Probably one of the worst property I stayed. I booked through Agoda, the room type was different then on the picture. Way smaller... so the first impression was bad already. The key card did not work. I had to wait 20min at the front desk, just to update key card, so I can get to my room... the lady at the front office could have been a bit more professional... she was quite rude.. the sockets and all the switches are behind your pillow.. I never seen anything so stupid ever... No idea who designed this place, but had no clue about designing and operation that's for sure!! I was at room 715.. try to avoid that room, in case you choose this terrible hotel.. I tell you that by experience.
The hotel is on soi 12 off Sukhumvit rd right by asoke Station, the center of Bangkok (in my opinion). Its a bit of walk to get to Sukhumvit Road but its nestled in a quiet area away from the street noise, which is well worth the short walk. The hotel is extremely clean and well maintained....fantastic air conditioning, comfortable bed, and big shower. There's nothing to fault the hotel and would highly recommend, especially for light sleepers.
Arrived for the 3rd time at this Hotel.The Reason is: When arrived for the first time in November 2021 it was because the Manager Khun Adil care me personally for the Check-In handling and caring my 4 Bags himself to the forth floor by elavator Wow, what a very Top personal Service.And this also during my 4 nights!!! :-) Also Khun Maria from the Reception Team was alltime very helpful and with big Thai SMILE too.That was the reason i came back to choose this Hotel as my future HOMEBASE when I stay in BKK.Good clean room, spacious Studio Room or the Big suite at resonble price.I can really recommand this Hotel.Close between ASOK and NANA Sukhumvit and shopping Malls.Also the Staff "behind" here not mentioned by names was great too.Thank you all for great stay - yesterday,today and for future.…
I has booked a studio for one night the room very nice the bed very comfy and so clean!!! The guy at night shift he also doing very well, And the hotel is a bit far from main road not really sure that the hotel still provide free shuttle or not but I would like to recommend this hotel for sure!!
Great food & service. Would definitely go there again. Another patron recommended the sticky date pudding & it was delicious. Would recommend it & it was close to the ferry & where we stayed; within walking distance.
We really enjoyed our stay at Galleria 12. Reception staff are welcoming and the overall ambience of the place is friendly and relaxed. The Studio G rooms were nice and comfortable and clean and reasonably priced. Buffet breakfast was good. The complimentary tuk tuk to and from Sukhumvit Road 10 out of 10, always available and so convenient. We would definately stay at Galleria 12 again.
I booked this hotel on recommendation from someone who had previously stayed here. The hotel room I had was very spacious, clean, a very comfy bed and a decent amount of storage space for one person. The breakfast has a good variety of food, but I did find that the bread was not very good quality and tasted like cardboard! The staff were friendly and helpful. There is also a free service that takes you to the main road, which is helpful. Only thing to be aware of is that where you insert your key card in the room, there is a small button next to it you press to indicate if you want your room to be cleaned or not. If you don't select it, your room doesn't get made up. I discovered this on my first day there! It would be helpful if the staff can make you aware of this. The location is also pretty good, it is away from the main road so it is nice and quiet. The skyrail is only a 10 minute walk. If you are vegan/ vegetarian there is a great restaurant close by called May Veggie Home, that i would suggest going to. Good experience overall, highly recommend staying here.…
My group and I stayed here for 5 nights and it was a decent stay. Knowing now what I paid and what I could've paid for a place similar, I probably won't stay here again. Don't get me wrong, the place is convenient and clean but I think the price should be lower than what I paid. The staff was kind and I really liked that they had a 24-hour tuk-tuk service to take you to the end of the road so that you could walk to BTS. Terminal 21 is close so that was a major plus.
We have stayed in this hotel twice we have just left, the hotel is very clean and the rooms spacious, the breakfast is ok nothing special, the location is very good easy access to sky train. The staff are very helpful one in particular was excellent and extremely helpful and that is Mook she went above and beyond to be helpful to us nothing was too much trouble and we thank her for all her help.
Hotel was very good and exceptional staff. Mr. Earth explained to us the train route and we saw more than what we had planned! Thank you Mr. Earth. Breakfast was very good too with lots of variety. Good location too as close to Terminal 21 mall and train station. Don't prebook taxi (airport to hotel) with the hotel. We are charged 1,200 Baht which was the cheaper of the two options we were offered by the hotel. When we arrived at the hotel we saw they had a special for 800 Baht for hotel to airport. For our return trip to the airport we asked the hotel to book us a private taxi and it cost only 500 Baht. We left the hotel feeling very ripped-off.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing