Galleria 12 Hotel Bangkok by Compass Hospitality
81, 83 Sukhumvit Soi 12, Sukhumvit Road, Bangkok 10110 Thailand
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About
#308 of 1,617 hotels in Bangkok
Location
4.3
Cleanliness
4.4
Service
4.2
Value
4.0
The Galleria 12 Hotel Bangkok managed by Compass Hospitality is a brand new hotel which is slick in design and vibrant in color. Suitable for both business and leisure travelers, the hotel is nestled in Sukhumvit Soi 12 which is the heart of Bangkok's shopping, dining, and entertainment hot spot alongside unique cultural attractions.We have all facilities and services that any hotel would have but what we do here is take it a further step ahead in terms of experience and lifestyle.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
24-hour security
Baggage storage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary tea
Poolside bar
Shuttle bus service
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
Thai
Location
100Great for walkers
Grade: 100 out of 100
344Restaurantswithin 0.3 miles
61Attractionswithin 0.3 miles
81, 83 Sukhumvit Soi 12, Sukhumvit Road, Bangkok 10110 Thailand
Name/address in local language
Getting there
AsokBTS Skytrain5 min
SukhumvitBangkok Metropolitan Rapid Transit7 min
Rental CarsSee rental cars from $19/day
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See all nearby attractionsSee what other travelers are saying
- NeetaKG88London, United Kingdom75 contributionsVery good hotelI booked this hotel on recommendation from someone who had previously stayed here. The hotel room I had was very spacious, clean, a very comfy bed and a decent amount of storage space for one person. The breakfast has a good variety of food, but I did find that the bread was not very good quality and tasted like cardboard! The staff were friendly and helpful. There is also a free service that takes you to the main road, which is helpful. Only thing to be aware of is that where you insert your key card in the room, there is a small button next to it you press to indicate if you want your room to be cleaned or not. If you don't select it, your room doesn't get made up. I discovered this on my first day there! It would be helpful if the staff can make you aware of this. The location is also pretty good, it is away from the main road so it is nice and quiet. The skyrail is only a 10 minute walk. If you are vegan/ vegetarian there is a great restaurant close by called May Veggie Home, that i would suggest going to. Good experience overall, highly recommend staying here.Dear NeetaKG88, thank you very much for staying with us and rated us a perfect 10 score. We appreciated your good comment on our staff. In hospitality business staff is one of keys of success and we will try our best to maintain high level of service and the friendliness of the staff towards our guest. We look forward to welcoming back again soon. Best regards, Matt/ Operations ManagerWritten March 18, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Written February 29, 2020
- Henry Lumbers4 contributionsGreat stayWe were pleasantly surprised by the hotel and had a really great stay. The room itself was nice and clean with a very good bathroom and the doorman was incredibly friendly/helpful. The location was an added bonus as we were very close to all forms of public transportDear henrylumbers96, thank you for choosing to stay with us at Galleria 12 on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay and look forward to welcoming you back for another nice stay! Yours sincerely, Matt/ Operations ManagerWritten February 5, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Traveled as a coupleWritten January 23, 2020
- Zanzibar visitor8 contributionsDon't prebook taxi from airport to hotel through the hotelHotel was very good and exceptional staff. Mr. Earth explained to us the train route and we saw more than what we had planned! Thank you Mr. Earth. Breakfast was very good too with lots of variety. Good location too as close to Terminal 21 mall and train station. Don't prebook taxi (airport to hotel) with the hotel. We are charged 1,200 Baht which was the cheaper of the two options we were offered by the hotel. When we arrived at the hotel we saw they had a special for 800 Baht for hotel to airport. For our return trip to the airport we asked the hotel to book us a private taxi and it cost only 500 Baht. We left the hotel feeling very ripped-off.Dear Hafiza R, thank you very much for staying and sharing your valued feedback with us. We are glad to hear that you were impressed by our service especially from Mr. Earth. He will be proud to learn that his good service was recogzied. In regard to the limo price, kindly note that the Camry price from ariport to hotel is more expensive than to depart from the hotel due to addional cost at the airport (parking fee and waiting time). The price of THB 500 is for a normal taxi/ car and without insurance coverage. We hope you understand and wish to welcoming you back again to Galleria 12 Bangkok soon. Sincerely, Matt/ Operations ManagerWritten February 21, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The good thing is it's near to Terminal 21/TS.. It's about 10 minutes walk to Asok Station. When you come out of the hotel where you can see the long narrow valley, take a right and walk all the way straight down to the main road. When you hit the main road, 7-11 is on your left, take a right and go up the bridge, take a right to go towards Terminal 21 / Asok / Sukhumvit Stations. Take a left to Nana Station. That's probably the one of the few good things staying at Galleria 12 this time. The shocking thing is this hotel has the darkest hallway / corridor that i've ever seen. It wasn't a very welcoming feeling to begin with. One of the doorman was very friendly and helpful with our luggage. Overall, the doormen are attentive with opening the doors for us when we enter/exit the hotel. One of them even helped me with the vending machine. Thank you! Some of the ladies at the reception need some customer service reminders to smile more. 1 of them was quite rude/ impatient in responding to our question, probably it's communication barrier but I definitely don't appreciate the attitude towards hotel guests. There's a guy at the counter who's very welcoming, well done. I wish I paid attention to their names. Those stationed at the reception are vital to create one of the first impressions on us guests. No matter how busy, take the time to smile at your guests and not be so sucked into the computer screens.It's been quite some observations before I came to this conclusion. There's an area where people smoke by the entrance, and the smell gets into some parts of the lobby. If you are non-smoker / sensitive to smoke, you might not like that. Overall, the stay is okay. Personally, I won't be coming back to this hotel again.…
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adil Rashid, Guest Services / Front Office at Galleria 12 Hotel Bangkok by Compass Hospitality
Responded 4 weeks ago
Dear Jonitta87, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your comments are well noted and shared with our team for identifying areas requiring more training and further improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. sincerely，
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel rooms are too small. Not much space to accommodate family or newly wedded couples. Even pool is too small in comparison to other hotels of similar price range. The only fact that hotel is booked coz it gives large discount to the travel companies and agents. Even during our stay n check out hotel raises filmsy bills at the last minutes and tries to frightened us by calling police. All this is being done at the last moment so that guest dont have much time and make the payments in order to not to lose their fights. So in case you are already booked please confirm their check out time and ask two three hourse prior to actual leaving time about any pending dues. Rest dont book it .
