We loved this place. The location, room, breakfast and staff were all amazing. I especially loved the big deep bath and endless hot water which is hard to find in Thailand. We'll go back to stay again 💯
Lovely, modern, well maintained hotel. Friendly and very helpful staff. Rooms are clean and spacious. Our room was at the top floor. Convenient location; quiet area, close to Wat Sri Suphan (silver tempel). For our visits to the city we used Grab taxis, which were easy to find. Breakfast was included in our room rate; there were several options. We recommend this hotel 100%.
We booked for 3 nights, we arrived at about 10 in the morning and the room was already given to us, not that busy. We were welcomed by Khun Noi who was very helpful throughout our stay. The hotel was well maintained and clean. The location was kinda far in the main city, but a quiet one, got lost several times but thanks to Google Maps. We rented a motorbike nearby (8mins away) which cost 200baht per day. The room was huge, a balcony overlooking the pool, a bathroom with a bathtub and separate shower. My concern was that I’m with a friend and the bathroom has a Japanese sliding door/walls design which can be open at anytime, can even peak you if you weren’t able to line the doors properly, just a funny thing because it was a little bit awkward. They have complete bathroom amenities and the scents of the shampoo, conditioner, lotion, body wash were amazing! The bed and pillows were so soft and comfortable, we could just stay all day in bed while watching in their smart TV, we can even watch youtube in it. They don’t have telephone in the room, so if you have any request, you need to go to reception and ask it yourself. WiFi was a bit weak in our room, but it was good in the balcony. We planned to go to a Chiang Rai tour and Khun Noi has helped us organized it however, the night before we depart, we got pretty much concerned with the Virus so we just decided not to go, we are out so I called the hotel and Khun Nitnoi helped me contact Khun Noi to cancel it. I really felt bad about cancelling it as it was last minute and Khun Noi has prepared our breakfast box already, just really want to apologize about that. The breakfast has limited options but cannot complain much as the value of it was reasonable. They will ask you to select one in their breakfast menu. We liked the American breakfast, composed of two fried eggs with cheese, mushroom, bacon, potato and baked tomato, it’s also served with juice. There are several options for teas, I always get my ginger tea. You can toast a bread, get cereals and fruits! Though I have some issues, our entire stay was amazing, the staffs made it fantastic. …
Amazing property, with amazing staff. A must stay in Chiang Mai. Wonderful breakfast and super relaxing pool. Mae Noi is very helpful with any tours or day adventures. We visited Doi Inthanon and thoroughly enjoyed our trip. Beds are very comfortable and the rain shower is perfect after a long day.
Myself and my boyfriend stayed here while backpacking through Asia. Sugar Cane should be classed as 5 star hotel! The hotel is gorgeous and the rooms are a decent size. Bed was so cosy. Pool area and breakfast area was lovely. So many toiletries left in the rooms for guests. The lady on the reception Noi, couldn’t have been more helpful and the staff were so accommodating. Would 100% recommend