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Novotel Bangkok Sukhumvit 20

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Traveler (1923)
Room & Suite (470)
Videos (1)
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About

#64 of 3,308 hotels in Bangkok
Location
4.4
Cleanliness
4.7
Service
4.6
Value
4.5
Travelers' Choice
The new Novotel Bangkok Sukhumvit 20 offers all the superb facilities, exemplary service and luxuries of one of the finest hotels in Bangkok. Centrally located in the heart of Sukhumvit, Bangkok's most vibrant district and only 30 minutes' drive from Suvarnabhumi International Airport, it is surrounded by all the life, excitement and energy that the city is famed for, and within easy walking distance of many attractions including Bangkok's newest shopping district, the EmQuartier, the upmarket Emporium Department Store, the Dinosaur Planet Theme Park , Asok BTS and Sukhumvit MRT public transportation stations, and the Airport Rail Link. Each of the hotel's 244 rooms perfectly blends clean modern lines and traditional Thai style, allowing you to unwind in an atmosphere of unmatched calm and relaxation. All rooms feature the fullest range of contemporary comforts, including complimentary Wi-Fi, modern furnishings, large LCD TVs and bright, stylish, bathrooms. Dining options, which offer something to suit every taste, include the "Gourmet Bar" and "Food Exchange," Novotel's latest dining concepts that serve superb local and international cuisine, and "Sky on 20," our rooftop bar on the 26th Floor, the perfect venue to round off the evening with a nightcap while taking in the colors and lights of the Bangkok nightscape, (opening soon). The hotel's meeting facilities are perfect for every type of occasion, and offer cutting edge technical equipment and a professional planning and catering service. They include a Large Ballroom with natural daylight for up to 1000 people, 6 additional Meeting Rooms, and 3 private Dining Rooms across three floors of function space. The friendly and dedicated staff at the Novotel Bangkok Sukhumvit 20 look forward to welcoming you, and to ensuring that you receive the impeccable service and comfort that every Novotel is known for around the world!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Secured parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Poolside bar
Rooftop bar
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Chinese, Hindi and 2 more
Hotel links
Special Price:ADVANCE PURCHASE OFFER
2012Reviews100Q+A100Room tips
Traveler rating
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Popular mentions
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gcogar wrote a review Yesterday
Sydney, Australia29 contributions14 helpful votes
+1
Great place to stay. Convenient to Asok station. Wonderful massage place in house - Better Day Healthy Massage. Great breakfasts. Stunning roof top bar. Friendly and attentive staff. Room was modern and comfortable. Would stay there again, especially for in house massages.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Massage place gets very busy book ahead to avoid disappointment.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded today
Dear gcogar, Thank you for your wonderful review! We’ve shared your comments with our entire team. It’s such a joy to know when guests have taken advantage of every aspect of the hotel facilities. Thank you for your compliments. We all express our thanks for your business and just hope we’ll have the honour of welcoming you back once again. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alvin Ng wrote a review May 2023
Singapore17 contributions17 helpful votes
+1
Hotel's Favorite
Excellent services by all level of staff upon my checking in for my 2 nites transit stays in Bangkok. I would rate this Novotel Hotel as even better than those 5 stars Hotel. It make me feel home away from home during my stays. The front office staff were great servicing with sincerity heart with smile. The Sky Lounge at level 25 and Sky on 20 Bar at level 26 also having an awesome service. What impressed me was their breakfast variety at the Food Exchange restaurant. It really value of money and the foods were great. Kudos to the great management 👍
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded May 23, 2023
Dear ngkha, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments. These comments are very important for us in ensuring that we provide the best level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cheryl K wrote a review Nov 2023
1 contribution
Friendly, obliging service at the front desk. Special mention: Yada, Natty & P'ying. Excellent room service - prompt and attention to detail observed. Breakfast was the icing on the cake! Enjoyed the variety and was a meal we looked forward to each morning during our stay. Thank you! Will definitely re-visit if we come to Bangkok again!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 4 days ago
Dear X9823UDcherylk, We are very happy to learn that you had a very pleasant stay with us, especially the positive feedback on the taste of our breakfast and our service. Also, the compliments feedback to our team member specifically mentioned to Khun Yada, Khun Natty and Khun Ying, the positive feedback will encourage team for more better. We are looking forward to welcome you back once again in future. Best regards, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Orasa P wrote a review Nov 2023
1 contribution
Room is very nice and clean. Housekeeping staff is very helpful my family. The swimming pool is very beautiful. And area is good and perfect.A very good hotel to stay with friends or family. The rooftop bar is nice
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 4 days ago
Dear Orasap2023, Thank you very much for taking the time to write your review of your recent experience with us. We are pleased to know that you had an enjoyable stay and thank you for your valuable comments and score, which will be shared with our team members. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sabaipair P wrote a review Nov 2023
1 contribution
Room is very clean and very service from housekeeping staff. The swimmibg pool and kid club is very pretty and a view of the buildings of Bangkok.Great location and convenient.Abut 15 min walk to dmporium mall and 10 min to terminal 21 mall
