucket so they charged and if we ordered the small one then it’s free. I am confused with the logic there. 2. We were inform at check in that we can use RAOTIEWDUAYGUN เราเที่ยวด้วยกัน app to pay for any charges charged to the room but when checked out my boyfriend was informed only cash was accepted. I had to go and clarify and later was informed by the lady at front desk that we can pay via app. 3. Breakfast is horrible. We looked through the review prior coming and it was good. In reality - there is nothing like it. I ordered fried egg and waited 15 minutes before I checked again if my order was coming only to find out the staff forgot to take my order. Their excuse was that they were busy with other tables’ orders. I literally saw 3-4 tables at the moment. 4. Rooftop facility was closed. Balcony from the room was locked. Internet was slow and battery in the remote control was empty. 5. First night stay we hear loud noise from outside until 4 AM in the morning before we fell asleep. We asked the front desk and was informed that the noise came from karaoke place nearby ( which is actually not that close to the hotel). We stayed on 6th floor and the room is definitely not sound proof. 6. Overall I think staff here has problem with communication. Very well NOT recommended. At this price range, I think there are other hotels with better standard.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Nonthawat Wattanapakin, Other at Parc Borough
Responded Dec 30, 2020
Dear Khun oyzmontana, Thank you for staying with us at the Parc Borough City Resort. We appreciate you taking the time to review us on Tripadvisor. It is a tremendous help for us to know how our guests perceive our services and where we have to focus on improvement to remain an exclusive resort. I am very concerned that your experience was not up to expectations and I would like to take this opportunity to convey my sincere apologies for the inconvenience you experienced. I have investigated all the issues raised with the departments concerned and please rest assured that I have taken all the necessary steps to ensure our service returns to an excellent standard immediately. In addition to the above, I valued your feedbacks and would like to clarify each point of your concerns as following; 1) I sincerely regret to hear about your dissatisfaction on our ice bucket charging. The resort offers the first ice bucket complimentarily and our guest service agent should have informed our guests every time that there would be an additional charge of THB 35.31 net each for the second bucket onwards. From the investigation, our agent has posted the additional charge into your room account since the bill for an additional ice bucket was acknowledged and signed by your partner. Thus I do apologise if our guest service agent might have not informed you clearly about the situation and did not handle this matter very well. I shall re-train our service team to be more adept in providing excellent services to our guests. 2. With regards to the issue with the “RAOTIEWDUAYGUN เราเที่ยวด้วยกัน” mobile application payment upon checkout, our front office agent firstly presented the invoice with the charge of an additional ice bucket to your partner who firstly intended to pay with cash. Thereafter you requested to pay with “RAOTIEWDUAYGUN” application, our front office agent then immediately changed the payment method to suit your need. Once again, I sincerely apologise for the unclear communication and for the frustration caused. 3. Khun oyzmontana, I was very concerned to hear about your unpleasant experience regarding the misplace of your fried egg order which caused a 15-minute delay with an irresponsible excuse. Clearly, this is not at all representative of what we expect our level of service to be. The individuals have already been counselled to ensure the same situation will not happen again. Thank you for bringing this to our attention. 4. Similarly, I am sorry that the rooftop facility was closed for an essential maintenance during your stay. I am delighted to inform you that the “See Doi Sky Terrace” on our rooftop has just been re-opened for our guests to enjoy their spirited good time in the sky with stunning panoramic view of Chiang Mai city with some delicious drinks during the twilight and after the sundown. All guestroom’s balconies were locked for security reasons. Should our guests wish to enjoy with balcony space at their own risk, our service agents may present a disclaimer form for our guests to sign acceptance before unlocking the facilities. Clearly, our service agents should have informed all our guests during their check in and while escorting them to their designated suites. Please accept my apologies if our agent failed to clearly inform this policy to you during your stay. Thank you for your feedback about the internet connection and the low battery of remote control. Our Head of Departments were informed and will ensure that corrective actions will be made. 5. Regarding the echo noise from the nightlife outside the hotel premises, we have reported the government officer twice at 00:15am and 01:30 am to help take care of the issue. We thank you for letting us know and we shall revisit the sound proof solution for all our suites on the high rise. 6. We appreciate your opinion about our staff communication. We sincerely apologize for the inconvenience you experienced and will aim towards using your feedbacks to make improvements to enhance our guest experiences. Finally, may I thank you for your valuable comments and suggestions and very much hope that I will have the pleasure of welcoming you back to our resort again in the near future. Warm regards, Mr. Nonthawat Wattanapakin Resort Manager Parc Borough City Resort
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Benjarat F wrote a review Oct 2020
Chiang Rai, Thailand1 contribution1 helpful vote
I stayed here for one night. I recommend this hotel for everyone who who come to Chiang Mai.I was so touched by the incredible warmth of their reception and generosity (Esp. Mr.Charlie 😊).the Breakfast was very delicious.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Nonthawat Wattanapakin, Other at Parc Borough
Responded Dec 30, 2020
Dear benjaratfs, First of all, thank you very much for spending your time writing us a very good feedback. It is an encouragement to all of our staff members to receive your compliment, especially our receptionists, Khun Charlie and Food & Beverage team. We hope that you took away a great memory during your visit at Parc Borough City Resort. Your sincerely, Mr. Nonthawat Wattanapakin Resort Manager Parc Borough City Resort
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SweetLady1103 wrote a review Sep 2020
Bangkok, Thailand35 contributions12 helpful votes
This is the best place in my favorite, since the entering with warm welcome. also accommodate was great experience, A past of food was superb with good taste. Especially thank you Kh. Charge and all to make us feel VIP there. Highly recommended!!!