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Date of stay: May 2023Trip type: Traveled with friends
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at Galleria 12 twice this April, for a total of 16 days. The first time (6 days), we stayed in the smaller room, without breakfast. The second time (10 days) we stayed in the large room, with a view, and included breakfast with our reservation. We highly recommend the second option. I would like to thank all the staff, who all knew the true meaning of hospitality. I would especially like to thank Mr. Adll Rashid for his kindness and also Mr. Bhay (Spelling?) at the front desk. I will remember their kindness as the high point of our trip. Every employee there was exceptional. Excellent leadership (Mr. Rashid) was evident at every turn. This will be our "go-to" home away from home in Bangkok, in the future. The hotel is convenient to Terminal 21 Mall and Asok BTS station, as well as the underground Sukumvit station. If you are going to the airport, let the front desk arrange your transportation, as it includes the tolls. Eat on the 5th floor of Terminal 21, at the stalls. You won't be sorry.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Book your taxi to the airport. There is only about 30 Bhat difference doing it yourself through...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adil Rashid, Guest Services / Front Office at Galleria 12 Hotel Bangkok by Compass Hospitality
Responded May 9, 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. your compliments and kind words with staff name mentions are very much appreciated and shared with Mr Buay too, he is very thankful and so am i. We hope to see you again very soon. Sincerely, Adil Rashid | Operations Manager Galleria 12 Hotel Bangkok by Compass Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is located near Asok BTS, probably 7-10 mins considering the narrow road leading to the main road./BTS. It is very dark with minimum street lights along this road so walk with care when the road may not be even. We stayed 3 nights. 1 of the night, it was heavily raining and water leaked into the corridor. The staff was blow drying the carpet in the middle of the night and we were unable to sleep as it was very noisy for many hours. Though we appreciate their hard work for working hard to dry the floor, despite we commented about it the next day, they did not provide any kind of compensation or apology for our lack of rest. Breakfast was average.
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Date of stay: July 2022Trip type: Traveled as a couple
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adil Rashid, Guest Services / Front Office at Galleria 12 Hotel Bangkok by Compass Hospitality
Responded May 9, 2023
Dear Sweetiekin, Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality on your recent visit to Bangkok and for taking the time to share your experience with us. we appreciate your understanding of an unfortunate incident of water seeping in to the corridor due to heavy rains. We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it. and we hope to see you again very soon. Yours sincerely， Adil Rashid | Operations Manager Galleria 12 Hotel Bangkok by Compass Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As has been said before the hotel is situated in an alley about 400 metres from Sukhumvit Road 12 which is therefore a brilliant location. The reception staff are pleasant and professional. Very comfortable bed as well. The big minus is the internal and external soundproofing. That was not assisted by a number of males between the hours of 2am and 5am practising the little known and and even less appreciated art of Korean Door Slamming. I know this is not the fault of the hotel but the construction means that any door closing reverberates along the entire corridor. Good value except for interrupted sleep.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Avoid staying on the same floor as insomniac Korean males
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adil Rashid, Guest Services / Front Office at Galleria 12 Hotel Bangkok by Compass Hospitality
Responded May 9, 2023
Dear Triskelion, Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality on your recent visit to Bangkok and for taking the time to share your experience with us. Your comment on noise and soundproofing has been well noted and will definitely be taken into consideration for further improvement. We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it. Yours sincerely， Adil Rashid | Operations Manager Galleria 12 Hotel Bangkok by Compass Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed at the Galleria 12 Bangkok as a solo female traveller and found the location, hotel and staff absolutely perfect. My room (B407) had a great view, was spotlessly clean and well equipped. The staff were quick to supply all additional items I needed (iron & ironing board, extra coffee), there was a shuttle service to take you to the top of Soi 12 (rather uneven surface, dusty), and full concierge service as and when required. The in house breakfast was good too, and the pool a welcome oasis after a hot day sight seeing. HOWEVER, the one and only issue I had was the soundproofing of my room. When Room B408 was occupied you could hear absolutely everything - this was my one and only fault with Galleria 12. I HIGHLY recommend this hotel for both its facilities, wonderful friendly staff and great, great location just a stroll away from BTS / Metrol system to get you wherever you want in Bangkok.…
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Date of stay: March 2023Trip type: Traveled solo
