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Novotel Bangkok Sukhumvit 20

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Novotel Bangkok Sukhumvit 20
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233 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Jerusalem
Reviewed 3 days ago NEW

Good comfortable room. Receptionist Irene who speaks very good English, was very nice and helpful as were some of the bell boys. We had a repeating problem with the toilet which was fixed very quickly and efficiently. Even though we stayed there twice, there was a feeling of pettiness in some of the services, and sticking to rules in places...

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Helpful?
Thank JerusalemChana
Trondheim
Reviewed 6 days ago NEW

This is a very very nice hotel and is the newest Novotel in Bangkok at the moment. It's location is maybe the worst about this hotel then it is not so near the BTS, but that is all. It is a great hotel. The rooms are nice and clean, the facilities are very nice. The staff is nice, it is...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JimJumBKK
Bangkok, Thailand
Reviewed 1 week ago via mobile

I stay here during my wedding trip from 7-11 January 2017 stay at room 2411. The executive floor staff Tally, Taylor and Pui deliver great service and friendly by taking care of my in-laws very well. Quick check in. Very impressed with happy hour service. I strongly recommend this hotel. Great location and nice service and recommend you stay at...

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Helpful?
Thank Dr_Mink9999
London, United Kingdom
Reviewed 1 week ago via mobile

This was our first stay in a Bangkok and this hotel was perfect in all aspects for us. Rooms were nice and clean. Best breakfast options I experienced in a hotel, vast options of food including thai, japanese and standard continental, very tasty. Pool area lovely and relaxing. Sky bar great views and nice cocktails. All staff were very polite...

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Helpful?
Thank nina327
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this review

Dear 'Nina327' Thank you so much for taking the time to tell us about your stay with us at Novotel Bangkok Sukhumvit and your 5 out of 5 stay! I am happy to see that you enjoyed our wonderful international breakfast selection at Food Exchange, our relaxing pool and pool bar area as well as our Rooftop Bar Sky on...

San Francisco, California
Reviewed 1 week ago

The room was very small compare to other hotels in Bangkok but all the small details were great here. Mattress quality, pillows, and amenities were all great. Well, except sometimes housekeeping forget to refill shampoo or conditioner, or body soap randomly but i didn't complain as i had my own to use as well. Staff were overall excellent except sometimes...

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Helpful?
Thank keio s
Ho Chi Minh City, Vietnam
Reviewed 1 week ago via mobile

Very upset with the conditions.rooms are very nice but aircon is extremely loud.Been there a few times but they don't fix the pump which is sucking air. Can't sleep at all.complained a few times but don't change to better don't go again. Also disappointed about breakfast quality looks like no f & b Management. I am platinum member and always...

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Helpful?
Thank ThaiGerchris
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this review

Dear 'Thaiherchris' Thank you for the update on your recent stay, I believe our Managers on Duty spoke with you on the evening of your stay, and also upon departure and I would definitely like to speak with you directly if you can confirm your preferred contact method and number, so I can better understand your challenges faced with Air...

Australia
Reviewed 2 weeks ago

We recently travelled to Bangkok and stayed at the Novotel Sukhumvit 20. Whether you're looking for a family or couple experience this hotel ticks all boxes. The location of the hotel is great, close to Asok Bts station and an added plus of complimentary Novotel Tuk Tuk to drop you off. However the reason this hotel is so fabulous is...

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Helpful?
Thank Scarecrowe-b
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this review

Dear 'Scarecrowe-B' Thank you so very much for taking the time to review your recent stay with us at Novotel Bangkok Sukhumvit, and for our 5 out of 5 star rating " Excellent Value, Superb Staff" The most wonderful compliment we can receive is about our amazing team, whom we are very proud of and compliment our property very well,...

Reviewed 2 weeks ago

Stayed in executive room on 30th Dec 2016. Chilling in their nice lounge with great snacks to eat. The bed was fabulous, super comfort! Good location with all the convenience stores, bar and restaurant around the vicinity. 10 min walking distance to Asoke and Phrom Phong BTS.