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Nonthawat Wattanapakin, Other at Parc Borough
Responded Dec 30, 2020
Dear SweetLady1103, First of all, thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our staff service and a good taste of food at Lalit restaurant and Caramellow cafe made your visit pleasant. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Your sincerely, Mr. Nonthawat Wattanapakin Resort Manager Parc Borough City Resort
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Christopher A wrote a review Feb 2020
Cheektowaga, New York2 contributions1 helpful vote
We were greeted at the airport for our complimentary shuttle pickup. It was a brief 10 minute drive from the airport when we turned off of a very urban road. I thought "this can't be right." I was quite surprised when we turned into a beautiful green oasis. The property is beautifully landscaped, with lots of tall old growth trees that make you feel like you're in a private sanctuary within the city. The only evidence of the surrounding neighborhood is the traffic that you can occasionally hear when a scooter with an aftermarket exhaust goes by. Our stay was made exceptional by the receptionist, Fern, and our waitress, Bow. They were both very kind, warm, and welcoming. Breakfast is included and is definitely worth taking advantage of every day. The Thai options were not as appealing and were a bit more plain than I was expecting, but there are American options that really hit the spot. We did not try lunch or dinner, so I cannot comment on those. We also received two vouchers for 500 Baht off of a massage treatment. I received a head/shoulder/back massage, and a foot massage on a separate occasion, both with Noi, the therapist. She provided excellent service; professional, thorough, and she has very strong fingers! After a hike up to Doi Suthep with all those stairs, my sore calves were begging for mercy! I'd do the hike again to experience it once more if I could. One thing to note is that the prices without the vouchers are a bit expensive, as is typical with staying on premise. There are cheaper options if you're willing to travel offsite. We visited during February of 2020 when China was subject to limited travel due to COVID19, so we were here during an unusually quiet time, but even still, we were surprised with how few other guests there were at the hotel. The room was beautifully appointed. A spacious bath with room for two, a nice and large shower, and pretty marble floors. You can request bowls/plates/silverware from the front desk so you can order food via delivery and eat in if you'd like a lazy evening. Fresh fruit is left in the room, as well as some assorted sodas. Note that the minibar does *not* include alcohol. My only other (very small) complaint is that the loveseat in the room isn't the most comfy. It looks nice and fits in well with the rest of the curated design, but I wouldn't plan on watching a movie on it. A final note, room service was extremely fast with the few requests that we made. All in all, we loved our stay at Parc Borough. Assuming prices stay the same (we paid ~$100/night including taxes), it's an excellent value for what you get. Thank you to the warm and friendly staff for making our stay as enjoyable as it was! We will definitely be coming back to stay at Parc Borough the next time we visit Thailand.
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Date of stay: February 2020
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Response from mariob788, Resort Manager / Parc Borough City Resort, Chiang Mai at Parc Borough
Responded Feb 19, 2020
Dear Christopher A, Thank you for taking the time to share your experience with us. On behalf of Parc Borough City Resort, Chiang Mai team, we would like to thank you very much that you choose our beautiful property for your special time in Chiang Mai and hopefully your will enjoy and have a great moment with us. Your feedback is the most valuable.We have taken your comment to heart and have implemented change. We are looking forward to welcome you to stay with us again in the nearest future. Should there be any assistance please do not hesitate to let me know directly at rm@parcborough.com Best Regards, Mario Bumroongpan Resort Manager Parc Borough City Resort - Chiang Mai
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PRICE RANGE
$81 - $134 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
57
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Frequently Asked Questions about Parc Borough
Which popular attractions are close to Parc Borough?
Nearby attractions include Wat Sri Suphan (0.2 miles), Old Chiangmai Cultural Center (0.2 miles), and The Diplomat Single Malt Club (0.2 miles).
What are some of the property amenities at Parc Borough?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Parc Borough?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Parc Borough?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Parc Borough?
Yes, free parking is available to guests.
What are some restaurants close to Parc Borough?
Conveniently located restaurants include Old Chiangmai Cultural Center- Khantoke Dinner, Khunchurn Thai Vegetarian Cuisine, and Caramellow Cafe.
Are there opportunities to exercise at Parc Borough?
Yes, guests have access to a pool and a fitness center during their stay.
Does Parc Borough have an airport shuttle?
Yes, Parc Borough offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Parc Borough?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Parc Borough?
Many travelers enjoy visiting Wat Phra That Doi Kham (Temple of the Golden Mountain) (4.1 miles), Chiang Mai Gate (0.9 miles), and Fort of Ka-Tham (1.2 miles).
Is Parc Borough accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.