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 4 days ago
Dear SabaipairP, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments. These comments are very important for us in ensuring that we provide the best level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jennpf wrote a review Nov 2023
Melbourne, Australia182 contributions119 helpful votes
This hotel is well positioned off the main drag in Sukhumvit. It is a short walk from Green and Blue lines and bus network. The public transport was easy to access once we worked out how to navigate it. Pros Excellent breakfast. Well laid out rooms. Personable staff - great room servicing each day (perfect). Good room amenity (kettle / good tea / minibar) Great city views Pool has good views Skybar on 25 excellent views Cons Our room had water damage to wooden floor so floor very uneven - a trip hazard in the dark. Bathroom a little mouldy on the grout - but it is very humid in Bangkok so I understand. It was a very dark room even with all the lights and lamps on. Pool very shallow and cold. Not enough lounge chairs at pool for such a big hotel. Pool staff not very attentive (dirty dishes not cleared away) Smoking by pool and at hotel entrance and on balcony at breakfast not acceptable in this day and age. But all in a very good mid range hotel.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 4 days ago
Dear Ms. Jennifer, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us, especially your compliments for our staffs, breakfast and views. However we are sorry to hear that the room condition has not been met to your expectation. We would like to apologize for the inconvenience caused and your comments have been shared with the entire team and Management for improvement. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back soon. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dannie7777 wrote a review Nov 2023
16 contributions
The security “Chart” and bell boy “New” are excellent at the door. Superb services. “Kukkik and Aun” the wedding organiser are amazing. The skyon staff “Kong and the team” are beyond expectation. We could not be happier. Will recommend this hotel to all my mates
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 1 week ago
Dear Dannie7777, We are so pleased to hear that your recent experience at Novotel Bangkok Sukhumvit 20 was exceptional especially the wedding and after party at Sky on 20. Our staff works very hard to provide the utmost in care and attention and we appreciate you acknowledging their efforts. Your comments are very important to us as we strive to ensure that all our valued guests are provided with the best level of services. Thank you once again and we look forward to welcoming you back soon! Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rishik T wrote a review Nov 2023
1 contribution
Jira and Snack These Two Guys Are very Helping And Caring, such an amazing staff 😊 the stay was luxurious and wonderful ❤️ Jira is so nice as he love doing his work with full passion we would love to deal with novotel again just because of Jira
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 1 week ago
Dear 627rishikt, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. It is wonderful to hear that you enjoyed your stay and thank you for the compliments for Khun Jira and Khun Snack, our staff. Your comments are very important to us as we strive to ensure that all our valued guests are provided with the best level of services. Thank you once again and we look forward to welcoming you back soon! Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NookNick A wrote a review Nov 2023
1 contribution
+1
Good location, full facilities, I like swimming pool close with fitness and kid club at the same floor, convenient for walking to shopping mall and chill out at rooftop bar till 1 am, breakfast is full, variety items and international
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 1 week ago
Dear NookNickA, Thank you very much for your comments on orbitz.com regarding your recent experience with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travel4free wrote a review Nov 2023
Delta, Canada326 contributions102 helpful votes
Really enjoyed my stay here for my 1 night layover. Many pluses including airport pickup , nice room, silver member drink, 3 am start breakfast tine and friendly staff. This hotel is very well run and great for a 1-2 night stop over. I would stay here again!
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Date of stay: November 2023Trip type: Traveled on business
Room Tip: Breakfast opens at 3 am !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20
Responded 1 week ago
Dear travel4free, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$91 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal parkview bangkok, hotel royal parkview
FORMERLY KNOWN AS
Royal Parkview Hotel
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
244
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NOVOTEL BANGKOK SUKHUMVIT 20 $78 ($̶1̶0̶5̶) - Updated 2023 Prices & Hotel Reviews - Thailand

Frequently Asked Questions about Novotel Bangkok Sukhumvit 20
What are some of the property amenities at Novotel Bangkok Sukhumvit 20?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Novotel Bangkok Sukhumvit 20?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Sukhumvit 20?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Bangkok Sukhumvit 20?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Novotel Bangkok Sukhumvit 20?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Novotel Bangkok Sukhumvit 20 have an airport shuttle?
Yes, Novotel Bangkok Sukhumvit 20 offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Bangkok Sukhumvit 20 have airport transportation?
Yes, Novotel Bangkok Sukhumvit 20 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Sukhumvit 20?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Sukhumvit 20 offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Bangkok Sukhumvit 20?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Japanese, and Thai.
Does Novotel Bangkok Sukhumvit 20 have any great views?
Yes, guests often enjoy the city view available here.