From my Traveling trips at Chiangmai five nights I found this hotel is the best from all five hotels I stayed. Really good from the reception, place near the airport and Including the comfort bedroom.
We stayed here 2 nights. The room is ok but service is not as good as reviewed at all. 1. We asked for ice bucket to be delivered to the room and we were charged for that at check out without any notice in advance. It is ok to charge but the hotel should inform us in advance. When I asked front desk, the lady said we ordered a big bucket so they charged and if we ordered the small one then it’s free. I am confused with the logic there. 2. We were inform at check in that we can use RAOTIEWDUAYGUN เราเที่ยวด้วยกัน app to pay for any charges charged to the room but when checked out my boyfriend was informed only cash was accepted. I had to go and clarify and later was informed by the lady at front desk that we can pay via app. 3. Breakfast is horrible. We looked through the review prior coming and it was good. In reality - there is nothing like it. I ordered fried egg and waited 15 minutes before I checked again if my order was coming only to find out the staff forgot to take my order. Their excuse was that they were busy with other tables’ orders. I literally saw 3-4 tables at the moment. 4. Rooftop facility was closed. Balcony from the room was locked. Internet was slow and battery in the remote control was empty. 5. First night stay we hear loud noise from outside until 4 AM in the morning before we fell asleep. We asked the front desk and was informed that the noise came from karaoke place nearby ( which is actually not that close to the hotel). We stayed on 6th floor and the room is definitely not sound proof. 6. Overall I think staff here has problem with communication. Very well NOT recommended. At this price range, I think there are other hotels with better standard.…
I stayed here for one night. I recommend this hotel for everyone who who come to Chiang Mai.I was so touched by the incredible warmth of their reception and generosity (Esp. Mr.Charlie 😊).the Breakfast was very delicious.
This is the best place in my favorite, since the entering with warm welcome. also accommodate was great experience, A past of food was superb with good taste. Especially thank you Kh. Charge and all to make us feel VIP there. Highly recommended!!!
We were greeted at the airport for our complimentary shuttle pickup. It was a brief 10 minute drive from the airport when we turned off of a very urban road. I thought "this can't be right." I was quite surprised when we turned into a beautiful green oasis. The property is beautifully landscaped, with lots of tall old growth trees that make you feel like you're in a private sanctuary within the city. The only evidence of the surrounding neighborhood is the traffic that you can occasionally hear when a scooter with an aftermarket exhaust goes by. Our stay was made exceptional by the receptionist, Fern, and our waitress, Bow. They were both very kind, warm, and welcoming. Breakfast is included and is definitely worth taking advantage of every day. The Thai options were not as appealing and were a bit more plain than I was expecting, but there are American options that really hit the spot. We did not try lunch or dinner, so I cannot comment on those. We also received two vouchers for 500 Baht off of a massage treatment. I received a head/shoulder/back massage, and a foot massage on a separate occasion, both with Noi, the therapist. She provided excellent service; professional, thorough, and she has very strong fingers! After a hike up to Doi Suthep with all those stairs, my sore calves were begging for mercy! I'd do the hike again to experience it once more if I could. One thing to note is that the prices without the vouchers are a bit expensive, as is typical with staying on premise. There are cheaper options if you're willing to travel offsite. We visited during February of 2020 when China was subject to limited travel due to COVID19, so we were here during an unusually quiet time, but even still, we were surprised with how few other guests there were at the hotel. The room was beautifully appointed. A spacious bath with room for two, a nice and large shower, and pretty marble floors. You can request bowls/plates/silverware from the front desk so you can order food via delivery and eat in if you'd like a lazy evening. Fresh fruit is left in the room, as well as some assorted sodas. Note that the minibar does *not* include alcohol. My only other (very small) complaint is that the loveseat in the room isn't the most comfy. It looks nice and fits in well with the rest of the curated design, but I wouldn't plan on watching a movie on it. A final note, room service was extremely fast with the few requests that we made. All in all, we loved our stay at Parc Borough. Assuming prices stay the same (we paid ~$100/night including taxes), it's an excellent value for what you get. Thank you to the warm and friendly staff for making our stay as enjoyable as it was! We will definitely be coming back to stay at Parc Borough the next time we visit Thailand.…
Very warm welcome from staff at Parc Borough every time we left and returned. We were well looked after with breakfast, snacks (free minibar) and spa services. Spacious room, and comfortable bed. All areas were very clean and the pool was well maintained and lovely space to relax. Highly recommend!
Loved the space and modern decor both in the hotel and our 1 bedroom suite. Individual temperature settings for the living area separate from the bedroom made it particularly comfortable. The tub is a bonus, and the bathroom is so well equipped. The only downside is that there are absolutely no dishes, cutlery or cooking pots in the kitchen despite it having a cooktop, microwave and lovely sized fridge; perhaps they need to be requested. The staff surprised me with a delicious birthday cake and even sang and took photos for us. They also provided a complementary shuttle to the nearby shopping mall and airport.
We are a big family to live in this hotel for five nights. It is near to the airport and we can go by walk to Central Airport Plaza. As we celebrate the birthday of our little girl, hotel staff are very nice to provide a complimentary cake to her. We are really very happy to have their nice service. The hotel is like a boutique hotel. The room is big enough with much space to put two big luggage case. All staff are very polite and helpful. We have a good memory to stay here and recommend any family to stay in this hotel.
We are a family of four traveling with two kids (age 14 and 11 years). This hotel was our home away from home for 3 nights while we traveling and explored northern Thailand. The staff was exceptional, kind, extremely helpful, and went above and beyond to make us feel comfortable during our entire stay. We had a beautiful and clean room. The breakfast was delicious and the chef cooked something special every morning for my special diet. We used the spa and the women there was amazing! The entire experience was wonderful. My kids liked the pool and billiard room on the grounds. I highly recommend this hotel and can't thank the staff enough for our pleasant stay. It was great!
We have stayed in this hotel for 4 days. The room is big, very clean and cosy - every day you get free snacks and 4 bottles of water. Stuff is very helpful and friendly . You have free airport transfer. Breakfast is fresh. We recommend this hotel