Value
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Room Tip: If you can, ask for a quiet room. You can get to the hotel from the airport really easily using...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adil Rashid, Guest Services / Front Office at Galleria 12 Hotel Bangkok by Compass Hospitality
Responded May 9, 2023
Dear Guest, Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality on your recent visit to Bangkok and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay. Your comment on need of stronger soundproofing is well noted and will definitely be taken into consideration for further improvement. We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it. Yours sincerely， Adil Rashid | Operations Manager Galleria 12 Hotel Bangkok by Compass Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Think its a very new place, a bit in on Sukhumvit soi 12,maybe 5 minutes walk. The reception staff is good and nice, wifi worked well, the bed was very nice,room are very small, around 20sqm (to small for 2 ppl) if you ask me no balcony in my, room "Cool room",but very clean, but Noisy place from the cleaningstaff,slamming doors dragging chairs and tables and beds back and forth all day while cleaning, forget to have a good nap here in the day its not possible
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Date of stay: December 2022Trip type: Traveled solo
Value
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Room Tip: wear earplugs if you need to sleep
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The restaurant wasn't open and the pool area was a mess, the cushions on the sunbeds had been left out in the rain, so they were soaking Ash trays full, bamboo needed cutting back, pile of dirty pools left on a table. No bar, no restaurant and hardly any staff.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
travellingpants86 wrote a review Nov 2022
Morrisville, North Carolina45 contributions18 helpful votes
Was upgraded to a studio room with a nice city view on arrival. Soft beds, spacious room, clean bathroom, safe neighbourhood, smiling and greeting staff made this a comfortable stay. 2 bottles of water was provided everyday and rooms were made everyday. Pool looked nice although we didnt use it. Located about 10-15 min walk from BTS and MRT station. Also walkable to Terminal 21. Lots of eateries nearby. 7 11 and other major outlets nearby. Walkable to Soi Cowboy and Nana Plaza if thats your thing. Highly recommend the hotel.
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Date of stay: November 2022Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed four nights at Galleria 12 and thoroughly enjoyed my stay. I reserved a Slender Room and it was exactly as presented on the web site, and it was everything I needed. The view was to another building a few meters away, but that's to be expected in Sukhumvit. The room was clean and I had no trouble with noise. I slept well every night. I asked to check in early, and was able to for an additional charge. I enjoyed the breakfast, as it contained some different types of food - rice and noodles are part of a Thai breakfast, eggs and toast are part of a typical Western breakfast. The fresh fruit and juice was delicious! The location is outstanding, a short walk to BTS and Metro, allowing easy access to most of the city. There are plenty of great food options, including some great street food along Sukhumvit Soi 12 as well as Terminal 21 with a nice food court.…
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Date of stay: November 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$34 - $45 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
164
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Claim Your ListingGALLERIA 12 HOTEL BANGKOK BY COMPASS HOSPITALITY $31 ($̶7̶9̶) - Updated 2023 Prices & Reviews - Thailand
Frequently Asked Questions about Galleria 12 Hotel Bangkok by Compass Hospitality
Which popular attractions are close to Galleria 12 Hotel Bangkok by Compass Hospitality?
Nearby attractions include Nordic Bespoke Tailor Bangkok (0.3 miles), Ambassador & Smart Fashion (0.3 miles), and Jesse and Son Custom Tailors (0.2 miles).
What are some of the property amenities at Galleria 12 Hotel Bangkok by Compass Hospitality?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Galleria 12 Hotel Bangkok by Compass Hospitality?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Galleria 12 Hotel Bangkok by Compass Hospitality?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Galleria 12 Hotel Bangkok by Compass Hospitality?
Yes, free parking is available to guests.
What are some restaurants close to Galleria 12 Hotel Bangkok by Compass Hospitality?
Conveniently located restaurants include BARSU, Belga Rooftop Bar & Brasserie, and Zest Bar & Terrace.
Are there opportunities to exercise at Galleria 12 Hotel Bangkok by Compass Hospitality?
Yes, guests have access to a pool and a fitness center during their stay.
Does Galleria 12 Hotel Bangkok by Compass Hospitality have an airport shuttle?
Yes, Galleria 12 Hotel Bangkok by Compass Hospitality offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Galleria 12 Hotel Bangkok by Compass Hospitality have airport transportation?
Yes, Galleria 12 Hotel Bangkok by Compass Hospitality offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galleria 12 Hotel Bangkok by Compass Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Galleria 12 Hotel Bangkok by Compass Hospitality?
Many travelers enjoy visiting The Grand Palace (4.6 miles), The Chakri Group (Phra Thinang Chakri Maha Prasat) (4.7 miles), and Phra Sumen Fort (4.7 miles).