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The Key Bangkok Hotel by Compass Hospitality

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19 Sukhumvit Soi 19 Sukhumvit Rd, Wattana, Bangkok 10110 Thailand
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Traveler (304)
Room & Suite (321)
Dining (39)

About

#288 of 1,345 hotels in Bangkok
Location
Cleanliness
Service
Value
Travelers' Choice
Keeping in mind that you're travel for business or leisure should be as comfortable as your home, our rooms were designed to welcome you with warmth for the full extent of your stay. We have all the comforts of the convenience of a hotel. Striking a harmony between Price, Service and an Ideal Address, "THE KEY" is definitely an incomparable choice. With our ambition of providing the most flexible & comfortable accommodation. "THE KEY" is a wise choice.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Coffee shop
Fax / photocopying
Salon
Baggage storage
Convenience store
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Newspaper
Non-smoking hotel
Outdoor furniture
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Iron
Microwave
Minibar
Refrigerator
DVD / CD player
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
546Restaurantswithin 0.3 miles
85Attractionswithin 0.3 miles
760Reviews16Q+A69Room tips
Traveler rating
  • 188
  • 389
  • 132
  • 27
  • 24
Time of year
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Popular mentions
Joy wrote a review Mar 2020
3 contributions34 helpful votes
This is a old hotel with very outdated room. The room has a strange smell. Breakfast is at a small corner, with only a few tables, with limited food. One of staff is very rude. She is shouting at me over the phone, with very bad English. To this staff, I am a paying guest and you are only a empolyee of this hotel. Please know your role in your organisation. You choose to work in a hotel, your job is to serve the guest. I walked in as a paying guest, not to tolerate your rudeness. To the management, you are paying this rude empolyee salary to drive your customers away. I will not stay here again.
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Date of stay: October 2019
Rooms
Location
Service
Trip type: Traveled on business
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Response from Kikki Jutharat, General Manager at The Key Bangkok Hotel by Compass Hospitality
Responded Mar 11, 2020
Dear Starttotraveltoday, Thank you very much for your time writing your review and bringing this to our attention. We do understand that our service during your stay was not up to your satisfaction in regards to service of our staff. We would like to apologize for this inconvenience. Please allow me to get deeper into this whole series of incidents that has happened to you. This is for sure not the experience we would like our guests to face. Please note that your comments are very important to us to improve our services and to make sure to avoid this experience in the future. We do hope that you can give us another chance to show you our full capabilities during your next time in Bangkok. Again, thank you very much for bringing this to our attention. With best regards, Jutharat K. Hotel Manager
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Kelvin wrote a review Jan 2020
Singapore, Singapore144 contributions3 helpful votes
+1
Stayed 3 nights at The Key Bangkok Hotel and certainly will come back again in my next visit. The hotel's location is just a stone throw away from both BTS and MRT train stations, Terminal 21 and few minutes walk to Health Land Spa and Wellness. The entrance to the hotel needs a little effort to The room is clean and spacious with a simple kitchenette facilities. The checking-in was a breeze as the front desk staff were efficient and friendly. Highly recommended.
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Date of stay: January 2020Trip type: Traveled with friends
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Response from Kikki J, Manager at The Key Bangkok Hotel by Compass Hospitality
Responded Jan 26, 2020
Dear Keltkl, Greetings from The Key Bangkok! We would like to personally thank you for taking the time to write a wonderful review. We are delighted that you have had a pleasant stay and enjoyed our hotel facilities and happy to hear that you were impressed with our service standards on your recent visit. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you once again for your feedback and we hope to have the pleasure of welcoming you again during next visit! With best regards, Jutharat K. Hotel Manager
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Vacationer644850 wrote a review Jan 2020
2 contributions
The Key offers a good stay, excellent location, helpful staff; all at a reasonable price. I have mobility problems and the desk staff, Koi and Lek, helped me with an excellent accommodation. They gave me an upgrade with a walk-in-shower that made my stay possible. The breakfast staff person was also extremely helpful, going out of her way to serve me coffee and breakfast items.