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1Thank Ho P
Kuwait City, Kuwait
Reviewed 2 weeks ago via mobile

Great location, close to all attraction and for family who are traveling together this hotel has connected rooms but need to be booked in advance. When we checked in the connected room was not available however the staff was helpful in the from desk and arranged rooms opposite to each other. Pros. - clean rooms and modern furniture. - wide...

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Helpful?
Thank alalimh
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this review

Dear 'Alalimh' Thank you for your feedback on your recent stay and I am very sorry that aspects of your stay fell below your expectations, especially your requirements for Interconnecting rooms Unfortunately especially during peak holiday periods such as Christmas and New Years interconnecting rooms are very high in demand, regardless I would definitely suggest to always request this ahead...

Addis Ababa, Ethiopia
Reviewed 2 weeks ago

I find this hotel with latest furnished facilities which gives you the most comfort stay. The staffs are nice and I recommend for other to stay. I hope when I come to Bangkok I will use this hotel for my stay.

Review collected in partnership with Ibis Hotels
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Thank ekubemichaels
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Staying in Sukhumvit

Neighborhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
The new Novotel Bangkok Sukhumvit 20 offers all the superb facilities, exemplary service and luxuries of one of the finest hotels in Bangkok. Centrally located in the heart of Sukhumvit, Bangkok's most vibrant district and only 30 minutes' drive from Suvarnabhumi International Airport, it is surrounded by all the life, excitement and energy that the city is famed for, and within easy walking distance of many attractions including Bangkok's newest shopping district, the EmQuartier, the upmarket Emporium Department Store, the Dinosaur Planet Theme Park , Asok BTS and Sukhumvit MRT public transportation stations, and the Airport Rail Link. Each of the Hotel's 244 rooms perfectly blends clean modern lines and traditional Thai style, allowing you to unwind in an atmosphere of unmatched calm and relaxation. All rooms feature the fullest range of contemporary comforts, including complimentary Wi-Fi, modern furnishings, large LCD TVs and bright, stylish, bathrooms. Dining options, which offer something to suit every taste, include the "Gourmet Bar" and "Food Exchange", Novotel's latest dining concepts that serve superb local and international cuisine, and "Sky on 20", our rooftop bar on the 26th Floor, the perfect venue to round off the evening with a nightcap while taking in the colors and lights of the Bangkok nightscape, (opening soon). The hotel's meeting facilities are perfect for every type of occasion, and offer cutting edge technical equipment and a professional planning and catering service. They include a Large Ballroom with natural daylight for up to 1000 people, 6 additional Meeting Rooms, and 3 private Dining Rooms across three floors of function space. The friendly and dedicated staff at the Novotel Bangkok Sukhumvit 20 look forward to welcoming you, and to ensuring that you receive the impeccable service and comfort that every Novotel is known for around the world! ... more   less 

Additional Information about Novotel Bangkok Sukhumvit 20

Address: 19/9 Sukhumvit Soi 20 | Klongtoey, Bangkok 10110, Thailand (Formerly Royal Parkview Hotel)
Location: Thailand > Bangkok > Sukhumvit
Price Range: $77 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Sukhumvit 20 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Royal Parkview Bangkok
Hotel Royal Parkview
Hotel Style:
#37 Spa Hotel in Bangkok
#51 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Bangkok Sukhumvit 20 staff and other travelers.
25 questions
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Hong Kong, China
Kuching, Malaysia
21 days ago
Kuching, Malaysia
21 days ago

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Questions? Get answers from Novotel Bangkok Sukhumvit 20 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very clean room with the latest facilities.”
 of 5 bubbles ekubemichaels, 2 weeks ago | Read review
“Rooms on Executive floor with extra privacy...”
 of 5 bubbles Cally_Brown, 2 weeks ago | Read review
“High Floor Rooms so that you get a nice city view!”
 of 5 bubbles LittleMissVacationer, 3 weeks ago | Read review
“Higher Floors have great views of the city!!”
 of 5 bubbles RM_GlobeTrotter_01, 3 weeks ago | Read review
“high floor have good view”
 of 5 bubbles tropicalmamo, 4 weeks ago | Read review
5 of 5
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