We only got to stay for about 30 minutes so can't comment too much on the whole hotel. However I was bitten twice by mosquitos in their reception. The wifi never worked ( no matter how hard they tried). The room we were given stank of cigarette smoke and the whole hotel reminded me of a 1970s Travel Lodge - brown carpetted hallways, brown room with brown furniture... For the price it's way over the top... Would never return
I have previously stayed at the Maitria property in Soi 18 and thought I would give this one in Soi 15 a go. And rightly so. Situated more towards the back of Soi 15 on the left side when coming from Sukhumvit road the Maitria Mode hotel is a great escape from the hustle and noise of Sukhumvit. Check-In Check-in was a very friendly and efficient affair. The young lady checking me in was very polite and friendly and provided the kind of welcome you wish for. She was so nice as to upgrade me to a bigger room on the fourth floor. The Room The Room was very spacious and featured a table with two big arm chairs, a good size round table, a very big bed (king size), a spacious wardrobe with two morning robes and a mini bar, tea and coffee making facilities, a fridge, and a bathroom big enough for 3-4 people at once (see pictures). The shower was the hit in this bathroom. It was simply enormous and the water was both nice and hot and the water pressure very good. The bed had four big pillows and was nice and hard, just how I like it. Restaurant I only had breakfast once and it was quite good. The eggs were made to order and there was a decent buffet to choose from. Service was friendly and fast and the taste of the breakfast items provided was overall good. For the breakfast lovers amongst you there could have been a bit more choice but since I am not a breakfast kinda guy there was more than enough on offer. Pool bar on the 8th floor The staff at the pool bar was very friendly. However, they didn’t speak too much English. But I speak a little Thai, so it was fine for me. You will find some beautiful sun beds and pads to relax on by the pool with a very nice view over parts of Bangkok's skyline. If you wanted to order something you would have to call down to reception but that worked very well. As May is not the main season for tourism they do not have staff at the bar all the time, but this is more an assumption than knowledge from my side. Service The service attitude was very good. The staff are helpful and speak good enough English. The gentleman driving the hotels Tuk Tuk did even drive me a few times outside of the fixed schedule which was really nice of him! The maids did a very good job and supplied plenty of water bottles. The only thing I had a hard time finding was the hand soap, but that might have been me. The only thing I would improve is the amount of shower gel distributed. When I stayed at this property outside temperature were sometimes north of 35 C so frequent showers were a must for me. What could have been better? There is not much to point the finger at in the Maitria. One thing, however, which I found very uncomfortable was the fact that there seemed to be no air conditioning in the elevator which transformed it into a proper hot box and made me sweat just staying inside it for 30 seconds. Also, there seems to be no or little air conditioning in the corridors. I would have loved to see that improve. Sometimes I noticed leftovers from room service and linen in bags near the staircase. That is something which is not pleasing to the eye but depending on what kind of back office the staff is provided with, knowing how it is to work in hotels, I let that one slide. Transportation Tuk Tuk service is provided which is great. Other than that you might find yourself walking a few minutes before a taxi, motorbike taxi or Tuk Tuk comes along as this part of Soi 15 is pretty quite, but personally I really appreciated the hotels quiet location. Verdict All in all, the Maitria in Soi 15 is a great place to stay. Service is very friendly and good and the location as well. Value for money is spot on here and I can only recommend staying here. I will definitely be back.…
The staff is the best! Super friendly and welcoming. Professionals! Espcially we thank Ploi and Nan from the front desk and mis Eh from the restaurant (sorry to mispel the names) Great rooms, awesome rooftop pool. Nice gym. Sweet breakfast
I stayed in this hotel to complete my Test and Go requirements. From the pickup from the airport, taking me to the PCR test was well organised. Check-in process was very friendly and quick. Reception staff and other staff were very friendly and helpful. The room was very clean and I felt very comfortable. I stayed only one night (as my test results were negative). The location is very good and there are lots of cafes and restaurants within walking distance. I had my breakfast (next day) at the hotel restaurant and again the staff were very friendly. Only issue I had was the hot water was not hot but was not a major issue.
We landed there as the nearby 5* hotel we were staying with re-organized their operations due to Covid-19. What a great discovery!! Although supposedly of a lower standard, the accommodation is very nice and neat, the rooms are large and very well equipped (with a proper coffee machine !) and above everything else the staff displayed such a willingness to make our stay a joyful moment. They brought us to the nearby nana station with the hotel tuktuk and went the extra mile each they could to make these 3 days a memorable client experience. Well done to the whole team!
This is a real find for me as I visit my son four times a year. He lives fifty metres away. It's brand new with a host of excellent facilities: an excellent gym; superb rooftop swimming pool with a comfortable and sheltered bar. Its best asset is the staff; they could not do enough for you; always smiling; unfailingly polite; anxious to please. A complimentary tuktuk helped to save walking any distance. The breakfast choice was wide and delicious; speedy service. The room was spacious with a breakfast bar that served as a work station. I have only two minor gripes; the kettle thermostat did not switch off and I was told the replacement, which arrived two minutes after my report, was the same. The internet was a bit temperamental but there were technicians on hand to assist.…
I booked test and go package with them.The hotel staffs were very helpful. The location is just perfect. It's a walking distance to the busling Soi 11 but it doesn't get noisy at night as the hotel is located in the quiet neighborhood. I booked the test and go package with them. It was never a hassle because they were quick and efficient. Upon arrival, every thing was seemless and smooth. The hotel even provided me with the Thai mango sticky rice and decorated a welcome messages with my name on it (talking about going beyond the extra mile) . The highlight is certainly the pool on the top. It is very lovely and staylish. Even though the building is lowrise but you could still get to see the skyline of Sukhumvit area. Overall I would definitely come back.
Excellent room & services. Very quiet & peaceful, Hygienically super clean place. The staffs are very helpful & polite, always smiling faces. Excellent breakfast. The hotel also provides a pick-up service to Terminal 21 which is very convenient. We really enjoyed our stay.Highly recommended.
We booked this hotel originally for a 2 week COVID-19 quarantine, but only needed 1 day quarantine by the time we arrived. Staff moved us to another non-q room after the test result was received. Hotel was great, super-friendly and helpful staff. Nice food delivered quickly with no fuss. Fast internet, good controllable air con. Quiet due to good double glazing and solid built rooms. Tuk tuk and taxi service to local malls.
Glad to choose Maitria Mode to stay one night quarantine then we decide to stay other 3 night after we found Negative, so warm welcome and staffs super friendly, and helpful. hotel very quiet , room are good size ,location is perfect you can walk or can get the tuktuk from hotel to drop you off Asok MRT or Treminal 21 shopping mall around, if you looking for god hotel feel like home Maitria mode is good choice for you, we will back again some time😊