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Date of stay: January 2020
Value
Location
Service
Room Tip: Discuss accessibility needs, call in advance
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Response from Kikki J, Manager at The Key Bangkok Hotel by Compass Hospitality
Responded Jan 26, 2020
Dear Vacationer644850, Thank you for your review and choosing to stay at The Key Bangkok It was a pleasure to note the rewarding scores that we received and would like to take this opportunity to thank you for your support.I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are grateful for your support of The Key Bangkok and do sincerely hope that we may continue to have the pleasure of your company in the future. With best regards, Jutharat K. Hotel Manager
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Gulli H wrote a review Jan 2020
Reykjavik, Iceland4 contributions1 helpful vote
I have had the pleasure to visit for first time Keyhotel in Bangkok. All staff was excellent and special thanks to mr Aon at the lobby. He was professional and welcomed me like I was coming to my own home. From now on The Key hotel is my future home in Bangkok. Thank you Key staff for great service. The cleaning of the room was excellent and cleaning of the room was first class. See you soon again Key hotel staff. Gudlaugur Hermannsson
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Date of stay: January 2020Trip type: Traveled solo
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Response from Thekeybangkok, ผู้จัดการทั่วไป at The Key Bangkok Hotel by Compass Hospitality
Responded Jan 23, 2020
Dear Mr. Hermannsson, Thank you for your review and choosing to stay at The Key Bangkok It was a pleasure to note the rewarding scores that we received and would like to take this opportunity to thank you for your support The Key Bangkok Hotel. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is among our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are grateful for your support of The Key Bangkok and do sincerely hope that we may continue to have the pleasure of your company in the future. With best regards, Jutharat K. Hotel Manager
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AdaRG wrote a review Jan 2020
Singapore, Singapore3 contributions7 helpful votes
The hotel is easily access to Terminal 21...walking distance to BTS Room is spacious ,clean, good aircon Great breakfast...worth the value.. Great staff..Koi & Ron (front desk) Ko(bell hop) will be coming back soon...thank u staff
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Thekeybangkok, ผู้จัดการทั่วไป at The Key Bangkok Hotel by Compass Hospitality
Responded Jan 23, 2020
Dear Ada1610, Thank you very much for taking the time to describe about your stay at The Key Bangkok! We are thrilled to learn that you had an amazing stay and impressed with our customer service and friendliness of the team.We are always grateful to receive constructive feedback from our discerning guests to ensure we constantly improve our standards. Thank you once again for your feedback and we hope to have the pleasure of welcoming you again during next visit. With best regards, Jutharat K. Hotel Manager
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Previous
PRICE RANGE
$42 - $83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
key hotel bangkok, the key hotel bangkok
FORMERLY KNOWN AS
The Key Bangkok Hotel
LOCATION
ThailandBangkokRatchathewi / Sukhumvit / Khlong Toei Nuea
NUMBER OF ROOMS
43
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Frequently Asked Questions about The Key Bangkok Hotel by Compass Hospitality
Which popular attractions are close to The Key Bangkok Hotel by Compass Hospitality?
Nearby attractions include New Armani Tailor Studio (0.3 miles), Tom's Fashion (0.3 miles), and Crown Tailor (0.3 miles).
What are some of the property amenities at The Key Bangkok Hotel by Compass Hospitality?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at The Key Bangkok Hotel by Compass Hospitality?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Key Bangkok Hotel by Compass Hospitality?
Guests can enjoy complimentary tea, free instant coffee, and a snack bar during their stay.
What are some restaurants close to The Key Bangkok Hotel by Compass Hospitality?
Conveniently located restaurants include BarSu, DID - Dine in the Dark, and Spectrum Lounge & Bar.
Are any cleaning services offered at The Key Bangkok Hotel by Compass Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Key Bangkok Hotel by Compass Hospitality?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to The Key Bangkok Hotel by Compass Hospitality?
Many travelers enjoy visiting The Grand Palace (4.7 miles), The Chakri Group (Phra Thinang Chakri Maha Prasat) (4.7 miles), and Phra Sumen Fort (4.7 miles).